ICloud contact cannot load, help!
Hi,
I logged into my iCloud account from my iphone/ipad, it loads 500+ contacts, if I delete or add any contacts, I was SUPPOSED to synce with iCloud contacts and delete or add contacts. However, when I turn off contact sync and turn it back on again, the contacts loaded as if nothing was changed.
What's even more odd is when I log into iCloud.com, and click Contacts, it shows "Can't load contacts" (tried on Safari and all kinds of broswers, both OSX and Windows still the same).
This problem has been like this since my iPhone 4 til now my iPhone 5, I really want to sync my contact via iCloud. Anyone know how I can fix this problem? I have the contacts backedup, can I reset the contact?
Anyone can help? Really appreciated!
the "report to apple" part has details
IS FATAL
true
APPLICATION NAME
contacts
TITLE
Contacts could not be loaded
MESSAGE
There was a problem loading the application due to a possible network error or missing resources. Please try again.
ORIGIN
server
TYPE
error
APP STATECHART
SC.Statechart:sc1433
initialized: true
name: cloudos-statechart
current-states: [
active.application.displayingCurrentApp
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
1N.70032
TIME
Fri Jan 18 2013 10:25:21 GMT+0800 (CST) (1358475921851)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17
DSID
1010524491
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Fri, 18 Jan 2013 02:21:11 GMT: DEBUG: CloudOS window received focus event
Fri, 18 Jan 2013 02:21:11 GMT: DEBUG: Active app contacts focusing
Fri, 18 Jan 2013 02:21:11 GMT: DEBUG: Now focusing [object Window] for application contacts
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.springboard
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.application
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.springboard
Fri, 18 Jan 2013 02:21:11 GMT: DEBUG: Ensuring that contacts is torn down.
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.springboard
Fri, 18 Jan 2013 02:21:23 GMT: DEBUG: CloudOS window received focus event
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'userDidChooseApp'
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.springboard.displayingSpringboard.springboard: will handle event 'userDidChooseApp'
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active.springboard
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:21:24 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'userDidChooseApp'
Fri, 18 Jan 2013 02:21:24 GMT: DEBUG: Beginning to load contacts
Fri, 18 Jan 2013 02:21:24 GMT: DEBUG: Created iframe for https://www.icloud.com/applications/contacts/en-us/
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'applicationDidBecomeReady'
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.springboard.waitingForApp: will handle event 'applicationDidBecomeReady'
Fri, 18 Jan 2013 02:21:25 GMT: DEBUG: Now focusing [object Window] for application contacts
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.application
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.application
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.application
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'applicationDidBecomeReady'
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'globalAppSwitchWasRequested'
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.application.displayingCurrentApp: will handle event 'globalAppSwitchWasRequested'
Fri, 18 Jan 2013 02:21:25 GMT: INFO: Already waiting for app to load
Fri, 18 Jan 2013 02:21:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'globalAppSwitchWasRequested'
Fri, 18 Jan 2013 02:21:26 GMT: DEBUG: Now focusing [object Window] for application contacts
Fri, 18 Jan 2013 02:21:26 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'appMustExit'
Fri, 18 Jan 2013 02:21:26 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.application.displayingCurrentApp: will handle event 'appMustExit'
Fri, 18 Jan 2013 02:21:27 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'appMustExit'
Fri, 18 Jan 2013 02:21:28 GMT: DEBUG: CloudOS window received focus event
Fri, 18 Jan 2013 02:21:28 GMT: DEBUG: Active app contacts focusing
Fri, 18 Jan 2013 02:21:28 GMT: DEBUG: Now focusing [object Window] for application contacts
Fri, 18 Jan 2013 02:21:28 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 18 Jan 2013 02:21:28 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 18 Jan 2013 02:21:28 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'appMustExit'
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.application.displayingCurrentApp: will handle event 'appMustExit'
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.springboard
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.application
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.springboard
Fri, 18 Jan 2013 02:25:11 GMT: DEBUG: Ensuring that contacts is torn down.
