Icloud backup help
My ipad has seemed to have locked me out. My screen says "icloud backup" then it tells me that my ipad hasn't been backed up in 12 weeks. It gives me instructions to back it up, but they don't seem to work, can anyone help me?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Similar Messages
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I'm looking to upgrade from my 4S to the 5S. I was told at the apple store to do a backup to icloud before purchasing the new phone. I am having such troubles! It said I didn't have enough space on icloud so I deleted all my pictures & videos assuming that would solve the issue. NOPE! So then I purchased additional iCloud space. Now it just tells me "backing up....estimating time remaining" forever. It never updates & the blue status bar is not changing/increasing. I am so frustrated right now. Any advice?? Thanks so much!!
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
If you have the opportunity to backup to iTunes, that is what I would do, for a start you would not have had to delete anything from your phone before you started. However if you insist on doing an iCloud backup, then hopefully the suggestions above will help. -
Iphone 4 contacts disappeared - no iCloud backup, help???
I have an iPhone 4 with probably outdated operating software.
I was composing a text message when the applicaton closed abruptly. When I opened it back up, my contact names were missing, so all I have is numbers in my address book.
I do not have an icloud or back up that I know about.
Why hasn't someone sued Apple for a class action about this if its such an issue? Or please tell me how they can be recovered???
Thank you!You should never have anything only on the iphone.
The iphone is designed to bo synced to your computer or cloud based system.
Not sure how you see this as Apples fault, if you simply fail to do the very basics.
The iphone is not a storage/backup device. Everything should be on your computer. The iphone simply allows it to be portable. -
I lost my iPhone device, how can I get my data back on another one without using an iCloud backup just back up on i Tunes, Please Help.??
You can find the backup files and then copy them to a safe place if you are worrying about this.
iTunes places the backup files in these places:
Mac: ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
To quickly access the AppData folder, click Start. In the search bar, type %appdata%, then press Return.
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
To quickly access the Application Data folder, click Start, then choose Run. In the search bar, type %appdata%, then click OK. -
New iphone 5 setup with icloud backup from 4s iOS5.1 (HELP PLEASE)
long story hopefully an easy fix....
on wensday my power supply went and had to ship computer across country to Puget Computer Systems as we weren't sure if it was power supply or mobo...luckily it was power supply.
i daily backed up iphone 4s with itunes (10.7) as i do all music manually, playlists, etc. have like 3,000 plus songs, videos, audiobooks, mail aaccts and about 48 apps.
so next day (sept 19th) apple comes out with iOS 6 which i update my 4s to with no problem. I wanted a day to play with it to learn my way around.
next day i wait in line for 8 hours overnite and was #2 in line at apple store for my ATT 32gb white iPhone 5. while at apple store I get my icloud backup which gets all paid music,apps, etc since itunes version 10.3 (i always did both backups so as not to lose my contacts more than anything.
I have other paid stuff that is in library on computer along with audiobooks and about 2700 more songs.
my icloud backup put the playlists on iPhone but not most of the music for them as lots were ripped from my cd's.as i double them up making a copy on iPhone and a copy on itunes.
So I have been using iPhone 5 with no problems just don't have all of itunes library on it. My computer is coming back this week how do I plug in iPhone 5 via USB (which will be seen as new phone even though it has same name) and use my existing iTunes 10.7 library which the backups in iTunes still has iOS 5.1.1 on it?
There must be an easy way of doing it as i don't want to wipe off iphone 5 again as i don't see any purpose my library is all organized perfectly. I know my way around windows 7 pro 64 bit pretty well just don't know what itunes is going to say once it sees "joe's iPhone" again and installs the usb drivers and icon for it. what will it ask in regards to library and how do i use it with previous iOS on it?
Thank you very much for the help as I am going to need it.Hi,
No one has any answers here amoungst all this apple knowledge?
Thank you -
Friend deleted app (my disk for iphone) and need to get back data from my icloud backup...need help!
I had this app called my disk (app store name is: Lock photo+video safe - secure folder manager to protect private photos vault & hide secret picture file privacy) This app lets me have two passwords with different pictures and videos in each of them. It's a really great app.
