ICloud crashes my explorer.exe

Hey,
So basically, everytime i set up my iCloud Control Panel for only the Photo Stream thingy, whatever folder i try to open computer, control panel, documents, my explorer.exe always crashes until i unistall it. Im running Windows 7 32-bit and my iPhone 4 running iOS 6 is syncing the photos.
Would any know what the problem is?

I had this same problem (iCloud for PC - Windows 7). For me, Photostream stopped syncing properly over a year ago, and after a recent iCloud (PC) update, I couldn't even log into iCloud anymore. It would crash every time during the log in process. I tried everything I could think of (installing, reinstalling, etc.). I had pretty much given up and stopped using iCloud since last Fall. I'm happy to report now that I have fixed it. I know this is an old thread, but I'm leaving this here in case someone else comes across it (which I'm sure they will).
Other people who have had this problem mentioned something about having to reinstall Outlook to fix it. Maybe that would work for some people, but since I don't have Outlook, that wasn't going to work for me. Here's what did work: I disabled the Apple Push program from starting up with my computer.
In case you don't know how to access that, go to your Start menu, and type "msconfig" in the Search box. Once you hit Enter, the System Configuration tool should open up. Click on the Startup tab, and you should be able to see all the programs that startup with your computer. Uncheck Apple Push (along with any other program you want to disable), and hit OK. You will need to restart your computer for the changes to take effect.
What does Apple Push do, and is it safe to disable? Supposedly, it helps your iDevices communicate with iCloud, etc. I can tell you right now that my iPhone communicates with my computer fine (better actually, since it's finally letting me log into iCloud and see my Photostream properly now) with it off. After some internet sleuthing, I've actually found that many people recommend you turn it off to help your computer run faster.
This wasn't something that I was actively looking to do when I found out that it worked. I had pretty much given up on having access to iCloud on my computer. I had another program that I wanted to disable from starting up automatically, so I went into System Config, and it was there that I noticed that Apple Push was even a thing. Anyway, I unchecked it (since I wasn't going to use iCloud anymore anyway), and then restarted my computer. Since iCloud was back on my mind, I decided to try logging in again. I didn't have any expectations when I did, but lo and behold! It actually worked! To top that off, Photostream was syncing again!
Anyway, hope this works for you! Good luck!

Similar Messages

Windows 8 64 bit crash when i try to go to any "explore.exe", to acess hard drives C: or D: or icons in my desktop that go to C: or D:

It crashes on explore.exe so any windows explore aplication it crashes, even in facebook when i want to upload a picture from hard drive. the rest everything is fine, internet works fine, skype, office! the main problem is when i click on my cumputer icon,
it crashes, or when i upload a USB drive to open and crash,or any type of trying the acess to my C: or D:! what can i do?

1. As you get the message when accessing Folders that contain pictures/videos, it can sometimes be cured by going to Folder Options > View Tab and put a tick in ‘Always show icons, never thumbnails‘.
2. It is sometimes caused by a third-party extension. ShellExView can be useful to see which shell extensions have been introduced into Explorer. Read about it then scroll down near to the bottom to download the x86 (32-bit) or x64 (64-bit) version here
http://www.nirsoft.net/utils/shexview.html
When you run it, click or tap on the column labelled Company to alphabetically sequence the entries. You have to assume that the Microsoft entries are bona fide, so concentrate on the third-party entries. Is there anything listed that is either unnecessary
or unknown? If so, highlight it and click or tap the red spot (top left) to disable it. There shouldn’t be too many of them but you may find it easier to disable them all, then re-enable them (green spot) one at a time and try File Explorer until the culprit
is found.
3. If the issue persists, read about and then download, unzip and run Process Monitor version 3.1 (it doesn’t need installing), from here
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
Because of the huge number of activities, it can be made easier to understand by de-selecting some of the activities. The activities can be toggled on/off by clicking them on the right-hand side of the Toolbar, they are Registry, File, Networking, Processes/Threads
and Profiling. Also, click or tap Autoscroll on the Toolbar to see the current real-time events.
Ninety-nine per cent of politicians give the rest a bad name.

Windows Server 2012 R2 RDS + User profile Disks + App-V = Explorer.exe crashing all of the time

I have built a new RDS farm on Windows Server 2012 R2 with two Session Hosts and a combined Connect Broker/Web Access server. I had the farm up and running with User Profile Disks and all seemed OK. However, as soon as I installed the App-V 5.0 SP2 RDS
client on the session hosts, the explorer.exe process started crashing for any user logging in via the Web Access site. The process crashes and restarts every five to ten seconds. It's the same for administrators. If they log in via Web Access explorer.exe
crashes, but if they RDP directly to one of the session hosts explorer.exe is fine. If I reboot the session hosts, then the first user to log in via Web Access has a stable desktop session (and appears to have a new profile as well). However, if that user
logs out and back in again, explorer.exe starts crashing again. The only applications I have packaged at the moment are Office 2013 and Firefox.
I tried disabling User Profile Disks, but this caused a whole bunch of other problems and I eventually lost the ability to log in at all via Web Access (errors about the user profile service). As this is a small pre-production environment I completed scrapped
all of the servers and rebuilt from scratch. Again, everything appeared fine until I installed the App-V client, then explorer.exe started crashing repeatedly for all users.
Has anyone come across this issue before? I have tried installing the App-V 5.0 SP2 Hotfix Package 2, but this didn't help. I have read in a few forums that App-V doesn't work very well with User Profile Desks, but I have not heard of this particular issue.
Similarly, SP2 seems to have a lot of problems, so I am going to try removing App-V RDp Client SP2 and installing SP1. I ahev also deleted User Profile Disks for the test users to recreate their profiles, but this didn't help either.
Any other suggestions welcome!

I forgot to include the application event log entry for explorer.exe crashing:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc06d007e
Fault offset: 0x0000000000005bf8
Faulting process id: 0xae8
Faulting application start time: 0x01cfab3a273787fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 69210d77-172d-11e4-80c6-0050560102d1
Faulting package full name:

Windows 8 explorer.exe keeps crashing and I can't use Windows update as a result!

I've got Windows 8 64-bit, and it's been running fine for about 2 months now. Just today, it's started to crash the desktop every 6 seconds. The screen goes purple (which I'm pretty sure is just my chosen background colour), the outline of the taskbar remains,
but all the icons disappear, and then everything returns, only to crash again in another 6 seconds. I've watched the task manager, and under "background processes", an icon called "Windows Problem Reporting" appears for about a second,
and then goes away.
I've looked up some other people's questions about this, and most people seem to recommend checking for updates, or installing new graphics drivers, but this is not an option for me. Whenever the desktop crashes, it shuts down control panel as well. This
means I can't start my computer in safe mode, I can't check for updates, I can't uninstall/update drivers, I basically can't make any changes to my computer! Even as I'm writing this message, the cursor keeps disappearing from the test box whenever the desktop
crashes, and I have to click on the screen every 6 seconds. ARGH!

