ICloud account out of storage without any data

Hey guys,
My account has been out of storage space for almost a year now. It says I am using 9.2 GB of data in my email, but I do not have any email in any folder or trash. I have contacted apple support multiple times they always tell me they will call me back and never do. It is very frustrating, I get the out of space messages a lot. Is there something I can do to reset my account? Or Is there any Apple dude here that can help?
Thanks

Hello there, Sam.
The following Knowledge Base article offers up some great pointers on managing your iCloud Storage and provides a practical section for Mail itself:
Managing your iCloud storage
http://support.apple.com/kb/ht4847
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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