Icloud keychain wrong number
Hi,
I'm running OSX 10.9.4 on my Macbook IOS 8.0.2 on my iPhone 6
When I try to activate iCloud keychain and I fill in my password and security code, it then sends a message to an old phone number for verification.
I tried changing it on my computer by going to System Preferences>iCloud>Account Details but the only thing I get in my "Account Details" are my Apple ID, Name and Description. When I click through on "Manage Apple ID..." it opens up Apple ID web-page where I can change my information, and when I change my phone numbers (which was the correct number) it still sends it to the wrong phone number.
I tried on my MacBook pro, iPad and iPhone but nothing seems to work.
Thanks in advance
You can only change the number on a Mac or iOS device that already has you keychain activated. You do so as follows:
In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.
If you don't have access to a device with your iCloud keychain enabled to do this, you have to contact Apple support: Contact Apple for support and service. They will verify your identity and complete the setup for you.
Similar Messages
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How to edit phone number in iCloud keychain
how to edit phone number in iCloud keychain
Welcome to the Apple Community.
settings > iCloud > keychain > advanced > number. -
My iCloud ID seems cracked: iCloud Keychain verification codes were sent from unknown senders
This morning, I received four SMS (text) messages from different phone numbers to my iPhone (iPhone 4s, iOS7.2.1).
All the SMS messages say
'Your iCloud Keychain verification number is xxxxxx' (6 digiit number)
All the phone numbers, which sent the message to me, seem mobile phone numbers in Malaysia:
+60 14 7380 651
+60 17 846 7052
+60 10 890 1756
+60 14 7380 650
and I did not know any of the senders (phone numbers).
(Also what I have found is the first and fourth numbers are different only by one.)
I think I have not touched Keychain feature of iCloud recently.
I doubted that my password for Apple ID was cracked.
Thus, I have changed my password for Apple ID (and iCloud).
I also have an ipad2 tablet (iOS7.2.1).
Are there anything else should I do?Okay, for all of you following this or experiencing the problem - here's the trick - give up on iCloud entirely - disconnect everything from it and whatever iCloud thinks it has on you will disappear - keep in mind that this will not blow-out or delete any keychain entries on your local machines - those are sacrosanct and will remain - each machine is/was/remains an island without iCloud - but it's likely (in my case) and maybe in many of yours that iCloud thinks it has important stuff in it - but it just might be wrong.
In my case, I disconnected my iPad, iPhone, MBA and iMac and followed the process to blow out the entire online keychain and any documents out in the cloud - I didn't have much of anything and I lost no files either.
Once all that was done, I started iCloud on my iPhone 6+ without issue, and then proceeded to add the MacBook Air, desktop and so forth - and it's great now. -
I keep getting texts with new icloud keychain verification numbers
I have received three texts in the last several hours to my iphone indicating "Your icloud keychain verification number is xxxxxx"
I haven't requested this number to be changed. I have, however, just returned to the US from Mexico. Does this mean somebody is trying to hack into my icloud? If so, what can I do to stop it?
Thank you.Hey benjaminfromstamford,
I understand that you are experiencing an issue when attempting to start iCloud Keychain. Here is an article that addresses this issue and can help you troubleshoot it:
OS X: Use an admin or standard account with iCloud keychain - Apple Support
https://support.apple.com/en-is/HT202825
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
So I updated my iPhone5 this morning to iOS 7.03 right, then it asked me for my phone number to verify my iCloud Keychain. The problem with that is that I accidentally put in the wrong number. How am I suppose to fix that? How can I go back and put my actual number in?
Read here to remove & setup again:
http://support.apple.com/kb/TS4644?viewlocale=en_US -
TS4644 I put the wrong phone number in iCloud keychain.
How can I change the phone number that I put when setting up iCloud keychain?
iOS 7.0.3 or later: Tap Settings > iCloud > Account, then tap Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
OS X Mavericks v10.9 or later: Choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number listed under Verification number is correct. If not, enter another phone number. -
ICloud keychain says wrong number even though it's correct?
Hi guys,
bit of an annoying popup on new iPhone C,
first off, I'm a big apple customer, phone, iPad and MacBook, so, I set up the new phone last week all great, working fine but now, we get the keychain stuff starting to pop up.
so to sum up were I'm at....
i Get the message on phone to sort the keychain out..to which I enter the pass code ( correctly), even get the next step of the keychain code sent by sms.
But no matter how many times I try, it keeps saying the number sent to me, is incorrect.
i have tried this on the phone, and iPad, but still will not unlock, just says the SMS number i get is incorrect, when it's clearly not.
and finally tonight I get the...to many attempts, contact support message.
so can someone please tell me how to get this keychain all sorted on my phone, and other devices if possible.
thanks
julianHi tozol,
If you have entered a security code that is not recognized as being correct too many times, you will be unable to use that iCloud keychain. You can contact Apple Support who will verify your identity so that you may continue to attempt to use that code. If this is not successful you will need to set up iCloud Keychain again. See this article for information -
Frequently asked questions about iCloud Keychain - Apple Support
See the section titled Can Apple recover my iCloud Security Code?
Thanks for using Apple Support Communities.
Best,
Brett L -
How can I get my icloud keychain to my ipod if I no longer have my iphone 5c
If you have iCloud Keychain set up on another device, you can update your SMS number via that other device in order to verify your new device. If you do not have another device available or you do not have an SMS capable number, you will need to contact Apple for identity verification in order to bypass that phone number authentication. See below.
Get help using iCloud Keychain
I'm not receiving the verification code via SMS.
Make sure that you have a strong cellular network connection on your phone.