I crash is caused by the Intel driver:
Call Site
ntdll!NtWaitForSingleObject
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
verifier!AVrfpVectoredExceptionHandler
ntdll!RtlpCallVectoredHandlers
ntdll!RtlDispatchException
ntdll!KiUserExceptionDispatch
verifier!VerifierStopMessage
verifier!AVrfpDphReportCorruptedBlock
verifier!AVrfpDphCheckNormalHeapBlock
verifier!VerifierCheckPageHeapAllocation
verifier!AVrfpHeapFree
hccutils!DllUnregisterServer
hccutils!GetCUICustomizationKey
hccutils!GetCUICustomizationKey
hccutils!GetCUICustomizationKey
hccutils!CreateThisKey
hccutils!FindResources
hccutils!LoadSTRING
hccutils!SaveString
hccutils!LoadICON
hccutils!LoadIMAGE
igfxcpl!CPlApplet
shell32!CPL_CallEntry
shell32!_InitializeControl
shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''
shell32!CPL_LoadCPLModule
shell32!_LoadCPLModuleAndAdd
shell32!CPLD_InitModule
shell32!CControlPanelEnum::_NextNonCachedCpl
shell32!CControlPanelEnum::Next
shell32!CRegFolderEnum::Next
shell32!CControlPanelAppletList::_AddAppletsToCategories
shell32!CControlPanelAppletList::LoadSlowApplets
shell32!CControlPanelDataWorkItem::_LoadSlowData
shell32!CControlPanelDataWorkItem::DoWork
shell32!CFrameTask::InternalResumeRT
shell32!CRunnableTask::Run
shell32!CShellTask::TT_Run
shell32!CShellTaskThread::ThreadProc
shell32!CShellTaskThread::s_ThreadProc
SHCore!ExecuteWorkItemThreadProc
ntdll!RtlpTpWorkCallback
ntdll!TppWorkerThread
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
0:031> lmvm igfxcpl
start end module name
00000001`80000000 00000001`80025000 igfxcpl (export symbols) igfxcpl.cpl
Loaded symbol image file: igfxcpl.cpl
Image path: C:\Windows\System32\igfxcpl.cpl
Image name: igfxcpl.cpl
Timestamp: Mon Sep 03 04:50:21 2012 (50441AED)
CheckSum: 00022721
ImageSize: 00025000
File version: 8.15.10.2849
Product version: 8.15.10.2849
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Intel Corporation
ProductName: Intel(R) Common User Interface
InternalName: IGFXCPL
OriginalFilename: IGFXCPL.DLL
ProductVersion: 8.15.10.2849
FileVersion: 8.15.10.2849
PrivateBuild: 8.15.10.2849
SpecialBuild: 8.15.10.2849
FileDescription: igfxcpl Module
LegalCopyright: Copyright 1999-2006, Intel Corporation
LegalTrademarks: Copyright 1999-2006, Intel Corporation
Comments: Copyright 1999-2006, Intel Corporation
0:031> lmvm hccutils
start end module name
00000000`09ee0000 00000000`09eff000 hccutils (export symbols) hccutils.dll
Loaded symbol image file: hccutils.dll
Image path: C:\Windows\System32\hccutils.dll
Image name: hccutils.dll
Timestamp: Mon Sep 03 04:49:28 2012 (50441AB8)
CheckSum: 00023677
ImageSize: 0001F000
File version: 8.15.10.2849
Product version: 8.15.10.2849
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Intel Corporation
ProductName: Intel(R) Common User Interface
InternalName: HCCUTILS
OriginalFilename: HCCUTILS.DLL
ProductVersion: 8.15.10.2849
FileVersion: 8.15.10.2849
PrivateBuild: 8.15.10.2849
SpecialBuild: 8.15.10.2849
FileDescription: hccutils Module
LegalCopyright: Copyright 1999-2006, Intel Corporation
LegalTrademarks: Copyright 1999-2006, Intel Corporation
Comments: Copyright 1999-2006, Intel Corporation
So update the driver or use ShellExView to disable the Intel shell extension.
The second crash looks like a corrupted shel32.dll on the HDD:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !shell32
7fcac39c000-7fcac39c059 90 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43944
[ 4d d8 e8 09 77 b1 ff 48:16 00 00 00 02 00 00 00 ]
7fcac39c05b-7fcac39c07a 32 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4399f (+0x5b)
[ 8b d8 7c 1d 48 8b 4d e0:00 00 00 00 00 00 00 00 ]
7fcac39c07c-7fcac39c0af 52 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+439c0 (+0x21)
[ 48 8d 4d e0 e8 8b 76 b1:00 00 00 00 00 00 00 00 ]
7fcac39c0b1-7fcac39c0bb 11 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+439f5 (+0x35)
[ a9 ff 48 8b 06 4c 8d 05:00 00 00 00 00 00 00 00 ]
7fcac39c0bd-7fcac39c0c4 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a01 (+0x0c)
[ 8b d3 48 8b ce ff 90 98:00 00 00 00 00 00 00 00 ]
7fcac39c0c8-7fcac39c0ca 3 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a0c (+0x0b)
[ 90 e9 16:00 00 00 ]
7fcac39c0cc-7fcac39c0e6 27 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a10 (+0x04)
[ a9 ff cc 48 8b 07 48 8b:00 00 00 00 98 e0 53 ae ]
7fcac39c0e8-7fcac39c0ef 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a2b (+0x1c)
[ 8b d3 48 8b cf ff 90 98:00 00 00 00 00 00 00 00 ]
7fcac39c0f3-7fcac39c0fa 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a36 (+0x0b)
[ 90 e9 be 05 a9 ff bb 18:04 00 00 00 00 00 00 00 ]
7fcac39c0fd-7fcac39c118 28 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a40 (+0x0a)
[ 80 e9 b4 05 a9 ff cc 48:00 00 00 d0 e0 53 ae fc ]
7fcac39c11c-7fcac39c13c 33 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a5e (+0x1f)
[ ff 10 90 e9 7c 78 a8 ff:00 00 00 00 00 00 00 04 ]
7fcac39c13f-7fcac39c175 55 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a80 (+0x23)
[ 80 e9 7d e4 a8 ff cc 48:00 00 f4 53 ae fc 07 00 ]
7fcac39c179-7fcac39c189 17 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ab8 (+0x3a)
[ 85 c0 75 14 8d 50 01 44:00 00 00 00 00 00 00 ff ]
7fcac39c18b-7fcac39c1b5 43 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43aca (+0x12)
[ 90 e9 0b cf b5 ff 8b d3:ff 00 00 00 00 00 00 00 ]
7fcac39c1b7-7fcac39c1c9 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43af5 (+0x2c)
[ 07 80 e9 61 e9 a8 ff 4c:00 00 00 00 00 00 00 00 ]
7fcac39c1cb-7fcac39c1e9 31 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b09 (+0x14)
[ 10 48 85 db 0f 84 4a e9:ff 00 00 00 00 00 00 00 ]
7fcac39c1eb-7fcac39c1f4 10 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b27 (+0x20)
[ 07 80 e9 db b3 a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c1f6-7fcac39c208 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b31 (+0x0b)
[ 07 80 e9 28 f4 a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c20a-7fcac39c237 46 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b42 (+0x14)
[ 50 08 33 c0 e9 81 b4 a8:ff ff 00 00 00 00 00 00 ]
7fcac39c239-7fcac39c240 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b65 (+0x2f)
[ 48 8d 4d e8 41 b9 ff 1c:00 00 00 00 00 00 00 00 ]
7fcac39c243-7fcac39c248 6 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b6f (+0x0a)
[ 41 83 c8 ff ba 01:00 00 00 00 00 00 ]
7fcac39c24c-7fcac39c25e 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b78 (+0x09)
[ e8 4f 70 b0 ff 83 f8 ff:00 00 00 00 10 00 00 00 ]
7fcac39c260-7fcac39c361 258 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b8c (+0x14)
[ 80 e9 2d b2 a8 ff 48 8d:00 00 00 00 00 00 00 00 ]
7fcac39c363-7fcac39c36c 10 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43c8d (+0x103)
[ 07 80 e9 b5 bb a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c36e-7fcac39c39b 46 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43c97 (+0x0b)
[ 07 80 e9 c1 da a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c39d-7fcac39c3eb 79 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43cc5 (+0x2f)
[ 3a 90 ff 84 c0 0f 84 cd:00 00 00 00 00 00 00 00 ]
7fcac39c3ed-7fcac39c3f8 12 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43d14 (+0x50)
[ 90 e9 fb e3 b8 ff cc ff:00 00 00 00 00 00 00 00 ]
7fcac39c3fa-7fcac39c405 12 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43d20 (+0x0d)
[ 85 c0 0f 8e 42 8a a8 ff:00 00 00 00 00 00 00 00 ]
7fcac39c408-7fcac39c489 130 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43d2e (+0x0e)
[ 07 80 e9 35 8a a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c48b-7fcac39c4a5 27 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43daf (+0x83)
[ 48 85 db 74 09 48 8b 13:ff 00 00 00 00 00 00 00 ]
7fcac39c4a8-7fcac39c4b5 14 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43dc8 (+0x1d)
[ 00 ff 50 40 85 c0 0f 88:3f 00 00 00 2d 22 04 0b ]
7fcac39c4b9-7fcac39c4bd 5 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43dd9 (+0x11)
[ eb 12 ba 01 00:00 00 00 09 04 ]
7fcac39c4c0-7fcac39c4e7 40 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43de0 (+0x07)
[ ff 50 40 85 c0 0f 88 cb:10 00 00 00 01 00 00 00 ]
7fcac39c4ea-7fcac39c4ff 22 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e06 (+0x2a)
[ c0 41 8d 51 01 ff 15 43:00 00 00 00 00 00 00 00 ]
7fcac39c501-7fcac39c508 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e1d (+0x17)
[ 48 8d 4d e8 41 b9 ff 1c:00 00 00 00 00 00 00 3f ]
7fcac39c50b-7fcac39c510 6 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e27 (+0x0a)
[ 41 83 c8 ff ba 01:00 e4 04 00 00 3f ]
7fcac39c514-7fcac39c526 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e30 (+0x09)
[ e8 87 6d b0 ff 83 f8 ff:00 00 00 00 00 00 00 00 ]
7fcac39c528-7fcac39c5a8 129 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e44 (+0x14)
[ 80 e9 c1 b8 a8 ff 48 8d:f0 d3 bc ab fc 07 00 00 ]
7fcac39c5aa-7fcac39c5ab 2 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ec6 (+0x82)
[ cc 83:fe ff ]
7fcac39c5ad-7fcac39c5b9 13 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ec8 (+0x03)
[ 01 0f 85 40 7d a8 ff 48:07 00 00 b0 ad 0d 7b 95 ]
7fcac39c5bb-7fcac39c5d6 28 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ed6 (+0x0e)
[ 48 8b 11 ff 52 10 90 e9:00 00 00 00 00 02 00 00 ]
7fcac39c5d8-7fcac39c695 190 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ef2 (+0x1d)
[ 48 8b 11 ff 52 08 90 e9:00 00 00 00 00 00 00 00 ]
7fcac39c699-7fcac39c6eb 83 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43faa (+0xc1)
[ 48 8b ce 41 ff 53 40 8b:00 00 00 00 00 00 00 00 ]
7fcac39c6ef-7fcac39c6f5 7 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ffd (+0x56)
[ ff 50 60 c7 07 02 00:00 4a 06 b7 af f7 07 ]
7fcac39c6f8-7fcac39c705 14 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+44006 (+0x09)
[ eb 18 48 8b 01 4c 8d 05:00 00 00 00 00 00 00 00 ]
7fcac39c708-7fcac39c70c 5 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+44016 (+0x10)
[ 00 ff 50 60 c7:22 02 b6 af f7 ]
7fcac39c70e - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4401c (+0x06)
[ 03:00 ]
7fcac39c710-7fcac39c71e 15 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4401e (+0x02)
[ 00 00 44 8b c8 e9 a9 a1:40 9d 26 69 e8 00 00 00 ]
7fcac39c720-7fcac39c75c 61 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4402c (+0x10)
[ 00 00 e9 17 74 a8 ff c7:10 74 0d 7b 95 00 00 00 ]
7fcac39c75e-7fcac39c7c1 100 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+44068 (+0x3e)
[ 80 e9 a5 d8 ae ff cc b8:00 00 60 87 53 ae fc 07 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output.
8192 errors : !shell32 (7fcac39c000-7fcac3aeebb)
APP: explorer.exe
FAULTING_THREAD: 0000000000000f0c
ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]
LAST_CONTROL_TRANSFER: from 000007fcabcc02f5 to 000007fcac39cd00
BUGCHECK_STR: APPLICATION_FAULT_MEMORY_CORRUPTION_INVALID_POINTER_WRITE_LARGE_EXPLOITABLE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE_EXPLOITABLE
DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE_EXPLOITABLE
STACK_TEXT:
00000000`00000000 00000000`00000000 memory_corruption!shell32+0x0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: memory_corruption!shell32
Repair the DLL with DISM:
http://social.technet.microsoft.com/Forums/en-US/w8itprogeneral/thread/5c651c1b-f800-47c4-801d-98996eaf99a4/#c280a27b-7bc9-43ac-9c1a-2ad97230a9ea
"A programmer is just a tool which converts caffeine into code"

