ICloud control panel hangs on login.

Just put a new HDD in my Wife's early 2009 Macbook & did a fresh install of Mountain Lion - everything is FANTASTIC, very zippy, lots of nice changes, etc. with one exception: when I open the iCloud control panel in System Preferences to set up her account all my options are greyed out & I have to enter her Apple ID password. The correct Apple ID is displayed (she only has one, no .mac or .me e-mail addresses, etc.) but after entering the password it simply spins the little "progress" wheel & hangs indefinately. Never freezes, I can cancel & go back to business as usual, but I have left it chugging away for up to 8hrs with nothing happening. When I attempt to log in to iCloud via the Safari inteface, its no sweat, but it only has her old data, nothing from the new install, no updates, etc. Her Apple ID seems to be working perfectly in every other situation I could think to test - she can successfully log in to iMessage, the App store, etc. I tried deleting her Keychain data as I'd seen that mentioned in another thread, but no luck. . . Suggestions greatly appreciated!!!

I had the same problem. Examining the console log showed that I needed to agree to some terms of service, but no terms of service showed up to agree to. On the iCloud panel I signed out and then signed in again. I had to agree to remove a bunch of stuff to sign out. When I signed in again the terms of service panel showed up and I was finally able to log in. Hope this helps!
Some error text from console:
com.apple.iCloudHelper:
ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE"
description = "This account needs to accept the ToS"
(even though mobileme is gone, I guess the errors haven't been updated)

Similar Messages

Icloud control panel hangs

We are behind a corporate firewall and an authenticated proxy server and I suspect that is the cause of this issue, but the iCloud Control Panel will not startup. You click on the panel and nothing changes. Perhaps the control panel should use only very standard ports and protocols and prompt for proxy security when necessary.
Environment Windows 7 (64 bit), Lenovo Thinkpad

I had the same problem. Examining the console log showed that I needed to agree to some terms of service, but no terms of service showed up to agree to. On the iCloud panel I signed out and then signed in again. I had to agree to remove a bunch of stuff to sign out. When I signed in again the terms of service panel showed up and I was finally able to log in. Hope this helps!
Some error text from console:
com.apple.iCloudHelper:
ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE"
description = "This account needs to accept the ToS"
(even though mobileme is gone, I guess the errors haven't been updated)

ICloud control panel 3.1 hangs on PC

I have a problem with the installation of iCloud control panel 3.1 on to a PC running Windows 7 - essentially, I think I may have input the wrong login info for the email (my Apple ID is different from my @me.com email account) when first set up and now it just hangs whenever I try to open it up - so all of the options are greyed out and I cannot do anything.
Here's the real problem - I have tried uninstalling / re-installing several times and each time the same problem: when it starts up after a fresh install it appears that I'm already logged in (it does not give me an option to login etc) - and it then hangs so I have no way of logging out etc. So it appears to be getting cached login info or something from somewhere and using that - so I can't uninstall / re-install, and I can't repair (same issues).
Any ideas?

I have the same problem - and the added symptom that my calendar, tasks, etc. are all syncing from Outlook but my PhotoStream is not working.
I also have tried to uninstall and re-install several times.
If I reinstall or repair iCloud then the system does a forced reboot. After the rebook the iCloud control panel opens. BUT if I close it, it will NOT reopen again until I repair it again. And no changes (such as clicking the Sync Photos button) seems to be implemented.
I found some old threads (2011) on a similar problem but they related to push needing to be shut down - I think this problem started with the latest iTunes update.
Several people have suggested a windows rollback to before the iTunes update. I haven't tried that yet as it seems to get mixed results.

I cant login to ituines and my icloud control panel won't open on Windows 7 in Ireland and I'ma system builder so NO its not a problem with my machine!

I cant login to ituines and my icloud control panel won't open on Windows 7
In Ireland
and NO its not a system problem - something is wrong with the icloud servers and I'd like some feedback

I would try completly removing all the itunes associated programs and reinstalling under a new user
http://support.apple.com/kb/ht1923
(note that the order they are uninstalled in in step1 is important as is verifying they are completely removed step2)

Can not login to iCloud Control Panel

Downloaded and installed iCloud control panel. When I try to login, it says my Apple ID is valid but is not an iCloud Account. I can login to the iCloud website ok. What is the problem wit hthe control panel?
Thanks,

I am on 10.7.2, my iPhone iCloud account works fine, I can sign in at the iCloud website no problems, but have the same error message. I also get this when trying to create an account:
I've waited many moments, still no joy.
Has anyone got a response from an actual apple support person? Or is that a waste of time?

