Icloud keeps duplicating emails in inbox cannot delete or mark read

Question

New emails in my mail inbox cannot be marked as read or deleted.  They keep reappearing on my iPhone 6 and iPad mini, as well as on my desktop Microsorft Exchange mail for this email account.  They also keep reappearing on the iCloud mail on the iCloud web site. I have tried (1) just marking them as read on the iCloud web site and on every one of the devices; (2) deleting them on the web site and on every device, both after marking them as read and before doing so; (3) deleting them from the trash folder on the web site and on every device.  Like bad pennies, they just keep re-appearing.  What's the solution?

Answer 1

better than doing that would probably be to back up mail and pull the preference for mail. first write down your account info in mail preferences > accounts. back up mail by going to ~/library/ and finding the mail folder. hold down the option key and click and drag the folder to the desktop. make sure it makes a copy. then go to ~/library/preferences and trash the com.apple.mail.plist and restart the computer. when you open mail again, put in your account info and opt not to import mailboxes. then once mail is open again, go to file > import and select import mail for mac os x. then specify the path to the desktop where the copy of the mail folder is. pulling the preference and reimporting the mails will resolve most mail problems. let me know if that works. [ 8 ) ]