ICloud backups and Photostream not working

My iCloud backups do not appear to be happening correctly. When I first started using iOS5, I had no problem. Both my iPad1 and iPhone4S were backing up nicely to iCloud, and Photo Stream was working correctly. I used my usual Apple ID with iCloud, and have never had a Mobile Me account.
I also have a MacBook Air, which was running Snow Leopard. I then upgraded to Lion. I'm not sure, but it may have been shortly after this that I began to have problems with iCloud (or maybe I am getting my dates mixed up). I enabled Photostream on iPhoto too, shortly after I upgraded.
On both my iPhone and iPad, when I go into Settings/iCloud/Storage & Backup and check my storage details, it was showing that I had not had not backed up in some time. When I click the "back up now" button (while plugged into power and wifi on), it starts to do a manual backup, and appears to start backing up. A little bit of the blue status bar shows, and it says "estimated time remaining…." but never actually shows a time remaining, and after a while just errors saying "There was a problem completing the backup. Please try again later".
The odd thing is, when I hook my devices up to my MacBook, and view them in iTunes, on the "summary" tab (I have "backup to iCloud" ticked) and it DOES give a recent last backed up time. There is a disconnect between what iTunes is saying, and what the devices show. I'm really not sure if my data is getting backed up or not to iCloud! As a precaution, every so often I am switching iTunes back to backing the devices to the MacBook, so at least I am maintaining backups there. Once done, I flick back to the "backup to iCloud" setting.
Through trial and error, I have figured out that the "last backed up to iCloud" time shown in iTunes is a time I have manually tried to do a backup on the iDevice, even though the device itself does not say a backup was completed successfully. If I try to do a "sync" manually via iTunes on the MacBook, it seems to sync and transfer music/photos etc, but the "last backed time" in iTunes does not change.
Photostream has also stopped working. Although it did not stop working at the same time as the iCloud backups, it seemed to be gradual. It started by not synching all the new photos between devices, then just the occasional photo, and now nothing.
To fix the problem, I tried deleting iCloud from both my devices, and switching it off on the MacBook, for a day (including deactivating Photostream). When I went to enable it all again on all the devices, in the hope it would properly start backing up, it just reverted to the old state with the previous symptoms.
I have searched various help forums, but I have not seen anyone else report that iTunes says iCloud backups worked, but on the iOS5 devices is says they are not updating.
Suggestions? How can I get iCloud working correctly, including Photostream?
I had plans to subscribe to the iTunes Match service, but I don't want to pay the money if I am going to continue to have synch/backup issues and it causes problems with match.

I'm havnig a similar problem but just with photos. I have Photostream turned on on both my iPad and iPhone 4S but when I get to a Wifi environment and try to get the photos from my iPhone to upload onto the iPad through iCloud, nothing happens. I have both devices unlocked, I've checked both have Photostream turned on, but nothing. Any ideas?

Similar Messages

  • HT1766 I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!!  HELP!  iCloud backup/restore did not work

    I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!!  HELP!  iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.

    If you're not a developer then you really should not have upgraded.
    I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

  • Why can I not turn on my icloud backup and photostream???

    When I go to Settings>iCloud>Storage & Backup>Backup my iCloud Backup button is greyed out. I have tried removed restrictions, then I even reset the iPad. I have plenty of storage (even purchased extra to cover all my devices). All my other devices are fine but this one! I want to share my photos via Photo Stream and backup my documents, but am unable to do this without my iCloud backup.

