Icloud Imessage issues

How do I utilize Icloud with my entire family using my Itunes username and password? All my kids are now using the Imessage on their Ipod Touches and it is showing up on my phone.

OK, I just got this figured out. Here's what you need to do.
1. EVERYONE in your family must have their own iCloud account. If they were family members on a MobileMe family account, when they convert from MobileMe to iCloud they will have their own account. If not, it is no big deal. They just need to register for their own iCloud account. If they have their own AppleID, they should use that ID for iCloud.
2. Everyone registers their new iCloud account on their individual device.
3. Everyone will use YOUR iTunes username and password (now your iCloud account) in the iTunes Store, App Store and Mac App Store (on the Mac).
To put it simply. Your account is used for purchases in iTunes, App Store, and Mac App Store. Their individual iCloud usernames and passwords are used for iClloud (email, messaging, find my iphone, find my friends, facetime, etc.).

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IMessage issue: Changed password for my Apple ID this morning and now my iMessage is sending through my email?

iMessage issue: Changed password for my Apple ID this morning and now my iMessage is sending through my email instead of my number and I haven't been receiving any texts through iMessage! I read the article, followed the steps, and it did not fix the problem. Help?

Hello!
On all of these devices, go to: Settings > iCloud and make sure they're updated with the new password. If you're talking about Macs, go to: "System Preferences > iCloud" too.

I am having a problem with my iphone 4s "To finish setting up iCloud, iMessage, and FaceTime enter the apple ID password..."

I was using my iphone just like any normal day and out of blue it went off because I let the battery die
it was 1% and I didn't put on charger, I forgot
so I put it on charger just like any normal day and it charged for sometime then it started to turn on
suddenly I got a weird screen on it a pic "iOS 6" and slide button saying "slide to set up" with all languages
I pulled that slide button
I found a screen of
Apple ID Sign In:
To finish setting up iCloud, iMessage, and FaceTime enter Apple ID password for ********@icloud.com
password:
so I wrote my password then clicked next
it got me to another screen saying "Updating iCloud settings...."
then it kept loading and loading so I restarted my mobile then I did all the above steps again
the next time it loaded fast and got me a new screen saying :
Your iPhone is now set up.
You're ready to start using the most advanced iOS ever
Start using iphone
and when I click on start using iphone, the iphone restarts itself and repeats the steps again !!!!!
I've tried everything, restarting my iphone, doing the steps, respring, clicking on home and off button, EVERYTHING !!!!
but it keeps redoing that stupid steps without any end
please HELP ME!! I need my iphone back!!!

weird, i would try to restore through iTunes and set up as new as a test.

ICloud storage issue; Restoring iPhone calendar from iMac after accidental iCloud deletion

I set up iCloud to back up calendars and contacts and for find my phone. Initially, it seemed to work alright. Then I got messages on iPhone that there wasn't enough iCloud storage, even though the storage tab showed that I had used none of my iCloud storage at all. So I turned off iCloud/contacts. In iTunes I switched back from iCloud backup to backup from my iMac.
Later I got the same message about not enough room in iCloud even though only calendars involved. So I truned off iCloud/calendar on my iPhone and was given the choice of keeping the calendars from the iCloud or deleting them (a foolish choice without a failsafe!!!). I clumsily and mistakenly hit delete. My calendars have most recently been synced with my new iMac and appear on the iMac and should also be in TM. But right now there is no data in my iPhone calendar.
When i go to calendars within the iiphone calendar there is a check next to Calender under "from MY Mac" and no reference to iCloud. (There are no separate calendars for me, my wife, and joint. Does this mean somehow these calendars have been merged because of iCloud?)
I don't want to do another sync until I can make sure that the sync with the iMac will resotre the calendar(s) to the iPnone. How do I do this?
Do I have to do anything on the iMac before I try a sync?
How do I avoid these problems in the future? The only thing I really would like from iCloud is "find my phone". How do I keep that capability without backing up or su=yncing otherwise anything through iCloud?
Is iCloud still Beta?

