"iCloud has stopped responding" when logging in safari
ICloud work fine on my mac but when I try to log in in safari I receive the following error: iCloud has stopped responding:
Thanks
Steort
Hi Steort,
Welcome to Apple Support Communities!
The article linked below provides a lot of great suggestions that should be able to resolve the issue.
iCloud: Troubleshooting web browser issues with iCloud.com
http://support.apple.com/kb/ts4050
Symptoms
When using iCloud.com, you may experience issues such as a web page not loading, or the web browser displaying distorted or outdated content. Learn more about troubleshooting these types of issues.
Resolution
Use a supported web browser
For the best web experience with iCloud.com, make sure you're using a supported web browser. For more information about iCloud system requirements, see this article.
Enable cookies and JavaScript
Cookies and JavaScript need to be enabled in order to properly access iCloud web services. If you're not sure whether you have Cookies or Javascript enabled, visit iCloud.com. If you're missing either Cookies or JavaScript support, iCloud web pages will provide an alert. If you're unclear on how to enable Cookies or JavaScript, refer to the Help menu for your browser.
Troubleshooting the cache
Most web browsers use a feature called "caching" to display frequently used information, images, and web resources. Caching stores or "caches" this information on your computer, so your computer doesn't have to download the same information every time it visits the same webpage. Caching makes subsequent visits to the same website or webpage faster.
If a website or webpage has been updated since your last visit, your browser sees the update and then loads the new content instead of the old cached content. In some cases, this doesn't work as expected and your browser displays the old information instead.
Expand All | Collapse All
Follow the instructions below for clearing your web browser's cache in Safari, Firefox, and Google Chrome on a Mac; or Firefox, Internet Explorer, and Google Chrome on a Windows PC.
To clear Safari's cache on a Mac (Safari 6.0 and later)
Close any open Safari windows.
Choose Safari > Preferences > Advanced.
Select the checkbox labeled "Show Develop menu in menu bar".
Close the Advanced window.
From the Safari menu bar, choose Develop > Empty Caches.
-Jason
Similar Messages
-
ICloud has stopped responding.
Hello
When I try to log in into iCloud I get always the same error: iCloud has stopped responding.
In the web console there is an error about a bad request.
Failed to load resource: https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=14FPlus30&clientId=
the server responded with a status of 421 (Bad Request)ERROR
URI error
FILE
https://www.icloud.com/
LINE
164
EXCEPTION INFO
column: 69
STACK
decodeURIComponent@[native code]
send@https://www.icloud.com/:164:69
invokeTransport@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:499:1071
fire@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:498:1596
fireRequestIfNeeded@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:509:1242
sendRequest@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:509:652
send@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:505:667
loginUser@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:698:1397
userDidSubmit@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:727:1115
tryToHandleEvent@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:414:326
sendEvent@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:422:934
performSubmit
attemptSubmit
action
_runAction@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:335:1436
_action@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:335:1300
mouseUp@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:334:1444
tryToPerform@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:135:1202
sendEvent@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:211:339
https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:222:663
run@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:156:138
sendEvent@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:222:552
mouseup@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:230:493
handle@https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:176:527
https://www.icloud.com/system/cloudos/14FPlus30/en-us/javascript-packed.js:177:467
MOST RECENT STACK
SC.run
> args: function () {n?r=n.get("pane"):r=this.get("menuPane")||this.get("keyPane")||this.get("mainPane"),i=r?r.sendEvent(e,t,n):null;}, SC.RootResponder:sc965, undefined, undefined, undefined
SC.RootResponder#sendEvent
> args: mouseUp, [object Object], SC.ImageButtonView:sc1908, undefined, undefined
SC.RootResponder#mouseup
> args: [object Object], undefined, undefined, undefined, undefined
function (e) {if(typeof SC=="undefined"||SC.Event.triggered)return YES;var t,n,r,i,s,o,u,a,f,l;o=SC.A(arguments),o[0]=e=SC.Event.normalizeEvent(e||win
> args: [object Object], undefined, undefined, undefined, undefined
function () {return SC.Event.handle.apply(SC.Event._elements[s],arguments);}
> args: [object MouseEvent], undefined, undefined, undefined, undefined
IS FATAL
true
TYPE
client
APPLICATION NAME
cloudos
APP STATECHART
SC.Statechart:sc933
initialized: true
name: cloudos-statechart
current-states: [
active.authUI.fieldsEditable
state-transition:
active: false
suspended: false
handling-event:
state: active.authUI.fieldsEditable
event: userDidSubmit
handler: userDidSubmit
BUILD NUMBER
14FPlus30
TIME
Mon Oct 06 2014 09:09:05 GMT+0200 (CEST) (1412579345018)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.1.17 (KHTML, like Gecko) Version/7.1 Safari/537.85.10
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' already loaded.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudos_foundation/springboard'.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: CloudOS.main() missing localized strings, waiting for them...
