ICloud grayed out, restrictions won't allow reset?

My son set restrictions (and a password) on my iPhone, causing iCloud to gray out. The answer would be to reset the iPhone to factory settings, but I cannot do so until I can get into iCloud to turn off "find my iPhone." My son is special needs, and cannot tell me what password he set. How can I reset the phone?

See if this helps
http://support.apple.com/kb/TS1559
if not, it is a hardware failure. Contact Genius bar/AT&T for evaluation and possible replacement.

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Songs in the cloud that are not downloaed are grayed out and won't allow me to download them

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Have you synced your iPhone with iTunes? Then you may have enabled the syncing of Pictures in iTunes. All iPhoto or Aperture albums and events will appear as albums on your iPhone, if you enabled this. To delete the synced photos you need to sync your iPhone again. You change the sync settings for photos in iTunes in the device’s Photo pane.
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Suddenly I can no longer add events to my calendar osuddr add reminders. The symbol is brayed out and won't allow me to add anything???

Suddenly I can no longer add events to my calendar or new reminders. The + is grayed out and won't allow any new additions???

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So I called AppleCare, and they directed me to move the file from the external drive where it was living, into the /Users/<Your Name Here>/Movies directory, and to "Add to Library" (Command-O) from that location. Sure enough (and much to my surprise), it showed up immediately (duplicated, actually) in the Movies section of my iTunes library. Subsequent additions to my Library have not misbehaved similiarly.

How can i change my account id/email on my iphone for icloud?? it won't allow me to update it

how can i change my account id/email on my iphone for icloud?? it won't allow me to update it despite that it already has been updated online through both itunes and icloud. HELP!!

In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

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I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.

Choose Apple () menu > System Preferences, then click the iCloud icon.
Click the Manage button.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose your current plan, then click Done.
(from http://support.apple.com/kb/HT5527 )

I have upgraded my iPhone 4S to ios 6... I am surprised to see that the wi-go option is grayed out.. I did reset all the setting but no luck... Is there any fix coming for this or will apple exchange the device??? I want wi-fi option back

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Seems like a wide spread problem. See this post: https://discussions.apple.com/thread/4310121?tstart=0

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Glad it helped. I can relate to not bringing your A game... I had (minor, outpatient) surgery this morning. I'm still in Percocet happy land. LOL
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Previous downloaded Icloud songs are grayed out and won't play on the computer or download to my Ipod ???

I know this is probably a frequent question but I am having trouble finding a solid solution. I had Icloud songs on my computer but recently they went gray and won't play or download to my Ipod. Any help???

Hi sweatt,
Welcome to Apple Support Communities.
You may find these steps helpful for resolving the issue you're encountering:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.
To determine what Apple ID your computer needs to be authorized for, locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column and write it down.
Click OK.
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Type in the account name from the Summary field and its password. Click Authorize.
Choose Store > Update iTunes Match.
Best,
Jeremy

All the apps that I have downloaded are "waiting" and whenever I try to sync apps on my computer with my phone, the apps section is greyed out and won't allow me to do anything. I have tried restoring to factory settings but it didn't work.

How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
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Thanks

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

ICloud grayed out?

My I icloud app on my iPhone 4 is all grayed out. Anyone familiar with this problem? Is there a way to reinstall?

@debbiefrompenryn
This maybe because Restrictions have been enabled on the device.
Go to:
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add/amend your email account as per norm.
Hope this helps.

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You need to restore from a backup made before the code was set. If no such backup exists, restore to factory settings.
iOS: Backing Up and Restoring Data

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Check to see if iMessage is activated too. They work together and if iMessage is not activated, then Facetime will error as well. See if making this change helps.

Why are the songs downloaded from my computer grayed out and won't play?

Why are the songs that I downloaded from my pc not playing on my iphone and grayed out?

Hi sweatt,
Welcome to Apple Support Communities.
You may find these steps helpful for resolving the issue you're encountering:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.
To determine what Apple ID your computer needs to be authorized for, locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column and write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and its password. Click Authorize.
Choose Store > Update iTunes Match.
Best,
Jeremy

Transferred itunes library from Windows XP PC to new Windows 7 PC. plugged in 3rd gen Ipod. Ipod icon appears along with playlists, music etc. Songs are grayed out and won't play. Please help!

I recently transferred itunes library from windows XP PC to new Windows 7 PC. The transfer was successful, however when I plug my 3rd gen Ipod Nano into the new PC, the Ipod icon appears along with the music, playlists, etc. The songs are shown but are 'grayed out' and wont play or sync.The 'Devices & Printers' window in new PC shows icon for Ipod driver & is OK. The icon for the Ipod appears but depicts a delta shaped warning icon that states that the Ipod is'not operating properly'. Tried troubleshooting. The troubleshooting message states the the Ipod is 'disconnecting'. Can you help me with this problem?

Then, I dropped the entire itunes file from the old PC (XP) into an empty external drive.
That "itunes file from the old PC"? Is that the iTunes folder, from the old PC, that was in the user home folder's Music folder?
All of the library, playlists, etc. from the ipod as they always have been are shown, by they are 'grayed out' and will not open or play.
That's on the iPod, correct? Are all of your old playlists in iTunes, from the old PC, still there in iTunes on the new PC? Are the songs in iTunes still playable?
This document provides the steps to transfer a complete iTunes library between two computers. See the section called External drive.
iTunes: How to move your music to a new computer - Apple Support
There are many steps, but this is a summary. (1) On the old PC, consolidate all of your iTunes data into the iTunes folder. (2) Copy this iTunes folder to the external drive. (3) On the new PC (that has iTunes installed but NOT running), replace its existing iTunes folder with the one from the old PC (on the external drive). When you run iTunes, it uses the iTunes folder from the old PC, and it should look like iTunes on the old PC (with all the playlists, ratings, play count, etc.), and your iPod will see the iTunes library as the same iTunes library (because it is the same library).
If you did something different, and the old PC is still accessible, you may want to try it using the method from the linked document.

All iTunes songs grayed out and won't sync to phone

Hello,
I have over 9000 songs in my iTunes library. My iTunes library is stored locally on my iMac. The vast majority of songs were imported from CD's I own. If in iTunes I make the selection to sync the entire library to my phone, iTunes reports that there are about only 250 songs total. If I select "Sync only checked songs" and choose a few songs or albums, the number of songs to sync stays at zero. iTunes version 12.1.0.50.
When viewing my iTunes library I noticed that just about all of my song titles are gray. If I click on a song in iTunes it plays no problem. However I can't sync anything over to my phone anymore.
If I go to the library location on my HDD all of the music files are there as they should be.
I appreciate any suggestion - I've been trying to fix this for some time now and have had no success.
Regards.
NM

I have finally solved this issue. Here is the solution:
1. Open iTunes
2. Select Music
3. In the upper right hand corner select Albums.
4. Under "All Albums" highlight the first album, then scroll all the way to the bottom of the page, hold down the shift key and select the last album.
5. All albums should now be selected.
6. Place the cursor over one of the albums. Press with 2 fingers on the trackpad to bring up the menu.
7. Select "Check All"
8. Congratulations - no more grayed out songs and they will sync now.
9. Go into your iPhone sync and check the songs you want to transfer and click the sync button.
I hope this helps you to resolve your issue.
NO MAX

ICloud grayed out, restrictions won't allow reset?

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