File Explorer (explorer.exe) Crashes in Windows 8.1 at shutdown

Hi,
Iv been running a custom built PC with Windows 8.1 (Win7 upgrade to Win8 then 8.1) Now since a couple of weeks after Win8.1, which was running perfectly fine up until last month when I Started to get these Explorer.exe crashes, Im quite knowledge able
with PC so iv done various things such as System Restore (as far back a could) and also followed all the guides on using the Registry editor to disable the Shell Extensions, in addition iv also used Registry Recycler but all to no avail. I then saw this support.microsoft.com/kb/2929203
and decided to use the charms bar to shut down but it still made no difference at all.
I don't really want to preform a refresh because i have so many Desktop Programs installed and i have only had this issue since around Mid way through last month, each time on shut down the instructions (referenced memory) are different but all structured
like: "The instruction at 0x referenced memory at 0x. The memory could not be read. Please if you could help me find a solution to solve this problem with
out preforming a refresh, I know this could be a a program but event viewer tells me nothing so I would greatly appreciate any help.
My System Specs are as follows:
MB: Asus Sabertooth FX R2
CPU: FX6300
GPU: GTX660
RAM: 8GB DDR3 1600
OS: Windows 8.1 Pro 64bit With Latest Updates
If you require any other info just ask :-)

Another Update after changing some options in Event Viewer I get this two logs from each crash at shutdown:
The process C:\WINDOWS\Explorer.EXE (DESKTOP) has initiated the power off of computer DESKTOP on behalf of user Desktop\Calum for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
Followed by:
Application pop-up: explorer.exe - Application Error : The instruction at 0xffffffff referenced memory at 0xffffffff. The memory could not be written.
Click on OK to terminate the program
EDIT: I also got the time of the first reported error: 02/02/2014 04:50:26

