Icloud backup pictures gone

I just updated my iphone4 to the os. I went to restore it to an icloud backup I did in January and it worked, but all the picuters from my camera roll and photo stream are gone. What can I do to get them back?

Welcome to the Apple Community.
You don't want to be starting a new ID.
Try turning off iCloud back up, deleting the back up from the cloud and then turning iCloud back up on again.

Similar Messages

  • HT1766 icloud backup is gone

    i had a backup of 2,9 gb yesterday before i had reset my phone,
    now i wanna put it all back on my phone but it isn't there!!
    what can i do now? lol

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • Unable to restore from my icloud backup

    I backed up my 3gs via iCloud and purchased a new 4s. I was expecting to be able to restore from my iCloud backup, but when i tried, it said there was no backup information. I did reset the 3gs before attempting to get the restore started on the 4s. Could that have deleted my backup? I don't think it should have, but I'm not sure why else my iCloud backup is gone. It's screwed me pretty bad. I lost a lot of information!
    Help!

    I had  the same problem, too (but when switching from 4 to 4S).
    Reason: The iPhone 4S had firmware 5.0.1, whereas the older iPhone 4 was updated to 5.1 already. The backups are incompatible and hence not shown!!
    Solution: First update the 4S to the same (or newer) software version, then restore from the backup.
    The update is possible without using iTunes, just update "OTA" ("over the air") from within the iPhone (General -> Settings -> Software update)

  • Restore from iCloud backup. Pictures missing and ones there are blurry?

    I went to the Apple Store and got a new phone so they went and did a restore from backup from iCloud. So, everything was fine and I went home and my apps were there. I look and only 900/1,700 photos transferred from iCloud onto the new device. Although, I have no more room on iCloud so they may still be there but because there is not enoguh wiggle room in the cloud for them to download, they cannot be pushed to the device. Or, more likely, my photos may be gone because the "genius" at Apple had wiped my phone so I'm not sure if my backup is still available or if it just says that it is. And, the 900 pictures that did transfer are all blurry and wont unblur so what should I do? Should I buy more storage and then restore this phone and restore from the previous iCloud backup? Help please

    First of all, treat your device like a camera - always sync photos to a computer for archiving.  Many users have lost photos doing a restore from iCloud, and this is generally due to several reasons: only photos in the camera roll are backed up, and (it seems) iCloud messes up often enough when backup/restore is used.

  • I've deleted all my pictures, videos, AND disabled iCloud backup. Why does it still say my iCloud storage is almost full?

    My iPhone 4s says that I only have 44.5 MB of my 5 GB left on iCloud. To fix this, it said to delete some data (which I did, 206 photos and 11 videos to be exact), and it still says I only have 44.5 MB left. I disabled iCloud backup, made all my backups straight to my computer and synced my phone at least 10 times but nothing's changed. Help? I really don't want to buy more storage in order for my phone to say I'm runnung out of it again. I also have an iPad but I haven't added anything to it for 4 months. I only have 10 pictures and 10 apps because I hardly ever use it.

    iCloud: Managing your iCloud storage

  • Why my iCloud backup doesn't download pictures in my Camera Roll ?

    everything is in the title,
    my iCloud backup doesn't work perfectely, i m about to lose one year of pictures and videos. I'm a little bit upset to have paid 80 dollars for a service which doesn't work. should i ask for to be reimbursed ?
    The backup was working well until the part where my iphone just restart. The applications are downloading and some of them not, those who cannot be installed on the iphone just disappear.
    Then my Cameral roll is telling me that I have 1 pictures on 6372.... but nothing happens then. i'm waiting to get all the pictures, but it stuck somewhere. i have the icon which informed that's the downloading is in process... but no pictures appears...
    have you got any idea to help me ?
    would it be possible that iOs6 could resolve this problem, and then could download all my pictures and video ?
    I would love to see back my pictures....
    Sincerely,
    Pierre

    So we should have an reimbursement if this service hasn't got a proof of stability ?  i have got many friends who is working for newspapers, that would be a good paper to writte about this service. I'm sure i'm not the only to get this horrible failure. Many bloggers would be interedsted about it. When a service isn't secure, what's the matter to make money with it...
    I called the apple support and they only told me, ho that must be a corrupted backup. Well, i guess my two last backup are corrupted too. short sentences. I m an apple user for many things, nothing happened to me for many years except this probleme 2 days ago.
    I'm upset about spending 80dollards to get nothing back !
    will it be possible to get a call with an apple support team in order to have a copy of my icloud account ?
    i'm sure it's possible because Police has the right to do it and force apple to get data back, am i right about it ?
    is anyone know how to get these data from icloud without using an iphone ?  i'm very very interested about that, i could pay for it.
    is a start up wants to make something about it, i'm approximately sure it will make a lot of money.
    i hope this message will help the other who will get the same problem as me.  I hope the apple will read this message.
    Sincerely,

  • The PC that my ipod was connected crashed and i wanted to switch it to my laptop now..the question is will i lose all my pictures and notes from my ipod if i switch PC's or is there a way to make it stay since i have icloud backup on my ipod.

    hi...the pc that my ipod was connected crashed and i wanted to switch it to my laptop now..the question is will i lose all my pictures and songs from my ipod if i switch PC's or is there a way to make it stay since u have icloud backup on my ipod. i really dont want to lose my pictures so plz let me know if there is a way...thank you

    The iCloud backup does not include non-Tunes purchased music and photos that were synced to the iPod. The iCloud backup does not also included a few other things included in the iPod backup that iTunes makes.
    The iPod backup that iTunes makes does also not included non-iTunes purchases and photos synced to the iPod.
    free programs like iFunBox with copy non-iTunes purchased music and some other things from iPod to computer.  A paid program like TouchCopy is needed to copy photos synced to the iPod to a computer.

