ICloud account reset by Apple. Lost my notes. - Aka: Apple, what are you doing to your customers?

Hi.
I am very disappointed. I connected my iPhone two days ago and I discovered my notes weren't there anymore.
Ok, I thought, I have a backup. But nope, there was a single backup dated: Today.
No old notes.
I called Apple and they told me there was nothing to do. I went to iCloud and my account disappeared. There was a box saying 'Connect a device to start using iCloud'.
What?
I called Apple again. I'm using iCloud as a backup for my notes since February, but unfortunately I didn't know notes were so risky to handle.. I didn't loose anything but those.. but they were really, really important! They just say to me to control my iCloud account on my Mac. It was off.
What?
I never turned it off, madam, I say. She keeps telling me she can't do anything. I then connect my Mac on her suggestion and.. voilà, suddendly also my iPhone gets back into the iCloud account. I ask: okay, if my iphone was connected, why iCloud wasn't showing it before like it has always been doing?
Why iCloud was asking me to add a device and then when I add one suddendly every device I had in iCloud appears again back on their place?
She doesn't know. She can't help me anymore further.
I say I want to talk to a higher level but she says she's the highest.
I want to know why my iCloud account has been reset, madam. Apple must give me an answer for this.
She said she's gonna talk with some engineer and let me know.
No answer so far.
Is there a way to access the iCloud SERVER backup [not mine on my computer] of the 3rd of April through some Apple super-engineer or super-boss or superwhatever and have the notes Apple DID loose?
Or I should just call a lawyer and find the way to force Apple do it before that backup is overwritten?

Unfortunately, Apple will not help.
I have attempted to get resolution to my icloud problems and they just give me the runaround that their engineers are investigating.
They probably dont know how to fix icloud and are just stringing us along!
Probably the worst service i've ever gotten!
Icloud is a failure, which Apple is unable to fix!

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Peter Stokes 100 wrote:
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ICloud account reset by Apple. Lost my notes. - Aka: Apple, what are you doing to your customers?

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