App crash: explorer.exe faulting module: fundisc

Hello.
I've been having issues with 4 computers now. All of them Windows 7 Professional 32 bits.
The error they're having is the same on each PC: explorer.exe fails and restarts after clicking Ok to the dialog.
Level: Error
Source: Application Error
Event ID: 1000
Faulting application: explorer.exe, version: 6.1.7601.175xx, time stamp: <changes>
faulting module: unknown, version: 0.0.0.0, time stamp: 0x00000000
exception code : 0xc0000005
fault offset: <changes>
process id: <changes>
application start time: <changes>
The oldest issue is november 6th (there's not a single instance of the error before that date); since then the issue is happening at least once a day but more like 5-10 times a day.
I ran Windbg and for almost all errors it point to fundisc.dll as the culprit.
This is one of the dumps:
Loading Dump File [C:\Users\<user>\Desktop\<other_user>\explorer.exe.680.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
Symbol search path is: srv*;D:\WinDbg\Symbols\Win7AMD64;D:\WinDbg\Symbols\Win7x86;D:\WinDbg\Symbols\XPSP3
Executable search path is: D:\WinDbg\Image\XPSP3
Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Machine Name:
Debug session time: Tue Nov 20 09:43:21.000 2012 (UTC - 6:00)
System Uptime: not available
Process Uptime: 0 days 0:06:02.000
Loading unloaded module list
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2a8.884): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=0472f040 ecx=00000400 edx=00000000 esi=00000002 edi=00000000
eip=77c57094 esp=0472eff0 ebp=0472f08c iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
ntdll!KiFastSystemCallRet:
77c57094 c3 ret
0:012> !analyze -v
* Exception Analysis *
Unable to load image C:\Windows\System32\ieframe.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ieframe.dll
FAULTING_IP:
+0
0472f64c fc cld
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0472f64c
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000008
Parameter[1]: 0472f64c
Attempt to execute non-executable address 0472f64c
DEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - La instrucci n en 0x%08lx hace referencia a la memoria en 0x%08lx. La memoria no se pudo %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - La instrucci n en 0x%08lx hace referencia a la memoria en 0x%08lx. La memoria no se pudo %s.
EXCEPTION_PARAMETER1: 00000008
EXCEPTION_PARAMETER2: 0472f64c
WRITE_ADDRESS: 0472f64c
FOLLOWUP_IP:
fundisc!CNotificationQueue::ThreadProc+31b
728963ee bfc0808a72 mov edi,offset fundisc!WPP_GLOBAL_Control (728a80c0)
FAILED_INSTRUCTION_ADDRESS:
+31b
0472f64c fc cld
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
LAST_CONTROL_TRANSFER: from 76aa5d3f to 0472f64c
FAULTING_THREAD: 00000884
PRIMARY_PROBLEM_CLASS: SOFTWARE_NX_FAULT
BUGCHECK_STR: APPLICATION_FAULT_SOFTWARE_NX_FAULT
IP_ON_STACK:
+31b
0472f64c fc cld
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0472f64c 76aa5d3f 00000008 03207428 fffffffe 0x472f64c
0472f7fc 76ad8f82 2246d5ac 03207428 00000000 ole32!COIDTable::ThreadCleanup+0xcb
0472f840 76ad8ec3 00000000 0472f890 76bd7724 ole32!FinishShutdown+0x9d
0472f860 76acbac3 00000000 728945f0 03207428 ole32!ApartmentUninitialize+0x96
0472f878 76ad88e8 0472f890 00000000 728a810c ole32!wCoUninitialize+0x153
0472f894 728963ee 00000000 00000000 0015c9d0 ole32!CoUninitialize+0x72
0472f8b0 77aded6c 0015c9d0 0472f8fc 77c7377b fundisc!CNotificationQueue::ThreadProc+0x31b
0472f8bc 77c7377b 0015c9d0 73c46ab8 00000000 kernel32!BaseThreadInitThunk+0xe
0472f8fc 77c7374e 72895224 0015c9d0 00000000 ntdll!__RtlUserThreadStart+0x70
0472f914 00000000 72895224 0015c9d0 00000000 ntdll!_RtlUserThreadStart+0x1b
STACK_COMMAND: .ecxr ; kb ; ~12s; .ecxr ; kb
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: fundisc!CNotificationQueue::ThreadProc+31b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: fundisc
IMAGE_NAME: fundisc.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bd9ff
FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_c0000005_fundisc.dll!CNotificationQueue::ThreadProc
BUCKET_ID: APPLICATION_FAULT_SOFTWARE_NX_FAULT_BAD_IP_fundisc!CNotificationQueue::ThreadProc+31b
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d6727a7/unknown/0_0_0_0/bbbbbbb4/c0000005/0472f64c.htm?Retriage=1
Followup: MachineOwner
There's another similar error but points to "NetworkItemFactory" module instead of "fundisc", but i'm not sure they're related yet.
I already:
Ran viruschecks and spywarescans and the computers are clean.
clean booted and the issue persists.
sfc'd and no files were corrupt.
They all are HP Compaq 8000 series; besides that, the only other thing i can think of that could be common between those particular machines is that not all of them may had been wiped out when bought and the problems came from the bloatware and some update.
The only updates they had installed were security and critical updates via WSUS.
I'm starting to worry and i'm out of ideas.
Any help will be appreciated.
"When something is not working as it is supposed to, then it is working as expected" -R

Hi,
Event ID: 1000; Source: Application Error; please refer to:
http://www.eventid.net/display-eventid-1000-source-Application%20Error-eventno-1475-phase-1.htm
I would recommend you try
some general steps about troubleshooting explorer.exe crash Issues.
Bug Check 0xC5, please refer to:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff560192(v=vs.85).aspx
Hope this helps.
Regards.
Spencer
TechNet Community Support

Windows 8.1 explorer.exe crashes EVERY time I open a window

I upgraded from win8 home yesterday and notices I was getting errors when using windows to copy files from my laptop to computer over my wifi.
Today, I was working fine and started gettingMicrosoft Visual C++ Runtime Library "Runtime Error" and explorer restarted, I rebooted and then on all accounts I logged into, I got no error messages - just explorer restarting. I was unable
to open any folders.
The event viewer states:
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
Exception code: 0x80000003
Fault offset: 0x000000000000abd4
Faulting process ID: 0x16c4
Faulting application start time: 0x01cf1ad3991556c6
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\verifier.dll
Report ID: ecbc0d64-86c6-11e3-8089-4c72b9810b8d
Faulting package full name:
Faulting package-relative application ID:
Explorer has however started running properly since I ran C:\ from the run prompt. Any folders I click on seem ok and now I can open explorer normally.
Please help

Hello,
Please download this
ZIP file and extract it. Once extracted, double-click the REG file to import it into the registry. Once done, this will enable creation of crash dumps when Explorer crashes. So, the next time this happens. you should fine a DMP file on your desktop. Compress
and attach the file here. Having the file will help us identifying the cause of the issue.

