ICloud bug or phone bug???
having problem with iPhone 5 16gb and now with iPhone 6 plus 64gb
My iPhone 5 has been freezing , Battery drains really fast, phone is shutting down at 35% battery, not receiving txt messages or calls at all. when i do receive txt messages, i cannot open message app to read text. i only receive voicemail from calls people leave voicemails, otherwise i don't se a miss call at all. one other thing with my txt messages, even though my text setting is suppose to delete messages older than 30 days, i still have all my messages on my phone.
i did a software update on March 10, 2015 and my phone went crazy. no text or call. all my other apps were working fine. all social media, safari and banking apps.
I did all sort of trouble shooting with AT&T to make sure it is not the chip, i erased and all content and restore from i cloud back up.
March 12 i was fed up and bought a new iPhone 6 plus, and when i restored it form my iCloud, i was starting to see sign of what used to happen with iPhone 5. phone started freezing and message app is not working properly. So i erased my phone and set up as new phone. i have all my contacts already, i just want all my photos.
Going to mac store tomorrow morning. Do i have a bug on my iCloud?
No joy...
I had already tried "recovery mode" restore to get iphone 5 working, just get 1669 after "updating firmware" status message (with progress bar 3/4 across).
Tried DFU method 1 at work this afternoon and get same message "1669" but that was using iTunes V 11.1.3.8
Due to work's Internet proxy I can't test method 2 until I get home as I can't download any software at work.
Last night we both logged into iCloud and deleted all the phones stored in there (as wife's phone wouldn't let her de-register on the 5S even though she had never registered it in the first place).
This has sorted the problem I had on the 4 where I couldn't turn off "find my phone" - I can now register & de-register the iphone 4 from the phone.
The wife can also register & de-register the 5S from the phone too now but it still wont make any calls.
Going to the local apple store tonight to see if we can get any help.
This smacks of an IOS 7.0.4 + a "find-my-phone" authorisation issue which blocked my initial restore thinking the phone was owned by someone else and leaving it in an unusable state.
I'll post an update later.
Similar Messages
-
How do other video editors cope with Yosemite (xpc, icloud bugs...)
Right so all I want is to be able to use Apple Motion on a stable system.
I don't need icloud, photos or any of that bs.
However I keep noticing icloud bugging out in the console, as well as photoagent and all kinds of needless process that slow down when not crash my editing software or even block me out of internet.
And so I sign out of icloud and anything related. But then it gets worst, sandbox, xpc, my whole system gets completely lost and throws identification errors left and right, making Motion super laggy.
Has anyone else noticed that? Could it be possible that Icloud plays such a role in the way processes, including the ones used by pro apps, communicate with each other? Are we in a way forced to give in to icloud (and its load of issues), to be able to edit in a half way decent fashion?
I tried keychain first aid, onyx, digital rebellion, fsck-fy, reset p-ram, smc,nothing gives.We all pretty much now by know that the OS has issues, serious ones (I 'm not the only apparently). I finally mitigated some of my issues (one fix entailed solving a huge mess in my keychains) and haven't slept in 2 days with a deadline tomorrow. Now that I can finally get back to work seriously, I find out that Motion 5 is excruciatingly slow to export, whether from the soft itself or via compressor . Even Motion 3 was a breeze in comparison.(by the way, Compressor offers to distribute batch among several computers, but the feature doesn't apply to projects sent from Motion and fcp, hence a completly useless feature for most workflows). I know that generators and replicators are ram hungry and so I'm resorting to export them one by one with the happy prospect of an additional round of compositing and export). As I speak, a simple circle with a paint stroke superimposed by an ulterior export of the corona emitter sigh....are rendering. and for only 16secs of a 4444 clip on alpha over a stroke outline is taking a good 30mn
This is outrageous. knowing that it is only portion of a clip among a dozen others which need to be delivered all cut up tomorrow, I am basically dead. Needless to say that re-installing everything right now is unthinkable, especially since I'm working on a recent clean install and so who knows what defects I'll end up getting the next time around
If I could use help at this level of catastrophy, it would be some advice on the best quality/time ratio codec for exporting and re-importing 1080 w alpha clips. I'm currently going for 4444 + alpha with same settings as the project but there may be faster. -
"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before -
I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback -
My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID. The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists. How do I update the iCloud Apple ID on my iPhone? When I try to get the old passwork through forgot my password, the reply is that there is no account that exists.
Try the following....
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID. -
How do I change the email associated with Icloud on my phone. It's not my mail apple id, its and old one and I don't know the password anymore. I have another apple ID associated with my ipad and laptop and the icloud works great with that. I just did the new iphone update and now its constantly asking for the icloud/apple id - the one I don't even know the password for anymore and it keeps popping up all the time.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I am not getting my email verification for my icloud when I click icloud on my phone the screen is locked or something wont let me choose anything. its saying check my emil for verification but nothing is coming to my email
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
HT5622 How do I change the Apple ID for iCloud on my phone?
I have changed my Apple ID. It works on all aspects of my phone except iCloud where I cannot change the Apple ID. It keeps asking for the password for my old ID and will not allow me to change the ID for iCloud in my phone. I have logged out using my Apple ID in settings and signed in again. This did not change it in iCloud.