Make sure that your phone number can receive SMS messages. You can do this by asking someone to send you a text message.
Make sure that the correct phone number is associated with your account:
iOS 7.0.3 or later: Tap Settings > iCloud > Account, then tap Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
OS X Mavericks v10.9 or later: Choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number listed under Verification number is correct. If not, enter another phone number.
If you can't access a device that has iCloud Keychain enabled, you can contact Apple Support and verify your identity to get help completing iCloud Keychain setup. -
I installed Mavericks, set up the iCloud keychain step by step. I was asked to link a phone number to it, and so I gave my Google Voice number. I know some systems don't allow for these kinds of numbers to work, but usually it's a two step verification - You put in your number, they send you a message with a code to verify this is indeed your number and you put in the correct phone number and voila it's linked.
A) It automatically accepted my phone number as is without verifying it
B) I'm not unable to verify my icloud Keychain account on other devices
Now the next step, for some reason I kept having pop-ups from keychain that asked me to put in passwords that over and over again. I couldn't find a solution so I re-installed Maveriks and did a time-machine reinstal. Which means now I can't verify access to iCloud keychain through any device at all. How can I reset everything and put in my real phone number?
I know my itunes/icloud user name and password and the 4 digit lock code for iCloud Keychain.
Appreciate the help!I installed Mavericks, set up the iCloud keychain step by step. I was asked to link a phone number to it, and so I gave my Google Voice number. I know some systems don't allow for these kinds of numbers to work, but usually it's a two step verification - You put in your number, they send you a message with a code to verify this is indeed your number and you put in the correct phone number and voila it's linked.
A) It automatically accepted my phone number as is without verifying it
B) I'm not unable to verify my icloud Keychain account on other devices
Now the next step, for some reason I kept having pop-ups from keychain that asked me to put in passwords that over and over again. I couldn't find a solution so I re-installed Maveriks and did a time-machine reinstal. Which means now I can't verify access to iCloud keychain through any device at all. How can I reset everything and put in my real phone number?
I know my itunes/icloud user name and password and the 4 digit lock code for iCloud Keychain.
Appreciate the help! -
When I first turned in iCloud keychain I had no other Apple devises so I put in a phone number for it to send my verification number to. Then I had to delete that phone number but the iCloud keychain number is still saying it is going to send the verification number to that phone. How do I program in that that number is no longer active. Please help!!!!!
Hello Conor T,
Thanks for using Apple Support Communities.
If you do not have access to the phone number you set up for iCloud Keychain, you will need to contact Apple Support to complete setup on a new device.
How do I set up iCloud Keychain on a new device if I don't have one of my other devices to approve from?
If you can't access any of your other devices that are using iCloud Keychain, you can still set up iCloud Keychain on another device if you have these items:
Your iCloud Security Code
The device that is using the SMS-capable phone number you provided when you first set up iCloud Keychain. A verification code is sent via SMS to this phone number. If you can't access this number, contact Apple Support, who can verify your identity, so that you can complete setup on your new device.
After you complete the setup, your iCloud Keychain will be pushed from the cloud to the new device.
Frequently asked questions about iCloud Keychain - Apple Support
Take care,
Alex H. -
Updating phone number associated with iCloud keychain
I am trying to set up iCloud keychain and it will only keep saying it will send a code to an old UK mobile number that I do not have. I have checked in my Apple ID and my current phone number is listed as the only number with my account, how do I get keychain to acknowledge my current US cell and forget an old UK number?
many thanksHi there totalblonde,
It sounds like you need to update the phone number associated with your iCloud Keychain. You should be able to update that with the steps outlined in the following article:
Get help using iCloud Keychain
On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number.
On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.
If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.
Thank you for using Apple Support Communities.
Regards,
Sterling -
Ukrainian phone number in iCloud Keychain
Why is there no option to use ukrainian phone number in order to activate iCloud Keychain? Is it a bug or an intentional restriction?
How I can activate it with Ukrainian phone number?когда просят ввести пароль, просто выбрать "дополнительные параметры" и не создавать код
и Keychain активируется!!!
when asked to enter a password, just select "advanced options" and did not create code
Keychain will activate!!! -
HT204085 Icloud keychain number is a fix phone that cannot receive texts
THe number for my icloud keychain a phone that cannot receive text messages so i cant have the confirmation code... help !!
Hi there TH3B34ST,
I see that you have a question about using iCloud Keychain and your device that cannot accept SMS messages. Here is some relevant information in the article you linked that may be of use to you:
Frequently asked questions about iCloud Keychain - Apple Support
http://support.apple.com/en-us/HT204085
The device that is using the SMS-capable phone number you provided when you first set up iCloud Keychain. A verification code is sent via SMS to this phone number. If you can't access this number, contact Apple Support, who can verify your identity, so that you can complete setup on your new device.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
ICloud keychain: can't set up phone number
When setting up my keychain protection code i've chosen "generate random code", finished all steps and now option for setting up phone number in iCloud Keychain settings isn't available (not visible in iOS and disabled on Mac). If i change protection code any other ways (4-digit number or custom) then i can set up phone number.
So why is that happening - why i can't set up validation phone number when i use random-generated security code?Turn off iMessage, Reset your iPhone (hold down the sleep and home button, ignore the red Off slider, wait for the Apple logo, let go of the buttons), turn iMessage back on and see if it now shows your number.
If you are using a non-supported cell provider you will have to try other remedies. -
I just change my phone number. So, how can i log in by icloud keychain ?
I just change my phone number. So, how can i log in by icloud keychain ?
Hello there, Stefan.
The following Knowledge Base article offers up some great steps to review for setup and functionality of two-step verification for your Apple ID:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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