ICloud id does not match appleId

Hello,
I've updated the iOS yesterday to the iOS7. And now iCloud has the wrong user id.
I can't delete the account because it asks for the password for the "wrong account user id".
I try to retrieve the password for this "wrong account user id" but I never receive the mail.
regards,

Yeap that's more or less what I've done also.
I changed my apple id to the old one.
Logged in to my iphone.
Deleted my iCloud account.
Changed again my apple id.
Created a new iCloud account.

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  • HT5622 my icloud id does not match my apple id and i can't do anything with my phobne

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    Hey quaisser,
    Some of the following steps don't fully apply to your situation, but I'd run through the ones I haven't crossed off to see if that resolves the issue:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
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    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    via: iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
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  • TS4036 My icloud id does not match my Apple id

    I am unable to do any backups or perform most actions on my iPad because my Apple ID and my iPad ID do not match!  I need to change my iPad to match the Apple ID, but do not find directions to do so.  Please help!
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    For me this is on an iPhone 4S with iOS 7.0.2.  I went to the final confirm before delete and never found a "Keep on My iPhone" prompt.  It simply says all your iCloud stuff will be deleted from this phone.  So I didn't do that.
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    Maybe I'm starting to get it.  It's only the stuff in the Cloud that will be deleted and I'll still get an opportunity to keep everything else on the phone via a prompt after this point?

  • My icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?

    my icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?

    To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID.  If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT2731 I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do infix this

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    If you can't remember your password then see if you can get it reset via http://iforgot.apple.com
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  • I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music it no longer goes to icloud an does not show up on my iphone.

    I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music from itunes it no longer goes to icloud an does not show up on my iphone.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
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  • Your credit card does not match your bank's records

    your credit card does not match your bank's records. appears at purchase in itunes store.
    2 months with no solution on this. Nothing has changed with my bank at all. Yet apple was able to bill the same card for my mobile me acct. so the card does in fact work! I emailed and got what I already knew. see below, then my reply.
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    I've read the support pages through and through and have gone through all of these steps in the past. Nothing on my end has changed. This card has been used for approx three years now, never to have been edited. As stated... In the midst of all of this difficulty, you were able to bill the same card for my mobile me subscription. Which should technically not gone through due to the supposed billing info not matching my bank's records! So quite simply, my card does work, this is something on your end, not my bank.
    And I did however change the type case to match my statement to no avail. This never made a difference in the past, but I tried it regardless.
    After attempting things for two months, I am growing tired of trying to spend my money on Apple. I will try one more suggestion if one is available. After that, I have had great success with the amazon store and may have to flip over to them. My time is way too valuable to be troubleshooting a problem I did not create.
    any specific help would be appreciated (please do not copy and paste tips from the support pages... been there)
    Eric

