ICloud Family Sharing

I have set up Family Sharing with 3 other people in my family. I am the organiser.
Two members of the family have identical iPads running IOS 8.1.2. One of them can see my purchased films and download them whilst the other cannot. It says that I do not have any purchases to share
I have checked that I am sharing all my purchases off my iMac (running Yosemite). All members of the family can be seen on both devices.
The iPad user with a problem has logged out and back in to the iTunes store and out and back into iCloud but nothing has changed. I have also logged in and out of both to no avail.
The only thing different with the user with a problem is that her iCloud account is a free one. All the others are existing paid-up mac.com account holders.
Has anyone any idea what more I can do as family sharing under these circumstances doesn't work?
Regards
Alison

Hello Linneye,
You may find the troubleshooting steps in the article below helpful if you are experiencing issues with Ask to Buy.
Get help using Ask to Buy in the iTunes Store
-Griff W.

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ICloud family sharing and iTunes Match

Apple,
I have setup iCloud family sharing accounts for my household as it is definitely a more convenient way to 'approve' of apps for my kids' devices. Unfortunately, I discovered that Apple has not included the ability to share iTunes Match content to family users. This creates a problem as the kids don't have separate computers and I don't intend to create separate iTunes libraries for them on the same computer where I would end up having duplicate libraries. Even if I accept that issue I would have to subscribe to match for 4 people in my house to the tune of $99.96 a year. This is NOT feasible and so now I find my self evaluating the benefit/future need for even my iTunes Match subscription. At this point, I am moving all of my music that was "matched" to my NAS and will have everyone access it using an iOS app. The thing is that this doesn't fit the, "it just works" commitment that Apple offered to it's users. It may be that you are limited by the labels/RIAA and they will not allow you to pass the matched content through family sharing but you are making a compelling case for my to just drop my Match subscription even though I have subscribed to it since you first offered it. My subscription is up for renewal in January 2015 so let's see if you fix this issue by then.

Hi,
You are not addressing Apple here. This is a user to user forum. Suggest you provide feedback to Apple https://www.apple.com/feedback/itunesapp.html
Jim

HT201079 Under iCloud family sharing for iTunes is a family member other than the organizer able to make purchases

Under iCloud family sharing for iTunes is a family member other than the organizer able to make purchases?

Any member of the family group can make purchases, but they are all charged to the organizer's credit card. For children (under 13) you can also enable Ask to Buy, and their purchases will require your approval (see Family Sharing and Apple IDs for kids).

Can we use more than 1 credit card for icloud family Sharing?

Can we use more than 1 credit card for icloud family Sharing?
We are grown up, with our own credit cards, own incomes, and own financial.
But we would like to share apps, music, photos, books, vidéos etc.. like any other family.
No one (even the parents) wants to pay for everyone's purchase.
Other question: will it cancel all payment informations from family members account?

not sure about pre-paid cards, but I know you can use 2 different credit cards though, I chatted with an apple rep last night, and she told me I can use 2 credit cards to buy something I wanted on the apple store website, so I acted as if I was buying a macbook air, went to checkout, and there was in fact the option of using 2 cards, which I thought was crazy since so many people have said that you can not use 2 cards. I'm glad I asked a rep

Setting up iCloud family sharing. Why can I not use my iTunes as a valid payment method?

Why is iTunes card not a option under payment method. I am wanting to setup iCloud Family Sharing. But I need to give Apple a credit card which I do not have. That is why I use the iTunes card and redeem the money. If it is good enough to use iTunes card when making purchase from Apple iTunes store then why is it not an option when setting up iCloud Family Sharing account.

wilson68
You're allowed play the music on up to 5 devices. Each device must be authorised. Unless you can connect the xbox to the apple store to be authorised, you will not be able to play the music on it.
Regards
TD

Hide Certain Books from iCloud Family Sharing

How can I hide specific books from being shared on iCloud Family Sharing?
I can see that going to the iBooks app>Store>Purchased on OS X allows me to hide specific books. But doing that hides the purchase from all my devices as well as all accounts in Family Sharing. What if I still want to be able to view the purchase myself without them being shared? Can I enable only specific accounts to be able to view a book while hiding it from other accounts?
Can any of this be done on iOS, or is hiding of anything but iPhone apps only permitted when managing from iTunes or iBooks on a computer?
What about managing sharing of other media like music, TV shows, and Movies? It looks like hiding any of that can only be done through iTunes on a computer and it hides it from all devices and accounts instead of being able to choose who can view it and who can not.

iTunes doesn't appear in Settings>iCloud because iCloud doesn't sync music, it only let's you access previously purchased music from the iTunes store. You should be able to share your previously purchased music with other members of the family group from the purchased section of the iTunes store app on their devices, as explained here: Sharing purchased content with Family Sharing.