32-bit Vista Home Premium - Explorer.exe visual basic library C++ runtime crash

Friends,
I have a weird Explorer.exe crash going on when attempting to use Windows Explorer to access my iTunes Movies folder.
Background: Running 32-bit Windows Vista Home Premium (SP2) on a Gateway GM5664 Desktop (2.3 GHz Quad-core AMD CPU with 3 Gb RAM). Firefox is primary browser.
All of the latest Vista updates suggested by the OS have been successfully installed (thru 8-14-09). McAfee and Dr. Web scanners have shown no malware issues as of yesterday. Latest Radeon Catalyst Video Drivers are installed. C: drive has been cleaned and defragmented using the Vista utilities.
Situation: I attemped to access the directory where my iTunes Video library lives using Windows Explorer. As Explorer is processing the files in the appropriate sub-directory, the system crashes with the following message:
"Runtime error in explorer.exe. The application has required the Runtime to terminate it in an unusual way. Please contact the application's support team
for more info." It indicates the nature of the error as something related to Visual Basic C++
I downloaded the freeware CCleaner registry cleaner, and it corrected numerous registry errors, however, the phenomenon still exists. When I downloaded
a commercial registry-fixing product (Quad Registry Cleaner), after doing a preliminary scan, it is indicating several more errors that the freeware version didn't pick up, the most common being empty registry keys. Since most commercial registry cleaners are snake oil, I am trying to identify other solutions to the problem.
Thanks in advance for your help!
- Wally

I don't know the answer to this, but I wonder if there is a file in your movie folder that is upsetting Windows explorer when it attempts to preview it or display an icon.
As an off the wall suggestion try setting your folder view to the simplest possible thing, no preview and list view.
If you can't get into the problem folder, you can set this up in another folder and then go to folder options>>view where there is a button to apply the setting to all folders.

WDContextMenuHandler.dll crashes Explorer.exe

After updating to the latest WDSmartware on my laptop running Windows 7 x64 the Explorer.exe process crashes once in a while with the following error in the event log. Any suggestions as how I can fix this? Error: (03/30/2015 08:51:38 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: WDContextMenuHandler.dll, version: 2.0.0.3, time stamp: 0x54dd49f6
Exception code: 0xc0000005
Fault offset: 0x000000000001f786
Faulting process id: 0x15c0
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Hi... I have run into the same problem today... and I've found a solution... kind of. I hope it's not too late for my answer. 1) download ShellExView from here: http://www.nirsoft.net/utils/shexview.html#DownloadLinks 2) disable the two items highlighted in the image: The context menu problem will be solved... for a little benefit of (probably) not having those shortcuts for WD utilities in the context right-click menu, but I guess you can still use them elsehow. Hope this helped you. I've found the solution myself and it worked for me.

EXPLORER.EXE crashing in SHELL32.DLL

I have a brand new X1 Carbon 20A7 with Windows 8.1 Professional. EXPLORER.EXE is crashing constantly. I disabled non-Microsoft shell extensions, applied all updates, even restored back to the factory image, but nothing works. This is a very expensive new machine that is basically an unstable paperweight.
Can someone look at the following minidump analysis, and give me some ideas, please?
*                        Exception Analysis                                   *
FAULTING_IP:
shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
00007ffb`535771d2 488b01          mov     rax,qword ptr [rcx]
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffb535771d2 (shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+0x0000000000000022)
   ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=00000000139b0000 rbx=0000000000000003 rcx=00000000139b0000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000003
rip=00007ffb54586b2a rsp=00000000194fbd58 rbp=00000000194ffa90
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000010 r13=00000000194fc128
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b             efl=00000246
ntdll!NtWaitForMultipleObjects+0xa:
00007ffb`54586b2a c3              ret
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
READ_ADDRESS: 0000000000000000
FOLLOWUP_IP:
shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
00007ffb`535771d2 488b01          mov     rax,qword ptr [rcx]
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
FAULTING_THREAD: 00000000000007fc
BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL
PRIMARY_PROBLEM_CLASS: NULL_POINTER_READ_BEFORE_CALL
DEFAULT_BUCKET_ID: NULL_POINTER_READ_BEFORE_CALL
LAST_CONTROL_TRANSFER: from 00007ffb5313d131 to 00007ffb535771d2
STACK_TEXT:
00000000`194fd630 00007ffb`5313d131 : 00000000`00000000 00007ffb`52ec9ce7 00000000`14a36180 00000000`00000000 : shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+0x22
00000000`194fd660 00007ffb`5313c71a : 00000000`00000000 00000000`00000000 00000000`194fd700 00000000`194fd700 : shell32!`Microsoft::WRL::Module<1,Microsoft::WRL:etails:efaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x95b3d
00000000`194fd6a0 00007ffb`5301e455 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`2446ea40 : shell32!`Microsoft::WRL::Module<1,Microsoft::WRL:etails:efaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x9510b
00000000`194fd740 00007ffb`53020174 : 00000000`00000001 00000000`241e5998 00000000`241e5998 00000000`00000000 : shell32!CSyncIntegrationManager::_GetValueAndStateFromCache+0x85
00000000`194fd7e0 00007ffb`53018930 : 00000000`00000000 00000000`194ff680 00000000`00000000 00000000`00000000 : shell32!CSyncIntegrationManager::GetSyncStatusByIdList+0x88
00000000`194fd8b0 00007ffb`5301d0dc : 00000000`00000000 00000000`087e18d0 00000000`00000000 00000000`00000000 : shell32!CSyncStatusHandler::GetValue+0x70
00000000`194fd910 00007ffb`52d42a12 : 00000000`194ff698 00000000`00000000 00000000`00000000 00007ffb`52ec338d : shell32!CFSFolder::_GetSyncStatusProperties+0xc8
00000000`194fd990 00007ffb`4cea6656 : 00000000`14d82000 00007ffb`4cea2930 00000000`194ff690 00007ffb`4cea2930 : shell32!CFSFolderPropertyStore::GetValue+0x5e8
00000000`194fef10 00007ffb`4cea6656 : 00000000`14d82000 00000000`00000001 00000000`00000001 00007ffb`4cea2930 : propsys!CMultiplexPropertyStore::GetValue+0x186
00000000`194ff190 00007ffb`4cea32ff : 00007ffb`52f0b4f0 00000000`00514b80 00000000`24519398 00000000`194ff680 : propsys!CMultiplexPropertyStore::GetValue+0x186
00000000`194ff410 00007ffb`4cea56ca : 00000000`00000000 00000000`194ff680 00000000`194ff680 00000000`00000000 : propsys!PSGetValueAndPath+0x5f
00000000`194ff490 00007ffb`5301ca14 : 00000000`00000000 00000000`04e30000 00007ffb`53048050 00000000`194ff680 : propsys!CPropertyProvider::GetValue+0xca
00000000`194ff630 00007ffb`5301b7a5 : 00000000`00000000 00000000`242823e0 00000000`80004005 00007ffb`52fd93eb : shell32!CStatusBarPropertyStore::GetValue+0x78
00000000`194ff660 00007ffb`5301b623 : 00000000`242823e0 00000000`00000003 00000000`194ff720 00000000`1271cab0 : shell32!CGetPropertiesWorkItem::_CacheProperty+0x55
00000000`194ff6e0 00007ffb`530215d2 : 00000000`00000000 00007ff6`b23b9000 00000000`242823e0 00000000`00000002 : shell32!CGetPropertiesWorkItem::_CachePropertyList+0x77
00000000`194ff750 00007ffb`52fd90c7 : 00000000`12645b30 00000000`243122c0 00000000`00000000 00000000`087e0e30 : shell32!CGetPropertiesWorkItem:oWork+0x8e
00000000`194ff7a0 00007ffb`52ebb565 : 00000000`00000ca0 00000000`243122c0 00000000`0000000f 00000000`0000000b : shell32!CFrameTask::InternalResumeRT+0x17
00000000`194ff7d0 00007ffb`52efe6b0 : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : shell32!CRunnableTask::Run+0x95
00000000`194ff800 00007ffb`52efe887 : 00000000`2444ef80 00000000`2444ef80 00000000`00424270 00000000`00486d48 : shell32!CShellTaskThread::ThreadProc+0x284
00000000`194ff950 00007ffb`4e041637 : 00007ff6`b223c000 00000000`00000000 0000f3e1`90eaa829 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2b
00000000`194ff980 00007ffb`5451a122 : 00000000`14cb0750 00000000`00486d48 00000000`00000000 00000000`00000017 : SHCore!ExecuteWorkItemThreadProc+0xf
00000000`194ff9b0 00007ffb`5452bddb : 00000001`00010004 00000000`1664ea50 00000000`00486d48 00000000`00424270 : ntdll!RtlpTpWorkCallback+0x11e
00000000`194ffa90 00007ffb`52bf15cd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!TppWorkerThread+0x81b
00000000`194ffe80 00007ffb`545643d1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`194ffeb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: shell32
IMAGE_NAME: shell32.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 5279002b
STACK_COMMAND: ~67s; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_POINTER_READ_BEFORE_CALL_c0000005_shell32.dll!Microsoft::WRL::ComPtr_ISyncStatusCacheEntry_::As_IUnknown_
BUCKET_ID: APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL_shell32!Microsoft::WRL::ComPtr_ISyncStatusCacheEntry_::As_IUnknown_+22
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:null_pointer_read_before_call_c0000005_shell32.dll!microsoft::wrl::comptr_isyncstatuscacheentry_::as_iunknown_
FAILURE_ID_HASH: {4b7ac51a-a918-f7d6-8b9f-6758c5666bf4}
Followup: MachineOwner