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'appMustExit'
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:12 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.springboard
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'userDidChooseApp'
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.springboard.displayingSpringboard.springboard: will handle event 'userDidChooseApp'
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active.springboard
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard.springboard
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.displayingSpringboard
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:25:16 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'userDidChooseApp'
Fri, 18 Jan 2013 02:25:16 GMT: DEBUG: Beginning to load contacts
Fri, 18 Jan 2013 02:25:16 GMT: DEBUG: Created iframe for https://www.icloud.com/applications/contacts/en-us/
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'applicationDidBecomeReady'
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.springboard.waitingForApp: will handle event 'applicationDidBecomeReady'
Fri, 18 Jan 2013 02:25:18 GMT: DEBUG: Now focusing [object Window] for application contacts
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN gotoState: active.application
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: starting from current state: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states before: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: pivot state = active
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard.waitingForApp
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: <-- exiting state: active.springboard
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.application
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: --> entering state: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: current states after: active.application.displayingCurrentApp
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END gotoState: active.application
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'applicationDidBecomeReady'
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'globalAppSwitchWasRequested'
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.application.displayingCurrentApp: will handle event 'globalAppSwitchWasRequested'
Fri, 18 Jan 2013 02:25:18 GMT: INFO: Already waiting for app to load
Fri, 18 Jan 2013 02:25:18 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'globalAppSwitchWasRequested'
Fri, 18 Jan 2013 02:25:19 GMT: DEBUG: Now focusing [object Window] for application contacts
Fri, 18 Jan 2013 02:25:19 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: BEGIN sendEvent: 'appMustExit'
Fri, 18 Jan 2013 02:25:19 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: active.application.displayingCurrentApp: will handle event 'appMustExit'
Fri, 18 Jan 2013 02:25:20 GMT: INFO: SC.Statechart<cloudos-statechart, sc1433>: END sendEvent: 'appMustExit'
Fri, 18 Jan 2013 02:25:21 GMT: DEBUG: CloudOS window received focus event
Fri, 18 Jan 2013 02:25:21 GMT: DEBUG: Active app contacts focusing
Fri, 18 Jan 2013 02:25:21 GMT: DEBUG: Now focusing [object Window] for application contacts
Fri, 18 Jan 2013 02:25:21 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 18 Jan 2013 02:25:21 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 18 Jan 2013 02:25:21 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
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have an iPad 2. It synced all my information from my Android to the ipad. I cannot get my calender on my ipad to sync with iCloud. Can anyone help?
Okay, this is interesting, because I was under the impression that FOR IOS DEVICES, contacts are NOT included in a backup, since they are already on icloud (in the contact database). And since you erased the contacts, then they are gone for good. One recommendation I've read about is, assuming you have a computer like a Mac also connected to the same icloud account, you can get the contacts back from a backup of the computer, like Time Machine. However, I don't know where you'd look for that file or files (even though the contacts are stored centrally on icloud, I'm guessing they are also stored locally in a cache file).
I think another suggestion made here (IIRC) is to turn off syncing of contacts (on the device), then do a restore. Since there's no sync, icloud's empty contact database will not overwrite the local contacts on the deviced. Again, I may not be remembering correctly. Some of these older posts about this same problem were some time ago.
I'd welcome anyone who really knows the details on this to add to the discussion here. This is an issue faced by many posters. -
Okay, here's the issue:
I have MacBook Pro early 2k8 now running 10.7.2
iPad 2 and Iphone 4 both running IOS5.
Setup iCloud access via iPhone 4 (first device to be upgraded).
Can log in to iCloud.com with both my apple ID or the .me address I had to setup as part of the sign up process. - both are showing verified at appleid.apple.com
However, whilst Conacts, Calendar, Find my iPhone and iWork all work fine, i cannot for the life of me, get email working.
On my IOS devices I get an error - Cannot get mail - The user name of password for "iCloud" is incorrect.
And on iCloud i get a pop up which says - Cannot Load Mail - and then it gives me options for Reload, Report to Apple or Close mail.
I've tried changing the password at appleid and on my devices. No change.
I do note that in system prefs on the macbook - when I select mail for iCloud and in mail prefs, it shows as starting - then the checkbox appears, however if I leave system prefs and return to it, the check box is unchecked. ???
Any help greatly appreciated!!!I am having the following problems with mail:
At icloud.com, I can logon and use other apps, but not mail. Mail keep crashing.
On both my iPad and iPhone, I can no longer receive mail for my me.com address.
I had migrated over from MobileMe, looks like we have a BlackBerry situation at iCloud.com too! -
Dear All,
Can anyone help please?
I have tried and tried and tried to load messages held in my inbox from iCloud, but without success. It repeatedly gives me a 'Cannot load messages' error. This is definitely apple's problem as I have tried with 3 different devices (one android, one windows and one mac).
Does anyone know why or more important how I can load my own email messages within my inbox using iCloud?
I want to search for an email receive 6 months ago and I know it is there but can't connect to the server to search the inbox.
Please help stop the frustration (this isn't the first time its happened!)
Cheers"load storage plan" make no sense at all. What do you mean by that? Are you unable to buy more storage? What error messages are you getting?
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Good morning. I just purchased Imatch but cannot download my music from an iphone 5 to IMatch in Icloud. Can you help me with this?
Hi
Has iTunes completed its scan of your iTunes library on your computer Subscribing to iTunes from an iOS device.
Jim -
The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!
I tookyour suggestion and SUCCESS! I can now access the Itunes Store. A simple fix, and thanks so much!!.
Below is the advice you forwarded:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
Reboot and when I reloaded itunes the store loaded fine.
Thanks again, -Dean Stoneburner
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