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Got localized strings back AFTER app is loaded and CloudOS.main() has run. Running CloudOS.run() now, because CloudOS.localeDidLoad changed from false to true
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Loading localized strings and metrics
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: --> Request 1: GET to /applications/pages/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: --> Request 2: GET to /applications/numbers/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: --> Request 3: GET to /applications/keynote/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: BEGIN initialize statechart
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: BEGIN gotoState: __ROOT_STATE__
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: starting from current state: ---
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states before: ---
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: __ROOT_STATE__
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: loading
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states after: loading
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: END gotoState: __ROOT_STATE__
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: BEGIN gotoState: validatingAuth
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: starting from current state: loading
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states before: loading
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: pivot state = __ROOT_STATE__
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: <-- exiting state: loading
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: validatingAuth
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: validatingAuth.gettingReply
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: --> Request 4: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=14FPlus30&clientId=0F0175B1-FFE0-485C-84C5-4396BA2C00A4, headers: Content-Type=text/plain, body: (omitted)
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states after: validatingAuth.gettingReply
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: END gotoState: validatingAuth
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: END initialize statechart
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for CloudOS: null -> en-us. We WILL relocalize cloudOS.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'mail': null -> en-us. We WILL relocalize 'mail.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'contacts': null -> en-us. We WILL relocalize 'contacts.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'calendar': null -> en-us. We WILL relocalize 'calendar.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'notes': null -> en-us. We WILL relocalize 'notes.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'reminders': null -> en-us. We WILL relocalize 'reminders.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'find': null -> en-us. We WILL relocalize 'find.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'iclouddrive': null -> en-us. We WILL relocalize 'iclouddrive.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'settings': null -> en-us. We WILL relocalize 'settings.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Language check for app 'documentsdev': null -> en-us. We WILL relocalize 'documentsdev.'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: <-- Response 3: 200 (133ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=349, Content-Type=application/json, Date=Mon, 06 Oct 2014 07:02:37 GMT, ETag="2c0-503a9fa76cf80", Expires=Tue, 06 Oct 2015 07:02:37 GMT, Last-Modified=Mon, 22 Sep 2014 16:31:10 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Adding additional data for keynote
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: dynamic app keynote
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: <-- Response 1: 200 (149ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=349, Content-Type=application/json, Date=Mon, 06 Oct 2014 07:02:37 GMT, ETag="2be-503a9fa76cf80", Expires=Tue, 06 Oct 2015 07:02:37 GMT, Last-Modified=Mon, 22 Sep 2014 16:31:10 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Adding additional data for pages
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: dynamic app pages
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: <-- Response 4: 421 (119ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: {"error":"Missing X-APPLE-WEBAUTH-TOKEN cookie","success":false}
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: COS: invoking validateDidFail
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: BEGIN sendEvent: 'authDidNotValidate'
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: validatingAuth.gettingReply: will handle event 'authDidNotValidate'
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: BEGIN gotoState: active.authUI
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: starting from current state: validatingAuth.gettingReply
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states before: validatingAuth.gettingReply
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: pivot state = __ROOT_STATE__
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: <-- exiting state: validatingAuth.gettingReply
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: <-- exiting state: validatingAuth
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: active
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: active.authUI
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: active.authUI.downloadingAuthModule
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/14FPlus30/cloudkit/photo/14FPlus30/en-us/javascript.js'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/14FPlus30/cloudkit/auth_ui/14FPlus30/en-us/stylesheet.css'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/14FPlus30/cloudkit/auth_ui/14FPlus30/en-us/javascript-strings.js'
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states after: active.authUI.downloadingAuthModule
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: END gotoState: active.authUI
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: END sendEvent: 'authDidNotValidate'
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' finished loading.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/auth_ui'.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: BEGIN gotoState: active.authUI.fieldsEditable
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: starting from current state: active.authUI.downloadingAuthModule
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states before: active.authUI.downloadingAuthModule
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: pivot state = active.authUI
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: <-- exiting state: active.authUI.downloadingAuthModule
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: --> entering state: active.authUI.fieldsEditable
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: current states after: active.authUI.fieldsEditable
Mon, 06 Oct 2014 07:02:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: END gotoState: active.authUI.fieldsEditable
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Preloading background images, but every image was already loaded. Running callback immediately.
