ICloud and Contact lists

Hi! My mum has an iPhone 5 she's sending away for repairs and was told to (of course) back her phone up on iTunes. The only problem is my mother has never connected her phone to her computer. Never. Now my mother believes that she will plug her phone into iTunes, it will sync and everything that was on her iPhone will be on her computer...despite my protests. I eventually got her (I think) to understand that it doesn't work that way and to wait but she still needs to back it up. She has no music on her phone and says that the rest is on the iCloud but I want to check, is that just her pictures and shot videos or are her contacts saved too. Otherwise I have no idea how to save her contacts! Please help, any ideas??

Hi there,
You may find the artilce below helpful.
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519
-Griff W.

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My Calendar and Contacts list is not syncing from desktop even though my icloud is active on my phone

My Calendar and Contacts list is not syncing from desktop even though my icloud is active on my phone

Is iCloud active on your desktop?
Turn it off on both devices then turn it back on on both devices.

HT2623 How do I set up iCloud group contact lists with 'undisclosed recipients'?

I have set up some icloud group contact lists (although not very easily as I had to re-input each contact into the group list as I didn't seem able to select it from my existing contact list and transfer it into the group). Now I want to send e.mails to each group, but I want each contact address in the group to be private, so that the email says 'undisclosed recipients' as I see on other e.mails. How does that work? I had a practice bringing up the group name, but every e.mail show in the 'to' box...
What do I need to do?

Hi Mike,
Go to your Applications folder and open Address Book > at the bottom of the left side click on the + sign to add a Group > name the group > click on All Contacts > in the Name column, drag one name at a time into the group you created on the left side > when you have all the names you want in there, close Address Book > when you want to email everyone in that group, simply open a New Message in Mail > in the To field, type in the name of the group you created > type your message > hit Send and the message will be sent to everyone in that group.

HT1222 does my photos and contacts list erase when i update my iPhone ??

does my photos and contacts lists erase when i update my iphone (ios update)

Normally they do not -- but I assume that my photos and contacts can disappear at any time for any reason and act accordingly even when not doing an update. This and other forums have hundreds of posts of lost pictures and lost contacts caused by all sorts of situations and issues.
In addition to backing up to iCloud or via iTunes, I would recommend that you import the pictures to your computer if you have one: http://support.apple.com/kb/HT4083 and that you sync your contacts http://support.apple.com/kb/HT1296

E mail address and contact list has been hacked

Someone gained access to my e-mail address and contact list and sent out an e-mail to all of my contacts. Is there a way to repair this so they don't do it again?

Go to Settings>iTunes and App Stores and sign out and sign back
Same for:
- Settings>iCloud
- Settings>Game Center
- SettingsFaceTime
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Iphoto app and Contacts List vanished

Dear Apple,
My iPhoto app and Contacts list have disappeared from both my desktop and my Time Machine ( recently restored my internal harddrive from external HD ).
1) Can I select just iPhoto for installation from the system disk ?
2) I can highlight my complete Contacts list from several weeks ago in Time Machine, but when restored to today, the desired target ( Contacts ) is grayed out. Do I need to create a temporary "Contacts*" app to be later renamed without a distinctive character ? I have created "Contacts" folder, which is unrecognized by Mail.
Any guidance would be appreciated.
Thanks !
Rob Glass

The iPhoto app needs to be reinstalled form its original source - either the restore disks that came with yoru computer, the pruchased iLife upgrade disks or the App store
TM questions are best ask in the forum for your OS
LN

Refreshing CRM's Account and Contact list with new data

Hi Folks, I am very new to CRM and was tasked with a new job of refreshing our CRM's account and contact listing.
We get a new list in Excel every now or so from a commercial vendor that compiles list of companies and key contacts and sends it out to subscribers.
I cleaned out this Excel data so there is a:
1) Contact List
2) Account List
3) Contact + Account
that can be directly mapped to fields in CRM.
What I need to do is, make sure none of our existing data is deleted. If there is a matching account (eg. company A) then only the phone no, address, website will be updated. If there is a matching contact again do the same.
If there is no matching account in CRM, then create new account and all corresponding contacts.
Anyone done something similar, can you please suggest the optimal way to go around this? Thank.

