ICloud Drive Sync Problems on Mac OS X Yosemite

Hello all,
I have been having issues with my iCloud drive for many months with slow syncing and documents being outdated. Typically a restart would solve the problem but it seems that it has gotten worse lately. Especially after purchasing the 20GB plan and starting its use heavily for work and personal.
The problem seems to be sporadic where the Sync takes several hours to complete. I am not sure what's the best way to identify the progress of the Sync, but I know that some of my files are out of date when I get home after working on them all day in the Office. I have been trying to solve this problem by restarting my laptop or iMac once, twice, and three times until the bars show up and the sync actually starts.  If I don't force the sync by restarting the documents are never updated.
This morning, it has got really bad and I ended up signing out of my iCloud on my MacBook Pro, restarted, and then logged in again to iCloud drive. Its been hours and only a portion of the documents have been synced, the rest are basically stuck...I am not sure whats the best way to debug this problem and fix it.
I have gone through the basic debugging steps, so checking that I have the right ID, restarted the Mac, etc are all tried and many times. I need a serious set of steps to debug this problem. I am a fairly accomplished power user and have been using Macs since the late 80s.
Thanks for the help.

Hi,
My problem continues with no solution - I narrowed down the issue to the following:
1) When I open the lid of my MacBook Pro and go to iCloud, the cloud icon with a down arrow appears on all the new files that need to be synced
2) The files never download or update
3) Performing 2 or 3 restarts kicks the sync process off
Interestingly, on my work MacBook Pro and my iMac this issue doesn't exist. So it seems there os something on my MacBook pro that is causing the sync to get stuck.
Any ideas what to check?

Similar Messages

  • ICloud email sync problem on mac os x mavericks

    Hi,
    I have a serious problem with my iCloud email on my mac. I have been using iCloud email for few years now and I never had this problem. But I am having the problem after upgrading my iMac to latest mac os x mavericks 10.9.3 couple of months back.
    The problem is, when someone sends me an email, it comes to my iCloud mail immediately with no issues. That means if I login to my iCloud mail through a web browser, I see the email there. But that email may not appear to my iMac mailbox. Occasionally some emails arrive but some not. Some emails come lately some not at all.
    So the mailbox on my mac is totally unusable because I am sure not all emails are seen there, so I have to keep logging into mail through browser to check if there is a new email.
    I am using me.com email address.
    Any help is appreciated.
    Thanks.

    Hello sumonmg,
    Thanks for using Apple Support Communities.
    To troubleshoot issues with iCloud Mail on your Mac please follow the steps in the article below:
    iCloud: Troubleshooting iCloud Mail
    http://support.apple.com/kb/TS4002
    Take care,
    Alex H.

  • I can't set up iCloud drive on my iMac after upgrading to Yosemite

    I can't set up iCloud drive on my iMac after upgrading to Yosemite - iPhone and iPad are updated but both say my iMac isn't (even though it is running Yosemite).
    My iMac is OS X Yosemite 10.10 (14A389), memory is 4 GB 1333 MHz DDR3 and storage capacity is 273.64 free of 999.35 GB.
    When i go to System Preferences and click on iCloud. The iCloud Drive section is greyed out and says setting up and a spinning pin wheel. It stays like this the whole time. I have tried restarting the computer. i amanita sure what else to do to make it work. Any suggestion would be great.

    I found another way to correct this...
    1)  Select Message, then go to Preferences,
    2)  a window will appear with 3 options, General, Accounts, Audio Video, don't be surprised when you see a video of yourself, your camera just turned on.
    3) Select Accounts (you may have several here)
    4) Select the account that has "iMessage" under the account name.  This may likely be your Apple ID  ****@me.com
    5) Look at what is checked under the "You can be reached for messages at:"
    6) Select the one account (or more if you like) and deselect the others
    7) Close the window and the problem goes away.
    I'm not longer getting my sons iMessages.

  • ICloud not syncing anymore on Mac

    Hello everybody,
    I use iCloud for saving all my documents and files with nearly all compatible applications. Theses last weeks, I saw that iCloud stopped syncing my GarageBand projects. The new projects show "Waiting..." and the old ones are greyed out and can't be opened. I tried to manage my iCloud Storage under System Preferences but I can't see files that are on my iCloud account. This issue is bothering me because it means that I'll loose all my files if something goes wrong as they are not saved on the cloud. Notes is syncing very well between my iPod and my Mac. I tried to disconnect my iCloud account and reconnected it but nothing helps.
    I need your advice...Thank you !

