ICloud incoming mail server is greyed out so I cannot change info or add alias account

I cannot add a new icloud alias to my mac mail because the incoming mail server is greyed out & unchangeable.
Help!

Aliases should be added on the iCloud website.

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What do I do if my incoming mail server is greyed out?

Can anyone help me with this iCloud problem? I am not able to use Email and in i Cloud, my incoming mail server is greyed out. I searched the web for answers, followed their suggestions, to no avail.

Thanks Roger, I followed those steps, but it is still greyed out. I seem to be getting some mail, so I don't quite understand what is going on. I have an iPhone as well, and mail seems to work fine on it, so I am not totally out of commission. This is just the strangest thing! Thank you for your quick response to try and help me. Margaret

Incoming mail server section greyed out

This is a problem I am having with setting up my iCloud email. The incoming mail server section is "greyed out" and I cannot change or edit it and when I go to save what I've changed Apple Mail says that the incoming mail server cannot be left empty. Any ideas what has caused this?

On a Mac, the server fields are automatically configured, which is why they are grayed out. If your iCloud mail isn't working, go to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again. If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac then sign back in. (This deletes the iCloud account and data from your Mac, but not from iCloud. Your data will reappear on your Mac when you sign back in, after a brief delay as it redownloads.)

Using Yosemite My incoming mail server changes by itself and means I can't access my email. When I go to preferences the new incoming mail server is greyed out. I then have to remove the accounts and get new ones.

Using Mail with Yosemite 10.10.2.The incoming mail server keeps changing by itself and means I can't access my mail. I go to preferences and find that the new incoming server is greyed out . I then have to remove the accounts and then add them again with the correct server. The incoming server which is greyed out is imap.gmail.com

Try Mail/Preferences/Accounts - select the account, then go to Advanced and deselect "Automatically detect and maintain account settings".

HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

My iCloud incoming mail server is grayed out. Also my iCloud and Gmail accounts are showing offline. I just did update to Mountain Lion 2 days ago and now I cannot send mail.

New Info
Re: Messages Menu Commands Greyed Out
A simple solution...
After much troubleshooting, I have isolated the issue with the greyed out "Messages" app menu. The problem is due to the truetype font Apple Gothic missing which is required for the AppleID login window when you first launch Messages. You can just hit skip when the dialog box comes up, but until you do so the full messages menus are not available. So to fix, just drop AppleGothic.ttf in <bootdrive>/Library/Fonts and Messages 8.x should launch correctly. Apple should have really included this font in <bootdrive>/System/Library/Fonts since it is required for one of their Apps
Many people in the prepress or graphics arts fields will likely run into this issue when they customize fonts.
8:22 pm Wednesday; July 9, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

TS4002 my incoming mail server is grey??? or greyed out??

my incoming mail server is grey or grey out?? can't send or receive mail on my mac account!! merci!!

Are you using OS X 10.5.7 or 10.7.5? If you're using 10.7.5 (Lion), it's grayed out because it's automatically configured. If you aren't getting mail, try going to Settings>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.

TS3988 what is the iCloud incoming mail server setting?

what is the iCloud incoming mail server setting?

imap.mail.me.com - but you shoudn't need to enter this manually. If you are having problems, sign out in System Preferences>iCloud, then sign back in again and enable Mail in the checklist. Your data will disappear from your Mac when you sign out but will return when you sign back in.

TS3276 Incoming mail server is grayed out?!

Can not receive mail. Mail always askers for my password. Can not change anything in my account as the incoming mail server is grated out. Any advise is appreciated.
Josef

Are you using OS X 10.5.7 or 10.7.5? If you're using 10.7.5 (Lion), it's grayed out because it's automatically configured. If you aren't getting mail, try going to Settings>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.

Mail on OSX 10.7.5 has incoming mail server field grayed out

Trying to configure my iCloud email using Mail in OSX10.7.5 and in the settings the field for incoming mail is grayed out, yet every time I try to save to exit that window, it gives me an error message that it needs an incoming mail server. Can't enter it because I can't get into the field, which is showing po2-imap.mail.me.com Any thoughts on how to remedy?

I tried this and it entered the same info that was there and the incoming mail server field is still grayed out and I still get the "The incoming mail server cannot be empty" message when I go to exit the iCloud account window.

ICloud incoming mail server setting.

I'm not getting iCloud email and the incoming mail server setting (p99-imap.mail.me.com) is dimmed out and not editable. Ideas?

