ICloud contacts do not sync under ML
I have 697 contacts in 11 groups stored in iCloud and all appear on my iPhone and iPad. They were also visible in the contacts app on my MacBook Air so far. After the installation of ML yesterday, there are only 490 contacts and no groups and changes made on the MacBook do not sync to iClound.
Any ideas? Thanks, Tom
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.
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Updated contacts do not sync from Mac to iCloud
Updating or adding contacts in my Mac addressbook are not synced to the cloud. But if I make changes in my contacts on my iPhone or iPad, sync works perfectly and updates are reflected in my Mac addressbook. I'm running Lions on a MBP.
Any hints much appreciated.
THX
DanielFirst check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing. -
Contacts are not syncing from Mac to iPhone
iCloud Contacts are not syncing if created on my macbook. But if created on iOS they sync. Have no clue on this one.
It took me awhile to figure out what is actually happening here, even though it seems obvious now. Unfortunately I can find no way to do what I need.
On MacBook Pro Contacts, over on left page, at top left it says "All Contacts", under that "On my Mac", under that ""iCloud". I have figured out that "On My Mac" contacts are separate from "iCloud" contacts (seems obvious). The contacts in "iCould" are the only ones which sync with your iOS devices.
Unfortunately, when I add contacts through Mail (my usual procedure), they are only added to the "On My Mac" set. I can find no way to have them automatically add to the "iCloud" set of contacts instead of the "On My Mac" set. I cannot figure out how to get these contacts in the "On My Mac" set to sync to iCloud without some very fancy and complicated exporting, deleting, importing ALL contacts, and it is a lot easier just to type the contact info into a new card in the "iCloud" contact set.
Does anyone know of some setting to allow me to use iCloud exclusivly? That's why I want iCloud and Mac, to work together. -
Contacts are not syncing with Outlook
ICloud Contacts are not syncing with Outlook. Any suggestions? Thx.
aeam wrote:
Thanks, that sounds fun
I sympathize -
My icloud account does not sync with my iphone 4S. My contacts do not turn up on icloud and I do have "contacts" turned on in my phone.
Unchecking them won't help, it will only hide them from view. The issue you're running into is that iCloud doesn't sync contacts from non-iCloud accounts like your exchange and Yahoo accounts. In order to sync these with iCloud, you would need to copy them to the iCloud account and then disable contact syncing with these other accounts. (If you didn't disable contacts syncing with these accounts, you would see duplicates of these contacts on your phone -- one from the external account, and one from iCloud.) If you want to do this, do the following:
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted (any iCloud contacts will still be in iCloud).
Download the app My Contacts Backup. (If you have more than 500 contacts to transfer from your other accounts you will need the “Pro” version.) Use the app to back up the remaining contacts on your phone (from the other accounts) as a vCard attachment to an email that you send to yourself. Confirm that you have received the email before proceeding to step 3.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section), and confirm that this is set to iCloud.
Go to Settings>Mail,Contacts,Calendars…tap your Yahoo and your exchange account and turn off contacts syncing with these accounts. This will remove the contacts from these accounts from your phone.
Open the My Contacts Backup email and tap the attachment to import the contacts from these accounts back to your phone, and to iCloud. All your contacts should now be in iCloud and be visible on icloud.com. -
Contacts do not sync up to iCloud with Exchange email on phone
Contacts do not sync up to iCloud with Exchange email on phone.
Contacts Troubleshooting
Contacts - Troubleshooting iCloud Contacts -
Contacts Do not sync to iCloud
I add a lot of contacts to my phone throughout the month.
For some reason. The contacts do not sync to icloud consistently.
I have an iphone 4S, and am running Mavericks on my imac with the latest update 10.9.1.
I have talked to 3 Apple support techs.
I have restored phone, turned icloud on and off of all devices, all groups are checked in contacts, my mail, contacts and calendars are set as icloud as default on all devices.
