Icloud contacts search dies
Whenever I try to search my contacts using a web browser I get the "Contacts has unexpectedly stopped" response. I have been through the only artical listed and cleared my cookies etc. I also tried using another browser (IE8), no difference. According to the service page all services are up ok.
Has anyone else found this problem? Better, a solution.
Thanks
There are now several threads about this, all starting around 29th June
https://discussions.apple.com/community/icloud/search.jspa?peopleEnabled=true&us erID=&containerType=&container=&spotlight=true&q=Contacts+has+unexpectedly+stop p ed
This is clearly a problem with the service, not our browsers - any idea how to raise Apple's awareness of it?
I've clicked "I have this problem too" on the top four threads, I guess if everyone does likewise....
Similar Messages
-
IPhone 4S (iOS 7.1) - iCloud Contacts/Calendars dissappearing
Hey guys,
I was wondering if you guys had this same problem. I searched around Google and in this community, and it seems like you guys also do. I'm going to create a new thread with more details below..
Basic Info:
iPhone 4S (Chinse (CN) phone)
iOS 7.1
I'm an American working in Shanghai, China.
Issue:
At random times and at least 3 times a month, my contacts and calendar events would dissappear.
When it disappears, ...
I see only phone numbers in the Phone application and when someone calls me.
My Contacts app only list like 5 out of my 230+ contacts, I dont' know why only these 5 were not affected. This is my iCloud contacts.
My Calendar is empty and no longer shows which Calendar I can hide or show. I had 3 different calendars (iCloud, Personal, and Work calendars)
After about 2 hours (or even longer), the Contacts and Calendars will slowly return as it tries to download from the iCloud server (I can see the loading animation in Calendar and the contacts slowly showing up). Sometimes it doesn't return after 2 hours and I have to manually force it by turning OFF and ON the calendars sync.
Already tried:
Restarting the phone (soft shutdown and hard shutdown by Home + Power)
Already checked to make sure iCloud, Contacts, and Calendars is ON in Settings
Already tried turning them OFF, wait about 10 minutes, then turn it back on. Sometimes it loads back the data, sometimes it doesn't. Right now, I have my work calendar missing.
This bug happens seem to happen only when I'm on Wi-fi. Didn't see it happen on 3G yet. Not sure, but it seems to happen when I switch from 3G to Wifi automatically when I got home. Need to confirm this.
Tried syncing to iCloud to see if it comes back, 1/3 of the time it would.
History w/ this bug:
I had this phone since iOS 6.
This bug first appeared in iOS 7, which also happened at least 3 times a month. I reported this directly to Apple Support, but not sure if they read it.
In iOS 7.0.x, this bug stopped reappearing. Seems like they heard us and fixed it. I never had this issue again.
In iOS 7.1, this bug resurfaced and now is haunting me again.
Other cases?
My iPad 3 iOS 7.1 is from Hong Kong, doesn't have this bug and I use the same Wi-fi connection as my iPhone.
My girlfriend has an iPhone 5 iOS 7.1 (US) and iPad mini 2 (CN), she didn't experience this issue.
My colleagues has Chinese phones just like mine (iPhone 4S w/ iOS 7.0 and iOS 7.1), didn't have the issue.
Searching in Google and this community, it seems people are expering the same issue.
I am doubting that this bug has anything to do with my hardware or my settings. I feel this is a iOS software issue. Please let me know what I can do to help as I've already tried everything I can think of.
Thanks,
BruceWithin Contacts, tap Groups at top left. Make sure all contact groups are checked to show, then tap "Done" at top right.
Within the Calendar app, tap Calendars at the bottom center of the screen. Tap on Show All Calendars. -
How do you make the icloud contacts folder the default contacts
I have set up iCloud Contacts on my PC running Windpws 7, with MS Office 2010. Whenever I add a name in an email, it goes and looks for that name in my old contacts foler, not the new iCloud folder that was created when I added iCloud. How do I get Outlook to default to the new iCloud contacts?
Outlook will not use a subscribed folder (unless it is from MS Exchange) as the default folder, instead you should change the Outlook search parameters to look in the iCloud folders.
Here are the directions to do that. -
Make icloud contacts the default contact folder in outlook 2007
Recently Outlook 2007 Contacts defaulted to the Contacts folder under My Contacts instead of the Contacts in iCloud folder under iCloud. The iCloud folder is at the top of list but Outlook does not default to it when I open Outlook 2007. How do I change the default folder that opens when I start Outlook 2007?
Here's what I see.
