ICloud icon next to an app I didn't purchase?
This morning I searched for an app that was just released last week (the Beemo app) and the iCloud icon was next to it. I hadn't downloaded it before and literally just heard about it today. No devices connected to my account had downloaded it, and it is nowhere in my purchase history.
This isn't really a problem, but I'm curious if anyone else had the iCloud icon appear next to an app they have never downloaded before? What could cause this?
No idea, unless someone else purchased it that was sharing your ID. You could ask iTunes store support if they could shed any light on it: http://www.apple.com/emea/support/itunes/contact.html.
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Below is a snapshot of how it looks like.
Why is there an update when I don't even have the app ?
If I click the Update button , the message I got is this :
and I have no idea what's going on.Thanks DahVeed, it all make sense now. No-wonder someone elses e-mail ID was showing up.
I never advocate the usage of pirated apps, as being a software developer myself I understand the difficulty of creating apps and when people use it without purchasing them.
I can confirm that the app is now deleted from the external hard disk (which belongs to my friend). -
A very strange stripy iCloud icon next to "Music" in iTunes?
I've looked at the other discussion that showed the various icons and none of what was there is what I'm seeing. It's the iCloud icon, however it's animated with grey stripes. It seems to have been like that for a few days. I went in and signed out of the store an re-signed back in and then reupdated all the music that's stored there.
Anyone seen this before?Yup, I've got it too, but only on one machine - the one whose music library is almost exclusively in the cloud. When I quit and relaod iTunes, the problem goes away for a while, but it always comes back.
When the striped animation is running, I can't play any of the cloud files - but I can play the same songs out of my media server, in the living room, which is connected to the same iTunes account (and has all the song files loaded in its library). -
Now the song is not in my phones memory anymore and when I want to listen to it I have to download it again. It picks and chooses songs randomly and for some reason it is usually the most current ones I download. How do I stop my phone from automatically sending things to the cloud without my permission?
The small cloud icon to the right of your songs means the song is not stored on you devices drive, not that it was uploaded to iCloud. You can listen to that song, but it's being streamed. If you tap on the small cloud icon it should download the song onto your devices hard drive. Once you do that the icon should not reappear again.
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Some mac app icons disappears and mac App Store didn't open
some mac app icons disappears and mac appstore cant open
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
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Have songs on my hard drive already, but still has iCloud icon next to it in iTunes...
So I'm confused as to how iTunes Match should work apparently. I have it turned on and it works fine, but all of the songs in my iTunes library (connected to airport extreme) says they are in the iCloud instead of local. So then if I press the download button for that song, it downloads it and duplicates the song on the hard drive! How weird! Why wouldn't it just point to the file on my hard drive since it's already there?
Or once we turn on Match, should we go and delete our entire local library? I'm just confused.
I also thought I could play them and it would show as downloaded by pointing to the hard drive version, but no dice. Apparently it only streams from a Mac.
The whole reason this is an issue (besides *** backwards functionality) is I am trying to export a playlist and it only shows downloaded songs in the text file, not songs in iCloud, even though all the songs are on my hard drive!
Anyway, and ideas would be great.
Thanks,sadcaper wrote:
With iCloud, is there a need to backup music anymore? If you lose your hard drive, can't you just download it again from iCloud? That was my impression at least.
Read this: FAQ: Why iTunes Match Can Not Be Used as a Backup. If you care about your data you'll still keep local backups of all your personal data. Cloud storage is nice and all that but Apple doesn't market iTunes Match as a backup solution and because the matching is not 100% accurate nor does the service store Apple Lossless files, it is not a viable backup solution. For cloud backups you want a company like Backblaze or Mozy or one of the others available who are backup solutions.
sadcaper wrote:
Currently both MBPr and iMac have the iTunes Media folder pointed to the Drobo. However, I did notice that some music files were downloaded locally on the MBPr, which I think are from the auto download feature. Not sure though.
Yeah, the home sharing thing may work. I wanted for both machines to be able to see purchases from either machine, or iPhones. That's why I wanted them to share a library. So if I bought a song on my laptop, I could run upstairs and see if on the iMac as well. Maybe library sharing is the best way to do that however.