    Can it be, that the GarageBand .app is still open on your iPod? Then the sync will be waiting.
    What happened directly before this problem started? Did you update or upgrade any software?
    Which versions of GarageBand and operating systems are you using on your Mac and on your iPod?
    On your Mac you'll find the GarageBand iCloud projects in your user library. Open the folder
    ~/Library/Mobile Documents/
    and check the subfolders  
    ~/Library/Mobile Documents/some-cryptic-code~com~apple~garageband10
    and
    ~/Library/Mobile Documents/some-cryptic-code~com~apple~mobilegarageband
    These folders contain the projects that are synced to iCloud, and they are also included in your TimeMachine backups. If you backup to TimeMachine, or use clones to backup your system, you should be able to restore these projects from the backup.
    You user library may still be hidden, as is the default in Mavericks: To open your hidden user library:
    Select the "Home" folder icon (the little house)  in the Finder's sidebar and press the key combination ⌘J to open the "view options".
    Enable "Show Library Folder".
    Then open the Home folder and open the Library folder inside and navigate to ~/Library/Mobile Documents

  • How can I make iCloud Drive sync?

    Hi everyone,
    I would very much like to use iCloud Drive but I can't get it to sync reliably. Last night I deleted 34 presentations from my iCloud Keynote folder on my MacBook Pro. This morning I booted up my iMac and the files were still there after an hour. Why were they not deleted when I started up my iMac? A few weeks ago I did a bigger experiment where I moved a number of project folders from the Documents folder of my home iMac to my iCloud Drive. Hours later on my iMac at work, most of the files were still not there (my work iMac is on all the time). I worked on one of the files, and when I got back home, it was not updated.
    Any advice on how I can get iCloud Drive to work properly? I can't use it if it is this unreliable.
    Gregory

    That is not supported. iCloud Drive is not meant as a "remote only" storage or backup, its main purpose is to give you access to all your documents across all devices and to update the documents across all devices. The local shadow copies will ensure that you have access to your document, even if you are not connected to the internet.
    See:  iCloud Drive FAQ

  • ICloud drive folder asks for mac password

    Hello everyone,
    I love to use iCloud for everything but now since iCloud drive it's security is really bad. When I try to save a pages file or when trying to export it, finder does not give  permission to do so. Even though I give my password. And when making a folder or uploading files on the drive it asks for my password. And now I got rid of this folder and moved it towards my documents on my mac. Even now this folder it keeps asking me for my password. How can I correct this? I am getting real frustrated.

    Exact same issue for me...  AT&T model 4S...  Fresh 7.0.2 then OTA 7.0.3...  Wife has exact device and done all OTA since first it was introduced and she never has issue...
    Can't seem too find a fix and don't really wanna fresh 7.0.3 too lose everything...

  • All my documents on iCloud Drive disappeared on my Mac

    open FINDER
    got to iCloud Drive
    NOTHING anymore !!!
    internet connection OK
    ALL documents on www.cloud.com/icloddrive OK
    NONE on my Macbook NOW ???
    will get back to DROPBOX ASAP ??
    what happen
    Denis

    Have a look in the trash bin. Are you sure that not you or someone else with access to your computers/devices accidentally deleted your emails?

  • ICloud drive recently disappeared from MacPro (OS X Yosemite v10.10.2).

    On my MacPro - when I click on the iCloud drive in Finder - there are no files anymore. This just happened recently & I haven't updated my OS.
    I'm running iTunes match. When I load music into iTunes on MacPro it shows them waiting for the cloud. At the top right side is a cloud with gray lines running through it. When I download a song onto my iPhone - it does copy over to Mac. Entries made in Calendar show up immediately on iPhone.
    Also I no longer see an icon where i can even log into iCloud - it used to be on Launchpad I think.
    MacBook Pro OS X Yosemite V10.10.2
    iPhone 5  8.1.3
    Itunes 12.1.0.50
    Thanks
    AustinDave

    Use Software Update (under the Apple menu at the top left of the display) to upgrade using the 10.6.8 "Combo" update. This avoids all of the intermediate upgrades steps.
    http://support.apple.com/kb/DL1399

  • ICloud calendar sync problems

    iCloud is setup on both my iPhone 4 and iPad 2 and everything is working and syncing fine except for the calendar.
    The entries i have on my iPhone are not syncing with my iPad.
    Need help please.
    Thanks

    I have the same problem.  I would prefer to have manually synced through Itunes, but that method has corrupted my Outlook contacts groups, and added empty groups with the extension iphone_contacts.  Each sync multiplies the number of these rogue groups exponentially into the hundreds. And they can oly be deleted one by one. And also causes duplicates on the phone.
    I finally gave up trying to fix it and tried syncing through ICloud - great, no duplicate contacts or rogue groups, but now I have these issues in Calendar and can't accept meeting makers.  When I accept them into my default Outlook Calendar, and then tried to just copy them into the ICloud calendar, it called it copy: name of meeting, and it sent a meeting maker back to the initial originator of the meeting, not just an acceptance, but actually a new meeting request.  If I still had an old Palm Pilot, I'd just use that, because I do love the phone, but this is absolutely ridiculous.  Any ideas?

  • ICloud not syncing contacts between mac and iOS 8 iphone

    Contacts not syncing between imac under Mavericks and iPhone 5 under IOS 8.  When trying to delete the iCloud account from the phone I get a verification error. Yet when i use a browser I can successfully verify that the appleid and password are correct.  Any ideas on how to fix this short of totally wiping the iPhone and starting over?

