ICloud bug

Sorry, but I am not very well in English but I would like to explain you my problem. I had one document on my iPad and in iCloud. This document was by unknown error on iPad deleted and it will not download it from iCloud, because iCloud want upload new version of the document. Also my iPad is downloading again this document, but iCloud is uploading this document and it doesn't work. I waited for 3 days, but nothing happened. What I have to do?

Welcome to the Apple Community.
If you can open the document on the iPad, save it to iTunes and then delete the document from the iWork app, let everything sync and then add it back from iTunes.

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How do other video editors cope with Yosemite (xpc, icloud bugs...)

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We all pretty much now by know that the OS has issues, serious ones (I 'm not the only apparently). I finally mitigated some of my issues (one fix entailed solving a huge mess in my keychains) and haven't slept in 2 days with a deadline tomorrow. Now that I can finally get back to work seriously, I find out that Motion 5 is excruciatingly slow to export, whether from the soft itself or via compressor . Even Motion 3 was a breeze in comparison.(by the way, Compressor offers to distribute batch among several computers, but the feature doesn't apply to projects sent from Motion and fcp, hence a completly useless feature for most workflows). I know that generators and replicators are ram hungry and so I'm resorting to export them one by one with the happy prospect of an additional round of compositing and export). As I speak, a simple circle with a paint stroke superimposed by an ulterior export of the corona emitter sigh....are rendering. and for only 16secs of a 4444 clip on alpha over a stroke outline is taking a good 30mn
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ICloud bug or phone bug???

having problem with iPhone 5 16gb and now with iPhone 6 plus 64gb
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No joy...
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Due to work's Internet proxy I can't test method 2 until I get home as I can't download any software at work.
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This has sorted the problem I had on the 4 where I couldn't turn off "find my phone" - I can now register & de-register the iphone 4 from the phone.
The wife can also register & de-register the 5S from the phone too now but it still wont make any calls.
Going to the local apple store tonight to see if we can get any help.
This smacks of an IOS 7.0.4 + a "find-my-phone" authorisation issue which blocked my initial restore thinking the phone was owned by someone else and leaving it in an unusable state.
I'll post an update later.

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I can't create an iCloud email address account on an iPad 2 on iOS 6.0 it crashes after the license agreement! Please fix soon apple!

How to restore a deleted iCloud note from time machine backup?

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Thanks
Thinking Apple should have given us an iCloud safety net or at least allow TM/ iCloud to be userfriendly.

I used this to restore my deleted notes from Time Machine, hope this helps others
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turned WiFi off,
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replaced my restored notes by copy/pasting my backups into notes/iCloud....
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Apple needs to hear from us so they can fix glitches like this. TM was created for instances like this, hopefully this is just an oversite. Pass this along to Apple Feedback/iCloud/bug. If enough of us flag such issues, hopfully it's addressed on the next update.
Dear Apple, this should be much easier than it is. We should be able to open Notes, go into Time Machine, and restore anything regardless if it's on my Mac or on the cloud.

How to restore a deleted iCloud backup? I deleted the backup to free up the 5 GB free storage and now on my iPhone some of my Contacts are missing a phone

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I used this to restore my deleted notes from Time Machine, hope this helps others
closed Notes,
turned WiFi off,
entered finder/go+option/ to 'get to library': /Library/Containers/com.apple.Notes/Data/Library/Notes/
entered TM and selected the 3 files/ hit restore/ keep both (just to make sure, then I deleted the newer file, not the 'restored' file when this worked out)
opened notes and my deleted notes were back so I copied my notes into pages as a backup,
turned on WiFi and the notes disappeared!
replaced my restored notes by copy/pasting my backups into notes/iCloud....
notes/mac would not show across iCloud.... don't remeber this being an issue prior to Mavericks when 'all' notes were selected?
Apple needs to hear from us so they can fix glitches like this. TM was created for instances like this, hopefully this is just an oversite. Pass this along to Apple Feedback/iCloud/bug. If enough of us flag such issues, hopfully it's addressed on the next update.
Dear Apple, this should be much easier than it is. We should be able to open Notes, go into Time Machine, and restore anything regardless if it's on my Mac or on the cloud.