Keep in mind that any purchases made on the MBPr will be downloaded, and with automatic downloads turned on purchases from other devices will also be downloaded. Right off the top of my head I don't know if this will result in duplicate downloads, but as long as the MBPr is on the local network and iTunes has the library pointing at the Drobo it will all go into the same spot. BUT... if you make a purchase on the MBPr while away from the local network that purchase will be downloaded to the local internal HDD.
So a variation on the theme I talked about above is to, perhaps, not make any purchases on the MBPr and turn off auto-downloads for purchases and keep iTunes Match and Home Sharing enabled. This will enable you to access the music library while home and away and not keep any media on the internal HDD. -
ICloud icon next to ALL my songs on my iPhone after restoring from backup on iTunes
i recently just had my iPhone back after having it repaired. I made a backup on my Mac before sending it away. Now after waiting for it to restore itself and even watch it download all 1800 songs, none of them will play unless i download them from iCloud. I dont understand why as it's never done this with my music before. I dont have iTunes Match and i dont recall ever storing any of my music to the cloud - just my mac. I am not really prepared to go through my entire list of songs and download them separately, so any suggestions as to why it's suddenly decided to do this and how to sort it? everything else from the back up is working fine and is the same as before. thanks!
Hi BeeRai,
If your music is not showing up locally on your iPhone, even if you do not have iTunes Match, you may want to try turning of the iTunes in the Cloud settings as described on the following page, then resyncing if necessary:
Just show music that’s been downloaded from iCloud. Go to Settings > Music, then turn off Show All Music.
Remove iPhone from your list of “iTunes in the Cloud” devices. In iTunes on your computer, choose Store > View Account. Sign in, then click Manage Devices in the “iTunes in the Cloud” section.
iPhone User Guide - iTunes Match
http://help.apple.com/iphone/7/#/iph6e2dfb83
Regards,
- Brenden -
Mac App Store showing updates for an app I didn't purchase
The Mac App Store keeps showing updates for 'Nyan Cat: Lost in Space', but I have not purchased this app. When I click 'update', it shows up with somebody else's email address, which I did not recognise, and if I try to enter my email address + password it does not accept.
Let me beat you to it here... the Apple ID you are seeing is....
DRUM ROLL !!!!
[email protected] <-- TRALLAHHHH LAHHHHH!!
This is because you (or let's say someone else) has been doing some very naughty Utorrenting.
Now, with this info to arm yourself, you may be able to figure out what cracked item you have placed on that machine. -
I am having trouble with my itunes account because some of my song will not let me play them because they have an icloud icon with a down arrow in the middle and whenever I click on the song to play it a message pops up and says "You must authorize this computer before you can download the previous purchase". what does that mean and how do i fix it?
The iCloud icon is used to re-download your already purchased content from iTunes
To authorize your PC click Store in the Menu Bar and then Authorize This Computer
Note: If using iTunes 11 press Alt or Ctrl+B to show the Menu Bar -
CHarged for games purchases I didn't purchase
My itunes account charged me about $250 for game apps I didn't purchase, I tried using the report problem page, but it just wouldn't work for me... Help!! WHo should i contact about this problem and what cna i do to undo this??!!?!?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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just replaced my iphone 4 with new 4. restore from icloud is hung on an app I no longer use (password probably expired) how can i get the restore to move on to the next app
Read another post in the forum about this and it appears this app also installs a profile with a proxy service that you will have to try and delete as well. Check that out.
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Ok...so I have the latest version of iTunes per response to my previous question. Why isn't there a cloud icon next to the movie I just downloaded? I assume that's the only way to access movies on the cloud. ( My computer shows the icon.)
What are you trying to do? If the movie is on your iPad, the cloud icon will not appear next to the movie. You will see the cloud icon next to the movie if you delete it from your iPad and then you can download it again. That is assuming that the movie is eligible for a free download as not every movie can be downloaded again for free.
This is a screenshot of the purchased tab in iTunes on my iPad. These movies are already on my iPad so there is no cloud icon next to them for another download.
What I don't understand is for what reason are you trying to access the movie? If you want to watch the movie, it is in the videos app. Maybe that is where I am missing the boat. -
All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?
Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page. -
i can't download apps , coz it appear an icloud icon instead of "free"
The cloud icon means you've already downloaded those Apps in the past and they are in your purchased history.
For payed apps this would allow you to redownload them without having to pay again.
Just tap on the cloud icon to start the download.
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