Does anyone know how to fix this?Nonie63 wrote:
Just tried this myself and it said it would delete all contacts documents stored in icloud.
This is incorrect.
If you go to Settings > iCloud and delete the account, nothing in iCloud is deleted. -
How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...
If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
How can I reset the iCloud on my phone when old id was hacked?
Hello,
I need help changing the email account on the iCloud on my iPhone. The old Apple ID was a yahoo email address and unfortunately that address was recently hacked. I can no longer send/receive emails in the yahoo account so I've deactivated it and opened a new gmail account. I was able to delete the Yahoo account on the iCloud on my Mac because it had a simple +- button at the bottom. I want to change the email address on the iCloud on my phone but it keeps asking for the password of the deactivated yahoo account. I've tried verifying it through the "date of birth" question but it says my answer is invalid.
What do I do? Any help would be greatly appreciated.
Thank you!Hello Yumiko,
Thank you for the details of the issue you are experiencing after changing your Apple ID. I have a couple of suggestions to help you log into your iCloud account on your iPhone 5s.
First, I recommend the following article:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
If you are still not able to log out of iCloud and are unable to reset the password for your previous Apple ID, I recommend using the following resource for assistance with resetting your previous Apple ID password:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How can i change which iCloud account my phone is connected to
how can i change which iCloud account my phone is connected to
Just go to "Settings > iCloud" scroll down and delete the account, if you don't want to use it on your phone anymore. After you delted it from your device you will be able to sign in again to use another one for iCloud.
-
How do I find whats in my icloud on my phone or ipad
How do I find the content o fthe ICloud on my phone or ipad?
Through the apps on the phone. For example you can see your iCloud contacts in your contacts app.
-
Is there anyway to establish when my phone last backed up on iCloud if the phone in question is no longer usable?
My wife's phone was dropped down the loo just a day after returning from holiday with all our holiday snaps/vids on it. The phone is dead and only showing on iTunes as in recovery mode. No problem I replied, as it should have backed up on iCloud, however she then advised that the iCloud storage full message had been showing recently but was not sure for how long it had been there. Is there anyway to tell when the last back up occurred or do we have to wait for a new device to be be restored?In 3 years I never synched my calendar to iCloud for fear I would lose my data. I explained all of this (and the fact that my phone had never been backed up to iCloud or iTunes to the tech at the Genius Bar (I was having wifi issues with my phone which is why I was there so I COULD START BACKING UP) and he assured me synching / merging to iCloud would not delete my calendar events: well, it did. Yes! I have spent hours with apple tech support and had my iTunes account in "troubleshoot " status so the engineers could go into iCloud to see if they could retrieve events. They found nothing. I just don't understand where it goes if it's on the phone? I know there are ways forensic engineers retrieve "lost " data on cell phones. I just thought it might be worth it to post on here and see if there is any hope .
-
if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????
am i out of luck of can i do something??I'm afraid you're out of luck. If it says incomplete you won't be able to access the backup.
-
I deleted iCloud off my phone a few months back because it seemed to be slowing down my phone. I am no longer interested in keeping iCloud on my phone in the future. I was charged $20 to upkeep my extra storage that I purchased last year but am no longer needing it. How do I get my money back?
Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).
-
I backed up everything to icloud, wiped my phone, synced to that backup, and only some of my photos are there. How do I get those photos back?
I went to apple store and they walked me through this except for the syncing part. I went to sync everything at home and a lot of my photos aren't there. When I scroll all the way down, its just a loading spiral thing.
Also, now I have new stuff, that I don't want to get deleted.
Is there some way to put my icloud pictures on my computer as well?If the restore process is done, or seems to have stalled, and it didnt' restore your camera roll photos, all you can do is try restoring the backup again. If it's still restoring, go to Settings>iCloud>Storage & Backup and tap Stop Restoring at the bottom. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and when given the option, choose Restore from iCloud backup and follow the prompts.
Be sure your phone is connected to wifi and your charger while it is restoring the backup. You might want to move it closer to your wifi router for the strongest signal possible.
Maybe you are looking for
-
My screen from the moment it starts any program appears to be shaded from left to right. The left hand side of the display appears to be darker than the right half of the screen. Can someone please advise what I can do to alter this. Have I pressed s
-
i downloaded the software and out of nowhere it tells me to check my network connection because it timed out. Can anyone help me
-
Removing "Shutting down" dialog box in Energy Saver mode?
I've got an iMac using 10.4.11 running as a kiosk to play a DVD in an exhibit we have. Using the energy saver panel I can set it to start up and shut down at appropriate times. But about 5 minutes prior to shutting down there is a dialog box that pop
-
Problem about Indexes missing in the database
Dear all, We found a missing index in DB02 view of our sap system. This missing index is a Secondary index, and its name is S509-VAB. We tried to create it in DB, but got below error log as below: Index S509~VAB could not be set up in the database Me
-
How to sync multiple flash players on multiple networked computers
I want to play, stop or start simultaneously the same flash movie (presentation) installed on multiple computers connected to a LAN. Do you have any idea how to do this?