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: <-- Response 2: 200 (348ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=349, Content-Type=application/json, Date=Mon, 06 Oct 2014 07:02:37 GMT, ETag="2c4-503a9fa76cf80", Expires=Tue, 06 Oct 2015 07:02:37 GMT, Last-Modified=Mon, 22 Sep 2014 16:31:10 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Adding additional data for numbers
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app numbers
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: At long last, SpringboardView is now allowed to generate button instances!
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 11 conditions. Requirement was: initial set of buttons
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 10 conditions. Requirement was: Button for mail
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 9 conditions. Requirement was: Button for contacts
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 8 conditions. Requirement was: Button for notes
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for reminders
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for find
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for iclouddrive
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 4 conditions. Requirement was: Button for settings
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: Button for keynote
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: Button for pages
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: Button for numbers
Mon, 06 Oct 2014 07:02:37 GMT: DEBUG: Springboard: Springboard View has become ready to show! All of its wait conditions have been satisfied.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/14FPlus30/cloudkit/error_catcher/14FPlus30/en-us/stylesheet.css'
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/14FPlus30/cloudkit/error_catcher/14FPlus30/en-us/javascript-strings.js'
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/language'.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/language' -> '/system/cloudos/14FPlus30/cloudos_foundation/language/14FPlus30/en-us/javascript-strings.js'
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/14FPlus30/coreweb/date_formatter/14FPlus30/en-us/javascript-strings.js'
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/alarms'.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/alarms' -> '/system/cloudos/14FPlus30/cloudos_foundation/alarms/14FPlus30/en-us/stylesheet.css'
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/alarms' -> '/system/cloudos/14FPlus30/cloudos_foundation/alarms/14FPlus30/en-us/javascript-strings.js'
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' finished loading.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' was prefetched, not evaluating until needed.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' finished loading.
Mon, 06 Oct 2014 07:02:41 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' was prefetched, not evaluating until needed.
Mon, 06 Oct 2014 07:02:50 GMT: DEBUG: Sending stats to feedbackws
Mon, 06 Oct 2014 07:02:50 GMT: DEBUG: --> Request 5: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Mon, 06 Oct 2014 07:02:50 GMT: DEBUG: <-- Response 5: 200 (121ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Mon, 06 Oct 2014 07:02:50 GMT: INFO: Successfully sent stats to feedbackws
Mon, 06 Oct 2014 07:03:29 GMT: DEBUG: CloudOS window received focus event
Mon, 06 Oct 2014 07:03:29 GMT: DEBUG: CloudOS window received focus event
Mon, 06 Oct 2014 07:03:48 GMT: DEBUG: CloudOS window received focus event
Mon, 06 Oct 2014 07:03:48 GMT: DEBUG: CloudOS window received focus event
Mon, 06 Oct 2014 07:08:38 GMT: DEBUG: CloudOS window received focus event
Mon, 06 Oct 2014 07:08:38 GMT: DEBUG: CloudOS window received focus event
Mon, 06 Oct 2014 07:09:04 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: BEGIN sendEvent: 'userDidSubmit'
Mon, 06 Oct 2014 07:09:04 GMT: INFO: SC.Statechart<cloudos-statechart, sc933>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Mon, 06 Oct 2014 07:09:04 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Mon, 06 Oct 2014 07:09:05 GMT: INFO: Spent 35 ms symbolicating
Mon, 06 Oct 2014 07:09:05 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Mon, 06 Oct 2014 07:09:05 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Mon, 06 Oct 2014 07:09:05 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
Mon, 06 Oct 2014 07:09:05 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
Mon, 06 Oct 2014 07:09:05 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks. -
ICloud has stopped responding on my PC but is ok on a browser ??