CONTACTS
All Contact Items
(Drop Down Menu)
Search these date files
Personal Folders
Archive Folders
iCloud (check marked)
[email protected]
iCLOUD
Contacts in iCloud (I want Outlook to default to this folder)
My Contacts
Contacts (this is the default folder when Outlook opens that I can't change)Set Contact Defaults.Outlook for Windows
-
HT4759 Cannot access iCloud Contacts in Outlook 2007
I cannot access my iCloud contacts in my Windows 7 PC. When I am in the Contacts tab and I click on "Contacts in iCloud" in the iCloud section, a window comes up with "The set of folders cannot be opened. The information store could not be opened."
Hi,
According to your description, I think you are unable to search your contact in Outlook 2007.
Method 1
Corruption in the pst-file could terminate the search
query prematurely and not all or none of the result will be shown. In that case you should run
scanpst.exe against your pst-file to check it for errors.
Method 2
To show contacts, the
Outlook Address Book Service should be added to your mail profile.
Outlook 2007
Tools > Account Settings > Tab Address Books
If the Outlook Address Book
service is added already, you should mark your Contacts
folder as an Outlook Address Book.
Regards
Ashish@V -
My ICloud Contacts are Outdated and bringing me problems ...
Basically my ICloud Contacts are outdated and I´m losing lots of new contacts that I have on my Iphone 5. I´ve recovered my IP5 Contacts several times by means of intializing my phone but ICloud keeps on bringing me the Old Ones. Is there a way to make the IP5 Contacts the appropriate ones on Cloud.
Welcome to the Apple Community.
Double entries are possibly a result of your contacts being listed once as on your mac and again as in iCloud.
I'd start by making a back up of your contacts. If you have a simple duplication (as suggested above) you could select 'all iCloud' in users and groups, make sure nothing is typed in the search, select the first contact, shift select the last contact (to select all) and delete using the keyboard. If you have something more complicated than a simple duplication you may need to manually sort your contacts until you have a required list. Back up by dragging 'all contacts' from users and groups to your desktop.
Now disable contact syncing in the iCloud system preference panel and do the same on any other computer or in settings on any other iOS device, delete all contacts from thes other computers or devices.
Turn on contact syncing in the iCloud system preference panel and opt to merge data, you can now turn on contact syncing on other computers and devices. -
I can't get the iCloud Contacts and Calendar folders to appear in Outlook 2010 using the iCloud Control Panel. Also the datafile share which ends in .aplzod is not created in Outlook. The Contacts and Calendar are sent to iCloud (verified on iCloud.com) but the iCloud folders are not created in Outlook in the Contacts and Calendar navigation panes. I get a message toward the end of the sync process indicating that there was an unspecified error. I'm using the newest version of the iCloud Control Panel, the 32 bit version of Outlook 2010, Windows 7 64 bit, an iPhone 3GS, and the latest version of iTunes. Any ideas how to complete the sync process to the end?
Pretty much the same for me: Windows 7 64-bit, Outlook 2010, iCloud Control Panel 1.0.1, iPhone 3GS. Error report at end of setup process is shown below, and has been emailed. Any help please?
Your setup couldn't be started because of an unexpected error.
Error: 0x8004010F: ZebraBootstrap::ActivateDataFile: Could not create msgservice
AppleOutlookDAVConfig version: 3.0.42.0
Windows version (6.1.7601): Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Outlook version: 14 (14.0.6025.1000), x86 Outlook location (installed): C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE MAPI location: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Contents of C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf
<Not found>
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
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Message Classes
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Operations
1ImportFile
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{00067A11-0000-0000-C000-000000000046}
{00067A20-0000-0000-C000-000000000046}
Setup
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HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Office\Outlook
Addins
AccessAddin.DC
HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft Access
HKLM\Software\Microsoft\Office\14.0\User Settings\Excel_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft Excel
HKLM\Software\Microsoft\Office\14.0\User Settings\Misc_SpsOutlookAddin\Create\Software\Microsoft\Office\Outlook
Addins
ColleagueImport.ColleagueImportAddin
HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_AutoDiscover
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Office
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UmOutlookAddin.FormRegionAddin
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hotmail.*
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live.in
LIVE.IT
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msn.*
msnhotmail.com
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IPM.Note.Microsoft.Exchange.Fax.UM.CA
IPM.Note.Microsoft.Exchange.Voice
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Addins
AccessAddin.DC
ColleagueImport.ColleagueImportAddin
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OMI Account Manager
SocialConnector -
I'm using my iPhone6 with iOS 8.1.1.
iCloud Contact synchornizing active on iPhone and iMac (10.10.1)
If i created a new contact, that isn't synced to iCloud.com or to my iMac..
what's the matter?Hi chrisbjo,
Happy Holidays! The resource below will provide some steps to try to resolve the syncing issue you are having with your contacts.