Apple walked me through this and helped me revert to backing up on my iMac, using iCloud only for find my iPhone and iMac. The process, however, is not straightforward and what the respective mac and iPhone support people (yes, they have that kind of specialization) led me through was clearer, if somewhat convoluted, than any instructions on Apple's support or community pages.
Since my main concern was not losing my calendar and contacts information, the key was saving that, via export, to my desktop. Sorry I didn't write down all the other steps - but I see that as Apple's job. Back in the days of the IIC, Apple's manual was a model of clarity and completeness at the same time.
Bottom line is while my immediate concerns were resolved, the underlying iCloud storage issue was not. On my iPhone, I was being told that my attempts to backup to the iCloud failed because I didn't have enough storage, even though I determined almost none of my alloted space was used. This issue is not helped by the multiplicity of settings relating to iCloud, or the interfaces (such as the iCloud on the iMac through Mavericks) which present a screen of icons without additional information.
For my purposes, iCloud remains Beta.

Apple support asked me to reset my settings to fix my iMessage issue, now the issue is that I can't get past the sync to iTunes message on my phone. My phone is stuck in reset and I can't even use it!

Apple support asked me to reset my settings to fix my iMessage issue and not my iPhone is stuck in reset mode. It won't sync with my iTunes and it won't allow me to move past that reset screen to even use my phone.

Anyone out there have this issue, I'd really love some help/guidance.
Everytime I restart, force quit mail, restart in safe mode, and regular mode, when I reopen the Mail application, it goes right to the Upgrade Mail database screen and goes right back to the same spot it has been since I downloaded Mountain Lion and initislly opened the Mail app. It only goes to the Upgrade option, or can quit and Upgrade later. It is stuck in the middle of the Upgrade of my mail database...this blows!!!

Any way start over from scratch to fix iCloud calendar issues in Outlook 2010?

I'm suddenly having perplexing iCloud calendar issues in Outlook. Forget the hundreds and hundreds of duplicate entries for birthdays and holidays, and the thousands of duplicate contacts - I've just been manually deleting them from Outlook. I also tried manually deleted iCloud files from iCloud on outlook, but this does not seem to affect what is on iCloud itself. I've now got an issue where if I add an appointment on my iPhone, it appears on Icloud but not in Outlook 2010 even though the iPhone calendar is displayed in Outlook. iPad appointments show up on iPhone, iCloud and Outlook. iCloud entered appointments show up on iPhone, and iPad and Outlook. Of course it is maddening that there is a separate calendar for each (there is only one of me, so why a separate calendar in Outlook for every source is beyond me). How can I get my iPhone to start showing up again in Outlook? Another issue is that now every time I click on calendar in Outlook, it takes 2-3 minutes to display the calendar because iCloud seems to be syncing. I'm assuming this is because there a so many duplicates. I've removed Icloud from Outlook. Ran a repair on Outlook. Uninstalled iCloud. Reinstalled. Re-added to outlook., but the issue is never fixed. I'm considering make a brand new Apple ID and abandoning my current one, but that means I have to change my iPad, iCloud, iPhone, family iPhones, Outlook, readd credit card, reload all of the data. That's a pain. I sure would be nice to have a simple way of editing the iCloud data and adding devices (and having a more descriptive source name would be even better).

I found sync options under "info"
I was looking to sync the information from the phone back into outlook, It looks like these options will sync what is on outlook into the phone..
I wanted to export from the phone (which has all of the old appointments and updated contacts) , back into outlook
Any other thoughts?
Thanks

ICloud Sync issues between iPhone and MacBook

I have a peculiar problem. I have iCloud turned on for Contacts, Calendar and Notes between my iPhone 6P and my MacBookPro running OS X 10.10.2. If I make a change or add an entry on the MBP, it does not show up on the iPhone until I make a change to something on the iPhone, then the iPhone changes go to the MBP, and the MBP changes then, and only then, appear on the iPhone.
I have the same iCloud account on both devices. Very confused. (I have not done anything regarding Family Sharing, and I do have the iCloud drive turned on.)
Any clues?