iCloud has stopped responding on my PC but is ok on a browser ??
I lost SIRI also after I updated to IOS 6. I was going to reset and then decided to check in the Settings to see what was going on. Sure enough, the updated turned SIRI off. Turned it back on again and it works fine!
-
Calendar has stopped responding when deleting an event
When I try to delete an event in ICloud or sync my Icloud to my pc I get an error message all the time. Calendar has stopped responding. I'm using windows XP SP3. Can anyone help?
This can also happen when you have an active workflow process, if you try and delete when it is active planning can hang.
You have to stop the process, delete the member then start it again.
Cheers
John
http://john-goodwin.blogspot.com/ -
Icloud photos is not enabled AND iCloud has stopped responding
I recently upgraded my iPad mini with the 8.1 as suggested/ Since then I have been having problems with my iPad and HP pc communicating. I am mostly concerned with the pictures.
At first there was not enough storage for the upgrade, I corrected this an deleted applications and other unnecessary documents that I no longer needed or did not use. It was eventually successful downloading. Things seemed to be working ok until I wanted view some pictures on my pc that had recently been shared with my by my son, specifically I wanted to print them (my printer and iPad are incompatible). I could not fond them on my pc, they had not "downloaded" as it had previously.
I have tried to correct the problem to no avail. I have even gone so far as to remove and reinstall iCloud to my pc without success. I am at a loss as to what needs to be done.Thanks for your reply, however I should have been better about explaining what my issue is, I apologize. I hope this explanation works:
I received an update in my "App Store" for iOS 8, I believe. When I attempted to update, it advised that there was not enough storage,( however there was plenty avail as had just renewed my iTunes Match storage for the next year.) I tried to get it to work for about 5 days and finally "closed" and or "deleted" unused apps to try to gain additional storage that the update was telling me that I needed. Finally after 6-7 applications were "deleted" I was able to get the application to "update" and since then I have not been able to "sync" my photos between my iPad Mini and my Window PC.
I also just realized that all of the music that I have loaded onto iTunes via purchase from iTunes app AND uploaded from my pc have to be re-loaded to play (there is a cloud symbol next to all of them, with the exception of the ones that have "re-loaded" and played).
I hope this description makes sense.
Thank you in advance for any and all help you can provide. -
I keep receiving an error message "Photos has stopped responding" when I try to upload photos to icloud photo library.
Hi, I had the same problem. I finally figured it out. Plug in the USB cord to your ipad, but beofre plugging it into your computer make sure your ipad is not in the locked or sleep mode. Once I did this, my photos showed up and started downloading. Hope that helps you!
-
My ipad 2 has stopped responding to tap commands after updating to ios 8.2
After updating the IOS to 8.2 the ipad has stopped responding to commands in Safari or any other application. The touch screen is functional as I can punch my password to unlock the ipad.
How to solve this problem
Regards
PrabhatTry to give it a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple let go and let it reboot and see if that helps
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Find My iPhone has stopped responding from iCloud
I don't know what triggered the problem. I was trying to find my iphone in my Imac today with bad results. It was working fine until yesterday, but today it didn't. (last night I even forgot to turn off the computer, so I didn´t have to turn it on this morning).
I logged into iCloud with my apple id and every time I click Find My Iphone I get a message saying "Find My iPhone has stopped responding." in an error reporting box.
I checked with my Ipad and it worked fine, and I also checked on the web http://www.apple.com/es/support/systemstatus/
I tried with Safari and with Firefox, with same results.