    try a reset all settings if tht didnt work do a RESTORE

  • Impossible to delete POP accounts from iCloud keychain and SMTP not working

    Hello,
    After an aborted Mavericks clean install, I reverted to Mountain Lion via Time Machine and started experimenting with iCloud Keychain on Mavericks using trashable Virtual Machines.
    I am hitting two serious problems with email accounts :
    1. I turned on iCloud keychain ONLY on my Mavericks test installs (not on my iOS device)
    2. First time I turned it on and used my usual AppleID, the test install retrieved all my email accounts (I have many of all types)
    3. I could not make password SMTPS work on any IMAP accounts, so I decided to delete ALL email accounts from my iCloud Keychain
    4. When you ask to delete an email account, it asks if you want to delete it from ALL your accounts, whoch is what I did (make a clean slate)
    5. Of all the accounts I have, I have two old disabled POP3 accounts. I deleted them as every other one (including FB, Twitter, LinkedIN, Exchange, ...)
    Every time I set up a new test install with iCloud keychain enabled, these two POP accounts continue to show up on the list.
    Every time I delete them again from ALL keychains they disappear, but anytime I launch Mail they come back, and if I delete them again, and then I add a new email account they come back.
    No way to delete them from ALL keychains
    And BTW user/password SMTP on SSL for IMAP accounts does not work for me. It fails all the times on my postfix server.
    So, my issues are :
    - iCloud keychains seems unstable with email accounts (probably with POP accounts only)
    - SMTP over SSL with user/password doesn't seem to work
    Anybody hit the issue ? For me is a severe showstopper for Mavericks and iCloud keychains
    Best
    Luca

    Restore it as new.  Why wouldn't you do that when purchasing a used device from another individual?

  • Backup and Restore not working or am I missing something??

    I installed the Desktop Manager primarily to be able to save the info on my computer.  Only problem is when I go to Backup and Restore the button that allows me to backup (or restore) is not highlighed so it's not allowing me that option.  All it will allow me to access is the 'advanced' and 'options button' on the Backup and Restore window. I don't want to lose all my info again if the phone crashes so please HELP!  And it took me about 10 tries before the Desktop Manager successfully loaded on my computer so not sure if the problem was in the installation but when I look at the Desktop Manage window it shows 'disabled' and also doesn't allow me to choose any of the options on the bar at the top.  How do I enable this program??  When I tried loading the disk I got some message about now being able to run Adobe scripts so not sure if that might be part of the problem.
    Solved!
    Go to Solution.

    Just realized that I had the backup and restore window open when I wrote the above post and when I closed that the window for the Desktop Manager did allow me to access the toolbar at the top but the Desktop Manager is still disabled.

  • Icloud control panel photostream not working on windows

    Using windows 7 i set up photostream to hsare the photos taken on my iphone/ipad.  all worked for a while, but, have stopped now.  Photo are not loading onto the PC.  When i go to the control panel I also note the options buttom beside photostream is inactive  (meaning i cannot check what folders have been set up).  I suspect this came about during an update of versions as all was previosuly working just fine.

    Greeting!
    This message will show up when the printer receive the print job, tried 3 times but fail to pick up the paper.
    To clear this message, you might need to
    1. disconnect your printer from PC
    2. restart(power cycle) the  printer
    3. obserb the printer status and let me know. if the printer give ready status, restart your pc and connect back the printer to PC.
    Although I am an HP employee, I am speaking for myself and not for HP.
    Say "Thanks" by clicking the thumbs up in the post that helped you.

  • Backup and restore not working.

    Hello, I hope someone can help!
    I backed-up my phone on 21-May as I had to send it for repairs.
    I just got it back updated the Android software and now I am trying to restore my contacts.
    Unfortunately, when I try to do so, using the PC Companion, it is switching to Xperia Transfer and then telling me...
    "New Xperia back-up required
    Your Sony Xperia Z (C6603) backup was made with an old Android version which is not compatible with this application.
    Please update your old Xperia phone/tablet to the latest available Android version, then make a new backup of your old Xperia phone/tablet using the Backup & Restore application.  [I tried this, it only restores photos and videos, won't restore contacts]
    Once done, start this guide again and select your new backup."
    As the phone was wiped when I sent it for repair, I cannot back it up!
    How can I retrieve the contacts I backed-up last month?  I am sure they are on the computer, but I can't get them back onto the phone...
    Thanks,
    Cormac

    Check this out
    http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/How-can-I-extract-contacts-from-dbk-file-on-my-comp...
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • Sync notes on iCloud iPad and iPhone not working

    I can't sync my devices. The iCloud is turned on for notes on both devices, but the notes are not syncing over. What can I do?