Hi pws442,
It sounds like you’re running into an iCloud syncing issue with your MacBook Pro and your iPhone. If you haven’t already, take a look at the articles linked below which provide a lot of great information and troubleshooting tips.
iCloud: Troubleshooting iCloud Calendar - Apple Support
Get help using iCloud Contacts - Apple Support
Ciao,
-Jason

Can Apple Employees hack my iCloud/iMessage/iTunes/Private Apps/Photo Sharing?

Can Apple Employees hack my iCloud/iMessage/iTunes/Private Apps/Photo Sharing? I was recently in the Apple Store and was asked for my Apple Id/password, and to enter it onto the stores iPad. Coincidently, my email associated with my Apple ID was hacked, and numerous times a day I will be asked for my Apple ID password for iMessage and iCloud. I finally changed my email and password for APPLE ID and now literally every 45 seconds a screen for iCloud pops up. What can be accessed using my iTunes account? I had personal and private data including bank accounts, photos, location enabled GPS for most apps. Is it possible that an Apple employee (with good reason) could get a hold of this information??

We have become familiar faces since I go into the Apple Store and we know some of the same people through mutual friends. Everything I know about her she has told me, and mostly just innocent conversation at the apple store. I'm not going to report someone is stalking me if I dont know for a FACT that she is stalking me. It didnt catch my attention until a few friends who don't know her, just the situation started noticing it. I changed my apple ID so hopefully it stops, but like I said - it came to the point of being too frequent to be a coincidence. I guess re-routing back to my original question ....... Can an Apple Employee hack into my account and download the apps under my Apple ID and use my iMessage, iCloud, ect.... I don't understand why it is such a secret! its either a yes or no question. I don't feel comfortable knowing that I have had devices (not my own) that have been granted permission for iMessage (I received the notification on my ipad that another ipad had turned on imessage under my apple ID), and at the time I was not aware that someone would desire the need to log into my account to read my imessages - or could actually do it? I'm very very secretive about passwords, and would not even write on the forum about this if I didn't think it were possible. I appreciate all of your responses, I truely do but this has been going on since before March when I first created the post so understandably its been on the back of my mind for quite some time!

MacBook Pro keeps asking to sign into iCloud, iMessage, and FaceTime

My wife's MacBookPro11,3 keeps asking her to sign into iCloud, iMessage, and FaceTime, non of which she uses. She keeps clicking on cancel, but they just keep popping back up, one after the other. She is using OS 10.9.3. Any suggestions how to stop this non-stop cycle? We've tried re-starting the computer, but that didn't help. I didn't see anything in preferences that I could turn off. She has just moved the pop-up window over to the edge of the screen so she can keep using the computer. Thanks.

Do you mean logging in and out of the MacBook Pro, or in and out of iCloud, iMessage, and FaceTime? I will have her try logging in and out of the MacBook Pro.
Thanks for the suggestion.