IPad2 Safari or iCloud Privacy Issue, unknown user's history appears

After turning the new iCloud on, my iPad2's Safari shows browsing "history" of unknown user. Just today, in the morning I cleared my history and cache before I left home. When I returned home this evening and opened Safari, it started with google image page showing offensive images. I checked history and it showed dozen google images search links. The content include baby poops, touching elephants, and injured nipples and so forth that are very obscene.
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We were all out all day today, and this is what happened first thing after we came home. I am aware that Apple is not going to necessarily see this, and the point is everyone should know this potential issue. Besides, there are other better ways to spread the words like Twitter, FB, etc. The fact that someone already saw the posting within a few minutes is amazing.

How do I prevent icloud from overwriting my contacts when doing a restore backup from PC to iphone?

My icloud contact list is screwed up. I have my contact list in my PC backup. I've removed icloud from iphone AND changed apple ID and icloud ID, yet when I attempt to restore backup from PC to iphone, my correct contact list shows up momentarily, then reverts to the screwed up icloud contact list.
I understand that my PC backup is set to connect to icloud; however, one would think by removing the email address associated with apple or icloud that it would not be able to connect to icloud when I do a restore backup from PC to iphone. Yet each time I find icloud connected via my old email address after attempting the restore.
How do I fix this? This seems like an icloud bug, since it connects via my old email/ID.

The problem may be that the iphone is immediately syncing with icloud and losing the newly restored data. You might turn off your router. Once restored, turn off icloud on the device, turn on the router, then turn on the iphone.
(I'm going by memory on this, and that hasn't been too reliable lately.)

Garageband on my iphone will not allow saving to iCloud. I have GarageBand 1.2.1

Garageband on my iphone will not allow activation of icloud. I continually get an error message that 'you have not set up iCloud on this device, close garageband open the settings app and sign in to iCloud.' i am signed in. I have GarageBand 1.2.1
I have uninstalled and reinstalled GarageBand many times,
I can't share between iPhone and iPad which is really frustrating.
Is it an iCloud bug or a GarageBand bug?
Any ideas?

I have the same message! I just got a new iPad yesterday, to replace an old one. I also just bought $40 worth of extra iCloud storage space, and my iCloud from within GarageBand on my iPad won't work at all!!! It keeps saying the same message you stated above. I have been on the phone for literally hours with Apple iPad support on the phone yesterday and today, and it's still NOT FIXED.
APPLE, PLEASE HELP??????!!!!!!!!!!!!!!!!!!!!
HOW CAN WE FIX THIS? I PAID EXTRA MONEY SO THAT I CAN HAVE MY MUSIC ON ICLOUD SHARED BETWEEN DEVICES.
I hope the answer comes swiftly!!!
Thanks!
message:
enabling icloud
you have not set up icloud on this device. close garageband, open the settings app, and sign in to icloud.

Safari Menus Disappear After Viewing iCloud

I've noticed that the Safari menus sometimes disappear from the menu bar in Lion after accessing iCloud. Is this an iCloud bug, a Lion bug or a Safari bug?

Might be a cache issue...
Go to ~/Library/Caches/com.apple.Safari
Move the Cache.db file from the com.apple.Safari folder to the Trash.
Restart your Mac. See if that makes a difference.
~ (Tilde) character represents the Home folder.

ICloud Calendar Timezone and Refresh

Perhaps another iCloud bug here...
I travel a lot, and cross a lot of time zones. It'd be nice if my iCloud calendar could keep up with me!
What I appear to have discovered, is that even though I change the timezone on my Mac (Sys Prefs Date/Time), and change the timezone in my iCloud preferences, the iCloud Calendar will not refresh itself to show the proper days or times....doesn't refresh if I hit the refresh-calendar button, either.
In order to get the event to properly refresh, I must first double-click the event, and then close the event.... A bit of a pain if there are a couple dozen events needing changing in each timezone...
iCal on the iPad and iPhone does not seem to have this problem.
Thoughts? Fixes?
I'm submitting feedback to Apple on this...
Bob

Update...
The refresh button on the calendar does not work...
However, after making a timezone change, if I refresh the calendar page by clicking "Reload Page" on Safari, the calendar then properly reloads with the proper timezone changes for the events on that calendar...
Bob

