ICloud emails not received

Hi,
I am experiencing 2 types of issues with my iCloud mailbox for the past +/- 1 week.
1. Some emails sent to my iCloud account are received on my iOS devices as well as on iCloud.com but not in OSX Mail.
It appears it affects messages randomly as OSX Mail is perfectly synced with iCloud.com for all the other messages (before and after). Tried to sync accounts manually, it didn't change anything.
2. More generally, I realised that a few messages sent to my iCloud account (main email or aliases) are not being delivered to me on any of my devices.
Having people asking why I don't reply emails... Or me asking people why they don't reply my emails...
Although I have never received any email and/or people have actually replied to me...
Their messages are not being delivered to any sub-folder mailbox or junk (I checked).
Any insight would be appreciated.
Thanks
Chak

Just had a chat with apple support and my point 1 has been solved doing the following :
1. backup to time machine
2. turn off iCloud (in system preferences > iCloud > sign out)
3. during the signing out process keep as many things as you can on your mac
4. sign in again
It forced a complete re-sync of Mail and it pulled back the missing emails in.
My second point about emails not being delivered at all remains.
Hope this helps
Chak

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