    As a follow up to my last post, I thought I would offer you my customer service experience as I am hoping you can avoiding going through what I've been through and that this will save you some time.
    I'm listing the discourse chronologically for your convenience:
    Specific request: My credit card or billing information is not accepted
    Details:
    iTunes says my credit card information does not match my bank information and will not let me make purchases. I have updated my account information and I still cannot make purchases. I get the same message that my card does not match my bank's information- which it does.
    Please help.
    TrackID: 1--------------
    Dear ----------,
    Welcome to Apple iTunes Store Customer Support. My name is Snehashish.
    I am sorry to hear that you haven't been able to make purchases on the iTunes Store with your credit card. I know this is frustrating, and I will try to provide as much information as I can to help you resolve it.
    -----------, upon checking your account I find your credit card will be expired after this month. So you have to change it then. I suggest you to change it now or contact your credit card company as it is declined by iTunes.
    The iTunes Store has been unable to verify an authorization from your credit card company. There are several possible reasons for this:
    - Your credit card company's servers may have been busy. Trying again later may resolve the issue.
    - Your card may not have been activated yet. If so, you will need to activate it.
    - You may need to call your credit card company before the authorization is approved.
    - You may need to ensure that you correctly located the credit card's security code. To see instructions for locating the security code, choose View My Account from the iTunes Store menu, sign in to your account, click Edit Payment Information, and then click the "What is this?" link next to the Security Code field.
    - Your billing name or address does not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure its records are up to date and match exactly what you are entering as your billing information.
    --------, please follow these steps to confirm or update your account information:
    1) Go to the My Apple ID site at:
    http://appleid.apple.com/
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
    3) Click the "Manage your account" link.
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
    5) Click "Addresses" in the left column.
    6) Confirm or edit your information.
    7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
    8) Click Save Changes.
    Once your information is updated, try placing an order on the iTunes Store again. If the iTunes Store still cannot obtain an authorization for your card, it means that your billing information is still incorrect, either with your credit card company or with its verification system, which may be handled by another company.
    Fortunately, you may be able to make iTunes Store purchases with another payment method. For example, if PayPal accepts your credit card, you can use your PayPal account to buy from the iTunes Store. If you need more information about using PayPal on the iTunes Store, please let me know.
    ------, I hope this information is helpful. Thank you for your interest; I am pleased that you want to be an iTunes Store customer. Have a great day!
    Sincerely,
    Snehashish
    iTunes Store Customer Support
    Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
    Follow-Up: 1----------------
    Hello again,
    I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
    Sincerely,
    Snehashish
    iTunes Store Customer Support
    Greetings Snehashish,
    When I wrote my original ticket it was to address the issue of the fact I had already updated my credit card information and I was still receiving the error message of "my credit card not matching my bank information" in iTunes. Giving me instructions on how to update my account information was not helpful because I had already taken that step. So, no, my problem remains unresolved and I am unable to make any purchases in iTunes or update my iPhone.
    Luckily, the item I was looking to purchase was available on Amazon digitally so I went ahead and bought it there without any problem whatsoever with my credit card- furthering the mystery and the enigma that is iTunes rejection of my credit card.
    Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
    Thank you,
    Dear ------------,
    Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
    I am glad to hear that your credit card works on another website. Some of our customer resolves this type of issue by removing credit card from their account, buy a free app and then re-add the credit card to account. I suggest you to try that.
    ---------, please delete the credit card information from your account:
    1) Open iTunes and sign in to the iTunes Store.
    2) Select "View My Account" from the Store menu.
    3) Enter your password and click the View Account button.
    4) Click the Edit Payment Information button.
    5) Select "None" as the payment type.
    6) Click the Done button at the bottom of the page.
    After you select the "None" option, please attempt to download a free App from iTunes Store. Then sign out from your account and sign in back and re-add your credit card information.
    --------, then, please follow these steps to confirm or update your account's information:
    1) Go to the My Apple ID site at:
    http://appleid.apple.com/
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
    3) Click the "Manage your account" link.
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
    5) Click "Addresses" in the left column.
    6) Confirm or edit your information.
    7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
    8) Click Save Changes.
    Once your information is updated, try placing an order on the iTunes Store again.
    If you have further questions or concerns, please feel free to contact me again. Have a nice day, ----------!
    Hello again Snehashish,
    My address is confirmed and matches my bank account. I followed the steps as you directed with deleting my information downloading the free application and then re-entering my payment information. I continue get the error message that my credit card information does not match my bank's records. I have as of today called the bank and confirmed twice that my banking address is correct. The error is not happening on the banking side of the equation.
    Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
    Thank you very much,
    Dear -------,
    Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
    Thank you for your response. Upon reviewing your account I find you removed that credit card successfully. I suggest you to update that information to start purchasing. You can also use gift card as well.
    --------, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
    To update your billing address or credit card number, follow these steps:
    1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
    http://www.apple.com/itunes/download
    Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
    2) Click this link:  <link to launch itunes>
    iTunes will automatically launch and the sign-in dialog will appear.
    3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
    4) On your Apple Account Information page, click Edit Payment Information
    Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
    5) When all of the information is up to date, click Done.
    When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
    Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
    ---------, if you have further questions or concerns, please feel free to contact me again. Have a nice day!
    Despite already having the current version of iTunes, I re-downloaded the program and installed it on my computer. I logged into the link you sent me. I entered in my banking (again and without mistake) information exactly as it is on my billing information. I have now entered my credit card information correctly on iTunes repeatedly- it has not deviated nor changed and there has never been a mistake in my data entry. I have used this credit card at other locations and online stores without error and my banking and credit card information is correct.
    I entered a credit card I DO NOT want to use in conjunction with my iTunes account and it was accepted without incident or error message. The problem is that the card I do want to use, that I NEED to use to make purchases on iTunes is not accepted. Both cards are issued through the same bank- one is debit and one is credit and they both link to the same bank account with the same home address. The debit card is being rejected and the credit card is accepted. My problem is not my address nor the account number as both have been entered correctly multiple times. iTunes is rejecting my particular card even though it is working and matches my bank information. This is the card I have always used to make purchases on iTunes and this error started when my old card expired and I attempted to update my account.
    Every time I re-enter my credit card and try to make a purchase and I always get the following message:
    "There are errors or omissions in the information. Please correct the indicated items: Your credit card does not match your bank's records. Please enter a US credit card and a matching billing address."
    I have reset, re-downloaded, and re-entered everything on my end multiple times resulting in the same error from iTunes. I want to know what is happening with my account. If you do not have a solution then please escalate this ticket and please put me in contact with someone who can help me.
    Thank you for your time,
    I found my solution in the Apple Support Community. It had nothing to do with my information being incorrect. I do not require your assistance any longer.
    My issue resolution was actual very simple and came from this page. iTunes has a bug where it will not accept your information but if you add your credit card under you account in the Apple Store and CONFIRM then it will appear in your iTunes account automatically. I could have saved hours of email, calls to the bank and stupid angst if I had looked this up instead of TRYING to use Apple Customer Support. I've learned my lesson. I just want you to know that iTunes is bugged and broken in this respect and no matter how many times you enter your information IT DOESN'T WORK. I hope this helps someone else.
    Apple please tell your customer support people how to actually help instead of having them paste in worthless form letters on how to use a credit card with iTunes. Obviously it iTunes that is broken.
    PLEASE FIX.