I was able to repro the crash which happens after approx 120 iterations of "Enter - right arrow - down arrow" in File Explorer.
First I reproduced the crash using a Lenovo Win8.1 factory preload.
Then I reproduced the crash using a clean install of Win8.1 without any Lenovo software at all.
Finally I downloaded and install the Windows 8.1 update from Microsoft (released yesterday) but the crash can still be reproduced.
So in my opinion you have found a Win8.1 bug. Could you try to report it to a Microsoft forum to see if you could get help that way?
Anyway, I don't have any other suggestions or ideas about how to help.

Explorer.exe crashing - twinui.dll?

With some relative frequency (several times an hour) explorer.exe is faulting and restarting. I only noticed because the system tray repaints. I am not sure if this is related to the applications I have installed, or is unrelated.
Has anyone else encountered this? Any ideas as to what is going on?
Below are the event log details:
Faulting application name: explorer.exe, version: 6.2.9200.16384, time stamp: 0x50107dbc
Faulting module name: twinui.dll, version: 6.2.9200.16384, time stamp: 0x50109442
Exception code: 0xc0000005
Fault offset: 0x0000000000340849
Faulting process id: 0x1584
Faulting application start time: 0x01cd7c8733f184a6
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\System32\twinui.dll
Report Id: 50dc242a-e87b-11e1-be6f-6c626ddcca27
Faulting package full name:
Faulting package-relative application ID:
I do not have a lot of applications installed at the moment, so if it is application-related, then at least there is a short list of possible causes.
AMD Catalyst Install Manager (and Catalyst Control Center)
AuthenTec WinBio Fingerprint Software x64
EventGhost 0.4.1.r1572
LastPass x64
RealTek High Definition Audio Driver
Microsoft Visual C++ 2010 x64 Distributable 10.0.30319
SharpKeys

please download this reg file from my SkyDrive:
http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg
and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!
When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the created file (cmpressed as 7z or RAR) to your public Skydrive [2] folder and post the link here. I take a look at the dump with
the Debugger, maybe I can see the cause.
André
[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code"