ICloud Family Sharing - Can't share iCloud purchased storage

I recently moved my wife's phone and iPad to her own AppleID and added family sharing. Now her iCloud backup no longer shares my iCloud backup. I have purchased more than enough iCloud backup for multiple devices but now they want me to purchase more... argh!

Hi there XFred26,
You may find the troubleshooting steps in the article below helpful.
If you don't see your family's shared content
-Griff W.

ICloud Family Sharing - no iTunes shown?

Why can't I view or share with my family my music from iTunes? Photos, movies are sharing. The iTunes icon does not show on my iCloud settings on my phone.I

iTunes doesn't appear in Settings>iCloud because iCloud doesn't sync music, it only let's you access previously purchased music from the iTunes store. You should be able to share your previously purchased music with other members of the family group from the purchased section of the iTunes store app on their devices, as explained here: Sharing purchased content with Family Sharing.

Not accepting invite for iCloud family sharing

so I have invited 3 people for family sharing They got the emails but when they click on see invite nothing happens. They are signed into iCloud. And have their Apple ida and everything. The iPads are new to them. Just not sure why nothing is happening when they click on the invite. Any ideas?

Hello Jeanelleelisem,
Thank you for using Apple Support Communities.
The following article explains how to join a family group. It provides options to join outside of accepting the invitation.
OS X Yosemite: Join a family
Regards,
Jeff D.

ICloud Family Sharing - can't purchase apps with iTunes Credit

My wife and I previously shared the same AppleID on our phones. When the family sharing became available, it seemed the perfect approach for what we were accomplishing. I upgraded my wife's phone to 8.x and then moved her back to the Apple ID that I had initially created for her. I invited her to join the family and completed that setup.
We then had some iTunes gift cards that she had received and so loaded those to her iTunes account (wife's AppeID) on her iPad. However, when we attempt to purchase apps on her iPad, it insists on purchasing from my AppleID via my credit card rather than using the iTunes credit.
Any suggestions? I've seen posts that iTunes credit cannot be transferred.

Nope, not actually. The only restrictions Alberta places on gift cards are the following:
* Not allow expiry dates on gift cards, gift certificates, and vouchers that have been purchased and have monetary value
* Eliminate inactivity fees, also called dormancy fees, that reduce the value of gift cards the longer they go unredeemed
* Prevent businesses from not honouring gift cards for purchases that are
more or less than the value of a gift card
* Require merchants to fully disclose any restrictions on use of a gift card on both the actual card and its packaging
To further my point, Apple definately does not abide by the last law (at least in the rest of Canada), as they say nothing on the card or its packaging about not being able to buy apps with it.

ICloud "Family Sharing" loses shared Notes and iDrive. Any way to use this without losing shared features besides Apps?

We used to share a single App Store ID so we could see all our family devices, share iDrive space for backups, share App and music purchases, and share notes and reminders. We had separate IDs for iMessage. Now with "Family Share" we can do some of that but we lose shared reminders, notes and iDrive space. Why can't the iDrive space be family based? We also need shared spaces for notes, reminders, and such. I feel we are being forced to move to "Family Share" with the new features where you can move work from device to device and that would not work well with multiple people using the same account.

If you previously had the same iCloud account on all devices and now have different ones on each you might just need to share the calendars, notes and reminders with the other family members iCloud accounts.
If everyone had been using [email protected] and now they have started using [email protected] and [email protected] you could add the [email protected] account on each device and only turn on Notes and Reminders.

How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program?

How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program? To explain further... I have a young son who is on my iCloud family sharing program... I am excited to be able to share SOME of my music in my iTunes library, but there are some songs and music videos that are not age appropriate for him and currently there is no way to restrict him from viewing and downloading anything off of my iTunes library. Yes, I suppose I can delete the songs he shouldn't have access to, but I don't think I should have to do that... I paid for them and still like them and listen to them while I work out or am without my kids. Is there a way for me to personally select which songs/videos I would like to "hide" from my children in an effort to shield them from inappropriate content?