HT4759 I have a Windows 7 machine and cannot get Icloud control panel to work. Why can't I login and subscribe to someones photos

I have a Windows 7 PC and have installed Icloud control panel the latest. I cannot sucessfully login and subscribe to me daughters photos, or my nieces photos. I really could use some help, as I am not an Apple user and I am lost here...................Thankx....

Do you have an iCloud account? If so, did you sign into your account on the iCloud control panel and check Photos, then click Options to confirm that Photo Sharing is turned on?

Cannot login from Windows iCloud control panel, but that not all...

I set up my Apple Id and downloaded the Windows iCloud control panel, but when I try to sign in from my PCI get this message: "You can't sign in because of a server error." But when I check the status of icloud everything is operational. But if I go to the icloud page directly, I can sign in normally. The reason this is an issue is that I cannot setup icloud on my computer properly and with all of the options I want without signing in from the icloud control panel. This really bites, and any help would be appreciated immensly.
Thanks, Scott

I am having the same problem. I really need a solution. My Admin is flying blind without being able to see my calendars.

ICloud Control Panel will not connect on Win7 machine

I've installed iCloud Control Panel 2.1.1 but when it brings me to the login screen it just hangs there... Worked fine on my laptop at home but my work PC is having this problem.

I'm having the exact same problem, and the exact same error messages. I have windows 8.1 64-bit. I've tried looking for solutions everywhere. I'm very frustrated.

I can not install the Icloud control panel on a new windows 7 pc wtih outlook 2010. I get "you can't sign in because of a server error" .

I can not install the icloud control panel on a neww windows 7 pc with outlook 2010. When i try I get "you can't inssign in because of a server error"
I have :
turned of the windows fire wall and antivirus protection
stop and started the bonjour service
done the "netsh winsock reset"
updated all the drivers
I can login to icloud.com with no problem and view my calendar.
Apple chat also provide me with a test id and password to try to install the icloud panel, I got the same error message???
Anyone have a fix?
Thanks,

To solve this problem you can:
Windows 7
1) Click on Start
2) Type cmd and press enter
you will see a new window
3) type "netsh winsock reset"
4) restart the machine
should work.
If still does not work you must disable the firewall and antivirus
Para solucionar este problema debes hacer lo siguiente:
en Windows 7
1) click en Inicio
2) escribe CMD y pulsa enter
te va a aparecer una nueva ventana
3) escribe "netsh winsock reset"
4) reinicia la maquina
deberia de funcionar.
Si aun no funciona debes de deshabilitar el firewall y el antivirus

ICloud Control Panel

Hi,
So I have used the MobileMe and iCloud control panels on a number of windows machines in my life and have previously been very happy with the service syncing all my bookmarks. However 3 months ago I change jobs and so have a new PC. Its a 64-bit HP Z400 Workstation running Windows 7 Professional. I am told it never had a copy of iCloud control panel on it before I started.
I successfully downloaded and ran the installer (I have admin privileges, but must always confirm actions via the Windows User Access Control pop-ups), which completes and asked to restart the computer. Once restarted the iCloud login dialog box/window appears. My iCloud account was created way back when it was MobileMe, so I have "@mac.com", "@me.com" and "@icloud.com" versions of my long in email address but they all work online and one my iPad/iPhone/Macbook Pro so I don't believe it matters, but for the record I have tried all of them.
If I enter the email address or password incorrectly I get an error so there is some kind of connection and identity check going on as otherwise it wouldn't be able to tell either of them were wrong. When the email address and password are entered correctly, and the "Sign In" button is pressed, the spinning loading progress fan/wheel appears by the button, but after that nothing happens. I have left it this like this for hours but still nothing.
I have done some investigation but have no idea what it means. I have tried running the iCloud Setup Installer as the Administrator but there is no difference. An interesting observation is that you can expand the standard installer package using Winrar and there are 2 msi files inside iCloud and iCloud64, however if you then run iCloud64 it installs as normal but when you look in task manager, the version of the iCloud.exe process that is running when you try to log in is 32-bit.
I have added all the executable components of iCloud listed in this post (iCloud: Making sure that iCloud works with security software in Windows) as "allow connection" rules to my Windows Firewall settings, but this didn't make any difference either. However I'm convinced it will be a permissions issue. Something, either a background executable or service, isn't installed properly or doesn't have the right access rights to do what it needs to do to allow the control panel to connect properly. I wouldn't be surprised if this is a consequence of Apple dropping Safari for Windows this year, as its just too much of a coincidence.
Reading all the other listings on this support community it sounds as if Apple don't really care about this issue which seems to be effecting a lot of PC users and just hide behind the "its obviously a problem with our PC" as to why their software doesn't work properly, while our IT support (and Microsoft, and HP) belittle the need to sync bookmarks and say "its obviously a problem with the installer". I'd be interested to know if it was a Mac running Windows 7, whether they would be more or less helpful.
So, anyone got any ideas? i have seen lots of posts from people with miracle cures linked to random programs that they uninstalled, but they don't help me as this is a work machine and apart from Adobe CS5, Mircosoft Office, and Google Chrome there isn't anything else on it to cause conflicts.

