Icloud is enabled on my ipad 2 and I don't know the email or password
I bought a new ipad 2 and it has find my iPad enabled and I can't contact the previous owner for the info to take it off. Is there a way around icloud and no the iPad 2 is not stolen. And it is not locked.
If it has the previous users info on it, it's not NEW. It's may be a stolen iPad.
The previous user should have done this:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
Cheers, Tom
Similar Messages
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Help, somebody has turned the restrictions on on my daughters iPad mini and we don't know the pass code to turn it off. She can't use iTunes because of them being turned on. I have tried backing it up to a laptop and then restoring it to factory settings but you need the pass code to do this....any ideas how I can turn it off or reset it, anything that might help its driving me potty...
Many thanks
JoRecovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I purchased an used macbook and I don't know the old owners password, how can I reset it?
Well, it is part of the Mac. So you were shortchanged.
Call AppleCare and ask them to send you a replacement set. They will ask for the serial number and model number to sure they are give you the correct set. They will charge you a nomibnal fee for shipping and handling.
Allan -
I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.
You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email
If the iCloud account you are trying to delete is old ID that was later updated to change it to your current ID, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now, if desired, you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How do I change the email associated with Icloud on my phone. It's not my mail apple id, its and old one and I don't know the password anymore. I have another apple ID associated with my ipad and laptop and the icloud works great with that. I just did the new iphone update and now its constantly asking for the icloud/apple id - the one I don't even know the password for anymore and it keeps popping up all the time.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?
Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Hi, Joann
JustAnswer has asked me to answer your question -- "I have iPad 2 and I don't see the little box at top in safari with the number on it that I can tap to get to my open pages
On iPad 1 it was next to the little open bookNot with iOS 5 no. A number of other people have made the same comment about it, so you could try leaving feedback like some of them will have done, and maybe in a future iOS update we'll get the choice : http://www.apple.com/feedback/ipad.html
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I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.
You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)? -
Hi Guys,
Do you know to how update my iCloud ID to match my Apple ID if I don't know the password for the old ID and I don't have access to the old e-mail address?Hi Guys,
I've sorted it
All I needed to do was add my old e-mail address - not as the primary but as an alias. This allowed me to delete the account on my iPhone 4S and re-sign in with the correct e-mail address.
Happy now -
Dear Apple
I buy a refurbish iPhone 5s the IMEI ******** and ICCID ********** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap.
Best regard
<Edited by Host>This is a user forum. You aren't talking to Apple here.
Return your iPhone for a refund. There is no way to remove the Activation Lock. Apple won't get involved.
<Edited by Host> -
I want to change the email that iCloud uses to send security answers to and i don't know how.
Hi, i just installed my mavericks and i was going through all my settings and keychains and everyting. Last month i deleted the email account that i think we use to send the answers of the security questions on and i forgot the answers. I want to change the email that iCloud uses to send security answers to and i don't know how. Can it be done?
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91794) -
if someone stole your ipod and deleted your apple id from icloud and u don't know the serial number. What can u do?
To delete your iCloud account from Settings>iCloud they have to enter your ID password.
The can place the iPod in Recovery mode and they restore the iPod but they will have to enter your iCloud ID and PW to activate the iPod.
lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I have a ipad air and i don´t have the icon of the airplay. I don´t have an apple tv but i want use an app to play the screen of the ipan on pc. I already try but definitely i only have the airdrop icon.
The AirPlay feature is only available whe you have an Apple Tv. You can mirror the display form your iPad if the iPad and Apple Tv are both connected to the same WPA (or the same Wi-Fi). Air Drop is a way of sharing files, such as pictures, PDFs, and text documents. Hope this helps.
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URGENT What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!
Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
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