Hi
When you do an import in On demand , you can select the appropriate choice in the Step 1 of your import wizard.
you can select to import the account with the on demand predefined fields where in you can import via account and location.
In case when duplicate is found you can opt for a overwrite of existing records and when no duplicate is found then you can ask for a new record creation.
the same way you can do for contacts.
By this method you can be sure that records are not lost and new records are created if there is no existing record.\
hope this helps.
-MR

How can I sync up MAC calendar And Contact List with MS Outlook?

I need help in syncing up my Calendar and Contact list, ( version 7.0), with MS Outlook (2011 Version: 14.3.2)?
Thank you for any help.

What Mac do you running what version of OS X?

HT204150 After upgrading to Windows 8, in my Outlook 2007 Contacts I now have "Contacts in iCloud" and "Contacts from iCloud". How can I merge the two into one Contacts list.

After upgrading to Windows, in my Outlook 2007 Contacts I now have "Contacts in iCloud" plus "Contacts from iCloud". How can I merge the two to avoid duplication.

Hi Ingo 2711,
Thank you for your suggestion. I backup on itunes. I went to itunes, deleted syncing my contacts, then re-synced them. But the Facetime capability option continues to be there on most (not all, for some curious reason) of my contacts. I am not sure I posed my question correctly. I want to be able to FT with my family, so don't want to delete the FT capability totally from my iphone and ipad. But I don't want all these other iphone calls from various contacts to ring on my ipad as FT calls. I want a way to select with whom I have FT capabilities. Any further suggestions? Thanks much, trekpal

HT204150 My daughter accidentally connected her iPod under my iTunes profile and it uploaded to iCloud my contact list was rewritten with hers how do I get mine back?

Can someone tell me if iCloud keeps a backup copy of contacts and how I can retrieve ?

I don't think a backup includes the contacts, since they should already be stored in the contacts database on icloud's servers. For example, if you wipe a device clean, then connect it to icloud and turn on contacts, the ones on icloud will come back. No restore is needed. In your case, I fear the contacts are gone.
Be sure to get your daughter a new icloud ID, as you don't want her to share all the data you have on your device(s).

Siri and contacts list

In the interest of improving Siri's accuracy when it comes to finding one of my contacts, is there any way of focussing its attention down to just one group in my address book. I have two groups - "people I call" and "everyone". Everyone includes archived entries but also things and organisations that I have no need to call. However if I ask Siri to call someone it looks globally. There is also "favorites" - how does this play into things, e.g. is there some algorithm in Siri that says "if I'm not sure of a match I'll show a preference to favorite entries".

Talked to AppleCare for about an hour. After trying many steps: deleting contacts, re downloading from cloud, disabling Siri and re enabling, even Reset all Settings. Nothing worked. Ended up having to restore the phone via Erase All Content and Settings. That of course fixed it.
Not sure what the issue was. I did have a Mobile Me account before the iCloud migration. For some reason, my contacts would appear in Contacts on the phone and in the cloud only once, but when using Siri it would list 2 or 3 duplicate contacts. Also after we deleted all the contacts on the phone, did an iPhone reset (Home and On/off buttons), my contacts list would show empty. Then I would click on Groups and poof all of a sudden duplicate or triplicate contacts would be in the contacts list.
Very strange.

Skype name and contact list

Dear All,
I had to change my password. Unfortunately my skype name was changed, too.So, I lost my skype contact list. How can I get back the contact list and my previous skype name?
Thanks for your help.