ICloud Connectivity Issues

I'm hoping others may be able to assist me with diagnosing the cause of one of the issues with my Mac right now (without suggesting that I perform a re-install of my OS).
I have been noting issues within my Console log that I discovered when I was trying to verify why updates/additions I was performing in Reminders/Notes/Calendars were not syncing bi-directionally for any new entries done on the Mac, but updates from iOS would often come through on the OS X.
I have attempted various things including re-setting the hosts file back to the default one (and it is now effectively back in that state), I have disabled a 3rd party app-based firewall app called TCP Block and verified that OS X's Firewall is only blocking two applications (not Apple ones).
My iCloud account is actually a MobileMe account (with both an @icloud.com and @me.com email address associated).
Interestingly, I partially resolved some of my issues when I found that the Calendar application under OS X was returning 404 errors till I deleted external accounts I had linked to it and purged the Calendar Cache, but other iCloud related issues still persist.
My Machine is as follows: MacBook Pro Retina i7 2.8ghz, 16gb RAM, 512gb SSD and running OS X 10.8.5.
My console log is as follows:
Jan 13 04:14:31 MacBookPro-Retina.local awacsd[77]: AOSKit ERROR: LH request failed, url=https://p04-btmm.icloud.com:443/v1/hello, requestHeaders=
         "Accept-Language" = "en-us";
         Authorization = "Basic ...";
         "X-Mme-Client-Info" = " ";
         "X-Mme-Country" = US;
         "X-Mme-Timezone" = "GMT+11:00";
     error=Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6b20e770 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
     }}, httpStatusCode=401
Jan 13 04:14:31 MacBookPro-Retina.local awacsd[77]: AuthFixer: refresh error: Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6b20e770 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
Jan 13 04:14:31 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer: 12751569.members.btmm.icloud.com. failed
Jan 13 04:14:32 MacBookPro-Retina.local WindowServer[238]: CGXDisableUpdate: UI updates were forcibly disabled by application "Fantastical" for over 1.00 seconds. Server has re-enabled them.
Jan 13 04:14:32 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer::Check: 12751569.members.btmm.icloud.com. is bad, fixing
Jan 13 04:14:32 MacBookPro-Retina.local com.apple.SecurityServer[17]: Succeeded authorizing right 'system.services.systemconfiguration.network' by client '/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/Resources/SCHelper' [7103] for authorization created by '/usr/sbin/awacsd' [77] (100003,0)
Jan 13 04:14:32 --- last message repeated 1 time ---
Jan 13 04:14:32 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer::Check: already trying to fix 12751569.members.btmm.icloud.com.
Jan 13 04:14:32 MacBookPro-Retina.local mDNSResponder[58]: _kerberos.MacBookPro-Retina.12751569.members.btmm.icloud.com.: bad signature
Jan 13 04:14:32 MacBookPro-Retina.local mDNSResponder[58]: MacBookPro\032Retina._device-info._tcp.12751569.members.btmm.icloud.com.: bad signature
Jan 13 04:14:32 MacBookPro-Retina.local mDNSResponder[58]: _services._dns-sd._udp.12751569.members.btmm.icloud.com.: bad signature
Jan 13 04:14:32 --- last message repeated 1 time ---
Jan 13 04:14:32 MacBookPro-Retina.local mDNSResponder[58]: _autotunnel.MacBookPro-Retina.12751569.members.btmm.icloud.com.: bad signature
Jan 13 04:14:32 MacBookPro-Retina.local mDNSResponder[58]: ERROR: Deregistration of record _autotunnel.MacBookPro-Retina.12751569.members.btmm.icloud.com. type 1 failed with error -65560
Jan 13 04:14:32 MacBookPro-Retina.local mDNSResponder[58]: _autotunnel._udp.MacBookPro-Retina.12751569.members.btmm.icloud.com.: bad signature
Jan 13 04:14:32 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer::Check: already trying to fix 12751569.members.btmm.icloud.com.
Jan 13 04:14:33 --- last message repeated 1 time ---
Jan 13 04:14:33 MacBookPro-Retina.local awacsd[77]: AOSKit ERROR: LH request failed, url=https://p04-btmm.icloud.com:443/v1/hello, requestHeaders=
         "Accept-Language" = "en-us";
         Authorization = "Basic ...";
         "X-Mme-Client-Info" = " ";
         "X-Mme-Country" = US;
         "X-Mme-Timezone" = "GMT+11:00";
