ICloud is telling me to get pages but I already have it
I'm just starting with iCloud and it isn't recognizing that I already have pages and am fully updated on both my mac and my Iphone .Any ideas?
I'm having the same issue too. I have Lion on my Macbook Pro and the latest Pages. But when I click on the iWorks tab in iCloud it's asking me to get it.
I tried dragging a Pages document into the iWorks page anyway and it seems to start a download, then I get an error message. So it seems that iCloud doesn't recognize that I have iWorks.
Similar Messages
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my mac pages wont let me access any of the documents i have editied on my ipad with the new update. Every time i click on a document it says u need to download the new softwhere, but i already have! So why isnt it working! i need to access those files asap
Are you sure you're trying to open these files in Pages 5? Installing the updates does not remove previous versions of the iWork apps & if you have a Dock icon for the previous version that will also not be deleted.
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I saved a spreadsheet to iCloud now I can not access it. The message I get says I need a newer version of Numbers but I already have it. How do I get access to my document on iCloud?
Please see this user tip:
Need newer version of Numbers to open file -
When i try to access iwork on iCloud on my mac, i get an ipage logo with 2 options learn/get image. I already have ipage on my mac. How can i get to the file management page?
Lion will only let you add documents to iCloud through iCloud.com, iCloud.com requires the iOS apps before you can use it.
Mountain Lion will let you add documents to iCloud from the iWork apps themselves, you don't then need the iOS apps before they can be opened on another Mac. -
When I tap the mail icon on my iPhone 4s, the menu of email servers pops up. I already have a me acct that I check all the time, no problem. So I choose iCloud, sign in and it tells me that I already have an acct….so why can't I get to my emails then? I've turned the phone off and on twice....that has fixed it in the past but not this time....
all fixed ha
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itunes says that i need itunes 10.5 to get the new iphone software, but i already have 10.5 itunes. i cant seem to figure out how to get the new iphone software cause it keeps telling me to download updates, and then it does and update search and says im all updated.
I had a similar issue. I had to uninstall iTunes and then reinstall it. Assuming PC, you have to go to the control panel and use the uninstall applications tool. Then install it again. Worked for me.
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I am trying to Edit a PDF and it keeps telling me to buy Acrobat Pro but I already have it and am paid up to 15 May 2015
Hey christopherc53009480,
Could you please let me know what version of Acrobat you have purchased.
Also, please share the screenshot of the message that pops on your screen as I need to analyze the exact issue.
Hope to hear from you.
Regards,
Anubha -
Question
I HAVE DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A VIDEOS IT SAYS TO GET FLASH PLAYER,I ALREADY HAVE IT.I KEEP DOWNLOADING IT BUT IT STILL DOESNT HELP. THANKSPerform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
* Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
'''NOTE: When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working. -
I would like to do the 10 dollar a month download for photoshop but i already have purchased Lightroom, can i get photoshop and muse for that price?
Change Account https://forums.adobe.com/thread/1465499 may help
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If i lock my Mac using iCloud "Find My.." with a code, but now i have forgotten the code i used but have my Mac bac. How can i Unlock it????
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode
http://support.apple.com/kb/ht1808 -
When i login the page is asking me to subscribe but i already have subrscritpion?
when I log into my exportpdf the page is asking me to subscribe but I already have a subscription
help?Hi Malena,
Welcome to the Community!
Please let us know if you are trying to open a file in a product like Photoshop, Indesign etc, if yes then make sure you have Creative cloud app which helps to activate the products.
Download the app via https://creative.adobe.com/products/creative-cloud and sign in using the Adobe ID which has the subscription to activate all the products.
If the $29.99 pop-up is different then kindly post a screenshot and we will help you accordingly.
Thanks!
Ankit -
What's the different between cc and cs6? I'm taking a course and cs6 is recommended, but I already have cc, will that be good enough?
When I'm away from the desk, I never get the exact wording
"Find new Apps > Filters and versions > select Previous Version"
Then where you see the Install button next to Photoshop below that, click on that and you can select 13.0 CS6 for install.
It's a good idea. CC 2014 has eliminated and added many features, and you want to be on the same page in that course. -
Business catalyst says I need to buy Creative Cloud to publish my site, but I already have Creative Cloud and am logged in properly.
I have checked the site and it does shows up web hosting plan. But the email on which site is published is not using CC subscription as a result BC is asking you to upgrade the site.
Please get in touch with support team and provide them subscription information :
join live chat with support team :
http://helpx.adobe.com/contact.html?product=muse&topic=downloading-ins talling-and-setting-up
Click on I still need help.
Thanks,
Sanjit -
hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I would like to subscribe to the Photographer's creative cloud which includes Lightroom & photoshop. But I already have Lightroom 5 installed on my computer. What would happen if I get Photographer's creative cloud & install both Lightroom & photoshop? Will my old lightroom clash with new one?
Hi there,
You can download the copy of Adobe Lightroom from the photography package.
See FAQ here
https://helpx.adobe.com/lightroom/faq.html
https://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html
^Ani
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