I tried with my son's apple id too and with my brother's too, with the same bad results.
I checked for Safari Extensions, but I don´t have any.
I checked for software updates, but the Imac is ok.
I restarted my Imac a couple of times, too.
The message says:
"Find My iPhone has stopped responding.
An error has prevented this application from working properly."
I did send to Apple the error, which is the following:
ERROR
undefined is not an object (evaluating 'r.mapEngine'). The calling function is render@
FILE
https://cdn.apple-mapkit.com/mk/1/mapkit.js
LINE
1690
EXCEPTION INFO
column: 1603
STACK
render@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1603
reloadTileCollections@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1693:164
https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1476
flushNode@https://cdn.apple-mapkit.com/mk/1/mapkit.js:830:453
flushNode@https://cdn.apple-mapkit.com/mk/1/mapkit.js:778:557
N@https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:1100
b@https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:746
y@https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:804
setForObjectWithSetter@https://cdn.apple-mapkit.com/mk/1/mapkit.js:785:266
o@https://cdn.apple-mapkit.com/mk/1/mapkit.js:690:854
set@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1314:198
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1615:149
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1627:84
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1706:763
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1711:1080
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1732:208
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1741:89
create@https://cdn.apple-mapkit.com/mk/1/mapkit.js:668:1263
n@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1758:81
createMap@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:921:501
didCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:983:538
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:927
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
createLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:647
insert@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:256:1537
appendTo@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:257:49
append@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:256:1035
main@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:1012:1144
main@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:88:700
https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:779:1091
run@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:200:138
_applicationShouldInvokeMain@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:779:336
invokeDelegateMethod@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:213:126
_messageWasReceived@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:778:434
handle@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:220:789
https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:221:733
IS FATAL
true
TYPE
client
APPLICATION NAME
find
APPLICATION BUILD NUMBER
14FPlus.a7f2fdd
LOG
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 17:56:38 GMT: INFO: Spent 61 ms symbolicating
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
APP STATECHART
SC.Statechart:sc934
initialized: true
name: cloudos-statechart
current-states: [
active.springboard.waitingForApp
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
14FPlus30
TIME
Wed Oct 15 2014 12:56:38 GMT-0500 (ECT) (1413395798979)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.1.17 (KHTML, like Gecko) Version/7.1 Safari/537.85.10
DSID
1012045331
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 17:56:38 GMT: INFO: Spent 61 ms symbolicating
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.I have the same problem too!
Find My iPhone has stopped responding.
The following error message is shown:
ERROR
Cannot read property 'mapEngine' of undefined. The calling function is TypeError: at n$324.extend.render (
FILE
Unknown
LINE
Unknown
MOST RECENT STACK
function (e){CK.errorCatcher.handleException(e)}
> args: TypeError: Cannot read property 'mapEngine' of undefined, undefined, undefined, undefined, undefined
STACK
TypeError: Cannot read property 'mapEngine' of undefined
at n$324.extend.render (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1603)
at n$324.extend.reloadTileCollections (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1693:158)
at null.<anonymous> (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1455)
at n$46.extend.flushNode (https://cdn.apple-mapkit.com/mk/1/mapkit.js:830:437)
at n.flushNode (https://cdn.apple-mapkit.com/mk/1/mapkit.js:778:548)
at N (https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:1091)
at b (https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:745)
at Object.y [as resume] (https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:803)
at n$3.extend.setForObjectWithSetter (https://cdn.apple-mapkit.com/mk/1/mapkit.js:785:260)
at o (https://cdn.apple-mapkit.com/mk/1/mapkit.js:690:826)
at t.set (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1314:194)
at t.init (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1615:146)
at t.init (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1627:79)
IS FATAL
true
TYPE
client
APPLICATION NAME
find
APPLICATION BUILD NUMBER
14FPlus.a7f2fdd
LOG
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 06:34:40 GMT: INFO: Spent 465 ms symbolicating
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
APP STATECHART
SC.Statechart:sc934
initialized: true
name: cloudos-statechart
current-states: [
active.springboard.waitingForApp
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
14FPlus30
TIME
Wed Oct 15 2014 14:34:40 GMT+0800 (China Standard Time) (1413354880888)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.124 Safari/537.36
DSID
1332262939
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 06:34:40 GMT: INFO: Spent 465 ms symbolicating
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
iPhone 6 -
Safari stops responding when I try to bookmark (and other slow problems!)