Hi, DaisyrieDumali, and welcome to the Community,
Your report reads to me like your account was compromised (hacked). If you still have control of it, sign on to the account dashboard and change your account's registered e-mail address to something else, and then change the password.
Also, as a proactive measure, ensure your computer's software and patches are updated, and run your preferred anti-virus/malware/spyware program using the most recent virus signature files available.
If you have lost access to your account, you may need to create a new account to use so you can contact Skype Customer Service in order to recover the first account. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
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HT1430 email and contact lists

If I delete account from iphone and then re-register that account will all contacts and appointments be rentered or are they lost

Hi sunchuan_joseph,
Welcome to the support community!
Could you provide a bit more information please so I can better assist you?
Are you missing individual contact entries or entire contact lists? If they are contact lists, are you missing multiple contact lists or one only? If they are individual contacts, are they all from the same contact list?
How were these contacts originally added to your BlackBerry Z10 smartphone?
Can you please provide more detail on the second issue with your Yahoo! email? Is this the same email account the missing contacts you previously mentioned were associated with?
Is this same information also missing from your Yahoo! account when you access it from a computer?
Did you try to re-add your Yahoo! email account? If so, can you tell me what happened when you tried?
I look forward to your response.
-FS
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Ipod and contacts list

I have previously transferred my contacts list from Outlook 2000 on my windows PC (Windows XP) by way of vcards. It was fine. I noted that itunes now offered Windows contacts sync but it didn't work properly so I deleted my contacts and then tried to sync them in again. Still wouldn't work. I then discovered that the facility is only available with Outlook 2003. I tried to re-establish my contacts list the old way (drag and drop vcards directly into contacts when enabled as a hard drive) but all I get on the iPod subsequently is a note that says " contacts loading 23". I have tried deleting and re-doing several times and reduced the number of contacts from 140 to 23 but it never gets any further than the note to say they are loading. When connected as a hard drive they are clearly there. Any suggestions? My first iPod did the same thing but this one worked fine....until now. I have only used less than 6 gig of the hard drive on the iPod. I have tried updating it and wonder if it is worth restoring the factory settings and starting again.

hayley7070 wrote:
How do i sync all my iphone 5g photos and contact to my new windows computer. I am following the itunes instructions but they don't seem to apply
What instructions?
In the source list click devices (so far so good) then click the entry for your iphone or ipod. that doesn't exist. HELP asap
You don't import photos from the iPhone to your computer using iTunes.
See this -> iOS: Importing personal photos and videos from iOS devices to your computer
Note this only applies to photos taken with the iPhone. Any photos you previously added to your iPhone using iTunes should be copied from old computer to new computer.

Question about Outlook 2010 and Contact list

Good afternoon all, OK so I have been trying to research this problem but I don't know if it can be done. In Outlook 2010 we created a contact list that we use to fax and email referring physicians. In Outlook when you click on a contact in that list and add it to the "To" line it come up with the persons name of the contact I picked, but what if I wanted to fax that contact and needing just the fax number that in that contact card to only come up. Is there a setting that allows me to change what info I want to be seenin the"TO" line of the email?To give a bit more info: Our company just purchased the GFI FaxMaker software that allows us to fax from our PC.We purchased it because it integrated with MS Outlook. What wasn't told to us wasthat we had to add "@faxmaker.com"at the end of the fax number. So hence my problem with outlook....
This topic first appeared in the Spiceworks Community

Good afternoon all, OK so I have been trying to research this problem but I don't know if it can be done. In Outlook 2010 we created a contact list that we use to fax and email referring physicians. In Outlook when you click on a contact in that list and add it to the "To" line it come up with the persons name of the contact I picked, but what if I wanted to fax that contact and needing just the fax number that in that contact card to only come up. Is there a setting that allows me to change what info I want to be seenin the"TO" line of the email?To give a bit more info: Our company just purchased the GFI FaxMaker software that allows us to fax from our PC.We purchased it because it integrated with MS Outlook. What wasn't told to us wasthat we had to add "@faxmaker.com"at the end of the fax number. So hence my problem with outlook....
This topic first appeared in the Spiceworks Community

ICloud and Contact lists

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