ICloud email sync problem on mac os x mavericks

Hi,
I have a serious problem with my iCloud email on my mac. I have been using iCloud email for few years now and I never had this problem. But I am having the problem after upgrading my iMac to latest mac os x mavericks 10.9.3 couple of months back.
The problem is, when someone sends me an email, it comes to my iCloud mail immediately with no issues. That means if I login to my iCloud mail through a web browser, I see the email there. But that email may not appear to my iMac mailbox. Occasionally some emails arrive but some not. Some emails come lately some not at all.
So the mailbox on my mac is totally unusable because I am sure not all emails are seen there, so I have to keep logging into mail through browser to check if there is a new email.
I am using me.com email address.
Any help is appreciated.
Thanks.

Hello sumonmg,
Thanks for using Apple Support Communities.
To troubleshoot issues with iCloud Mail on your Mac please follow the steps in the article below:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/TS4002
Take care,
Alex H.

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