Two weeks ago my logicboard died, so I sent my ibook out to Apple for it to be fixed. Ever since I got it back this past Tuesday, my Safari has been extremely slow, but nothing else is wrong with my computer. Here are the problems:
- The biggest issue is that Safari stops responding when I try to make a bookmark. The popup appears to select the bookmark's destination and to enter the name, but when you hit ok, the rainbow wheel comes up and it stops responding, so I have to reset Safari, and now I can't make new bookmarks at all.
- It lags when it tries to open new windows, especially new tabs.
- If a new page loads that scrolls at all, and then I try to scroll down, the wheel appears for several seconds until it can load the rest of the page. It's as though it gets stuck before it can scroll.
- Sometimes when typing, it will also start to lag behind my typing speed, or if I try to click on a new field, it will not immediately allow me to type on occasion.
All these things have never happened before I sent it out. I have reset my cache, and I have tried entering the open DNS addresses in my networks, which has improved loading speed, but hasn't fixed any of these problems. Does anyone have any idea what could be wrong and how I can fix anything?
Message was edited by: canyon to the skyTry verifying the hard disk.
Boot from your restore disk while holding down the C key until you see the Apple logo, then let go of the C key. You'll see an Installation window, select English. From the Menu Bar, select Utilities/Disk Utility. Select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, then click Verify. If DU reports errors, click Repair. If Disk Utility cannot repair the disk you have several options. One is DiskWarrior or
TechToolPro If Disk Utility can repair any errors, go back to the Menu Bar, click Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
If you don't have a restore disk, try booting into Safe Mode
Carolyn -
Trying to set up contacts on Windows7 PC. Get error message that "setup cannot start because iCloud server has stopped responding. How can I fix this?
Looks like itunes was still trying to communicate with my iphone and got confused when it couldnt find it. Found this in another post and it worked great.
Solution:
Make sure you are not connected to the internet and then open itunes. Sync your phone and then enable the internet again. Then stay connected to the internet and close your itunes and reopen it. Bam problem solved.
By WaKaDo -
ICloud server has stopped responding
When I select contacts to sync with iCloud, I get the iCloud server has stopped responding.
I'm getting the same problem. iCloud wasn't working (which happens every couple weeks) so I uninstalled and then reinstalled it which always worked until now. Now during setup I ge the iCloud server has stopped working message. I have tried everything...rebooting, re-installing, etc. Nothing works
-
When I try to set up Icloud control panel in Windows Vista, I get "your setup couldn't be started because the Icloud server stopped responding. I've tried loads of fixes suggested on the net but none worked. Can anyone help me please?
Hello, ksb2.
Thank you for visiting Apple Support Communities.
We are investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
Cheers,
Jason H. -
tried installing Icloud calendar on windows 8.1 and get the message "Calendar has stopped responding". does anyone have any suggestions?
Hey there Alex,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue installing iCloud Control Panel on your PC, you’re seeing an alert message related to an iCloud server not responding. Take a look at the article linked below and try running through the troubleshooting steps it provides.
iCloud: iCloud Control Panel setup cannot be started - Apple Support
So long,
-Jason -
IPhoto 11 has stopped responding. I had been working on a large slideshow for a week now and all was great when the slideshow froze when I tried to add another image. To shut it down I had to force quit. When I have tried to re-open IPhoto starts to launch but the rainbow icon just keeps going round and I have to force quit to get out of the programm. I cannot access any of the files in IPhoto and it wil not open. Any suggestions??? I would really want to save my images in IPhoto if at all possible as I do not have them stored anywher elese. Any help would be very apprreciated.
Remember: you always need a back up for any important data on your computer. Always.
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
If that fails
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?
Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Not responding or does not turn oniOS: Not responding or does not turn on
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