Get help using iCloud Contacts - Apple Support
http://support.apple.com/en-us/TS3998
OS X Lion or later
You can use these steps with Contacts on OS X Mountain Lion or later or Address Book on OS X Lion. After each step, check to see if the issue still exists.
Make sure iCloud Contacts is on
Choose Apple () > System Preferences, click iCloud, and select Contacts.
See which version of OS X you're using
Make sure that you're using OS X Lion v10.7.5 or later. Learn how to see which version of OS X you're using.
Check your Internet connection
Try to go to www.apple.com. If you can't connect to the Internet, your iCloud contacts won't update in Contacts or Address Book. Get help with your Internet connection.
Open a secure website to see if you can access ports 80 and 443. Safari requires access to port 443 to push and fetch updates to and from the iCloud Contacts servers.
Check your account details
Choose Apple () > System Preferences, and click iCloud. Make sure that you're signed in to the same iCloud account that you're using on your other supported devices.
Refresh Contacts or Address Book
If recent changes don't appear in Contacts or Address Book, try to refresh by quitting and reopening the app.
Check your settings
Make sure that the contacts are syncing through iCloud and not through a third-party, such as Google or Yahoo. iCloud won't sync contacts that are associated with a different service.
Open Contacts (or Address Book on OS X Lion).
Click All [iCloud Account Name] in the left sidebar.
Search for the contact that wasn't syncing properly.
If the contact isn't visible, then the contact exists in a third-party account, not iCloud.
You can import the contact from a third-party account into iCloud.
If recent changes to contacts on OS X don't appear on your other devices and you're syncing contacts with multiple accounts on your device (iCloud, Gmail, Yahoo), make sure that iCloud is your default account for Contacts:
Open Contacts (or Address Book on OS X Lion).
Choose Contacts > Preferences (or Address Book > Preferences on OS X Lion).
On the General tab, make sure that your iCloud account is the default.
After setting up iCloud Contacts, you might need to quit and reopen Contacts or Address Book on your Mac. Then make sure that you set up your account correctly in Contacts or Address Book:
Open Contacts (or Address Book on OS X Lion).
Choose Contacts > Preferences (or Address Book > Preferences on OS X Lion).
Click Accounts.
Make sure that your iCloud account has the correct name in the Apple ID field.
Turn iCloud Contacts off and back on
Quit Contacts (or Address Book on OS X Lion).
Choose Apple () > System Preferences and click iCloud.
Deselect Contacts.
Click Keep Contacts.
Close System Preferences and wait about a minute.
Open System Preferences and choose iCloud.
Select Contacts.
Open Contacts (or Address Book).
Restart your computer
Restart your computer and check the issue.
iCloud.com
If you have issues with web-based iCloud contacts at icloud.com/contacts, check your browser.
Go to iCloud Help and search for information about your issue.
If you don't see updates from other devices or Contacts doesn't appear as expected, switch to another app. To switch, click iCloud in the upper-left corner of the browser window, then select the app, such as Calendar, you wish to use.
Go back to Contacts.
If you still see the issue, sign out of iCloud:
Click your name in the upper-right corner.
Choose Sign Out.
Sign back in.
I hope this information helps ....
- Judy -
ICloud: Troubleshooting iCloud Contacts = great article!
I recently found this article via another user and it solved all my iCloud problems:
iCloud: Troubleshooting iCloud Contacts
copy and paste into search on apple sitecopy and paste "iCloud: Troubleshooting iCloud Contacts" into the upper right search box. It should take you right to the article, which has other helpful links. Hope this helps!
-
Re: Printing labels from iCloud Contacts.
I'm trying to print labels from iCloud 'Contacts'. I have a MacBook Air (which I now use all the time) as well as a wonderful but ancient iMac which I use occasionally. My printer is only connected to my iMac so I want to print my multiple contact labels from there. When I log into iCloud wanting to print my Group 'Christmas Card Contacts' list, the print settings don't allow me to set up the page to choose labels (Avery, J8160 or any other).Any idea how I can achieve this please? I feel I've gone backwards because I never had any trouble doing this from my old Address Book on my Mac but, since iCloud, I haven't keep the old Address Book up to date. I had no idea it would be necessary. It shouldn't be necessary!! All advice gratefully received but I suspect I'm asking the impossible unless/until Apple remedy this defect. Thanks.
You can't. On some label layouts you can reverse the page and it will print on the remaining labels. Just limit the number to be printed to the number of labels remaining.
