ICloud Drive Software iCons will not delete

I have installed some software that uses iCloud drive then deleted. The icons for the software is still showing on iCloud drive even though the software has been deleted from all of the devices. When I try to reset documents on iCloud it comes up with an error. I have contacted support and not had very good response. It is becoming very frustrating.

Thanks that solved the issue with the trash.
As for the other issue.  I have an Iomega eGo portable external hard drive that I use both as a place to have my itunes library as well as the source for Time Machine to do backups of the HD.  Recently the hard drive stated that there was not enough room to complete a backup even though I still have over 100GB left available on my portable drive.  Either way I was wondering how I go about deleting older back ups, and which ones would be suggested that I remove or does it really make a difference?
I have a lot of back ups since I bought the drive in January so I know that erasing a bunch of them will free up alot of space that I could use for newer backups and also for storing other things such as music and videos.
I would really appreciate any assistance with how I would go about deleting backups from my external drive & time machine without messing everything up and losing important thngs.
Thank you!

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