ICal does not sync with iCloud

Is there some sort preference .plist or something like that that can be used to reset the iCal sync process?
For the last month or two I`ve had major problems getting my iCal on iMac to sync properly to iCloud. A couple of weeks ago I suddenly had a couple of days where everything was working like it was supposed to without me having changed anything, but the joy only lasted for a couple of days.
Right now iCal just reads "updating" (well, in Norwegian) in the header, and iCal events does not update to iCloud. And it´s been frozen like that for more than a week.
Neither does it recieve update from iCloud. That is, events that I change on my iPhone.
I have nothing but calendars that are on iCloud (none which are only on my iMac). Some of the calendars are also exported to other users.
- I´ve checked that I´m logged in in the iCloud system pref´s.
- I´ve gone thorugh every calendar and clicked on "update" to try to force a change. Without improvement.
- Strange thing is that also my MacBook Pro gives me the exact same behaviour.
Both my iMac and MBP is OSX 10.7.5.
Is this an iCloud bug?
Anybody else seeing this?
Any suggestions?

Check Settings>iCloud, be sure Calendars is set to On. Also check Settings>Mail,Contacts,Calendars>Default Calendar, be sure you choose the calendar under your me.com address (not On My iPhone).

Issue with Family Sharing and unshareable apps

My husband and I just upgraded to iPhone 6's with iOS 8.0. Previously, we both used my Apple ID for all app purchases on our old phones. With iOS 8.0, we turned on the Family Sharing feature. We would both like to install the mobile app for our bank (TD (Canada)). With Family Sharing turned on, this app is listed as one of my purchases. However, it is also listed as "unshareable". I can install the app on my phone, but when my husband tries to install the app, he gets a message saying that the app has already been purchased using a different Apple ID and cannot be installed on his phone. Note that on his phone, he does not even see the app under my purchases when he goes to App Store | Updates | Purchased. However, if he searches for the app in the App Store, instead of a "FREE" button, he sees the iCloud download icon.
Has anyone else run into this problem and figured out how to fix it, or is this just an iOS 8.0/iTunes/App Store/iCloud bug? It actually does not make sense that a free banking app would be "unshareable" under Family Sharing in the first place since several members of the same family will most likely use the same bank.
Thanks for your help!

I have the same issue. I spent an hour on the phone with Apple and they don't have a clean fix for it. The issue seems to be with apps that developers have not yet set the Family share-able flag as yes or no. They said that when developers update the flag this will resolve itself. Meanwhile, if in the app store the details of the app under Family Sharing it says "Not Available" it will be an issue. I found a reasonable workaround for this particular issue by hiding the original purchase and "re-purchasing" as follows: Disclaimer/Note: Not all Apps are share-able, (even free ones.) If the app you are trying to deal with is an actual paid for app, you will be buying it again! Better to wait until the core issue gets fixed, unless you are willing to pay for it again.
1. On a PC or Mac, in iTunes, have the original purchaser log in to the iTunes store, then under Quick Links click on Purchased. Click on Apps at the top and find the app that is at issue. (Hint: The apps are not necessarily listed under the obvious app name. I was looking for Colorspot from SherwinWilliams, and found it under SherwinWlliams, not Colorspot.) Once you find the app, hover over it and click on the X in the upper left corner to hide it. Do this for all the apps that are at issue. (See Disclaimer/Note above)
2. On the iOS device that is having the problem, close the App Store app. (If you have many apps at issue you might make a list, or take a screenshot first)
3. On the same iOS device, find the app and delete it. (not ideal but it works!). Once you have all the apps at issue deleted, reboot, and make sure you are logged in to the iTunes store as the secondary "purchaser", (If you are logged in as the original purchaser you probably wouldn't have the issue in the first place, although to me that means going a bit backwards and not really using the Family Sharing program.)
4. Open the App store app, if you started the whole process with an app that wouldn't update, confirm that the app is no longer listed.
5. Search the store for the problem app as though it was a new purchase (at this point it is.) Once found, it should be listed with the "Free" or a "price" icon. If it shows the cloud and download arrow icon the hiding you did in step 1 hasn't updated yet. Wait awhile longer. (Reboot again? Re-log into store again?) (Also note here, that a properly shared app will show the cloud/download arrow icon and would be download-able without issue.) If it shows as Update, it hasn't actually been deleted from the device. If all is well, you should be able to proceed with a typical "purchase" of the item. (See Disclaimer/Note above) If the family member has multiple devices, repeat 2-5 for each device.
If you have multiple family sharing members wanting the app you will have to repeat step 1, hiding the purchase in each iTunes account until all family members have gone through the re-purchase process. After fixing all of their devices, each person can go back into iTunes, click on Account under Quick Links, go to iTunes in the Cloud section, Hidden Purchases line, click Manage, and unhide the hidden apps. This would be important for future sharing when the bugs get worked out.
Good luck!