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    Custom devices aren't officially supported by NI, so technical questions and issues are handled on the above page.
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    Applications Engineer
    National Instruments

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    <![LOG[SslState value: 224]LOG]!><time="07:29:25.499-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:4425">
    <![LOG[CCMHTTPPORT: 80]LOG]!><time="07:29:25.511-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:8617">
    <![LOG[CCMHTTPSPORT: 443]LOG]!><time="07:29:25.511-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:8632">
    <![LOG[CCMHTTPSSTATE: 224]LOG]!><time="07:29:25.511-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:8650">
    <![LOG[CCMHTTPSCERTNAME: ]LOG]!><time="07:29:25.511-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:8668">
    <![LOG[FSP: SCCMSRV-02]LOG]!><time="07:29:25.511-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:8720">
    <![LOG[CCMFIRSTCERT: 1]LOG]!><time="07:29:25.511-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:8778">
    <![LOG[Config file: C:\Windows\ccmsetup\MobileClientUnicode.tcf]LOG]!><time="07:29:25.513-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4539">
    <![LOG[Retry time: 10 minute(s)]LOG]!><time="07:29:25.513-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4540">
    <![LOG[MSI log file: C:\Windows\ccmsetup\Logs\client.msi.log]LOG]!><time="07:29:25.513-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4541">
    <![LOG[MSI properties: INSTALL="ALL" SMSSITECODE="ZAV" FSP="SCCMSRV-02" DISABLESITEOPT="TRUE" SMSCACHEDIR="CACHE" SMSCACHEFLAGS="MAXDRIVE" SMSCACHESIZE="20000" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" CCMFIRSTCERT="1"]LOG]!><time="07:29:25.514-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4542">
    <![LOG[Source List:]LOG]!><time="07:29:25.514-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4550">
    <![LOG[ \\SCCMSRV-02.snba.be\SMSClient]LOG]!><time="07:29:25.514-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4557">
    <![LOG[ \\SCCMSRV-02.SNBA.BE\SMSClient]LOG]!><time="07:29:25.514-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4566">
    <![LOG[MPs:]LOG]!><time="07:29:25.514-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4569">
    <![LOG[ SCCMSRV-02.snba.be]LOG]!><time="07:29:25.514-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:4584">
    <![LOG[No version of the client is currently detected.]LOG]!><time="07:29:25.520-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2748">
    <![LOG[Task 'Configuration Manager Client Retry Task' does not exist]LOG]!><time="07:29:25.525-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="wintask.cpp:634">
    <![LOG[Updated security on object C:\Windows\ccmsetup\.]LOG]!><time="07:29:25.529-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:9281">
    <![LOG[Sending Fallback Status Point message to 'SCCMSRV-02', STATEID='100'.]LOG]!><time="07:29:25.530-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:9756">
    <![LOG[Failed to get client version for sending messages to FSP. Error 0x80041010]LOG]!><time="07:29:25.534-120" date="04-17-2014" component="ccmsetup" context="" type="2" thread="2724" file="ccmsetup.cpp:9838">
    <![LOG[Params to send FSP message '5.0.7958.1000 Deployment ']LOG]!><time="07:29:25.535-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:9887">
    <![LOG[State message with TopicType 800 and TopicId {C6441082-A993-4410-9F89-D4CCB6624ED0} has been sent to the FSP]LOG]!><time="07:29:25.676-120" date="04-17-2014" component="FSPStateMessage" context="" type="1" thread="2724" file="fsputillib.cpp:752">
    <![LOG[Running as user "SYSTEM"]LOG]!><time="07:29:25.693-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:1995">
    <![LOG[Detected 20167 MB free disk space on system drive.]LOG]!><time="07:29:25.693-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="util.cpp:628">
    <![LOG[Checking Write Filter Status.]LOG]!><time="07:29:25.694-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2024">