Getting my contacts into icloud after I enter them onto my phone is not working..........Have you checked to see if they are visible if you go to iCloud.com? That would probably isolate the problem to either the iPhone or the computer.
Calendar and Contacts Syncing – Advanced Troubleshooting
Contacts Troubleshooting -
My iCloud is set up and seems to work. However, a newly added contact does not sync from the Macbook to the iphone and iPad. What am I doing wrong? Thanks, txstan
Apparantly it is, On My Mac contacts don't appear in iCloud, anywhere.
Put all your contacts on all of your devices in iCloud (assuming that's where you want them to be)
Go to www.icloud.com, login and see what you actually have in the account. -
my calendars and contacts do not sync since moving from mobile me to icloud. what should i do
michelefromvancouver wrote:
After that if I go to my calendar on my macair to try and sync to my Imac, by clicking the sync button on the top bar (like I used to with mobile me) I get a drop down menu that says
1.Time Machine not configured (in shading)
2. Browse other backup discs (in bold)
3.Open Time Machine preferences (in bold)
That's where you're going wrong. Firstly the syncing method that MobileMe used, which places the icon in the menu bar, is quite different from the iCloud method and is irrelevant. Secondly, you're confusing the Time Machine icon with it.
On this Mac you need to set up in System Preferences>iCloud in the same way, then the syncing is automatic. In iCal on both machines you should see in the Calendar list your calendars listed unrer 'iCloud', and your calendars should be visible at http://icloud.com (and choose Calendar in the welcome screen).
If they aren't visible online, go to http://me.com/calendar - you should not be able to see them there. If you can, you haven't migrated. -
Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks
mannyace wrote:
Thanks for the response.
So I basically won't run into any trouble? I
There should be no issues. Its designed to work like that. You don't change Apple IDs just because you get a new device.
mannyace wrote:
Thanks for the response.
Is there any chance that the phones can fall out of sync?
Unlikely. But nothing is impossible. Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
mannyace wrote:
Thanks for the response.
If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
If you buy an App, you have 2 ways to get it to the iPhone6: If Automatic Downloads is enabled in Settings->iTunes & App Store, it will automatically download to the iPhone 6 when you buy it on the 5 and vice versa if you buy it on the 6, it will download to the 5.
Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
Images, can be transferred either through Photo Stream
My Photo Stream FAQ - Apple Support
Or any Cloud service you want such as Dropbox, or One Drive.
mannyace wrote:
Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important. -
I followed all of these instructions, but still iCloud Calendar will not sync to Outlook Calendar. Calendar entries will sync from Outlook to iCloud, but not vice versa. What do I do now?.
When syncing Contacts or Calendars between an iPhone, iPad, or an iPod touch and Outlook 2003, Outlook 2007, or Outlook 2010, changes that you synced to your computer may not appear in Outlook even after the sync has been completed.Try this article to see if it works for you
http://support.apple.com/kb/TS1944
Hope this helps -
After the last update of IOS5.1.1, all caledar entries are not saved on Icloud and thus not synced on all my Icloud devices, even though, spreadsheets are synced, photostream is working and contacts is syncing, only calendar items. Anybody has the same problem? Or a solution to this kind or problem?
Welcome to the Apple Community.
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings. -
Centro Calendar and Contacts do not sync
I have had a problem syncing my contacts an calendar entries for several weeks. I use a Palm Centro. I have tested with both Desktop and Outlook 2003. Both have the same symptoms. I am intrigued by other users problems that have been resolved by removing an Exchange account in Versamail. While I do not have an Exchange account that I can determine and only have one account in versamail, I'd like to eliminate any possible Versamail conflict. Is it possible to totally disable or delete versamail to test for a versamail conflict? I assume I can always reset up Versamail.
More info: I have the same problem with both Palm Desktop and Outlook 2003. Contacts and Calender entries do not sync. Tasks and memos sync just fine. After scanning the many postings on this site many centro users have the same problem. I received a replacement Centro in December and calendar and contacts have not sync'd since then. It sounds like I have a different version of hotsync on the new centro that does not work the same. Is that possible? I have Hotsync 5.4.0 on my Centro and Hotsync 7.0.2 on my desktop running XP professional.
