ICloud Log In Issues

I had an old moble.me account and missed my opportunity to transfer my files to the new iCloud account.  No big deal as I had the files in other places.  But now I'm trying to access my account and even though I have an Apple ID none of my user names or passwords will let me log in.  The best I get is having it send me information about my account to my email.  Trouble is it says it has been sent but nothing every arrives. I've checked my email address on my Apple account and it is correct but I still get no information about my iCloud account.  What's up?  Or better yet who would I contact to get this mess straightened out.  How can Apple expect us to use all of our Apple products if we can't even access our iCloud accounts?

Is your Apple ID, an iCloud account, or just an Apple ID.  See http://support.apple.com/kb/HT4436.
If you can go to store.apple.com/us/account and successfully sign in, then we know this is a valid Apple ID.  If however we go to www.iCloud.com, and sign in with the same Apple ID and password, and it does not let us in, then it is likely, you have not created an iCloud account of this Apple ID. 

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