I don't know if there are any label printing apps that can let you insert a number of blank labels before your labels so you can start somewhere in the middle of a sheet of labels. You may have to do a google search for label printing apps for Mac and contact customer support for them to see if one can start in the middle of a sheet. It can be done with FileMaker Pro but that's a pretty costly app for just printing labels. -
Icloud contacts slow unresponsive
Hi,
Ive started using iclouds contacts as a mini CRM system. I imported my linkedin contact list to my iphone and synced it with icloud. I probably have around 2000 contacts with quite detailed information in the notes.
Since doing so, It has become very slow and unresponsive and I was wondering if anyone else has experienced similar problems.
Is it not designed for very large contact lists? If I continue to add to my contacts will the platform become even slower?
I hope to use this as a main tool in my business as the layout is brilliant, and when Im using it on my iphone I have no problem navigating through my contacts/ performing searches etc. Its only on my laptop that the service is dead slow.
Any ideas/ suggestions?
Many thanks,
Alex.How do I set up a particular group in contacts?
-
Using iCloud Contacts and Calendar as default in Outlook
Is there any anway I could use iCloud for seamlessly syncing contacts and calendar between my IPhone and my PC's Outlook and also my Outlook.com??? I have already managed to sync seamlessly between Outook and iCloud but if I search a contact or event on my search Windows they do not look on the iCloud contacts or calendar, and if I also add a new contact or event, it will be added directly onto the Outlook default calendar and address book, which means it wont be added automatically to the iCloud folders, is there anyway this can be don automatically?????
thank you!Microsoft only allows Exchange and Local calendars to be the default, you can't have what you want.
-
Limit contact searches based on the mailbox?
When composing mail, is there a way to limit the contact search to the particular mail account I'm using?
For example, I have a work account, yahoo, and gmail. All 3 have completely separate contacts and don't need to see hits across all accounts.See the following quote from Start or join a family group using Family Sharing - Apple Support
Here's what you'll need to set up and start using Family Sharing:
An Apple ID signed in to iCloud and iTunes
iOS 8 on your iPhone, iPad, or iPod touch
OS X Yosemite on your Mac -
HT204150 Creating mailing labels from outlook using icloud contacts--troubleshooting?
How do I do a mail merge from my iCloud contacts within outlook to create mailing labels for a family newsletter? It used to be so easy before I started using iCloud for my contacts. When I select the contacts I'd like to use for the mail merge, outlook brings up the standard dialog box to hvae me create the mail merge file, but when I click OK after checking all the right boxes, nothing happens. Anyone know what I'm doing wrong?
Question asked and responded many times.
When you entered this forum, you where asked to read and accept the Terms of Use.
They states:
+to help you resolve issues, ask questions, get tips and advice, and more.+
+If you have a technical question about an Apple product, be sure to check out Apple's support resources first by consulting the application Help menu on your computer and visiting our Support site to view articles and more on our product support pages.+
+How do I post a question? ‚+
+_If you searched the forums and didn't find an answer to your question or issue_, click the Post New Topic link at the top of a relevant forum page to post your own question.+
Applying these rules, you would have click on "more options" under "Search Discussion"
fill the fields with a really cumbersome keyword
and get the wanted responce.
Yvan KOENIG (from FRANCE lundi 31 mars 2008 12:27:21) -
Mail freezes when iCloud contacts are activated
I have problem with Mail. Since I activated the iCloud contacts mail doesnt function.
I tried to sign out from iCloud, set it up again but it didn't help, neither repairing disk permissions or clearing cache by ONYX.
When I tick off the contacts on iCloud under settings, mail starts working fine also by deactivating internet connection.
Any ideas what could be the solution?
Thanks,
NickLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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Unable to delete the files from CSV volumes on HyperV Cluster
Hello There, I have a HyperV failover cluster with CSV Volumes recently i moved some of the VMs to another cluster. VMs are moved but i still have the VM files on the CSV volumes which are occupying the disk space i tried to delete the VHD files / VM
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How can you edit a song in iTunes so that you can separate the part I want?
Some songs have LONG intros I'd like to edit out. For example, Elton John's Funeral for a friend/Love Lies Bleeding is only available as one track. How can I edit out the FFAF part? (at least for the version I sync to my ipod.
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I can't forward a picture after taking it.
I have to close the camera app and then go to the 'photos', then open the photo and then forward it. What gives? I must be missing something super obvious here. **I can't believe this. I have been dealing with this for months and I just retried it
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Moving fonts to a new computer
I have a new computer and want to more or remove fonts from my old computer to the new one. When I open Library/Font Book there are only a handfull of fonts. My fonts have been installed in font book and are useable in programs. When doing a search t