    <![LOG[This is not a supported write filter device. We are not in a write filter maintenance mode.]LOG]!><time="07:29:25.694-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2051">
    <![LOG[Performing AD query: '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=ZAV))']LOG]!><time="07:29:25.716-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="lsad.cpp:656">
    <![LOG[OperationalXml '<ClientOperationalSettings><Version>5.00.7958.1000</Version><SecurityConfiguration><SecurityModeMask>0</SecurityModeMask><SecurityModeMaskEx>224</SecurityModeMaskEx><HTTPPort>80</HTTPPort><HTTPSPort>443</HTTPSPort><CertificateStoreName></CertificateStoreName><CertificateIssuers></CertificateIssuers><CertificateSelectionCriteria></CertificateSelectionCriteria><CertificateSelectFirstFlag>1</CertificateSelectFirstFlag><SiteSigningCert>308202EF308201D7A00302010202102F8856AD510DC3AB4F4908160FC3185E300D06092A864886F70D01010B05003016311430120603550403130B53697465205365727665723020170D3133303830373134323233325A180F32313133303731353134323233325A3016311430120603550403130B536974652053657276657230820122300D06092A864886F70D01010105000382010F003082010A0282010100DDAAEB161F4ACB759E0E56C6F784F3BEDD4DA0303B40657298A41D7F9714E112CC80272A238E605DADD2D409658211D40590BD92D0DFE4E50E8F5AF482BF747E8D00636C41F7F939EF53FA6581B173A15BE25BC24DB9E3620D78612650415DF862AFA17F75128A601A011358B27CFB9989EEBD128485F167A5E378A0A3A106DEE3DD6CE7C5804B0BA3724C4455D2EA8D646B47D989AFC7D2BACC6AD0E62FA0D6B338C2CD3B5879B4794F5D29A89ADC93489E43237E4C3BA30F645F4E4FE0E3B562ABCFC73F52C33B7D179DD10888D2EB00F6F4E121009F1CB80BCF4FA0F5CAA5BA167AE7DC0A767BC3C9031A95A42C791B100D7F15144B4FE5AC104C2BEB3EAB0203010001A3373035301D0603551D110416301482125343434D5352562D30322E736E62612E626530140603551D25040D300B06092B060104018237650B300D06092A864886F70D01010B050003820101004802B9C3A3A9EA0DB5C6624F9152C60CA38F2857691234B5FE13DDED32DB3BADF4C847F5EA097DB9918537F40A94D56A06364775E62B9F75C51189BC510EE8F2848B264C41A4E941C9CD996BEF70B9F72345BEB05F39B87BF88B3A461333BD61CD50E6E16B15709D58B78A7B385E914DF2C7949AA5BEEFC8199D69CD6DCA312DBCFE64AC43D6F13B80FED4967447532E1A65F5E0588CA7246B417DD8530E28E3DAD170F71C00B6D79645EC49332CD9F8815DB65AAB441E6C41F72C37F432E5B5E23065B6D308486C398F340B1FF2361F3C342A50EA9A02D01138BACEDCFA0E7FAA681C1FC6157797171A0593EA0ACE0BD7BBBEB26E2F34FFD461210C76669FE1</SiteSigningCert></SecurityConfiguration><RootSiteCode>ZAV</RootSiteCode><CCM> <CommandLine>SMSSITECODE=ZAV FSP=SCCMSRV-02 DISABLESITEOPT=True SMSCACHEDIR=Cache SMSCACHEFLAGS=MAXDRIVE SMSCACHESIZE=20000</CommandLine> </CCM><FSP> <FSPServer>SCCMSRV-02.snba.be</FSPServer> </FSP><Capabilities SchemaVersion ="1.0"><Property Name="SSLState" Value="0" /></Capabilities><Domain Value="snba.be" /><Forest Value="snba.be" /></ClientOperationalSettings>']LOG]!><time="07:29:26.401-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="lsadcache.cpp:236">
    <![LOG[HTTP is selected for Client. The current state is 0.]LOG]!><time="07:29:26.403-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmutillib.cpp:420">
    <![LOG[The MP name retrieved is 'SCCMSRV-02.snba.be' with version '7958' and capabilities '<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>']LOG]!><time="07:29:26.404-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="lsadcache.cpp:334">
    <![LOG[MP 'SCCMSRV-02.snba.be' is compatible]LOG]!><time="07:29:26.404-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="lsadcache.cpp:339">
    <![LOG[Retrieved 1 MP records from AD for site 'ZAV']LOG]!><time="07:29:26.404-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="lsadcache.cpp:287">
    <![LOG[Retrived site version '5.00.7958.1000' from AD for site 'ZAV']LOG]!><time="07:29:26.405-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:575">
    <![LOG[SiteCode: ZAV]LOG]!><time="07:29:26.405-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2076">
    <![LOG[SiteVersion: 5.00.7958.1000]LOG]!><time="07:29:26.406-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2077">
    <![LOG[Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again.]LOG]!><time="07:29:26.406-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2111">