Explorer.exe keeps crashing

Firstly, apologies if I am posting at a wrong thread or if a thread is already existing with this issue.
Issues:
Explorer.exe keeps crashing after I installed an addin on my outlook 2007. The same Outlook addin on another computer with same Windows 7 does not cause the explorer.exe to crash. I have captured crash dumps and I see the following:
FAULTING_IP:
ntdll!RtlFreeHeap+d0
00000000`77703290 4c8b6308 mov r12,qword ptr [rbx+8]
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0000000077703290 (ntdll!RtlFreeHeap+0x00000000000000d0)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 00000177e1f4dbf8
Attempt to read from address 00000177e1f4dbf8
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000177e1f4dbf8
READ_ADDRESS: 00000177e1f4dbf8
FOLLOWUP_IP:
ntdll!RtlFreeHeap+d0
00000000`77703290 4c8b6308 mov r12,qword ptr [rbx+8]
MOD_LIST: <ANALYSIS/>
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
ADDITIONAL_DEBUG_TEXT: Enable Pageheap/AutoVerifer
FAULTING_THREAD: 000000000000194c
DEFAULT_BUCKET_ID: HEAP_CORRUPTION
PRIMARY_PROBLEM_CLASS: HEAP_CORRUPTION
BUGCHECK_STR: APPLICATION_FAULT_HEAP_CORRUPTION_INVALID_POINTER_READ_FILL_PATTERN_ffffffff
LAST_CONTROL_TRANSFER: from 0000000077131a4a to 0000000077703290
STACK_TEXT:
00000000`0756ec60 00000000`77131a4a : 00000000`00000000 00000000`00000000 000007fe`ff085c28 00000000`087a9790 : ntdll!RtlFreeHeap+0xd0
00000000`0756ece0 000007fe`fc2c0b50 : 00000000`05e41d10 00000000`00000000 00000000`05e41d10 000007fe`fedb123c : kernel32!HeapFree+0xa
00000000`0756ed10 000007fe`fecd67f9 : 00000000`00000000 00000000`087a9790 00000000`05e41ef0 00000000`00000000 : comctl32!DSA_Destroy+0x34
00000000`0756ed40 000007fe`fedb134a : 00000000`00000000 00000000`05e41ef0 00000000`00000000 000007fe`fedb123c : shell32!DSA_DestroyCallback+0x4d
00000000`0756ed70 000007fe`fedb12bb : 00000000`00000000 00000000`00000000 000007fe`fedb123c 000007fe`fedaa733 : shell32!CDefEventSinkContainer::`scalar deleting destructor'+0xd6
00000000`0756edd0 000007fe`fedb12a7 : 00000000`08857b18 00000000`08857ad0 000007fe`fedb123c 00000000`00000000 : shell32!CDefEventSinkContainer::Release+0x20
00000000`0756ee00 000007fe`fc2c0c04 : 00000000`0884efd0 00000000`00000000 00000000`08652510 000007fe`fecac5bf : shell32!CItemStore::s_ClearEntry+0x34
00000000`0756ee30 000007fe`fecc74a9 : 00000000`00000000 00000000`80004005 00000000`087a9790 000007fe`fecac57d : comctl32!DSA_EnumCallback+0x48
00000000`0756ee60 000007fe`fedaf416 : 00000000`060d2810 00000000`00000000 00000000`00200001 00000000`06226400 : shell32!DSA_EnumCallback+0x4d
00000000`0756ee90 000007fe`fedaf5b5 : 00000000`08652510 00000000`00000000 00000000`00000000 00000000`08652510 : shell32!CItemStore::DeleteItem+0x87
00000000`0756eec0 000007fe`fedafafe : 00000000`08652510 00000000`08652510 00000000`00000000 00000000`08652510 : shell32!CDefCollection::_RemoveAllItems+0x1d5
00000000`0756ef30 000007fe`fedaf7b5 : 00000000`08652510 000007fe`fe5f44e7 00000000`060e4680 00000000`060e4680 : shell32!CDefCollection::_DestroyCollection+0x92
00000000`0756ef60 000007fe`fedaf6c8 : 00000000`00000001 00000000`00000000 00000000`80004005 00000000`00000000 : shell32!CDefCollection::~CDefCollection+0xc5
00000000`0756ef90 000007fe`fec7ae5f : 00000000`00000000 00000000`00000000 00000000`08652510 0000190a`36e509ba : shell32!CDefCollection::`vector deleting destructor'+0x14
00000000`0756efc0 000007fe`fedaa07b : 00000000`088bd700 00000000`00000000 00000000`088bd700 00000000`00000000 : shell32!CCDBurn::Release+0x25
00000000`0756eff0 000007fe`fedabcde : 00000000`088bd700 00000000`088bd700 00000000`088bd700 00000000`00000000 : shell32!CDefView::_ReleaseCurrentCollection+0xd9
00000000`0756f030 000007fe`fc9043f2 : 00000000`087a9f10 00000000`00000001 00000000`80004005 00000000`00000000 : shell32!CDefView::_DestroyView+0x22d
00000000`0756f060 000007fe`fc90438c : 00000000`05eab648 00000000`00000000 00000000`00000001 0000190a`36e5166a : EXPLORERFRAME!CShellViewProvider::Release+0x33
00000000`0756f090 000007fe`fc9033e5 : 00000000`05eab500 00000000`00000000 00000000`05eab500 00000000`00000001 : EXPLORERFRAME!CShellBrowser::_ClearNavigationState+0x49
00000000`0756f0c0 000007fe`fc90a81f : 00000000`05eab580 00000000`05eab500 00000000`00000000 00000000`beef0016 : EXPLORERFRAME!CShellBrowser::_ReleaseNavigationState+0x17c
00000000`0756f100 000007fe`fc90a122 : 00000000`00000000 00000000`0756f430 00000000`0756f430 00000000`00000000 : EXPLORERFRAME!CShellBrowser::_SwitchNavigationState+0xed
00000000`0756f390 000007fe`fc909fcb : 00000000`00000001 00000000`00000000 00000000`0877c350 00000000`05eab500 : EXPLORERFRAME!CShellBrowser::_ActivateNavigation+0xfd
00000000`0756f3d0 000007fe`fc909c18 : 00000000`05eab5e8 00000000`00000000 00000000`0877c350 00000000`05eab5e8 : EXPLORERFRAME!CShellBrowser::_OnConnectionCreated+0x2b5
00000000`0756f4f0 000007fe`fc909b71 : 00000000`087a9f10 00000000`00000000 00000000`000700c2 00000000`088a1348 : EXPLORERFRAME!CShellBrowser::OnNavigationResult+0x98
00000000`0756f560 000007fe`fc9093c9 : 00000000`0866a940 00000000`80004005 00000000`000700c2 00000000`088a1348 : EXPLORERFRAME!CPendingNavigation::OnConnectionCreated+0x4d
00000000`0756f5c0 000007fe`fc9099c2 : 00000000`00000000 00000000`0000001a 00000000`00000000 00000000`0877c350 : EXPLORERFRAME!CShellViewFactory::BeginCreateConnection+0x116
00000000`0756f630 000007fe`fc90961e : 00000000`038d9f00 00000000`038d9f00 00000000`038d9f00 00000000`038d9f00 : EXPLORERFRAME!CShellBrowser::_CreateConnectionForItem+0x36d
00000000`0756f7f0 000007fe`fc909522 : 00000000`00000000 00000000`05e575c0 00000000`00200001 00000000`00000000 : EXPLORERFRAME!CShellBrowser::_CreateNewConnection+0xd9
00000000`0756f840 000007fe`fc961e5d : 00000000`088a1348 00000000`00000000 00000000`05e575c0 000007fe`ff0787a8 : EXPLORERFRAME!CShellBrowser::_NavigateToPidl+0x167
00000000`0756f890 000007fe`fc961d89 : 00000000`05eab500 00000000`00000700 00000000`00000700 00000000`0756f990 : EXPLORERFRAME!CShellBrowser::_OnGoto+0xeb
00000000`0756f8d0 000007fe`fc9005dd : 0000190a`00000000 000007fe`fc1e03d2 00000000`00000000 00000000`00000000 : EXPLORERFRAME!CShellBrowser::WndProcBS+0xc26
00000000`0756f9a0 00000000`77469bd1 : 00000000`00000000 00000000`03983100 00000000`00000001 00000000`00000030 : EXPLORERFRAME!IEFrameWndProc+0xef
00000000`0756f9f0 00000000`774698da : 00000000`0756fb60 000007fe`fc900570 000007fe`fca3b550 00000000`008bcec0 : user32!UserCallWinProcCheckWow+0x1ad
00000000`0756fab0 000007fe`fc9004b0 : 00000000`03983104 00000000`03983104 000007fe`fc900570 00000000`00000000 : user32!DispatchMessageWorker+0x3b5
00000000`0756fb30 000007fe`fc904925 : 00000000`03983100 00000000`00000002 00000000`00000000 00000000`00000000 : EXPLORERFRAME!CExplorerFrame::FrameMessagePump+0x436
00000000`0756fbb0 000007fe`fc90509b : 00000000`03983100 00000000`0399e800 00000000`00000000 00000000`00000000 : EXPLORERFRAME!BrowserThreadProc+0x180
00000000`0756fc30 000007fe`fc905032 : 1047c67a`00000001 00000000`038d9900 00000000`7fffffff 000007fe`fdc02d40 : EXPLORERFRAME!BrowserNewThreadProc+0x53
00000000`0756fc60 000007fe`fc8fbe50 : 00000000`038d9b40 00000000`05e412c0 00000000`00000000 000007fe`feccf07c : EXPLORERFRAME!CExplorerTask::InternalResumeRT+0x12
00000000`0756fc90 000007fe`feccefcb : 80000000`01000000 00000000`0756fd20 00000000`038d9b40 00000000`00000009 : EXPLORERFRAME!CRunnableTask::Run+0xda
00000000`0756fcc0 000007fe`fecd2b56 : 00000000`038d9b40 00000000`00000000 00000000`038d9b40 00000000`00000002 : shell32!CShellTask::TT_Run+0x124
00000000`0756fcf0 000007fe`fecd2cb2 : 00000000`0391bc70 00000000`0391bc70 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x1d2
00000000`0756fd90 000007fe`fe5ec71e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x22
00000000`0756fdc0 00000000`771259ed : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shlwapi!WrapperThreadProc+0x19b
00000000`0756fec0 00000000`776dc541 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`0756fef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
SYMBOL_NAME: heap_corruption!heap_corruption
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: heap_corruption
IMAGE_NAME: heap_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: ~22s; .ecxr ; kb
FAILURE_BUCKET_ID: HEAP_CORRUPTION_c0000005_heap_corruption!heap_corruption
BUCKET_ID: X64_APPLICATION_FAULT_HEAP_CORRUPTION_INVALID_POINTER_READ_FILL_PATTERN_ffffffff_heap_corruption!heap_corruption
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d672ee4/ntdll_dll/6_1_7601_18247/5...
Followup: MachineOwner
I have uploaded the dump file at the following link: https://onedrive.live.com/redir?resid=497DA1BB5BE3BBFF!145&authkey=!AGeZyXW_JB1NWUc&ithint=file%2cdmp
Any help on fixing this issue is appreciated.
Thanks

