ICloud asks for Apple ID password for old email account
My iPod Touch 5 keeps asking me for my iCloud Apple ID password for my former mail address. I have tried entering every possibility I can think of (not exactly sure of my old password) so that I might go in and fix or delete it but it still pops up. I have no access to this old address as the account no longer exists and I am no longer with the provider. My current Apple ID shows up fine when I log in to check it and shows no sign of the old address. Any thoughts?
Running version 8.1.2
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
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