ICloud email isn't working while on my work wifi?

iCloud email isn't working while on my work wifi, but works fine on 3G data and at home on my wifi (ADSL). The error that I see on my iPhone 4s is "Cannot Get Mail" "The connection to the server failed". Any ideas?

Our firewall is the same. Fortigate.
Maybe it's already disable...
Can you see the screenshot?

Similar Messages

My iCloud email isn't working on any of my devices. any suggestions?

my iCloud email isn't working on any of my devices. any suggestions?

This is getting rediculous. Im now going on 24 hours without emial and all Apple suport keeps doing is changing the time for the next update. first it was noon yesterday then 5:00 pm now its 8:00 am today but they dont say anyithg. Where is the assistance.
http://www.apple.com/support/icloud/systemstatus/

Lately, I'm receiving emails onto my iPhone while I'm working on my computer. Why am I getting duplicate inbaskets?

Lately, I'm receiving emails in my iPhone while working on my emails in my computer. This creates duplicate emails and creating a lot of work deleting one set of emails. How
can I fix this?

Is your iPhone 4 GSM type or CDMA ?

ICloud email (Migrated from .Mac MobileMe) no longer works on older device (iOS 4.2.1)

Hi there. Here is my question/concern.
I just migrated to iCloud from MobileMe (with the same Apple ID/email I have had since it was the free iTools.com years ago). Aside from the general up and down connectivity most people are experiencing (I am sure there is a heavy load - I know it will pass in a few days) I have encountered an unexpected side effect.
(Maybe I should have expected it, however)
My wife uses a 2nd generation iPod touch, which is still on 4.2.1 (as high as it will ever get). We got an alert on it about not being able to access our account on MobileMe (as it is now part of iCloud).
Is there any way to set it up manually to get at least the email ability back?

I've had this happen in the past due to a corrupted email or enclosure. You might want to try to log into your account from your desktop and delete mail from the server from the last few days, store locally on your desktop, and see if that clears it up though I get the impression you're talking about two different accounts so it's unlikely you would get the same email both places but that's usually been the issue for me.

How can I change my iCloud email address? I ended up with my wife's iCloud email associated with my AppleID.

I got a new AppleID for my wife today: [email protected] When I wanted to get her a [email protected] e-mail it didn't let me.
Somehow my wife's e-mail [email protected] got associated with my AppleID [email protected] and now I don't seem to be able to change it.
I thought my iCloud e-mail was [email protected] ...but it tells me that this email is associated with another AppleID. But it's not associated with my wife's AppleID, either...?
I had to change my AppleID email/username from [email protected] to [email protected] some time back. Could this have caused it?
I live in the UAE and therefore don't manage to get phone support. They sent me an e-mail with a link to re-schedule the call but it does not work. And replying to the e-mail of course also does not work as 'this e-mail is not monitored'.
My new macbook air is less than 90 days old. We have two macs, 4 ipods, 4 iphones, an appletv, two ipads and an ipad mini in the family. I am very disappointed that Apple does not seem to be willing to make an effort to help me out.
Has anyone else had a similar issue? Is there a solution other than getting Apple Support to do it? Or is there a way to contact them if you're not in any of the listed countries?

http://www.apple.com/support/icloud/contact/
or http://www.apple.com/feedback/icloud.html
the latter is best if you simply want to pass on your view - you won't get an answer but your comment will be read.

Internet stops working while still connected to wifi

The internet on my Macbook pro begins running slowing after using it for a while. But after restarting the computer it goes back to working fine. Using sites like tumblr cause it to go to crap even faster, and I'm assuming that's because of the constant reloading and processing of new things.
Searching through google pages excessively does the same thing. However, if I watch movies on netflix, or videos on youtube, the internet doesn't go to crap as quickly. When it finally does start running slower, the fan in my computer is running loudly. Pages on the internet refuse to load or load slowly.
The rest of the things on my computer work decently. This doesn't appear to be an issue with Kernel_Task. I'd appreciate any help. I really don't want to have to take in the computer, so I'm hoping it's something I can solve on my own

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Blackberry service not working while internet is working

