Icloud backup fails on ipad
ICloud takes hours and hours only to end with a failure notice. I'm plugged in, locked and on wi-fi. Any ideas? Oct 30 was my last auto backup.
Try deleting your last backup by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again. If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
Similar Messages
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Trying to enable iCloud on my new iPhone, I keep getting a message that states: iCloud Backup Failed: There was a problem enabling iCloud storage. Why is this? Also, I can't seem to sync my Address book contacts to iPhone as well. Any advice?
Thanks,
RichardSame problem here...
I just upgraded my 3GS to iOS5 and signed into iCloud using my Apple ID...
Every time I click "Back Up Now" in the iCloud preferences on the iPhone, I get "There was a problem completing the backup. Please try again later."
On my wife's iPhone 4, I just performed a back up and there were no errors. I tried this also on my wife's iPad 2 and it worked perfectly.
I have tried the following:
1. In iTunes, when my phone is connected, I selected "Back up to iCloud" on the summary tab
2. Reset my phone using the steps in the above post
3. Deleted the iCloud account on my iPhone and logged in again
4. Tried to backup from 3 different wireless networks
None of the steps above fixed the issue which has been going on all day for me...
Any other help would be great - thanks! -
Hi,
the iCloud backup on my iPad Air (iOS 7.1) fails.
I tried deleting the iCloud backup, turning off/on backup. Still fails. My iCloud backup on the iPhone (iOS 7.1) works fine!
When I look into Xcode / Console, I see the following errors:
Mar 22 18:11:56 Rolands-iPad-5 backupd[462] <Warning>: WARNING: Error putting item into chunk store: /var/mobile/Media/iTunes_Control/iTunes/MediaLibrary.sqlitedb (b12a5ad5e199d4f2fe91130a8205ae5562f3aa68): Error putting item into MMCS (MBErrorDomain/302). Underlying error: The server returned HTTP status code: 500 (com.apple.mmcs/6).
Mar 22 18:11:56 Rolands-iPad-5 backupd[462] <Warning>: WARNING: Repeated 99 times...
Mar 22 18:11:56 Rolands-iPad-5 backupd[462] <Warning>: WARNING: Retrying after hard error: Error putting item into MMCS at path "/var/mobile/Media/iTunes_Control/iTunes/MediaLibrary.sqlitedb" (MBErrorDomain/302). Underlying error: The server returned HTTP status code: 500 (com.apple.mmcs/6).
Any ideas how to fix this?
thanks, RolandI am having a similar problem except that now it is affecting both my iphone 5s and my ipad Air. both 64gb and both on 7.1.
Have tried all the steps suggested including turning off icloud completely and deleting all backups. If I watch in xcode I see varying errors related to:
<Warning>: WARNING: Error putting item into chunk store: /var/mobile/Library/SMS/sms.db
But the file itself varies. I have also tried turning off imessage and turning off all apps in the icloud backup.
I've tried creating a new icloud account and the same failure applies.
Have tried on various WIFI networks to rule out a network issue. The kicker is sometimes it will work and will back up. However even if I change nothing on the phone after getting a successful backup, the next one will always fail.
So even if I can get a backup to work, immediately after I click Back Up Now and it fails with some varying error.
Have also tried the backing up to itunes and then restoring, setting up as new and trying an icloud backup and it still fails. Yes I am able to get to a secure website on both devices. -
When initiating back-up of my 3GS to icloud for the first time, I repeatedly receive an error message reading:
"iCloud backup failed
There was a problem enabling iCloud backup"
I cannot find a solution to this problem amd no amount of checking and rechecking account settings etc. has made any difference. Does anyone have experience of how to overcome this issue. The iCloud back-up initiated on my iPad without any problem so I do not think the problem is account related.
Thanks.Same problem here...
I just upgraded my 3GS to iOS5 and signed into iCloud using my Apple ID...
Every time I click "Back Up Now" in the iCloud preferences on the iPhone, I get "There was a problem completing the backup. Please try again later."
On my wife's iPhone 4, I just performed a back up and there were no errors. I tried this also on my wife's iPad 2 and it worked perfectly.
I have tried the following:
1. In iTunes, when my phone is connected, I selected "Back up to iCloud" on the summary tab
2. Reset my phone using the steps in the above post
3. Deleted the iCloud account on my iPhone and logged in again
4. Tried to backup from 3 different wireless networks
None of the steps above fixed the issue which has been going on all day for me...
Any other help would be great - thanks! -
I have been away for 2 weeks and a message appears on my iPad which is preventing me open my iPad. "iCloud backup. This iPad has not been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi" Help?
What do I do to get rid of this message as it is preventing me accessing the iPad or closing it down?
Thanks
AndyNess59Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again. Finally, open Settings > iCloud > Storage & Backup, and make a backup. The device will be backed up when it's plugged to the charger and connected to your network -
Why can't I complete an iCloud backup on my iPad?
I'm unable to complete an iCloud backup on my iPad. It gets to the point where the progress bar starts working, but eventually says that it was unable to backup, without giving a reason
Any ideas? -> Systemsettings -> iCloud.