Hello ggg39,
Welcome to the Apple Support Communities!
I understand that you have some content in your iTunes library that you would like to restrict access for the child set up on Family Sharing with you. To do this, you can set restrictions on the child’s device as described in the attached article.
Family Sharing - Apple Support
Now kids under 13 can have their own Apple IDs. As a parent or legal guardian, the family organizer can create an Apple ID for a child and add the child to the family group automatically. Ask to Buy is turned on by default, and the organizer can also limit the content kids have access to on their devices through Restrictions on an iOS device or parental controls in OS X and iTunes.
For more information on restrictions and how to set them up, please reference the next attached article.
About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
Have a great day,
Joe

Another "This itunes account is set up to use family sharing with a different icloud account than Apple ID "

I saw another thread on the matter but thought I would post because the circumstances are different. Here is how it happened.
I have had an Apple Store account for years and until recently our family has only had our one Mac and my iPhone 4. Thus any purchases we have made on the Apple App Store were made only with this account.
We recently purchased two iPhone 5S's--one for my wife and one for my daughter. Neither had Apple IDs so first we set up my wife's iPhone and created an Apple ID for her. Next we used the Family Sharing feature to set up an account for our "under age 13" daughter.
Because I am still waiting for my iPhone 6 Plus to arrive, and because the iPhone 4 cannot upgrade to iOS 8, and because my Apple ID is the only account with any apps that have been purchased in prior years, I set up my wife as the Family Organizer but when I set up her account, I chose the option to "share purchases from a different account" and entered the information for my Apple ID.
My daughter is able to view my prior purchases on her iPhone, but when my wife tries to view my prior purchases, she receives the message "This iTunes account is set up to use Family Sharing with a different iCloud account than <her Apple ID>."
I hope Apple is reading this. I would be more than willing to help them on this one as this feature is one of the main reasons I put our family on iPhones.

I had this problem. I finally figured it out yesterday. Try this:
On the device that is having trouble seeing purchases, go to Settings>iCloud>Family Sharing> Then tap on the user of the device you are on. Under "Family Purchases" make sure it has the AppleID of the person for that device. Mine originally had my husbands AppleID in there (he is the Organizer), but I changed it to mine. That doesn't make it so that the purchases are under me. The purchases remained under my husband, but my ID had to be in this spot for it to work.
After that, I closed settings, then I went to Settings>iTunes and App Store> click on the AppleID and Sign Out, even if it has the right AppleID in there. Then Sign In again using the AppleID of the person on that device. Again-- even if it has the right ID in there to start, still sign out and back in.
See if they show up. If they don't show up still, try doing a restart (hold down power button and home button until it restarts).
They should show up by then, but if they don't, at that point, try to go into iCloud and Sign Out and back in.
I think the key is having the right ID in "Family Purchases". I hope this works for you.

Can you do family sharing of icloud drive storage?

I'd like to use icloud drive. 20GB is barely enough, and the next step is 200GB which is way more than I need. I'd like to effectively share that 200GB with the rest of the family (4 of us). Is there a way I can partition the 200GB amongst the family members so each effectively sees their own icloud drive?

Hi Mick_M,
Thanks for the question. At this time, iCloud Storage upgrades are not shareable via iCloud Family Sharing. For more information on what purchases are eligible for Family Sharing, see this document:
Family Sharing - Apple Support
http://support.apple.com/en-us/HT201060
- Matt M.

Family Sharing

We are a big Apple Family -- two parents and four kids -- with four iMacs, one MacBook, two iPads, two iTouchs, three iPhones and four or five iPods, all living in one house. We currently have five different iTunes accounts, and I am continually frustrated by having multiple family members buy the same music, movies, books, apps, etc. Is there a good way to consolidate our individual large libraries? Would we be better off all using a single iTunes account to make our purchases and, if so, can we consolidate our existing libraries so that we can all use them?
Any suggestions would be welcome. I get more and more concerned with each great Apple product released (and consumed in my house)! Thanks.

Hello RoulaGK,
Thanks for visiting Apple Support Communities.
It seems like you are using Family Sharing, but you are being prompted to enter your Apple ID on your son's iPad, and not receiving Ask to Buy notifications on your iPhone.
You may want to double check your Family Sharing settings first. You can refer to this link to make sure it's set up with your Apple ID as the organizer, and your son is added as a family member:
Apple - iCloud - Family Sharing
To get started, one adult in your household — the organizer — invites up to five additional family members and agrees to pay for any iTunes, iBooks, and App Store purchases they initiate while part of the family group. Once family members join, the features of Family Sharing are set up on everyone’s devices automatically.
Now kids under 13 can have their own Apple IDs. As a parent or legal guardian, the organizer creates the child’s Apple ID and adds the child to the family group. Ask to Buy is turned on by default, and the organizer can also limit the content kids have access to on their devices through Restrictions on an iOS device or parental controls in OS X and iTunes.
If Family Sharing is set up, you can find some additional help with Ask to Buy at this link:
Get help using Ask to Buy in the iTunes Store - Apple Support
All the best,
Jeremy

ICloud Family Sharing

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