During hotsync and in the log file there is no evidence that hotsync is attempting to sync calendar and contacts. I receive no errors in the log file. Calendar and contacts are both checked on the desktop version of hotsync with the option to synchronize the files. On the Centro under conduit setup calendar and contacts are both checked.
Post relates to: Centro (Verizon)
Message Edited by dlm064 on 01-14-2009 05:51 AMI just finished a chat session with Palm. It appears the problem is resolved. Here is a transcript of my chat session.
Status: Analyst Michael is here and your issue status is: working
Problem: Contacts and Calendar do not sync
End Session
User Don_Marsh has entered room
Don_Marsh(Wed Jan 14 06:19:35 EST 2009)>Contacts and Calender entries do not sync. Tasks and memos sync just fine. During hotsync and in the log file there is no evidence that hotsync is attempting to sync calendar and contacts. I receive no errors in the log file. Calendar and contacts are both checked on the desktop version of hotsync with the option to synchronize the files. This problem began when I received a replacement Centro in mid December. The previous Centro sync'd just fine.
analyst Michael has entered room
Michael(Wed Jan 14 06:19:42 EST 2009)>Hello Don_Marsh, Thank you for contacting Palm Technical Support. My name is Michael. How may I help you?
Michael(Wed Jan 14 06:19:51 EST 2009)>Hello.
Don_Marsh(Wed Jan 14 09:19:56 EST 2009)>Helo
Michael(Wed Jan 14 06:20:52 EST 2009)>I understand that the calender, contacts does not sync but rest of the conduits sync successfully.
Don_Marsh(Wed Jan 14 09:21:04 EST 2009)>yes that is correct.
Michael(Wed Jan 14 06:21:42 EST 2009)>Please let me know the carrier of the device.
Don_Marsh(Wed Jan 14 09:21:48 EST 2009)>Verizon
Michael(Wed Jan 14 06:22:21 EST 2009)>Thank you.
Michael(Wed Jan 14 06:22:33 EST 2009)>Can you please provide me the logs of latest HotSync?
Don_Marsh(Wed Jan 14 09:22:47 EST 2009)>OK.
Don_Marsh(Wed Jan 14 09:24:46 EST 2009)>I am having trouble copying the text from the hotsync log
Michael(Wed Jan 14 06:25:08 EST 2009)>Please drag and drop the logs in chat window.
Don_Marsh(Wed Jan 14 09:25:14 EST 2009)>OK
Don_Marsh(Wed Jan 14 09:26:29 EST 2009)> HotSync session completed successfully on 01/14/09 09:01:42
HotSync session started on 01/14/09 09:01:33, and completed in 9.0 seconds
Outlook Tasks synchronized successfully
Duration: 1.6 seconds
Outlook Tasks
- Fast Sync
Outlook Notes synchronized successfully
Duration: 0.4 seconds
Outlook Notes
- Fast Sync
Documents To Go - sync configured to Do Nothing. synchronized successfully
Duration: 3.5 seconds
HotSync session completed successfully on 01/14/09 08:59:38
HotSync session started on 01/14/09 08:59:31, and completed in 7.0 seconds
Outlook Tasks synchronized successfully
Duration: 0.4 seconds
Outlook Tasks
- Do Nothing
Outlook Notes synchronized successfully
Duration: 0.1 seconds
Outlook Notes
- Do Nothing
Documents To Go - sync configured to Do Nothing. synchronized successfully
Duration: 3.8 seconds
Michael(Wed Jan 14 06:27:01 EST 2009)>Thank you for the logs.
Michael(Wed Jan 14 06:27:24 EST 2009)>Do you have an Exchange or Corporate Email account on your Palm Centro device?