  • HT4859 I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?

    I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?

    The new one must have been in inventory for a while or it would have the latest iOS.
    To update it, connect it to your computer and open iTunes.  You may be prompted by iTunes that a newer version is available; if so, choose Download and Install to update it to iOS 6.1.3.
    If you don't get this prompt, click on the name of your phone in iTunes, then click on the Summary tab at the top.  On the Summary tab, click Check for Update.  You should then be prompted that there is an update available and you can update your iPad.
    After updating, as mentioned in the posts above, set it up as a new iPad, eject it from iTunes and disconnect it from your computer, then go to Settings>General>Reset, tap Erase All Content and Settings, go back through the setup screens on the iPad and when given the option, choose Restore from iCloud Backup.  You should now be able to choose your backup to restore from.  Be sure your iPad is connected to wifi and your charger as this may take some time to finish.

  • I want pictures from each device in the cloud, but not on every other device. Possible? "iCloud Backup" alone doesn't seem to work....

    My goal is to acheive 3 of the following things.:
    Have all my apple devices sync pictures to the icloud *without* syncing the pictures on all the devices...so just one direction from device to cloud and not have all the devices insync from the cloud...... I don't want all the devices in sync, I just want the pictures protected in the cloud. To do this, I've tried to just turn on "icloud bacn-up" and not turn on "photo stream" to acheive this, but doesn't seem to work.
    If #1 is possible, then I would like to sync the icloud with a folder on my PC using the icloud app for the PC. Not sure if I can have only the icloud PC sync and not have all the devices in sync?
    If #1 and #2 could work, then I would sync the PC folder with my local storge.
    end result would be all my photos save in the cloud and a safe copy my home in my local storage. I would have thought that most people would want to do this, but doens't seem so obvious to me as to how I can get it to work?
    Any help would be appreicated.
    thanks

    You can't use iCloud as a safe place to store your photos when they are deleted from your devices.  iCloud designed to stream photos to your devices, and to back up photos currently on your your devices as part of your iCloud backups.  However, photo stream photos only remain in iCloud for 30 days, giving your devices enough time to download them.  And if you delete a photo stream photo from any of your devices, it is also deleted from iCloud and from all of your devices.  Furthermore, while camera roll photos are included in your backup, if you then delete the photos from your device and continue backing up, the backup containing the deleted photos will be overwritten by one that doesn't, and they will be lost.
    If you want to save your photos, import them from the camera roll to your computer as explained here: http://support.apple.com/kb/HT4083.  Then you can delete them from your device.
    If you would rather have a cloud-based place to store your photos, look into a service such as Dropbox.

  • HT204150 Contacts were deleted from my iphone 5 and now are gone on icloud.  Is there a way to find them from a previous icloud backup?

    Contacts were deleted from my iphone 5 and now are gone on icloud.  Is there a way to find them from a previous icloud backup?

    You could try the approach outlined here: https://discussions.apple.com/docs/DOC-4841.

  • HT5824 Does iCloud backup my pictures and videos?  Those captured on the iPhone is what my interest is... Thanks

    Does iCloud backup my pictures and videos?  Those captured on the iPhone is what my interest is... Thanks

    Yes. http://support.apple.com/kb/PH12519.

  • If i delete pictures on my phone will it delete it off my icloud backup? thx

    if i delete pictures on my phone will it delete it off my icloud backup? i need to free some space on my phone but dont want to loose my pics! thx

    It will only sync what you have selected to sync.
    Your subject question and the question in the body is not the same.  Which is your question?
    Deleting on iPhone has no effect on your computer.

  • HT4847 Turning off camera roll iCloud backup on my phone will not delete any pictures already on my computer will it?

    Just wondering if turning of the camera roll iCloud backup on my phone will affect any photos on my iPhoto on my MacBook? Thanks in advance

    No.

  • I restored my new iphone 6 from my iPhone 5 iCloud backup but the pictures from my camera never restored. How do I fix this?

    Just purchased an iPhone 6 and during setup I restored from my iPhone 5 iCloud backup.  Everything  seems to be there but my photos that I had taken using the iPhone 5. Is there a way to get them back?  Most of my pics are synced with iTunes but the last few months had not been.

    Hi leebl79,
    It sounds like you may be having some issues finding your Photos after you have updated to iOS 8. Try using the information in the following article to help you resolve this issue:
    Get help finding your Photos in iOS 8
    http://support.apple.com/kb/HT6464
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • ICloud backup for pictures - do they stay on iCloud?

    I have my phone set so that my iCloud backup is automatically backed up when plugged in, locked and connected to Wi-Fi.  Can I delete photos on my phone and they will stay on iCloud? Or whatever is on my phone is on my iCloud so anything I delete from my phone will delete on iCloud also? Please let me know. Thank you!

    Once you have set up the new phone - and backed it up - no, shouldn't be necessary.

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