Icloud backup not working..despite "plugged in with WiFi and screen locked...

iphone 4 with iOS7. Despite being plugged in and on WiFi and "locked" it's up to seven weeks now that I keep getting message that it hasn't been backed up. Is there some special "lock" that I don't get? Didn't the old lock switch on upper left change at some time. Do I have to use this?
Thanks

Maybe you don't have your settings set up correctly. For more information on the topic, I've provided a link that might help you out.
Sincerely,
Austin
Apple iCloud Support - Backup: http://www.apple.com/support/icloud/backup/

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OK.
So i guess there was no other way to solve this problem.
Anyway I have restored the device yesterday, its succeed

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Swipe from left to right and tap "Delete"
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Some people have had success by removing an apostrophe from the iPhone name. If your iPhone is called something like “John’s iPhone” then this might work. Go to Settings > General > About > Name and change it to something with no apostrophe.
Some people have reported success by putting the iPhone into Airplane mode and then going to Settings > General > Reset > Reset Network Settings, but the problem may return.
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Succes, Lex

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Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
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Jason H.

Icloud backup not working..despite "plugged in with WiFi and screen locked...

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