    Then I think your best option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

  • Sync problem with mac ical

    A recent bb upgrade deleted all previous calendar events on my macbook pro ical application.  All events going forward since the upgrade are ok.  Unfortunately, i didn't have my ical backed up  so I lost all posted ical events prior to the date of the bb upgrade.  Very sad

    THERE IS A FIX!!  I had this problem and it was driving me crazy!
    It's an old fix for the same problem from a previous upgrade, but it worked like a charm!  On your Mac...
    Navigate to <User>/Library/Application Support/
    Delete the BlackBerryDesktop folder.
    Empty the Trash Bin.
    Restart BlackBerry Desktop Manager.
    when you restart your desktop manager and go to sync your information make sure you MERGE data since your ical has been cleared out!  OTHERWISE YOU WILL LOSE EVEYTHING FROM YOUR BB!

  • Sync problems w Mac & Curve (deletion of contacts)

    Continued from BlackBerryHelp on Twitter:
    I have a Curve 8520 software v 5.0.0.900 & a Mac (with Leopard). I've had the phone a little over a year now and been successfully syncing to iCal and to Apple Address Book v4.1.2(702) (lately via BlackBerry Desktop v2.0.0).
    Recently I noticed some contacts missing -- most noticeably my wife! She called me and it showed up as her phone number only. Strangely, the Speed Dial still dialed her number.
    I reentered her info and successfully synced again. Don't know what caused it, so don't know how the fix could be suggested.

    wmfranke wrote:
    That seems like an irrelevant blanket response.
    Sorry you feel like that.
    Those of us on here are just ordinary users and have no link to any organisation nor or we paid.
    Blackberry Best Advice - Back-up weekly
    If I have helped you please check the "Kudos" star on the right >>>>

  • Driver unloading problem in mac os x snowleopard and lion

    Hi i want to unload a wifi driver which I am having.. It is not the driver which is for Airport.. My driver creates another interface en2..  That driver contains two classes Controller class and interface class. when I try to unload using sudo kextunload name_of_kext then it is giving as one instance of controller class and one instance of interface class are remaining , I cant unload the kext.. when I give sudo dmesg it will show terminate(kIOServiceSynchronous) timeout.. As terminate is failing free() is not getting called. The driver contains only one kext and both controller and interface classes inherits from IO80211Controller class and IO80211Interface class respectively.. Now how can I unload my driver..
    and also after kextunload while doing gdb, when I gave showallworkloopthreads one passive event source of IOCommandGate is remaining.. when i typed
    sudo kextutil -m name_of_kext.kext, It is showing as
    No kernel file specified ; using running kernel for linking
    name_of_kext.kext appears to be loadable (including linkage for on-disk libraries)
    When I gave
    sudo kextunload -v name_of_kext.kext/
    The output is :
    (kernel) Can't unload kext com.name.driver; classes have instances:
    (kernel) Kext com.name.driver class nameController has 1 instance
    (kernel) Kext com.name.driver class nameInterface has 1 instance
    Failed to unload com.name.driver - (libkern/kext) kext is in use or retained (cannot unload)
    Please could anybody help me in unloading my driver???

    along with that while doing gdb, when I gave showallworkloopthreads after kextunload one passive event source of IOCommandGate is remaining.. when i typed
    sudo kextutil -m name_of_kext.kext, It is showing as
    No kernel file specified ; using running kernel for linking
    name_of_kext.kext appears to be loadable (including linkage for on-disk libraries)
    When I gave
    sudo kextunload -v name_of_kext.kext/
    The output is :
    (kernel) Can't unload kext com.name.driver; classes have instances:
    (kernel) Kext com.name.driver class nameController has 1 instance
    (kernel) Kext com.name.driver class nameInterface has 1 instance
    Failed to unload com.name.driver - (libkern/kext) kext is in use or retained (cannot unload)
    Please could anybody help me in unloading my driver???

  • ICloud Kalender: Syncing problems

    iCloud Kalender: Appointments written on my iPad appear on wrong days and/or at wrong times on my iMac. And vice versa. So it is dangerous to use. Can you help, please?

    Welcome to the Apple Community.
    Do you have calendar time zone support turned on on any of the devices, if so, try turning it off.

  • Hugely frustrating problems on Mac post osx yosemite

    i downloaded osx yosemite onto my macbook air and now my wifi is down after it being fixed for a day, my computer is very laggy, the keyboard is disconnecting and I can't find a way to stop It. And i cant even download the update because App Store is not loading. If there are any suggestions to these problems I would be glad to hear them.
    Regards. Me

    Activity Monitor - Mavericks  also Yosemite
    Activity Monitor in Mavericks has significant changes
    Performance Guide
    Why is my computer slow
    Why your Mac runs slower than it should
    Slow Mac After Mavericks
    Things you can do to resolve slowdowns  see post by Kappy
    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read.
    Etrecheck – System Information
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    Wi-Fi Problems in OS X Yosemite
    Wireless Diagnostics
    Also try turning off Bluetooth.

Maybe you are looking for