    <![LOG[Deleted file C:\Windows\ccmsetup\client.msi]LOG]!><time="07:29:26.413-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:9493">
    <![LOG[Only one MP SCCMSRV-02.snba.be is specified. Use it.]LOG]!><time="07:29:26.414-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:10080">
    <![LOG[Searching for DP locations from MP(s)...]LOG]!><time="07:29:26.414-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:11018">
    <![LOG[Current AD site of machine is DAT]LOG]!><time="07:29:26.415-120" date="04-17-2014" component="LocationServices" context="" type="1" thread="2724" file="lsad.cpp:770">
    <![LOG[Local Machine is joined to an AD domain]LOG]!><time="07:29:26.415-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="lsad.cpp:714">
    <![LOG[Current AD forest name is snba.be, domain name is snba.be]LOG]!><time="07:29:26.419-120" date="04-17-2014" component="LocationServices" context="" type="1" thread="2724" file="lsad.cpp:842">
    <![LOG[DhcpGetOriginalSubnetMask entry point is supported.]LOG]!><time="07:29:26.424-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="ccmiputil.cpp:117">
    <![LOG[Begin checking Alternate Network Configuration]LOG]!><time="07:29:26.424-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="ccmiputil.cpp:1095">
    <![LOG[Finished checking Alternate Network Configuration]LOG]!><time="07:29:26.433-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="ccmiputil.cpp:1172">
    <![LOG[Sending message body '<ContentLocationRequest SchemaVersion="1.00">
    <AssignedSite SiteCode="ZAV"/>
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    <ADSite Name="DAT"/>
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    <Domain Name="snba.be"/>
    <IPAddresses>
    <IPAddress SubnetAddress="172.31.20.0" Address="172.31.20.101"/>
    <IPAddress SubnetAddress="172.31.105.0" Address="172.31.105.17"/>
    <IPAddress SubnetAddress="172.31.109.0" Address="172.31.109.135"/>
    </IPAddresses>
    </ClientLocationInfo>
    </ContentLocationRequest>
    ']LOG]!><time="07:29:26.441-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:96">
    <![LOG[Sending message header '<Msg SchemaVersion="1.1"><ID>{76CC1A6C-D696-4C32-82D6-4F56FCA9E926}</ID><SourceHost>SCCMSRV-02</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:SCCMSRV-02:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>SCCMSRV-02.snba.be</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-04-17T05:29:26Z</SentTime><Body Type="ByteRange" Offset="0" Length="1338"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="07:29:26.441-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:177">
    <![LOG[CCM_POST 'HTTP://SCCMSRV-02.snba.be/ccm_system/request']LOG]!><time="07:29:26.442-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
    <![LOG[Content boundary is '--aAbBcCdDv1234567890VxXyYzZ']LOG]!><time="07:29:27.999-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="httphelper.cpp:1972">
    <![LOG[Received header '<Msg SchemaVersion="1.1">
    <ID>{431A4120-7DA1-4EF2-8A6C-2EDEF4D9E169}</ID>
    <SourceID>GUID:1C3F455F-F166-4B50-BE8E-68FD4F565096</SourceID>
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    <TargetAddress>direct:SCCMSRV-02:LS_ReplyLocations</TargetAddress>
    <ReplyTo>MP_LocationManager</ReplyTo>
    <CorrelationID>{00000000-0000-0000-0000-000000000000}</CorrelationID>
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    <Timeout>600</Timeout>
    <TargetHost>SCCMSRV-02</TargetHost><TargetEndpoint>LS_ReplyLocations</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-04-17T05:29:27Z</SentTime><Body Type="ByteRange" Offset="0" Length="2504"/><Hooks><Hook3 Name="zlib-compress"/><Hook Name="authenticate"><Property Name="Signature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roperty><Property Name="AuthSenderMachine">SCCMSRV-02;SCCMSRV-02.snba.be;</Property><Property Name="MPSiteCode">ZAV</Property></Hook></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="07:29:27.999-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="httphelper.cpp:1724">