Hi,
I bought the blackberry tour 9630 last week online (v 5.0.0.975) and i am battling since then to register the blackberry service. I am new to the BB world , hence I will provide the details of the course of events:
-I called my network provider (Cell C of South Africa) and signed up for the BIS service. I was adviced to reboot my phone. I did so and I did the diagnostic test. It shows radio connectivity but the ICMP ping echo fails and blackberry registration =No, connected to BB=abort, PIN-PIN=abort. I tried rebooting the phone (some hard reset as well). same result except in some cases the ICMP ping test says=Yes. The MSISDN displayed there is not my number, it displays a number from India.
-I called up the operator and told them the problem. They linked the BB PIN with my own number on the BB server(I guess) and asked me to do a hard reset. I did so, but the result is the same, still the old MSISDN showing. The agent told me that Cell C (my operator) does not have an agreement with BB for this model (I doubt if she has full understanding of how BB devices supposed to work). I did check with the MEPD code that this device is unlocked (everything was displayed disabled).
-I then sent the 'register now' from the 'Host routing table'. I did not receive anything at that time, hence sent a couple of 'register now' request. The following day I started receiving the sms from Blackberry 'Your handheld has been registered with the wireless network'. I received couple of them, looks like every time I move from 2G to 3G or vice versa I receive that message.
-I tried the whole process of diagnostic testing again after receiving this message, still the same (BB registration fails).
-Itried changing the pre-defined MSISDN on the handheld from Advanced option>SIM card, it said 'error accessing SIM'.
Does anyone has any idea of what is going on? I need to know if the problem can be fixed before I send back the phone.

ironman54 wrote:
Why would un hooking the wires and re hooking then work ??? I have this same problem - have been working with electronics since early 60's and this 'fix' would never have occured to me ! It sound like what many guys do when their car won't start - open the hood, jiggle the battery cables, stare at the engine and then call for the tow truck ! LOL !! Is there some type of 'reset' function like unplugging a unit from the A/C for 10 seconds to 'reset' or similar ?? Otherwise I don't 'get' why thise would fix anything. Its great that it worked but quite frankly it doesn't make a whol;e lot of sense unless one or more wires had been disconnected to begin with.
You say this was a 'common sense' repair, care to elaborate please 'cause the cold weather is coming and the set up I have now will not be very practicle in the cold weather: I'm runnng an extension wire out through the window to the jack on the service box. All inside wiring appears to be 'dead'. This doesn't make sense to me either considering the house is relatively new construction. Not like the wiring is ancient or anyhting.....ok, please enlighten me !
Probably because somewhere one of the jacks has corrosion in it and is shorting. When removing the plugs check the connections pins for green copper salts and if you see any clean them up and also the corrosion that is probably on the rj11 jack connectors too.

Syncing with outlook calendars no longer works while syncing contacts works

My iphone no longer sync calendar with outlok as it usually did while it stil sync contact.
Do any one has a solution?
Thanks

You could try resetting your sync history as described here: http://support.apple.com/kb/HT1692. Doing so will trigger a merge or replace prompt for calendars and contacts on your next sync to be sure to follow the guide carefully to avoid creating duplicates. (If you choose the option to delete the data from Outlook prior to syncing, be sure to first back it up in case something goes wrong. Also, the guide should say for this option that after deleting you data from Outlook you must go back and enter at least one contact and one calendar event in Outlook prior to clicking Apply, then when prompted, choose Merge. If you don't you will lose your contacts and calendar on your phone as well.)

I want to terminate my @icloud email account

I want to terminate my @icloud email account, off my iPhone 5c and anywhere else it might be. I don't want to terminate my apple ID or my iCloud account. Just the additional email account it gave me that I cannot delete off my iPhone without clearing all of icloud

Thank you so much, i kept going to settings>mail, calendar, contacts > iCloud email account and turning off mail didnt work there...