     error=Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6a46c830 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
     }}, httpStatusCode=401
Jan 13 04:14:33 MacBookPro-Retina.local awacsd[77]: AuthFixer: refresh error: Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6a46c830 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
Jan 13 04:14:33 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer: 12751569.members.btmm.icloud.com. failed
Jan 13 04:14:33 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer::Check: 12751569.members.btmm.icloud.com. is bad, fixing
Jan 13 04:14:33 MacBookPro-Retina.local com.apple.SecurityServer[17]: Succeeded authorizing right 'system.services.systemconfiguration.network' by client '/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/Resources/SCHelper' [7103] for authorization created by '/usr/sbin/awacsd' [77] (100003,0)
Jan 13 04:14:33 --- last message repeated 1 time ---
Jan 13 04:14:33 MacBookPro-Retina.local mDNSResponder[58]: _autotunnel.MacBookPro-Retina.12751569.members.btmm.icloud.com.: bad signature
Jan 13 04:14:34 MacBookPro-Retina.local awacsd[77]: AOSKit ERROR: LH request failed, url=https://p04-btmm.icloud.com:443/v1/hello, requestHeaders=
         "Accept-Language" = "en-us";
         Authorization = "Basic ...";
         "X-Mme-Client-Info" = " ";
         "X-Mme-Country" = US;
         "X-Mme-Timezone" = "GMT+11:00";
     error=Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6a47c0b0 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
     }}, httpStatusCode=401
Jan 13 04:14:34 MacBookPro-Retina.local awacsd[77]: AuthFixer: refresh error: Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6a47c0b0 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
Jan 13 04:14:34 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer: 12751569.members.btmm.icloud.com. failed
Jan 13 04:14:34 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer::Check: 12751569.members.btmm.icloud.com. is bad, fixing
Jan 13 04:14:34 MacBookPro-Retina.local com.apple.SecurityServer[17]: Succeeded authorizing right 'system.services.systemconfiguration.network' by client '/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/Resources/SCHelper' [7103] for authorization created by '/usr/sbin/awacsd' [77] (100003,0)
Jan 13 04:14:35 --- last message repeated 1 time ---
Jan 13 04:14:35 MacBookPro-Retina.local awacsd[77]: AOSKit ERROR: LH request failed, url=https://p04-btmm.icloud.com:443/v1/hello, requestHeaders=
         "Accept-Language" = "en-us";
         Authorization = "Basic ...";
         "X-Mme-Client-Info" = " ";
         "X-Mme-Country" = US;
         "X-Mme-Timezone" = "GMT+11:00";
     error=Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6a481160 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
     }}, httpStatusCode=401
Jan 13 04:14:35 MacBookPro-Retina.local awacsd[77]: AuthFixer: refresh error: Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7fca6a481160 {HttpStatusCode=401, DialogInfo={
         DialogType = Unknown;
Jan 13 04:14:35 MacBookPro-Retina.local awacsd[77]: BtmmAuthFixer: 12751569.members.btmm.icloud.com. failed
Jan 13 04:14:37 MacBookPro-Retina kernel[0]: IOPPF: Sent cpu-plimit-notification last value 15 (rounded time weighted average 9)
Jan 13 04:14:37 MacBookPro-Retina kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 2 (rounded time weighted average 0)
Jan 13 04:14:37 MacBookPro-Retina kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 0)
Jan 13 04:14:37 MacBookPro-Retina.local slinkDaemon[91]: port mapper finished: 211.30.232.201:443
Jan 13 04:14:37 MacBookPro-Retina.local slinkDaemon[91]: ip monitor: stop
Jan 13 04:14:37 MacBookPro-Retina.local slinkDaemon[91]: automatic port mapping, setting external port to 443
Jan 13 04:14:38 MacBookPro-Retina.local CalendarAgent[547]: [com.apple.calendar.store.log.caldav.queue] [+[CalDAVNotificationHandler process:principal:] A resource changed notification doesn't match any known calendars. A message will not be created. Change: [[[]: http://calendarserver.org/ns/updated]
       HREF: [[[]: DAV:href]
       Payload as original URL: [/1357038331/calendars/59505c9854e06ccc7a5ee6082a647987d6ba5bda2e1fdd13fb15673ec96d0515/54CF68BA-1BFC-4E68-A31B-D753837AF22A.ics]
       Payload as full URL: [/1357038331/calendars/59505c9854e06ccc7a5ee6082a647987d6ba5bda2e1fdd13fb15673ec96d0515/54CF68BA-1BFC-4E68-A31B-D753837AF22A.ics]
       Base URL: [(null)]]].]

