ICLOUD!! APPLE SUPPORT I NEED HELP!
If you forgotten your password and try to reset it by email. but on the badside the email that they use to create it was already recycled by yahoo and you don't know the secret questions . what do you do?
My IMEI is ****
I already tried every method that I can think of I also tried the ones that was in the blogs
<Edited By Host>
Start with this support document and contact Apple for assistance. Contact Apple for help with Apple ID account security - Apple Support
This is a user to user support forum, you are not addressing Apple here. I've also asked the hosts to edit your IMEI from an international public forum. Dangerous thing to do.
Similar Messages
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I have old MacBook running OS 10.6.8 I was told in Apple Genius Bar that I need a code from apple support to upgrade to 10.7. Apple support will not help because I am have their support plan. Can some one help?
hi Samberl
thanks a lot for the fast reply.
I was dragging folders from main folders on the laptop-desktop onto the external drive icon - to copy them across....
Your suggestion sounds very promising - I didn't know about 'cloning'.
Yes the idea is to backup the laptop - I thought I would just move it all now, new - and then keep saving/dragging physically across to the new drive myself each day or two...
Would this be the sizeof the internal hard drive = c.500 gb ? = under the HD icon on desktop is written :
" 499.76gb , 311.5 gb free "
I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
I have found CCC [carbon copy cloner] googling - looks good.
When CCC site says it backs up the hard drive - would this mean all my files [over 100 gb] that are mostly in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon, would all copy across successfully [wherever they are in the computer ] ?
thanks again, hope you can clarify these things and then I will go for it.
It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
Julie -
my itunes id is blocked by apple because of an internal problem trying to update the itunes version, apple support is not helping at all and I need to update all my application. Is anybody you had this problem before? and how did they help? thanks
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Hello Apple-Support, i need your help to reset my Security Questions
Hello Apple-Support, i need your help to reset my Security Questions.
Thanks for HelpingThe people on these boards aren't Apple Support. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99496) -
i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?
Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?
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How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Question: How can I contact Apple Support for help without the Ipad serial number?
You can't restart or reset the device?
http://support.apple.com/kb/HT1430 -
well i connected my new iphone 5 to my friends mac and its said restore to "my phone" back up so i clicked it and it restored but it erased my current pictures and brought up my old photos and videos from my 3gs!! i need help on getting back recent photo?
Check if you have icloud back up. If you do restore from icloud back up instead of computer. Restore instructions here.
iOS: How to back up - Apple - Support -
Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!
I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.
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I keep getting an email from Apple telling me that my Apple Id has been successfully reset. I did not reset it. Since early June 2013 to now i have had to reset it 3 times. It is not an easy one to remember either. Initally I thought it was some pfishing expedition but no purchases have been confirmed by my visa. My kids use my Apple Id to download APs and I am informed when this happens. Nothing strange happening on the financial site at all. Just frustrating as we have to keep updating the ID to use messenger, I cloud etc on all of the devices. I called Apple Support and the girl initally said she knew nothing about this but then spoke to someone else and they are aware of this ongoing problem and are working on it. Any suggestions? Are others having the same problems?
If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards. -
last month I begin having problem connecting to the itune store.from my PC, Have had apple support help but that did no good. Itune will not connect. Tried everything from the troubleshooter page but it did not help. It have been 4 month now. Anyone else have any ideals?
many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
HP Officejet Pro 8500 Wireless prints slow with lion. One page every 1.5 to 2 min. Apple support and HP no help. Any suggestions?
Although printer is wireless capable I have it connected directly to iMac via USB to help with speed. I just completed resetting printer and reinstalling to no avail, still approx 2 min to print one page.
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I have a late 2011 MacBook Pro 13" and bought a brand new iMac 27" last week.
I tried to transfer data (musdic & photos) via Thunderbolt, but i did not run, my system always
tries to transfer data via WLAN, but that would last more than 80 hours.
I tried to get some help from the Apple Support, but unfortunately they couldn't help me.
A promised call-back from the next higher support-level has not been done.
Does anybody know what the problem might be.
The Thunderbolt-cable is brand new.Instead of using Migration Assistant, the best way is to use the Target Disk Mode, so you will save headaches (Migration Assistant creates a new user with the transferred data).
To do this, just connect both Macs with the Thunderbolt cable, and then, start the MacBook Pro holding the T key, so a Thunderbolt or FireWire icon should appear on the display. After that, go to the iMac, open Finder, and the hard drive of the MacBook Pro will appear on the Finder sidebar as an external drive, under "Devices". Just access to it, go to the folders with your iTunes and iPhoto libraries, and copy them to the iMac -
Data on 4 of 5 calendars on ical covering dates from 1/1/2013 through 1/22/2014 simply disappeared. Apple support could not offer an explanation, after two hours on the phone, and over an hour at the Apple store (genius bar). I thought the data was backed up, but data for the same dates was also missing from my external hard drive.
All the information prior to 1/1/2013 and after 1/22/2014 still exists, along with dates into the future. The missing data apparently no longer exists anywhere, but I am curious as to what may have happened, and is there something I can do to prevent it from happening again. Backing up on an external hard drive is obviously not the answer.Have you tried resetting Calendars in iCloud ?
If not, open System Preferences > iCloud
Deselect the box next to Calendars then reselect it.
Give iCloud a few minutes to re sync the data if it can. -
Wifi connection slow after streaming, Apple support couldn't help
I have since quite a while problems with my internet connection. I tried it in several countries, but always the same: As soon as I stream something or open to many browser tabs, my wifi-connection becomes terrible and stays terrible. It's definitly dependent on how I use the internet. If I open 3 youtube videos or the top10 Google search results, my wifi connection becomes bad. My Speed drops to lower than 1Mbit, but lots of timeouts. After a while it works again.
What I already tried:
-Reinstalling MacOS
-Installing windows (same problems with windows)
-Resetting SCM
-creating new wifi environments
-putting MTU to 1453
-clear DHCP
-deleting some files in the library for resetting connections
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Now I bought a CSL Wlan Stick but there are not mac drivers out there and I don't have a CD-Drive for installing the drivers.
What can I do?The only possible way that you can restore the data is by restoring the iPad from a backup. Did you restore from a backup at the end of the restoring process?
Why was Apple support not able to help? Is the backup gone?
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