    <![LOG[Received reply body '<ContentLocationReply SchemaVersion="1.00"><ContentInfo PackageFlags="16777216"><ContentHashValues/></ContentInfo><Sites><Site><MPSite SiteCode="ZAV" MasterSiteCode="ZAV" SiteLocality="LOCAL" IISPreferedPort="80" IISSSLPreferedPort="443"/><LocationRecords><LocationRecord><URL Name="http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114" Signature="http://SCCMSRV-02.snba.be/SMS_DP_SMSSIG$/ZAV00114"/><ADSite Name="DAT"/><IPSubnets><IPSubnet Address="172.31.20.0"/><IPSubnet Address="172.31.109.0"/><IPSubnet Address="172.31.105.0"/><IPSubnet Address=""/></IPSubnets><Metric Value=""/><Version>7958</Version><Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities><ServerRemoteName>SCCMSRV-02.snba.be</ServerRemoteName><DPType>SERVER</DPType><Windows Trust="1"/><Locality>LOCAL</Locality></LocationRecord></LocationRecords></Site></Sites><ClientPackage FullPackageID="ZAV00114" FullPackageVersion="1" FullPackageHash="BFC11E099E8F451107B43E0DBEFD93B01DB2D6453DA74F8A2CB94B73D676C1CD" MinimumClientVersion="5.00.7958.1000" RandomizeMaxDays="7" ProgramEnabled="false" LastModifiedTime="30357216;2152392064" SiteVersionMatch="true" SiteVersion="5.00.7958.1000" EnablePeerCache="true"/><RelatedContentIDs/></ContentLocationReply>']LOG]!><time="07:29:28.000-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:221">
    <![LOG[Found local location 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114']LOG]!><time="07:29:28.001-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:351">
    <![LOG[Discovered 1 local DP locations.]LOG]!><time="07:29:28.002-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:11153">
    <![LOG[PROPFIND 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114']LOG]!><time="07:29:28.002-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
    <![LOG[Using DP location http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114]LOG]!><time="07:29:28.009-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:11395">
    <![LOG[GET 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114/ccmsetup.cab']LOG]!><time="07:29:28.009-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
    <![LOG[C:\Windows\ccmsetup\ccmsetup.cab is Microsoft trusted.]LOG]!><time="07:29:28.090-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="util.cpp:1465">
    <![LOG[Successfully extracted manifest file C:\Windows\ccmsetup\ccmsetup.xml from file C:\Windows\ccmsetup\ccmsetup.cab.]LOG]!><time="07:29:28.101-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6670">
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    <![LOG[Checking compatibility of site version '5.00.7958.1000', expect newer than '5.00.7845.1000']LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:703">
    <![LOG[Site version '5.00.7958.1000' is compatible. Client deployment will continue.]LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:726">
    <![LOG[Location 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114' passed site version check.]LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6809">
    <![LOG[Loading manifest file: C:\Windows\ccmsetup\ccmsetup.xml]LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:153">
    <![LOG[Successfully loaded ccmsetup manifest file.]LOG]!><time="07:29:28.106-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:171">
    <![LOG[Checking if manifest version '5.00.7958.1000' is newer than the ccmsetup version '5.0.7958.1000']LOG]!><time="07:29:28.106-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:10475">
    <![LOG[Running from temp downloaded folder or manifest is not newer than ccmsetup.]LOG]!><time="07:29:28.107-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2213">
    <![LOG[Item 'i386/vcredist_x86.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.212-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
    <![LOG[Item 'x64/vcredist_x64.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.269-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
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    I hope someone can help me with this.
    Kind regards