Thank you for the information. I checked out the section and read it through. From what I can gather, you can start your new iPhone from an itunes backup (Set Up Iphone > Restore from iTunes Backup), but, in my situation I need to add the Files/State from the old iPhone backup to the new iPhone that was started from scratch and has it's own unique Files/State, without subtracting from either. The problem is, that I don't want to subtract anything, and from what I understand about Syncing, if I am Syncing a new iPhone that's been started up, edited, has it's own suite of apps, etc. to an old backup of a previous iPhone, I am going to lose everything new I've done, as it will sync with the previous Files/State.

IMessage issues among my family's iPhones.

My family has a total of four iPhones: 1 4, 2 4S, and 1 5. All are synched with the same iTunes library and the same apple id. Every time one of the 4Ss are texted, the other gets the same message. This only works for one of the phones; in that I meant that texting one of them immediately sends the same message to the other 4S, but if you send directly to the other one, everything works normally. If this does not make sense, let me know and I will attempt to clarify further. What do you think is wrong?

Wrong is that you use the same Apple ID for iMessage.
Create and use individuals Apple IDs for iCloud iMessage and FaceTime. You can use the same Apple ID in all devices. Go to Settings>iTunes and App Stores and sign in, if it needs, with the same ID.

I have updated my iOS to 4.3.5.... And after that my 3gs iPhone still behaving like previous. Versions of iOS....... My iPhone. Showing no new feature which apple has added to iOS 5 like icloud , imessage... Should I update it again...?

I have updated my iOS to 4.3.5.... And after that my 3gs iPhone still behaving like previous. Versions of iOS....... My iPhone. Showing no new feature which apple has added to iOS 5 like icloud , imessage... Should I update it again...?

anshulmajoka wrote:
I have updated my iOS to 4.3.5.... And after that my 3gs iPhone still behaving like previous. Versions of iOS....... My iPhone. Showing no new feature which apple has added to iOS 5 like icloud , imessage... Should I update it again...?
iOS 4.3.5 is not the same as iOS 5. iOS 5 with the new features you list has not been released.
Stedman

Does icloud, imessage and facetime application have IPv6 support ?

Hi Everybody,
Since all ISP's started IPv6 deployment just wanted to know whether icloud, imessage and facetime application have IPv6 support?

Backup phone in iTunes . On your phone, Go to Settings, General, reset, Erase All Content and Settings. Restore as new on iTunes . Then restore your phone from the backup in iTunes.

How come every time I change my password for iCloud, iMessage, Apple, it either messes up on my Mac or iPhone.

How come every time I change my password for iCloud, iMessage, Apple, it either messes up on my Mac or iPhone.

I'm not sure what you mean by "messes up", but the most common reason to have trouble with one device after changing the password from another is that you have to actually go around to all of your devices and change the saved password for your Apple ID on each one if you change it on one of them, they don't update automatically. If you change the password and don't change it on your devices, then they don't know the password has changed until you try to use them.

ICloud, iMessage,iface account verification help need

Hi I am trying to verify my iCloud, iMessage and iface accounts, I am signing in with my apple Id but it keeps telling me that it can't verify as email account already in use, thing is it is my account details. Can anyone help please

Click this link and see if it helps you: http://support.apple.com/kb/TS3510

Icloud Imessage issues

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