My friend deleted the app by "accident" and I need to get the app back with all my data. I have a backup of the app on my icloud backup that was taken place two months ago (around same time the app was deleted). It shows up in the cloud saying I have 4gb worth of that app in the cloud. I restore my phone back to that backup but the app data is not there. I wasn't sure if I had to wait till my iphone backs up everything (like music and pictures for example) for it to show up but as soon as the app downloaded I opened it hapilly knowing I have my data back but unfortunately it was not there. In the app itself, there's an option to backup from the cloud but it just brings up this window that says you can back up from the cloud (doesn't have a place to hit that says restore or anything).
Is there something I am doing wrong? Can anyone help me? I really need that app data back because I have pictures of memories with friends and family inside that app that I do not have anywhere else. Once i get the back back ill be sure to save the photos onto my computer just incase anything goes wrong again.
Thanks everyone for the help!
Nikhilfwiw
It seems that in a case like this you'd need to reset the device to factory settings and then restore from iCloud backup.
Sadly the reset to factory settings could cause more trouble than its worth.
Apple's iCloud backup, could, but does not let the user restore one app or its data.
You'll also find that even though that App's data is in the cloud, you as its owner do not have access to it.
Hope it helps/ -
I have been away for 2 weeks and a message appears on my iPad which is preventing me open my iPad. "iCloud backup. This iPad has not been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi" Help?
What do I do to get rid of this message as it is preventing me accessing the iPad or closing it down?
Thanks
AndyNess59Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again. Finally, open Settings > iCloud > Storage & Backup, and make a backup. The device will be backed up when it's plugged to the charger and connected to your network -
my iPad is stuck with a small blue screen saying iCloud Backup, this iPad hasn't been backed up in 4 weeks.Backups blah blah… Click OK. I can't get it off the screen and I can't use the iPad because of it. Can anyone out there help?
Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). -
My iCloud Backup button is grayed out and i cant turn it on. All my devices are on Wifi. Help!
my iCloud Backup button is grayed out and i cant turn it on. All my devices are on Wifi. Help! Both my ipad and iPhone
A number of employers will push a security profile to your phone when you add their exchange account that prevents you from backing it up to iCloud. They do this because they don't want confidential company information on another companies servers. If this is the case, you will find a setting called "Profile" in Settings>General near the bottom.
You would have to contact the company's IT department to confirm that they are preventing you from backing up to iCloud but that's normally what causes the iCloud backup setting to be grayed our or missing from an iOS device. -
I Have just bought an iPhone 6 and want to restore my iPhone 4s via iCloud backup to the new iPhone 6. The setup of the iPhone 6 halted because according to the new phone it has iOS 8.1.2 whereas the backups were stored using iOS 8.2 following my updating of the iPhone 4S recently. How do I jump through this hoop? How do I update the new phone to iOS 8.2 without serring it up first? Anyone, please help?
Update the new phone to the same version that has been used to create the backup. In your case, the new device has to run 8.2 to be able to use the backup made with the other device.
Setting it back to factory settings will install the newest version and after that you can use the backup made under 8.2
Use iTunes to restore your iOS device to factory settings - Apple Support -
I received an iCloud backup notification on my ipad mini but tapping "OK" does not remove it and therefore I am unable to do any activity on my ipad mini. please help urgent.??
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
I got a problem in my ipad2 due to "icloud backup message". I can't open my unit and am worried that I can not use my ipad anymore. What can I do. Please help me. Thank you & GOD BLESS!
Try to reset it. just press hold the on/off botton (ignore the red slider) just hold it then the ipad is automatically reset. dont worry about your file, there nothing happen to it. Godbless.
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1. With just ONE inattentive sweep of my finger one page of my note disappered. Further more, the same page in my iPad was deleted automatically too! How could this happen? Is there any way it can be recovered without using the backup feature from iCloud? The data is vey important to me?
2. I havn't connect the power code to my iPad yet, the backup copy in the iClout was before the accident as I checked in iPad. Is there any way that I could open my notes in iCloud backup so that I can copy the missing page and move back to my iPad and iPhone?
Thanks a lot for any help!
XueyuSorry, no. The only way to restore this note is to restore from a backup that contains it.
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Icloud backup warning "Frozen..."; Please help and advise? Thanks!
Icloud backup warning "Frozen..."; Please help and advise? Thanks!
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again
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