    I agree with Idan. You can easily remove the Management Point Site System role and add it again with no adverse effect. This should solve your problem.
    Gerry Hampson | Blog:
    www.gerryhampsoncm.blogspot.ie | LinkedIn:
    Gerry Hampson | Twitter:
    @gerryhampson

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    Thanks for the replies, I just had the same problem yesterday and it was a misspelled e-mail address, BUT, it did take me three calls to AT&T and more than two and a half hours. The first person didn't even know what I was talking about and gave me a number for iPad support which turned out to be Apple's, so... no help. The second person told me they were there only to solve iPhone problems until I read her your posts, then she tried and tried until the call was cut off (this is AT&T after all). But the third person finally understood, even though it took her almost an hour to get to their iPad support department (she told me it was busy all the time) not before trying with their "technical department" also. I just can't believe that Apple sells millions of these things and AT&T can't supply a direct phone number for this department, or doesn't even train their personnel.

  • GRC: Negative ack; PI: End tag 'enviNFe' does not match the start tag 'NFe'

    Bom dia SAP Boosters!
    Como muita gente estou aqui brigando com o GRC NFe. Esse forum tem resolvido meus problemas, até agora. Por isso inicio um novo tópico pois estou tendo o seguite problema que nao encontrei resposta:
    O grc e o pi estao em servidores separados. Do lado do grc, na sxmb_moni mostra para a interface BATCH_nfeRecepcaoLote_OB erro no acknowledgement status. abrindo o item error do ack msg id aparece:
    <SAP:Error SOAP:mustUnderstand="" xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
      <SAP:Category>XIAdapter</SAP:Category>
      <SAP:Code area="BPE_ADAPTER">NEGATIVE_ACKNOWLEDGEMENT</SAP:Code>
      <SAP:P1></SAP:P1>
      <SAP:P2></SAP:P2>
      <SAP:P3></SAP:P3>
      <SAP:P4></SAP:P4>
      <SAP:AdditionalText></SAP:AdditionalText>
      <SAP:ApplicationFaultMessage namespace=""></SAP:ApplicationFaultMessage>
      <SAP:Stack>Negative acknowledgment triggered by a process</SAP:Stack>
      <SAP:Retry>M</SAP:Retry>
      </SAP:Error>
    No lado do PI, ao consultar esta interface e abrir o payload do item Request Message Mapping, aparece a mensagem de erro: End tag 'n0:enviNFe' does not match the start tag 'NFe'. e todo o xml fica em uma linha só.
    Voltei entao no xml do sender e de fato encontrei a tag NFe, onde deveria constar os dados das notas fiscais, sendo aberta mas nao sendo fechada, e sem dados, desse jeito.
    <?xml version="1.0" encoding="utf-8" ?>
    - <n0:nfeRecepcaoLote2 xmlns:n0="http://sap.com/xi/NFE/006">
      <n0:cUF>35</n0:cUF>
      <n0:tpEmis>1</n0:tpEmis>
      <n0:tpAmb>2</n0:tpAmb>
    - <n0:nfeDadosMsg>
    - <n0:enviNFe versao="2.00" xmlns:n0="http://www.portalfiscal.inf.br/nfe">
      <n0:idLote>000000000000025</n0:idLote>
      <n0:NFe asx:root="" xmlns:asx="http://www.sap.com/abapxml"></n0:NFe>
      </n0:enviNFe>
      </n0:nfeDadosMsg>
      </n0:nfeRecepcaoLote2>
    Alguém já viu esse bug? estou com grc 10 e SP 08 e das notas que sairam depois nenhuma fala disso.
    Obrigado.