Don_Marsh(Wed Jan 14 09:27:40 EST 2009)>No
Michael(Wed Jan 14 06:28:04 EST 2009)>Can you perform Hard reset on your device?
Michael(Wed Jan 14 06:28:23 EST 2009)>The Hard reset will erase all the data from the device and set the device to default factory settings.
Don_Marsh(Wed Jan 14 09:28:30 EST 2009)>I can. I did this several times while on the phone with Verizon support, but I'll try again.
Michael(Wed Jan 14 06:29:02 EST 2009)>I will provide the steps to perform Hard reset.
Don_Marsh(Wed Jan 14 09:29:10 EST 2009)>I know them
Michael(Wed Jan 14 06:29:26 EST 2009)>Please follow these steps to perform Hard reset on your Palm centro.
Michael(Wed Jan 14 06:29:40 EST 2009)>Disconnect your smartphone from its AC charger and USB sync cable. The hard reset will not work if either of these is connected.
Remove the battery cover, take out the battery, and put it back in.
When the Palm logo appears, press and hold Power/End until the black status bar at the bottom of the screen fills and disappears.
The screen will go blank briefly, then you'll see an "Erase all data?" prompt.
Release Power/End .
Press Up to confirm the hard reset.
When the language selection screen appears, select the same language you selected for your desktop software.
Then you'll be prompted to tap targets and set up your device. When these steps are done, your device is ready for use.
Let me know if you need any further clarification in the steps listed above.
Don_Marsh(Wed Jan 14 09:30:22 EST 2009)>just a minute, i am performing hard reset
Michael(Wed Jan 14 06:30:45 EST 2009)>Please make sure that it should ask to "Erase all data".
Don_Marsh(Wed Jan 14 09:31:07 EST 2009)>It did and I said yes. I also selected language.
Michael(Wed Jan 14 06:31:30 EST 2009)>okay.
Michael(Wed Jan 14 06:31:47 EST 2009)>Now perform HotSync during Sync please select "Create new user account".
Michael(Wed Jan 14 06:32:00 EST 2009)>Type the new user name and continue the sync process.
Don_Marsh(Wed Jan 14 09:32:09 EST 2009)>ok
Don_Marsh(Wed Jan 14 09:33:47 EST 2009)>Do I want to sync with other device?
Michael(Wed Jan 14 06:34:21 EST 2009)>No just connect the device with the computer and perform HotSync.
Michael(Wed Jan 14 06:34:30 EST 2009)>During Sync it will ask to create a new user name.
Don_Marsh(Wed Jan 14 09:34:37 EST 2009)>I am not sure you understood my question.
Michael(Wed Jan 14 06:34:45 EST 2009)>There type the user name and continue the sync process.
Michael(Wed Jan 14 06:35:00 EST 2009)>I am sorry for the confusion.
Don_Marsh(Wed Jan 14 09:35:49 EST 2009)>Hot sync is asking me a question during sync. I have created a new user name. It says there is another device it has in its profile. And wants to know if I want to be able to synchronize the current device with this profile as well.
Michael(Wed Jan 14 06:37:02 EST 2009)>Yes select the default outlook profile.
Don_Marsh(Wed Jan 14 09:37:15 EST 2009)>So I should answer yes. My choice is yes or no.
Michael(Wed Jan 14 06:37:28 EST 2009)>Please select YES.
Don_Marsh(Wed Jan 14 09:37:30 EST 2009)>ok
Don_Marsh(Wed Jan 14 09:38:12 EST 2009)>When i did this before with Verizon, I got calendar entries and contacts after the hard reset and then they no longer sync'd.
Don_Marsh(Wed Jan 14 09:38:16 EST 2009)>It is still processing
Michael(Wed Jan 14 06:38:44 EST 2009)>Okay, let me know once the Hotsync is done.
Don_Marsh(Wed Jan 14 09:38:47 EST 2009)>ok
Don_Marsh(Wed Jan 14 09:40:12 EST 2009)>I see you are trying to access my pc
Michael(Wed Jan 14 06:41:05 EST 2009)>Yes I am trying to access it.