Hi,
Firstly, using !analyze -v command to generate a results of this crash events. We can see
Attempt to read from address 00000177e1f4dbf8, then using !address command to check this address information:
0:022> !address 00000177e1f4dbf8
Mapping file section regions...
Mapping module regions...
Mapping PEB regions...
Mapping TEB and stack regions...
Mapping heap regions...
Mapping page heap regions...
Mapping other regions...
Mapping stack trace database regions...
Mapping activation context regions...
Usage:                  Free
Base Address:           00000001`001d0000
End Address:            000007fe`ecd50000
Region Size:            000007fd`ecb80000
State:                  00010000 MEM_FREE
Protect:                00000001 PAGE_NOACCESS
Type:                   <info not present at the target>
Here we should remember the end address and region address. Then using !address command to displays information about the whole address space. After that, check above address around process if there is any program that may caused the crash.
Roger Lu
TechNet Community Support

Explorer.exe crashing frequently

The following is obtained from an error in displayed in Event Viewer
Log Name: Application
Source: Application Error
Date: 19/2/2014 06:04:48 م
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Zork
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: atiumd64.dll, version: 9.14.10.926, time stamp: 0x50895e0e
Exception code: 0xc0000005
Fault offset: 0x00000000001908db
Faulting process id: 0x22c0
Faulting application start time: 0x01cf2d834155d983
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\atiumd64.dll
Report Id: 2c205388-9977-11e3-a115-5c260a726598
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-19T15:04:48.000000000Z" />
<EventRecordID>76045</EventRecordID>
<Channel>Application</Channel>
<Computer>Zork</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>atiumd64.dll</Data>
<Data>9.14.10.926</Data>
<Data>50895e0e</Data>
<Data>c0000005</Data>
<Data>00000000001908db</Data>
<Data>22c0</Data>
<Data>01cf2d834155d983</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\system32\atiumd64.dll</Data>
<Data>2c205388-9977-11e3-a115-5c260a726598</Data>
</EventData>
</Event>
Here is my sys info:
System Information
Time of this report: 2/12/2014, 04:06:25
Machine name: ZORK
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: Arabic (Regional Setting: Arabic)
System Manufacturer: Alienware
System Model: M18xR1
BIOS: InsydeH2O Version 1.0 A05
Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 16384MB RAM
Available OS Memory: 16366MB RAM
Page File: 5993MB used, 26736MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Hi,
Use ShellExView to disable 3rd party shell extension.
http://www.nirsoft.net/utils/shexview.html
If Explorer.exe still crashes, please try collecting crash dump to help fix this problem.
Please download .reg from my OneDrive:
http://1drv.ms/1mgTZsT
Following this, please make a double click on the file to import it.When the Windows Explorer crashes, Windows Error Reporting Service creates a dmp file under C:\Localdumps.
Then upload the dump with OneDrive.
Note This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on
these sites. Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
Andy Altmann
TechNet Community Support

Explorer.exe keeps crashing after update to 8.1 from 8

After updating to the 8.1 explorer.exe keeps crashing, no solution found online for the problem...only clue I get is very clear and obvious message in event log:
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283
Exception code: 0xe06d7363
Fault offset: 0x0000000000005a88
Faulting process id: 0x1664
Faulting application start time: 0x01cf52b7670e4534
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: a4c05eaf-beaa-11e3-be98-ca4f0724b24c
Faulting package full name:
Faulting package-relative application ID:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-04-07T23:16:27.000000000Z
EventRecordID
16783
Channel
Application
Computer
Dell
Security
EventData
explorer.exe
6.3.9600.16441
5265dec8
KERNELBASE.dll
6.3.9600.16496
52b3f283
e06d7363
0000000000005a88
1664
01cf52b7670e4534
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\KERNELBASE.dll
a4c05eaf-beaa-11e3-be98-ca4f0724b24c
really helpful. Cannot understand why Microsoft were pushing me to update from poorly performing windows 8 to complete nuisance windows 8.1. My hardly earned money were spent on a product that causes me massive headache.
Unfortunately Microsoft does not allow me to post the link to skydrive where I keep the dmp fo review. Another great gift from them.

0:050> lmvm rse
start end module name
00007ffd`abc10000 00007ffd`abec6000 rse (export symbols) rse.dll
Loaded symbol image file: rse.dll
Image path: C:\Program Files\Autodesk\Inventor 2014\Bin\rse.dll
Image name: rse.dll
Timestamp: Fri Mar 01 06:00:41 2013 (512FD389)
CheckSum: 002B8E46
ImageSize: 002B6000
File version: 18.0.17000.0
Product version: 1.0.0.1
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Autodesk, Inc.
ProductName: Autodesk, Inc. rse
InternalName: rse
OriginalFilename: rse.dll
ProductVersion: Autodesk Inventor 2014
FileVersion: 18, 0, 17000, 0000
PrivateBuild: Build: 170, Release: 2014 RTM - Date: Thu 02/28/2013
SpecialBuild: Build: 170, Release: 2014 RTM - Date: Thu 02/28/2013
FileDescription: rse
LegalCopyright: Copyright © 1996-2013 Autodesk, Inc.
LegalTrademarks: Copyright © 1996-2013 Autodesk, Inc.
Comments: Copyright © 1996-2013 Autodesk, Inc.
Hi,
The dump file has been analyzed by auggy, and the problem is on the rse.dll.
Please refer to the suggestions auggy provided, If you need further assistance, feel free to let me know. I will be more than happy to be of assistance.
If the suggestion is helpful, please remember to mark it as answer which can benefit others who may encounter the similar issue as yours. Otherwise, please unpropose it and provide the latest dump file for further assistance.
Regards,
Kelvin Xu
TechNet Community Support

Explorer.exe crash, twinui.dll

For a couple of weeks, everytime i login into my account, explorer.exe keeps crashing and restarting.During this loop, the system is laggy and it only shows the taskbar, without the icons i put on it.
Here is the report from event viewer:
Faulting application name: explorer.exe, version: 6.3.9600.17667, time stamp: 0x54c6f7c2
Faulting module name: twinui.dll, version: 6.3.9600.17324, time stamp: 0x53f822bf
Exception code: 0xc0000006
Fault offset: 0x00000000000e87c7
Faulting process id: 0xb20
Faulting application start time: 0x01d06eb0d68fe96f
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\twinui.dll
Report Id: 19f958ba-daa4-11e4-82aa-448a5bcfcd05
Faulting package full name:
Faulting package-relative application ID:
I also downloaded autoruns from sysinternals, there are some dll's, but only from winrar and poweriso, which i deactivated.I ran sfc /scannow and chkdsk /f, no changes.The system runs fine in safe mode, without any crashes.

Hello Retegan Andrei (Andrew),
As this issue doesn’t exist in the safe mode, it is caused by driver or third-party software.
Please try to perform a clean boot in Windows.
https://support.microsoft.com/en-us/kb/929135
If this issue doesn’t occur in clean boot, it is caused by third-party drivers.
If this issue occurs in clean boot too, it is cuased by drivers, please update drivers from the manufacturer website.
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

ICloud crashes my explorer.exe

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