Chris CA wrote:
CAP2010 wrote:
Unfortunately, no matter what I type into the incoming email server while attempting to recreate my account in Mail, the program always tries to connect to p99-imap.mail.me.com.
You don't have to type any server info for your iCloud account.
System prefs > Mail, Contacts & Calendars - New account and select iCloud.
Unfortunately, that was step 1 in the process of not being able to use my mail in iCloud. Also, I have tried changing my password to 8 numbers/letter, etc. in accordance with the new AppleID rules, but that did not work. I have also tried deleting and recreating my account multiple times. I am definitely willing to try any more suggestions.

HT4864 incoming mail server is grayed-out

How do I get my "incoming mail server' un-grayed? It won't let me put information on that line.
Thank you.

The p10 number is one of those added by the system and appears to represent different geographical areas - it's quite normal.
If you are having problems with the setup you should sign out in System Preferences (or Settings)>iCloud and sign back in again, emabling Mail in the checklist. This should set it up correctly. It's not designed to let you do this manually in the Mail application.

Outgoing mail server is greyed out

My email is being forwarded from Verizon to icloud. I receive the mail in icloud but when I send messages it send from Verizon address. the outgoing mail preference is greyed out and reads p03-imap.mail.me.com. Any ideas of how to crrect this. I'd like to change from Verizon to iCloud.

Hi Lawrence. I'll go through the process. I click on SMTP under outgoing mail server. My primary server, smpt.aol.com is on. The next screen says server, which is on, then underneath that is the outgoing mail server. Everything under that heading is greyed out, which includes the host name, my user name, password (which says optional), user ssl (which is on), authentication, then server port 587. I need to change my password where it says optional, but it is all greyed out and won't allow me to do so. Thanks very much for your help!

My Incoming Mail Server is grayed out....so, it is not working. How to fix?

My Incoming Mail Server for iCloud is grayed out....so, it is not working. How to fix?

It easiest way that sometimes solves the problem would be to delete your account from your Mac (system
Preferences... > iCloud) and then to add it back again.

ICloud incoming mail server

Good day all,
For most of the day yesterday I and many others were having difficulty authenticating iOS mail and OS X mail clients to the Apple "appleid.apple.com" servers. It may have been a load issue or a configuration issue on the servers (which are used for both mobileme and icloud. By mid-evening on the east oast of the USA the occurences of password reject were diminishing and now seem to have stabilized.
Today I am having problems with the incoming server bank at "p02-imap.mail.me.com". It either does not connect or does not respond in adequate time to satisfy the Apple mail clients.
I have 4 ex-family MobileMe accounts converted to iCloud. Three of them were assigned "p99-imap.mail.me.com" for incoming mail. The fourth was assigned "p02-imap.mail.me.com". In all instances the incoming mail server was populated during account migration and is not editable.
As an issue of curiousity, does anyone know how the incoming mail server was assigned? Did the first 250,000 of us get one server and the next another, etc.?
I suspect "pXX-imap.mail.me.com" is a server bank with load balancing implemented across multiple servers. Or maybe (shudder) we are hard assigned one physical server (p99, p02, etc.).
It would be interesting to know how Apple's new improved data center(s) have been logically configured for redundancy, load balancing and fail over.
Sorry - it's the geek in me wondering why I can't get my email from a specific Apple resource ("p02-imap.mail.me.com").
Alex

Chris CA wrote:
CAP2010 wrote:
Unfortunately, no matter what I type into the incoming email server while attempting to recreate my account in Mail, the program always tries to connect to p99-imap.mail.me.com.
You don't have to type any server info for your iCloud account.
System prefs > Mail, Contacts & Calendars - New account and select iCloud.
Unfortunately, that was step 1 in the process of not being able to use my mail in iCloud. Also, I have tried changing my password to 8 numbers/letter, etc. in accordance with the new AppleID rules, but that did not work. I have also tried deleting and recreating my account multiple times. I am definitely willing to try any more suggestions.

My app store shows wrong id and it is greyed out so I cannot change it to install updates

I am trying to install updates from the App store.
However, when I try to sign in, the dialogue box shows an old and wrong email address as my apple id.
Since the email is greyed out, I cannot change it to the correct current one.
I have checked that I am at the right location etc, restarted several times but no success.
Please advise.
Thanks
Sajeev53

Do you recognize the wrong ID, or is it unknown to you?

ICloud incoming mail server is greyed out so I cannot change info or add alias account

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