You must have OSX 10.7.2 , else it is not part of OSX.
for iOS : version 5 is needed, tap Settings -> iCloud. -
Hi,
I just installed iOS5 on iPhone 4 for my wife. But, for some reason, it can't not ENABLE iCloud backup to ON status. It keeps saying that "iCloud backup failed. There was a problem enabling iCloud Backup." And, there are only two options- [cancel] or [Try again]. Do you know how to turn on the backup? I installed iOS5 to iPod touch and had no issues on iCloud backup. The only thing I had to change for my wife's phone was I had to delete iCloud account (because it came across using my apple account) and sign in again with my wife's account.
I called Apple care but they have no clue and the phone got disconnected after 20mins of waiting for 2nd level support. Any help will be appreciated.
Thanks,
ChrisSame problem. My solution is to wait a day or so and then try again. I'm hoping that Apple's servers will have calmed down a bit by then.
Apparently this iOS update has been responsible for a hugh spike in network traffic acroos Europe and the US - more than with the previous update, and the BBC iPlayer traffic is way down. -
Icloud backup failed yet again. There are several questions out there about this problem, and I have done all of the suggestions including turning off phone, resetting network settings, deleting icloud account and re-installing/delete old backups. Phone is connected to WI-FI, locked every single night, and connected to power supply.
Not sure what else to do, and don't want to take it in!
Suggestions Please?
ThanksHaving same issue today. Was working yesterday. But all day today getting same error. I have tried same things. Turned off and on, removed and readd icloud account, I am connected to Wifi. Still same error.
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ICloud Backup fail. iOS 5 running on Verizon iPhone 4
When I turn iCloud Backup on, I keep getting a badge that says:
iCloud Backup Failed>There was a problem enabling iCloud Backup.>Cancel>Try Again.
My iCloud was merged from my old MobileMe account.
My iMac is a G5 PPC running OS X version 10.5.8. I understand that it cannot sync with iCloud, but my iPhone should be able to backup to iCloud, no?No, you're not the only one. It sounds exactly like what is happening to my phone. Keep looking through related posts as there are some things to try if you haven't done that already.
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My Ipad shows following iCloud backup msg : " This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi. " There is an OK button beneath the message but nothing happens when I press it. I have plugged in, locked it and its always in Wi-Fi region. Help !!!
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again -
When attempting to backup manually to Icloud, backup fails. Iphone 4S connected to IBM PC, using iTunes, selecting backup now. Backup fails.
Having same issue today. Was working yesterday. But all day today getting same error. I have tried same things. Turned off and on, removed and readd icloud account, I am connected to Wifi. Still same error.
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ICloud Backup failed. Turn off Airplane Mode or use Wi-fi.
iCloud Backup Failed. Turn off Airplane Mode or use Wi-fi. Airplane mode is turned off and I am connected to wi-fi but still I can't backup. What do I do now?
Hi Barbara,
I just had the same issue.
resolution:
get to your network settings - disable wifi, then enable 3G and cellular connection
Now get back to icloud backup menu and try to enable. of course it wont work. back again to network settings switch wifi back on, and got to icloud again. This time it will allow you to set your backup
cheers :-) -
I have done an icloud backup on my iPad mini. I now need to get back one of the iMovie videos that I backed up. How do I restore one individual file?
You can't. When you restore from a backup it will restore everything in the backup. You might be able to find a third party app that will allow you to extract individual files from an iTunes backup, but not with an iCloud backup.
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My iPhone 5S drowned in a rainstorm. How can I retrieve contacts and text messages from iCloud backup onto my iPad mini? There are some contacts on the iPad already but nowhere near all of them. I need to re-enter the contacts manually into an iPhone 4 as it does not support iOS 8.
Let me get this straight.....You lost your phone. You never backed it up, either to your computer or to a cloud service.
How in the world would you expect to get data back? -
Everytime I go to turn on my iCloud backup I get "iCloud Backup Failed" any ideas as to what to do
Everytime I go to turn on my iCloud backup I get "iCloud Backup Failed" what to do
Gail from Maine,
Thank you so much in your continued efforts to help me out. Much appreciated.
Here is what I see..
Can't select the backup = I go to Settings>iCloud>Backup (shows off). I select > Backup(off)> and see iCloud Backup grayed out (not selectable).
I have plenty of storage available: Settings>iCloud>Storage shows 195GB Available
When I select: Settings>iCloud>Storage>Manage Storage> My iPhone does not show up under the backup list. I use this iPhone with iTunes (if that matters).
When I select: Settings>iCloud>Photos(On)> iCloud Photo Library (Beta) is selected on and shows "Uploading 1,131 items". But does not start upload and the message always remains the same. Tried shutting the Photo Library (Beta) on an off and no change. Also tried it after the reset and sow no difference.
On that same Settings>iCloud>Photos page there is a selection Upload to My Photo Stream. Prior to installing iOS 8, pictures I took with my phone would automatically copy over to the photo stream on the other 3 devices on my account when in the presence of WiFi. The other 3 still do it and are all running iOS 8. This iPhone stopped doing it after the iOS 8 Update and installation of iCloud. It was working before on iOS 7.
The only different app that this iPhone has is a WirWatch, which is used to receive pushed e-mails from work onto my computer. This App was there when I was running iOS 7. Don't know if it could be the reason. But none of the other devises have this feature.
Thanks,
Dan R.
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