Can't edit play list names

Recently I upgraded to iTunes 10.2.2 (12).
Now I can't edit playlist names. I click on the name and it briefly changes to the editable background, but changes back too quickly for me to change anything. The whole thing is really flaky. Yesterday it was working OK.
I'm using OSX 10.5.8 on a Mac Mini.
Anybody else experienced this?

Well, this must have been an iCloud bug. I launched iTunes today and the changes I attempted to make yesterday all took. Editing my list today works very quickly.

Erreur 500

Bonjour,
depouis quelques jours lorsque iCal se connecte à iCloud pour les échnages de données j'ai un message d'erreur avec le code 500. De quoi s'agit-il ? Que dois-je/puis-je faire ?
Merci de vos retours
Hi,
for a few days now, when iCal gets connected to iCloud, or when i use iCal on iCloud direcrly, i got a message thats indicates troubleshooting with 500 code ! What's this abour ? What can I Do ?
Thanks for helping !
Berni69
The message when i Start iCal on web iCloud is :
ORIGIN
server
TYPE
error
BUILDNUMBER
1H44
TIME
Mon Mar 05 2012 12:28:49 GMT+0100 (Paris, Madrid)        (1330946929448)
HOST
www.icloud.com
USERAGENT
Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.56 Safari/535.11
DSID
1348127363
PRSID
1348127363
RECENTLOGMESSAGES
Mon, 05 Mar 2012 11:28:43 GMT: WARN: No localized metric found for key "Cal.waitingMessageView.height"
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: BEGIN initialize statechart
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: BEGIN gotoState: __ROOT_STATE__
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: starting from current state: ---
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: current states before: ---
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: --> entering state: __ROOT_STATE__
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: --> entering state: waitingToFinishLaunching
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: current states after: waitingToFinishLaunching
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: END gotoState: __ROOT_STATE__
Mon, 05 Mar 2012 11:28:43 GMT: INFO: SC.Statechart<sc2534>: END initialize statechart
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: OfflineDataSource: The user name has changed. Clearing localStorage and sessionStorage.
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: OfflineDataSource: Successfully set up session storage
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: BEGIN sendEvent: 'applicationHasFinishedLaunching'
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: waitingToFinishLaunching: will handle event 'applicationHasFinishedLaunching'
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: hasLoadedStateForRange(): returning NO for range [2/27/2012 - 4/1/2012] because 20120227 has state undefined…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: hasLoadedStateForRange(): returning NO for range [2/27/2012 - 4/1/2012] because 20120227 has state undefined…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Pending fetch request: {range: [2/27/2012 - 4/1/2012] , delegate: SC.ArrayController:sc1364 , loadDetails: false , callbackIfLoaded: true , store: Calendar main store (Cal.Store:sc3174)}
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Pending fetch request: {range: [4/8/2012 - 5/8/2012] , delegate: SC.ArrayController:sc1364 , loadDetails: false , callbackIfLoaded: false , store: Calendar main store (Cal.Store:sc3174)}
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: --> Request 1:   GET to https://p04-calendarws.icloud.com:443/ca/time?dsid=1348127363&clientVersion=3.1& clientID=24A856BD-3DC2-4BDD-96F9-CC3B01FD7DB2&requestID=2&lang=fr-fr&usertz=Euro pe%2FParis, headers: Content-Type=text/plain, body: (omitted)
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: hasLoadedStateForRange(): returning NO for range [2/27/2012 - 4/1/2012] because 20120227 has state undefined…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Delta calculations for Cal.MonthEventsCollectionView:sc3247: added: 0, removed: 0, updated: 0
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Delta calculations for Cal.MonthEventsCollectionView:sc3247: added: 0, removed: 0, updated: 0
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Delta calculations for Cal.MonthEventsCollectionView:sc3247: added: 0, removed: 0, updated: 0
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Delta calculations for Cal.MonthEventsCollectionView:sc3247: added: 0, removed: 0, updated: 0
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: BEGIN gotoState: waitingForStartupData
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: starting from current state: waitingToFinishLaunching
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: current states before: waitingToFinishLaunching
