ICloud calendar events disappearing

I have iCal on my Mac at home, synced to my iPhone, and then I use iCloud at work (from a PC). Today at work, I was looking at my iCloud calendar and several events disappeared from right in front of my eyes. However, they are still on my phone! (I can't yet check if they're on my Mac at home.) What is going on here?
I suspect that it has something to do with weekly repeating events - all the events which disappeared were in that category - but how do I get them back? My iPhone is set to sync 'all events' already.

Apple doesn't seem to be doing anything about this.  So maybe we can at least help them diagnose and fix!
Question 1:  did you all recently upgrade to Mountain Lion?  I did so a few weeks ago. 
Question 2:  I noticed this problem with only SOME recurring events, mostly those that have weekly recurrence.  Events with daily recurrence have not disappeared.  Is this the same with others?
Question 3:  how to get Apple Customer Support attention???

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