ICloud doesn't recognize my Apple id password

I just changed my Apple id password because someone else was listed under my email. After doing that, my icloud accound doesn't recognize my apple id password. FYI, when I went in to my account to change the password, I saw all the persons info, address, telephone etc. who was using my email account. How did that happen? All of my info was not there. So I took his out and replaced with my info. But then I couldn't get itunes or icloud to recognize my new password.

I had a very similar experience. I made a purchase last month. Everything was fine. Then I try to login two days ago and I can't. Nothing works. Can't reset my password, and when I try I never get an email with the new one.
I email apple support and they tell me that my email address (and apple ID) has been changed to some weird address. I reply and tell them that I never did this and never got an email saying it had been changed. They had me try to log in with the new email address (which I couldn't). Eventually they reset my password (still with the new weird email address) and I could log in. I then quickly changed the password and apple ID back to my email address. However, the billing info was weird. My street and city were correct, yet the State/ZIP and phone were all from New Mexico. It doesn't look like any purchases were made.
I am starting to think that there were no accounts hijacked here, otherwise we would have received an email when the ID was changed (as I did when I changed mine back). I think that something got corrupted in Apple's database.

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HT204053 iCloud doesn't accept my Apple password

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Jasieczek wrote:
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ICloud doesn't recognize my Apple id password

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