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: pivot state = __ROOT_STATE__
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: <-- exiting state: waitingToFinishLaunching
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: --> entering state: waitingForStartupData
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Issuing startup request…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: Updating loaded state to 257 for range [2/26/2012 - 4/7/2012]…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: --> Request 2:   GET to https://p04-calendarws.icloud.com:443/ca/startup/?dsid=1348127363&clientVersion= 3.1&clientID=24A856BD-3DC2-4BDD-96F9-CC3B01FD7DB2&requestID=3&lang=fr-fr&usertz= Europe%2FParis&startDate=2012-02-26&endDate=2012-04-07, headers: Content-Type=text/plain, body: (omitted)
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: current states after: waitingForStartupData
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: END gotoState: waitingForStartupData
Mon, 05 Mar 2012 11:28:44 GMT: INFO: SC.Statechart<sc2534>: END sendEvent: 'applicationHasFinishedLaunching'
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: hasLoadedStateForRange(): returning NO for range [2/27/2012 - 4/1/2012] because 20120227 has state 257…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: hasLoadedStateForRange(): returning NO for range [2/27/2012 - 4/1/2012] because 20120227 has state 257…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: hasLoadedStateForRange(): returning NO for range [2/27/2012 - 4/1/2012] because 20120227 has state 257…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: hasLoadedStateForRange(): returning NO for range [2/27/2012 - 4/1/2012] because 20120227 has state 257…
Mon, 05 Mar 2012 11:28:44 GMT: DEBUG: <-- Response 1: 200 (582ms), headers: Cache-Control=no-store, no-cache, must-revalidate, max-age=0, Content-Type=text/json, Expires=Mon, 26 Jul 1997 05:00:00 GMT body: (omitted)
Mon, 05 Mar 2012 11:28:45 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Mon, 05 Mar 2012 11:28:46 GMT: DEBUG: <-- Response 2: 500 (855ms, suspended for 460ms), headers: Cache-Control=no-store, no-cache, must-revalidate, max-age=0, Content-Type=text/json, Expires=Mon, 26 Jul 1997 05:00:00 GMT body: {"status": 500, "message": "long() argument must be a string or a number, not 'NoneType'"}
Mon, 05 Mar 2012 11:28:46 GMT: ERROR: Could not load startup data — exiting
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/applications/calendar/cloudkit/error_catcher/fr-fr/1H44/stylesheet.css'
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/applications/calendar/cloudkit/error_catcher/fr-fr/1H44/javascript-strings.js '
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Prefetching module 'calendar/secondary'.
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Loading JavaScript file in 'calendar/secondary' -> '/applications/calendar/secondary/fr-fr/1H44/javascript-strings.js'
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Module 'calendar/secondary' finished loading.
Mon, 05 Mar 2012 11:28:47 GMT: DEBUG: SC.Module: Module 'calendar/secondary' was prefetched, not evaluating until needed.
Message was edited by: Berni69

Hi !
After readin your answer, i thought everything would be easy. But ...
My friend did not remember one answer to security questions to be able te make a new password on her iTunes account. She contacted the iTunes helpdesk who asked for the same questions than the normal security process on the apple "iforgot.apple".
She gaves all the possible answers, but the answer to one question she doesnot remember.
iTunes helpdesk refuses to make a new password. So far, I don't understand the use of the iTunes Helpdesk compare to the website iforgot.apple ... same questions, sames consequences, not help, no issues !
So we created a new Apple ID for my friend, but as you know, this does not work to make MY account run correctly, because of a bug in the iCloud application. I still cannot have a correct iCal because of the iCloud bug application !!
So now :
1 - APPLE decides to stop the account of my friend because of what they call security reasons, which are not prooved yet ! It's just because she did not buy anything with her account !
2 - My iCloud and iTunes account is bloqued so far, and i PAID for the services
3 - So far, APPLE did not corrected the bug on the iCloud system
What can i do ?
1 - Make a new iTunes account ? I loose all what i bought on the first account !
2 - Wait ? All my calendars are wrong, i cannot use them anymore, and i paid for this service !!!
Do you have an answer ?
How long before Apple can make a correction ? Months ? Years ? Because, for them, it's MY fault !

ICloud bug

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