ICloud forcing sign in and can't access settings to turn data on

My wife's iPhone 5s has data switched off while overseas.  When accessing the camera, the phone started to ask her to sign in to iCloud. As data is off, it will not accept the password (incorrect Apple ID password). When you press cancel it immediately asks you to log in again, not letting you access anything including settings to turn data on or disable iCloud. Nothing on the phone can be used as it insists that she log in to iCloud. Turning the phone off and on and a hard reset do not fix the problem.  Any ideas?

Hi, I have this exact same problem but my home WiFi has changed and this where my problem lies. Did u manage to get this sorted while away from your wifi?

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