    Fiz um teste que parou de dar erro de acknowledgement e chegou a enviar o lote para a sefaz, que retornou erro de schema porque o xml continua vazio:
    Na interface determination gerada quando criei o cenário NFE_BATCH_WebAS_Outbound_Batch, a que contém a interface BATCH_nfeRecepcaoLote_OB, tirei o operation mapping BATCH_nfeRecepcaoLote2_TO_nfeRecepcaoLote2. Embora não seja mais retornada a mensagem de erro na tag, o payload continua no mesmo formato postado acima. Entao coloquei de volta.
    Bem, pesquisando vi que a função que gera o xml é a  /XNFE/006_SIGN_NFE_OUT. As notas aparecem como assinadas no monitor do grc, mas vou ter que ver entao como esta ocorrendo a geraçao do xml por esta funçao, certo?

  • Audio sample rate does not match (HDcam to dvcam)

    I'm trying to import clips and keep getting this message:
    "The audio sample rate of one or more of your captured media files does not match the sample rate on your source tape. This may cause the video and audio of these media files to be out of sync. Make sure the audio sample rate of your capture preset matches the sample rate of your tape."
    Footage was originally shot on HDCAM and transferred to DVCAM elsewhere. Using FCP 5, am importing via firewire from a Sony DSR-11 deck. Using DV NTSC 48kHz Anamorphic as capture settings (though I've tried everything that I thought might possibly work with no success). The audio does not seem to drift over the course of several 5 minute or so clips. Clip settings show audio at 48 kHz (don't know if that's from capture settings or from actual data). Seems to me all audio should be 48 kHz 16 bits, so can't figure out what's going on. I have to export an EDL for the project to be finished in HD. Read some similar threads that ended in December, seemingly without much resolution. My broader concern is why this is happening; my immediate concern is do I need to worry about this right now since the media files will need to be recaptured in HD anyway. Any thoughts?
    Thanks

    A little more info. I'm having this problem on 4 tapes (from different cameras) that were transferred to DVCAM in a squished format to appear full screen on a 4x3 monitor. Video that was letterboxed and I can bring in with the standard DV NTSC capture settings does not have this problem. Still have the problem if I try to import the clips from the squished video with standard settings. Any thoughts?

  • ARD Stuck in a loop - Client does not match administrator

    I have looked through these new forums and have not found an answer.
    For a few years I have had ARD 3.4 running on OSX.5.8 It started as v3.2 and has been upgraded a few times with no real trouble. Over the weekend I updated the MacBook to OSX.6.7 and now I get the error "The Remote Desktop Client software on this computer does not match the Administrator software version." and it then directed me to run software update (or quit). Running software update finds no new software and directs me to quit.
    This is not very helpful.
    I did find direction from 2007 in the forums to run RDAdm320.pkg (copied from the ARD CD to my computer) which is all well and good, but the installer gives me the error SU_TITLE can't be installed on this disk. ISDOWNGRADE" and so is a useless bit of advice.
    I have also tried reinstalling the client, to no avail.
    Am I to uninstall ARD and reinstall from the CD? If so, should I proceed to try and update it through Software Update or just leave well enough alone in the eventuality that this happens again? (As I recall, there were some bugs in v3.2 that made updating useful.)
    Will my 'old' version of ARD even install in OSX.6.7?
    Thanks for the help.

    Discovered that Screen Sharing was also broken (it hung after finding the (mounted) shared drive).
    I got it all to work again by re-installing OSX6 from the DVD, then re-installing ARD 3.3 from the DVD THEN running software Upgrade.
    Slow and boring and should not have been that much work - But I suppose that is just my opinion.

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