    Open notes and tap Accounts.  Make sure your notes belong to the iCloud account.  If they don't, you'll have to copy and paste the text into new notes created in the iCloud account in order to sync them with iCloud.

  • I have lost all my documents in both pages and numbers. these programs are useless to me. I see there are other angry people out there too. Can these documents be found. Tried backup and did not work.

    Can someone help. Is this a flaw in the Pages and Numbers App? I have lost all my files!

    Try access them on www.icloud.com using your computer web browser.

  • Message about iCloud backup and it won't clear.  It also won't allow me to do anything else.  iPad. It is plugged in and now locked, the slides for getting in and the power off don't work, but the message stays.  I have hit ok numerous times.

    Message about iCloud backup and it won't clear.  It also won't allow the iPad to do anything else.  It is plugged in and now locked.  The slides to open iPad and the one to power off do not work.  I have the iPad plugged in and have pressed ok on the message numerous times.

    Welcome to the Apple Community.
    Try restarting the iPad and seeing if that helps.
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

  • Photostream not working on my iPad 3 after turning on icloud

    Hi All,
    Can someone help to identify my issue with photostream not working on my ipad 3 even after turning on icloud on the device? Both my iphone and mac bk pro are working working well on the other hand with photostream. Can someone advise... thanks

    When you take a picture with your iPhone, does it appear on your iPad?

  • TS1702 I just bought a new iphone 5S and once turned on and pushed the button restore from Icloud, I'm stil stuck in this section i can't do anything plus i turned it off and on again and still not working, please provide me with a solution very urgently!

    I just bought a new iphone 5S and once turned on and pushed the button restore from Icloud, I'm stil stuck in this section i can't do anything plus i turned it off and on again and still not working, please provide me with a solution very urgently!!
    Kindly note also that i did not work on this iphone before, i just turned it on and i cannot connect it to the itune and restore it as the itune cannot read the device since i'm not able to reach my home screen, I am stuck in my restoring screen.
    Please help!!!!

    You dont have any data on your phone yet right?
    If you dont connect your device to the computer and
    Press and hold the Sleep/Wake button and the Home button together for at least 15 seconds, until the Apple logo appears.
    after that click okay when it says itunes has detected an iphone in recovery mode. Then click restore
    after that try again

  • TS3682 i earsed my iphone frome icloud and it didn't never work it still loading for 3 hours and still not working ? please help me so fast

    i earsed my iphone frome icloud and it didn't never work it still loading for 3 hours and still not working ? please help me so fast

    First man up and admit, that itunes does not suggest, but tells you that update is available and you made a
    decision to download and update. Once you man up - think if you still under warranty. If that is not security
    software according to the link provided, it is hardware. So second try another network, may be your network
    has additional security or firewall. And third decide if it worth to you pay 149 for that phone or get it replaced.
    Unless your 3gs under warranty.

  • I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

    I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

    An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
    The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer:  Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

  • Unable to enter Manage Storage in Icloud backup and storage

    I'm unable to enter Manage Storage in Icloud backup and storage. I'm clicking on Manage Storage and nothing happens. I am out of storage and I cant menage it. I have IOS 5.0.1

    There is a unbelievably simple "solution" to this problem (not getting in to manage storage, only spinning wheel).
    All you have to do is click "backup now" at the bottom and immediately as it is calculating estimated time for backup you click "manage storage" and VOILA! You´re in. Believe me it works, done it on 2 phones this evening. One 4s on iOS7 and one 5 on iOS6.1.3

Maybe you are looking for