ICloud has my old Apple ID and is prompting for a password, but I want to put in the new id, I can't because it is grey and there is no edit option. I'm prompted for a password to an account that doesn't exist
iCloud has my old Apple ID and is prompting for a password, but I want to put in the new id, I can't because it is grey and there is no edit option. I'm prompted for a password to an account that doesn't exist. Anyone know what I can do to fix this or why this is happening.? I had no issue putting in my new Apple ID everywhere else, I could sign out of the old and inactive account and then sign back in using my new and proper one. However, after the update to 7.3 it did a whole welcome to yr iPad and a set up thing and it went to set up iCloud and had my old Apple ID in grey where I can't change or edit it, it wants the password, when I put in the old password, it say yr Apple ID is incorrect but yet it won't let me change it??????? Anyone???
Sign out and back into your apple id from Settings>iTunes and App stores>(Your apple ID)>Sign Out and then sign in again with the new address. Close app store from running in the background (or restart the phone if your unsure how to do this). If when trying to update any apps they are still asking for the old apple ID, delete and re-install those apps.
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I have one iphone 5, and i want the new iphone 5s, can i give this iphone 5 and put some money and you give me the new ipohne 5s? Thanks
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Contact your local Apple store to inquire if they offer a trade-in program. Keep in mind you will get significantly more by selling the device yourself. -
I dont use the credit card i have in my account any more and I dont want to put in a new one, how can i delete that information and just download the free apps?
Changing Account Information
http://support.apple.com/kb/HT1918 -
I have video files on my desktop that i want to put into the new imovie 10. I click on import and try to click on desktop but it wont let me. Thanks for any help you can give!
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You want the one in your the folder for your user account.
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I want to know how to set firefox to remember my yahoo mail id and password. i've changed my password, but firefox only remember the old password. So, i've erased it in the security settings.
If the name stays the same and you only need to change (update) the stored password then fill the name in the login form and let Firefox fill the wrong password.
You may have to press the Tab key to fill the password field.
If you replace the wrong password with the new password then Firefox should offer to store the new password.
Yahoo uses "autocomplete=off" to prevent Firefox from saving passwords, so you need to use the ''Remember Password'' bookmarklet.
You can verify that Firefox has stored the new password: Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
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Apple tells me to wait until 1/11/13 to get an update for my iphone, but i want to use it right away. So, what can i do?
Go to https://expresslane.apple.com
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'. -
Itunes authorization for an account that doesn't exist?
My new MacBook is asking for an Itunes store authorization for a particular song under an account name that doesn't exist. My apple ID is an old e-mail address; I've already successfully authorized the computer to play songs from that account, into which I can log in with no difficultly. The account name that is supposedly attached to this song is a newer e-mail address (maybe I unsuccessfully tried to change the Apple ID at some point?), but when I click on "forgot password" in the authorization window, it says that the account for which it had prompted me to authorize doesn't exist. Suggestions?
Click here and fill out the form for assistance.
(34501) -
After my last update mu iphone and ipad has an deleted apple id, but my itunes have the new on and I cannot change it on my devices. Any help would be appreciated.
If it's an old account which you'd updated with a new email address then try logging out of it on the iPad (and iPhone) by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on the iPad (and iPhone). If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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I Need to delete an old iCloud account in order to update to my new Apple ID email but in order to delete the old account I need the old account to verify and it won't bc it no longer exists. Please help
If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Asks for a password on a account that doesn't exist
Hi there, I hope someone can help me with this problem.
Mail has a popup asking me to enter a password for a gmail account that is trying to connect to a smtp.mountaincable.net. I have deleted all the accounts from mail and went through keychain and deleted all the smtp and pop email accounts but this popup still persists. How can I remove this popup and delete this email account for good?
I setup mail with 3 email accounts, 2 @gmail and 1 @mountaincable.net. Somehow one of the gmail accounts has attempted to connect to smtp.mountaincable.net. I don't use this gmail account anymore.
I have searched this forum and seen others who have had similar issues but nothing has been able to resolve this issue for me.
Any help would be greatly appreciated.Check your smtp servers, it's likely to be there
Mail/Preferences/Accounts/Outgoing Mail Server (SMTP)/Edit SMTP Server List
Message was edited by: Csound1 -
I cannot delete an iCloud account from my phone as it ask me to verify an email address I mistakenly keyed in when I initially set up the account.
I have to delete the account but I am now locked out and cannot Erase the account so that I can begin the process again.
I have since establistry https://appleid.apple.com... enter the new icloud id, and try to edit the email address assocaited.
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Deleting an iCloud account that doesn't exist
I am trying to delete my iCloud account from my iPhone 4S that is synced with my old iTunes email account that is no longer active. The problem is that it asks for the password in order to delete it, but it does not accept any password because the account is no longer valid. Even when trying to look up the old account or password through the "Forgot ID or Password" link, it says it cannot verify the username, even after I have put in all my old information.
I can log into iCloud.com on a desktop using the new username, but I can't change it to the new one on my iPhone 4S without having a password, which doesn't exist. So I am stuck.
Any ideas?I'm having a similar issue right now and I'm about to pull out my hair. I've talked to two Apple support guys, neither of which have helped me AT ALL. They only told me to do what I have already done, so I'm not sure how well they listened to me, but they certainly didn't help me (no offense, Apple support).
I have done the "Erase All" option. When I go through the first steps - choosing language, country, wi-fi network, etc., it gets to a screen where it asks whether you want to restore from icloud, restore from itunes, or set your phone up as a new device. I have tried all three. But I want to restore from iCloud with my current Apple ID, not my old one that apparently doesn't exist anymore (so stop asking for it!).
So.. when I restore from iCloud, it lets me type in my current iCloud Apple ID... great, right?! However, once it gets to the menu (all of my stuff shows up, great again!) and I go into Settings > iCloud. it shows my OLD freakin' Apple ID and it asks for my password (which doesn't work). Why is it defaulting to my old, non-existent Apple ID even though I set it up to restore from my current one?! Same problem you're having. And yes, it still says the same thing at the bottom - that I can't delete this iCloud account because my iphone is being restored. But I can't figure out what the heck is still downloading - by now I have deleted all my apps, my music is all there and fully downloaded... so it must be my pictures. None of my pictures are showing up in my album even though it says that 652 pictures are downloading (it has been two days and not one picture has 'downloaded'). So if it's my pictures that are the problem, fine, although I'm not sure how to get around that. I have read about 73 other threads related to that issue with no resolution thus far. So basically I'm stuck.
I am tempted to hit the Stop Restore button, but I don't want to lose those 652 pictures that are supposedly "downloading." I don't know if I'll lose them, but I'm too scared to find out.
I just don't know what to do. And the nearest Apple store to me is 150+ miles away -
I just bought a new computer. Itunes only offers me the option of erase and sync, as I can only have it sync'd with one computer. I want to move my music to this computer from my ipod. Is this possible, or do I have to go back to my cds and upload everything from there? I just want to be able to move my music from my ipod to the new computer.
You need to transfer your iTunes Library from the old computer to the new one - then you can carry on syncing as normal. You can't move non-purchased music from an iPod to iTunes using iTunes. For purchased music, choose iTunes > File > Transfer purchases...
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How to delete an icloud account that doesn't exist
How do I delete the icloud account off my phone because it doesn't exist anymore and i don't remember the password.
Tap Settings > iCloud then swipe down then tap: Delete Account
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