Windows XP is not supported with iCloud.
From Creating an iCloud account: Frequently Asked Questions
You’ll need at least iOS 5 or later, OS X Lion v10.7.5 or later, or Microsoft Windows 7 or Vista (SP2) or later to use iCloud. (emphasis mine)
Also see iCloud: System requirements
It is downloaded from iCloud Control Panel 2.1.1 for Windows
ivan

HT4436 iCloud control panel for my PC with Windows 7

I just downloaded iCloud control panel for my PC with Windows 7, created an Apple ID, but when trying to open iCloud control panel it says the info I typed in is a legitimate Apple ID but not an iCloud login. ***?

Have you ensured that PhotoStream is on in the iCloud Settings in your iPhone?
Make sure you're connected to WiFi with a good connection.
Make sure you have at least 20% battery life on your phone. PhotoStream will not work unless you have at least 20% battery.
Try turning your phone off and then turning it back on again.

Icloud control panel freezes

After update iCloud 1.0.1 control panel iTunes en Outlook 2010 freezes.
What can I do?

Until Apple decides to accept responsibility and fix this issue you will need to get rid of iCloud. It's too bad because before Apple decided to throw out the patch/malware, it actually worked kind of neat. So, this is what I've done to regain control over Outlook and iTunes; re-boot the pc, launch iCloud control panel and sign out, saving data to your computer when asked. Under add/remove programs, un-install iCloud, re-boot again. Go to windows control panel under folder option, second tab (view) select "show hidden files, folders & drives" and select ok. Now double click on your "C" drive and do a "Control F" (for find). In the search box type APSDaemon.exe and hit search. Right click on this file and hit Delete sending it to your recycle bin. You may want to cut this file out of your recycle bin and place it in a temp folder until you are sure everything is working properly. You should now be able to use Outlook and iTunes without them hanging. In Outlook, under contacts you will need to move your contacts from iCloud contacts back to your default contacts folder. Under iCloud contacts do a "Control A" and drag your contacts back to their default location.
Hope this helps, in the future I will be vary leery of installing anymore Apple patches.
I am a PC and Apple trashed me!

ICloud Control Panel will not open - Windows 7

I bought an iPhone 4s today and just installed the iCloud on my Windows 7 machine. When I first installed iCloud the iCloud Control Panel opened fine, but since then I cannot open it. I can click on the control panel icon but nothing happens. Same for

I have this exact problem, when I try to sign in to icloud control panel it just hangs. I read on one of the other forums that it is something to do with the user profile on the PC and using another user id sometimes works. Interesting thing is if I use the 'Guest' sign in facility on my PC it allows me to sign on to icloud control panel. Still trying to establish what is different in the 2 user profiles?

I have just dowloaded the icloud control panel on my PC and i am am able to see everything that has been pushed to icloud from my ipad. However i cannot see my email. i can send from the computer using icloud, but i do not see any mail that is being rec.

i have just dowloaded the icloud control panel on my PC and i am am able to see everything that has been pushed to icloud from my ipad. However i cannot see my email. i can send from the computer using icloud, but i do not see any mail that is being received by my ipad, which is set up with my mail server. What haven't i checked lol?

turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them

I have photo sharing turned on, on both my Iphone 5 an my PC Icloud control panel but yet my pictures will not show up on my PC, how do I fix this?

I have photo sharing turned on, on both my Iphone and my PC icloud control panel, however my pictures will not show up on my PC how can i fix this?
I had a previous problem with this with my old iphone 4 and did not realize there was an issue until it was stolen. I would like to get this straightened out just in case anything ever happens with this phone.
Thank you in advance for any help.

Hey LBert7,
I would try the recommended steps in the following article:
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Welcome to Apple Support Communities!
Take care,
Delgadoh

ICloud control panel hangs on login.

Similar Messages

Maybe you are looking for