ICloud logo with an exclamation point
I have an ICloud logo with an exclamation point in it next to nearly 3/4 of the songs in my collection. Why is my music not uploading to the cloud?
Sounds like the iTunes Match library is missing or corrupt. The exclaimation point in the cloud icon means (from http://support.apple.com/kb/ts4124):
"This icon may be displayed if the song file is corrupt or if there was an error uploading the song. Try updating iTunes Match (Store > Update iTunes Match) to resolve this. If updating does not resolve the issue, try importing a new copy of the song into your iTunes library."
If this is happening in iTunes on your computer, iTunes will try to locate the song on your computer if that's where it originated from rather than from iCloud because it assumes it is still there.
You may want to post this question over in the iTunes Match forum: https://discussions.apple.com/community/itunes/itunes_match.
Similar Messages
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I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?
If it is otherwise working, you can change the battery. If you want to do it yourself, you can buy the part on eBay and other online sources. Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note: Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes. -
I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?
You can try putting it into Disk Mode
http://support.apple.com/kb/HT1363
If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
NOTE: You can also try putting it into Disk Mode WHILE it is already connected to the computer.
If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer. You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod. -
When I connect my ipod to a usb port on my computer, I can see it in my computer as a drive for a few seconds and then it disappears. It can be seen under devices but as a yellow triangle with an exclamation point in it. If I run trouble shoot, it states windows is disconnecting this device.
I can see it in itunes as a device. However, this is a brand new computer, running windows 7. My last one bit the dust in mid use. I want to save the songs on my ipod and to do that I believe I need to be able to see the files on the ipod.
Any help would be greatly appreciated.Great Troubleshooting on your own so far!. (If you got 2 PC and 2 iPod would be much easier, some of the people in this community has more than 2 of each.)
Hope you did not connect it to a USB Hub, the sync cable must be plug in directly to a USB2 port at the back of the Desktop Computer.
If you have a spare Notebook, with iTunes, connect it to the Notebook, to check if the iPod is working or hung.
Can you iPod run and play songs, when disconnected from the PC? (Sorry, for just asking the obvious)
Anyway, just hard reset your iPod, so that we can start from scratch
1. if your iPod is hung, reset it by pressing Menu and Center button for at least 10 secs till the Apple logo, comes on. (this won't delete your songs in the iPod, if they are not corrupted))
2. Connect it back to your Notebook or Desktop.
if your iPod screen is dead, try charging the battery by connecting it to another computer. if it doesn't connect to successfully to another computer, it may need servicing.
Good luck! -
It started a few days ago. I was looking through my photos. I could check them when they were smaller - as soon as I enlarged them - screen turned black, a grey triangle with an exclamation point appeared in the middle. It is not changing every picture - just some. How do I get rid of this problem? What caused this in the first place? Any help would be appreciated.
Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
Happy Holidays -
I am having a hard time viewing some of my pictures or event file in my iPhoto library. Most of my pictures look blank with a black background and a triangle with an exclamation point in the center of the screen. Is there a way I can fix this issue?
Are they RAW image files and not JPG files? iPhoto does not support all types of RAW files. Get a Real Image Viewing/Editing/Cataloging program which iPhoto is not.
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When I open Iphoto, I see all my photos for a second and then they disappear and only a white dotted box appears. Then I click on it and for photos is a triangle with an exclamation point. It doesn't happen to all but quite a lot. how to I get them back
Have you recently deleted photos using the finder or run clean up software? Is so restore your backup
If not the backup your iPhoto Library and launch iPhoto while depressing the option and command keys. Rebuild your database
LN -
When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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I have done something terrible! now some of my photos will not open up, I can see them in the 'event' but if I click on some of them I get a gray triangle with an exclamation point. What have I done and how do I rectify it?
The exclamation shows when the file path/link to the original file has been broken. Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
When I click on pic, gray square comes up with an exclamation point
My friend got on my computer and uploaded pics from my camera. I don't know what she did, but the pic I want is in the library as a thumbnail, so it looks like its there. But when i click it to edit it or make it larger, instead of the pics coming up, a gray square comes up with an exclamation point inside a dotted like sqare. What's going on?
Ava
Welcome to the Apple Discussions.
The ! or ? turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents. The most common cause of this is User Activity in the iPhoto Library Folder. Have you altered, moved or renamed anything in the iPhoto Library Folder?
If you haven't, then try rebuilding the database. Hold down the apple and option keys and launch iPhoto. Use the resulting dialogue to rebuild.
Regards
TD -
Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes
Moving a library: Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its sub-folders and files) intact to the other drive. Hold down the option (alt) key (shift on Windows) and open iTunes. At the prompt to create or choose a library choose the copied iTunes folder.
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Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes
nope all my songs are copied and organized into the iTunes library.
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Folder icon with an exclamation point
My ipod told me I had a corrupt disk so I restored it. I then tried to sync it with my itunes library but after a while it said "The iPod (my name) cannot be synced. The required file (or disk) cannot be found." And then it says the sync is finished. When I look at my iPod, only a few of my songs appear as opposed to the number that it got to when syncing. I then tried restoring it again but the computer now freezes and doesn't find the ipod and only unfreezes when the ipod is unplugged. Occasionally itunes comes up with a message about my ipod being corrupt and needs to be restored even when the ipod isn't plugged in. Now the folder icon with an exclamation point has come up on my screen, and it will not connect to the computer at all. I have tried putting it into disk mode but it still doesn't work. does this mean that I have no hope and I will have to buy a new one??
I have tried all of those. when i even tried to
restore factory settings, it said ipod manager
internal error. what is that? and one other thing i
noticed, the lock symbol that appears when you slide
the hold button appers at the bottom of the computer
screen when my ipod is attached, I guess suggesting
that it is locked, but when i toggle it on the ipod
itself it appears and disappers as indicated. this
is driving me nuts!
iPod Manager Internal Error deals with the software versions you have on your computer. One of them might be out of date. Make sure you have iTunes 6.0.4 (open iTunes, click on Help, click on About iTunes. The version is the top line of the gray text that scrolls up). Then make sure you have iPod Updater 2006-03-23.
If you need to update iTunes you can get it at
www.apple.com/itunes/download
If you need to update iPod Updater you can get it at
www.apple.com/ipod/download
If you find that your software is all up to date, try just restarting your computer, and then restoring again. (If you have your iPod in disk mode, you should disconnect it before you restart your computer).
If that doesn't work, just uninstall and reinstall iTunes. This should resolve the iPod Manager Internal Error.
As far as the lock icon goes... I'm not sure about that one. It might have something to do with having the iPod in disk mode, or it might just be acting weird because of what's going on with the iPod right now. As long as it isn't blocking you from trying the steps to fix the iPod, I wouldn't worry too much about it for now. Maybe it'll act normally once you resolve the !folder.
Best wishes,
CG -
When i click on my pictures a black screen with a exclamation point appears
So I've never had any problem with my computer before..... I have Iphoto 9.
When i click on my pictures, they all appear in all photos. However if i click on them, it goes blank i hvae a black screen with a exclamation point that appears. Please help, whats going on????The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
When I click on my uploaded photos a big box with an exclamation point pops up?
After loading my photos on Iphoto when I click the photo to try and view it larger or at all, a grey box with an exclamation point comes onto the screen. How do I view my photos?
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD
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