Multiple icloud email ADR

Hi, we are a family of 4 with one apple account. In order for each of us to use face time individually do we have to create another itunes account? At the moment my 2 daughters are using my icloud email address and when they get calls they are coming thro

Well that's annoying posted before I had finished!
....through to my phone,which is irritating!!
How can I stop this happening. I would like to set up icloud email addresses for them but can't work out if it can be done that way?.
Please help
Meady12

Using search in iCloud email (Doesn't work well)

Hi everyone,
I'm having problems with the search feature in iCloud email. I rely on searching for dates and other topics for my work. I get so many emails the search feature is critical to my work. It's gotten to the point that I forward every email that goes to my iCloud email address and have it also sent to my gmail account just so that I have a more reliable means of searching(big inconvenience!). I'm wondering if anyone else is going through the same thing.
An example search that I would do is search for "2012-10-21." This is a specific date format that my work uses when they email me. In the beginning of iCloud, the search would easily work and return the proper search results. Now, the search/results are pretty useless because it does not work at all.
It's very frustrating. As of now, iCloud isn't really good for the business professional if it can't perform simple searches and return proper results.
It's Gmail for me right now until iCloud get's fixed.
-Lionel

can't confirm

After 7.0.6 upgrade Icloud email "Cannot Connect To Server". All other email works fine.

After upgrade to 7.0.6 both IPad and iPhone now will not send or receive Icloud email while at home. Get "Cannot connect to server " message. All other email accounts (google, verizon) work fine. Plus the "last backup" information unavailable as well as icloud storage information. Says unavailable, try again later. Also cannot view body of emails sent or received in the last 2 days. I am at work now and all works normally. If this is a wifi issue, I I do not understand why all other email accounts are sending receiving ok. It's only the Icloud server that seems to be the problem.

Hey there KevGelay!
I have an article for you that will help you troubleshoot this issue with your ability to access iCloud mail:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I can't get my iCloud email while Italy.

I live in the US and while in vacation in Sicily IV been unable to send or receive email in the hotels complimentary Wi-Fi. When I check my setting in mail the iCloud account is on however the server on/off button is on but dimmed out and can't be charged. The me.con is also on and can be set to off. Has anyone run into this?

Okay, I found the on/off switch. I don't know if you have any icloud email aliases defined, but under the "allow sending from" the main email address (mine is [email protected]) is grayed out and must always be on. Aliases are not and can be turned on or off. So it looks like your settings are correct.
I can only guess that (assuming you never changed the icloud settings before leaving for Sicily and all was working well at the time), there may be a block on some email domains set up by the wifi provider. This is a tough situation, as you can't use mobile safari to log into icloud.com and check email there. Other than using a cyber cafe or other public computers to access icloud web mail, I can't think of any other tactics. You might try finding another public wifi spot that's free and using that as a test.
Good luck.

HT4759 updated to Lion, from snow leopard after updating all necessary programs & system, recieved emails saying it was successful changing to icloud but can i access iclound No - nothing works! webmail & mail - also reset password.

updated to Lion, from snow leopard after updating all necessary programs & system, recieved emails saying it was successful changing to icloud but can i access iclound No - nothing works! webmail & mail - also reset password.

Ok 1st one. The warning restriction message relates to this line in main.cf:
smtpd_helo_restrictions = permit_sasl_authenticated permit_mynetworks check_helo_access hash:/etc/postfix/helo_access reject_non_fqdn_hostname reject_invalid_hostname permit reject_invalid_helo_hostname
The last reject occurs after the single word "permit" and is ignored.
However, that's not the problem.
I'm not exactly sure what's happening, but this might be a clue.
It would appear that either postfix is not being able to create the socket for private/policy or it's somehow created with the wrong permissions. You might need to ramp up the debug level to get a better idea.
You could check if it's being created by "netstat -a | grep private/policy" in terminal.
My guess is that it's not being created because there is no setup statement in your master.cf file, but I don't understand why postfix would be looking for it if it isn't set up. Private/policy I think relates to grey listing. Maybe gives you a hint.

My iCloud email does not work. Getting error message that i need to uncheck SSL . This does not work. Help

icloud Email does not work. When running Connection doctor it indicates I must check or uncheck SSL. This has not fixed the problem

iCloud email addresses (@mac.com, @me.com and @icloud.com) require SSL. Is your address an iCloud address or someone else?

ICloud email isn't working while on my work wifi?

Similar Messages

Maybe you are looking for