Don_Marsh(Wed Jan 14 09:42:24 EST 2009)>it is done
Michael(Wed Jan 14 06:42:54 EST 2009)>Okay, Can you please check the device whether you got the calender, contacts or not and also check the Hotsync logs.
Don_Marsh(Wed Jan 14 09:44:06 EST 2009)>yes i have them. But it worked when i did a hard reset with verizon. We need to create an entry in my centro and perform a second hotsync. that is when it fails
Michael(Wed Jan 14 06:44:38 EST 2009)>Please create a new entry in outlook in calender and then perform Hotsync.
Don_Marsh(Wed Jan 14 09:44:44 EST 2009)>ok
Michael(Wed Jan 14 06:45:01 EST 2009)>Before that perform soft reset and then perform Hotsync.
Michael(Wed Jan 14 06:45:09 EST 2009)>The soft reset refreshes the device settings.
Don_Marsh(Wed Jan 14 09:45:39 EST 2009)>ok.
Don_Marsh(Wed Jan 14 09:47:26 EST 2009)>ok, i did soft reset and created calendar entry in both centro and outlook
Michael(Wed Jan 14 06:47:43 EST 2009)>Okay, Now perform HotSync.
Don_Marsh(Wed Jan 14 09:48:26 EST 2009)>do i need to do soft reset before each hotsync
Don_Marsh(Wed Jan 14 09:48:43 EST 2009)>it worked
Michael(Wed Jan 14 06:48:55 EST 2009)>Awesome!!
Don_Marsh(Wed Jan 14 09:49:10 EST 2009)>do i need to do a soft reset everytime
Michael(Wed Jan 14 06:49:35 EST 2009)>Well that is not needed but if it is not synching then perform Hotsync.
Michael(Wed Jan 14 06:51:00 EST 2009)>Is the HotSync successfully completed with transfer of data?
Michael(Wed Jan 14 06:51:08 EST 2009)>Please ignore that error message.
Don_Marsh(Wed Jan 14 09:52:06 EST 2009)>Yes the hot sync synced the second new entry into outlook
Don_Marsh(Wed Jan 14 09:52:24 EST 2009)>So i don't care about the protocol error
Michael(Wed Jan 14 06:52:43 EST 2009)>Yes it will just gives that error message.
Michael(Wed Jan 14 06:52:46 EST 2009)>Please ignore it.
Don_Marsh(Wed Jan 14 09:53:02 EST 2009)>can i go back to my original user id?
Michael(Wed Jan 14 06:54:08 EST 2009)>Well I would suggest you to continue with the current user ID because the old user ID is not supporting the calender, contact conduits to sync.
Don_Marsh(Wed Jan 14 09:54:30 EST 2009)>ok. Thank you
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon) -
Calendar, Reminders, Contacts do not sync
Calendar, Reminders, Contacts do not sync w my iPad. However, other apps do sync (i.e. mail, bookmarks etc.). Calendar, Reminders, Contacts are turned on in iPad as well as in iMac.
Let's focus on the Contacts. I have not been able to sync my Contacts in iMac and in the iCloud. Only half of my contacts from iMac appear in iCloud.
I have followed these instructions, step by step, but do not help:
http://support.apple.com/kb/TS3998
...except the last one: uncheck/check the checkmark next to Contacts in System Preferences/iCloud because this would delete Contacts in my iMac.
My Contacts account look as follows:
Do I need to use iTunes to sync Contacts?
Any, really any, help appreciated. -
Contact are not synced between i-phone 4 and macbook
My contacts are not synced, but my calander an mails are well synced
I checked in icoud if the sync options are activatedHi Old Ian 66!
I have an article for you that seems to describe your issue and may help you troubleshoot it:
iCloud: If you’re not receiving event and shared calendar notifications
http://support.apple.com/kb/PH3607
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden
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