Icloud mail cannot connect to server

I just purchased through verizon Iphone 4s and I kept getting the following message when trying to receive mail;
"cannont connect to server"
Everything looks like it is set up correctly.
I have wi-fi turned on and I turned it off and now it connects. Is this how icloud mail works? (with w-fi turned off)
Any information will be appreciated,
Thanks,
Deana

Same problem. I just tried switching wifi off and then the iCloud mail worked. Trouble is I have the same problem on my iPad and I need to use wifi for that. Can anyone help?

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After 7.0.6 upgrade Icloud email "Cannot Connect To Server". All other email works fine.

After upgrade to 7.0.6 both IPad and iPhone now will not send or receive Icloud email while at home. Get "Cannot connect to server " message. All other email accounts (google, verizon) work fine. Plus the "last backup" information unavailable as well as icloud storage information. Says unavailable, try again later. Also cannot view body of emails sent or received in the last 2 days. I am at work now and all works normally. If this is a wifi issue, I I do not understand why all other email accounts are sending receiving ok. It's only the Icloud server that seems to be the problem.

Hey there KevGelay!
I have an article for you that will help you troubleshoot this issue with your ability to access iCloud mail:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Take care, and thanks for visiting the Apple Support Communities.
-Braden

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http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
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http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
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MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
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http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

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Hello Retski,
The article linked below provides some useful information and troubleshooting steps that can help get the affected Exchange account working.
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http://support.apple.com/kb/TS3899
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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
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http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://support.apple.com/kb/ts2621
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MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
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http://www.apple.com/support/ipad/mail/
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http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

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Hi ramonaak,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with Mail on your iPad.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
Try to use an alternate Internet connection if available:
Try a different Wi-Fi connection
If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Cheers,
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Wait for a minimum 24 hours and try re-configuring. It's a known issue and don't have any specific resolution.
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Hi AmishCake
Thanks for the response, but how do I go about turning off the two step verification?

Cannot connect to server in Icloud

i had changed my email for my apple ID and I did not change it in icloud.... I cannot remember my password to my first apple ID on the icloud account. I need to know how to change my icloud info on my Ipad. It keeps telling me to review the terms and when I try it says cannot connect to server. I have tried to delete the Icloud account so I can add my new one but I need to know my password to old apple ID. I have tried to get them to email me to change the password but I am not getting any emails to do this. please someone help me
thank you

Steve,
If the mail was moved to a mailbox under "On My Mac", it should no longer have any connection to the original mailbox. Deleting (delinking) the IMAP email account from Mac Mail should have no effect on that message.
In fact, I just confirmed that by adding an IMAP email account of mine to this Mac (which had not used it before), sending it a message from my phone, moving the message to an "On My Mac" mailbox, and deleting the account from Mac Mail. The moved message remains in the "On My Mac" mailbox. Re-adding the IMAP account to Mail makes the server mailboxes available again.
Note that the situation would be different for an account accessed through POP, depending on mail retention settings. Any mail which had been downloaded to your Mac, deleted from the server immediately of after a period of time, but left in Mac Mail's Inbox for that POP account, would truly be lost if you delete the POP account from your Mac. This may be the situation of which you were warned.

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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

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I updated to mountain lion and now mail cannot connect to my server. It says check your user name and password are correct. Well they are, and were. Nothing has changed except the mac OS.
Has anyone else suffered this and knows a way around it? Too annoying to log into my mail every 15mins via a web page anymore.
Efforts tried to resolve this so far:
retyped user name and password, removed account and created a new account, restarted computer, software update, searched forums. so far all have proved unsuccessful.
I have also written to my mail provider and am waiting for feed back from them, but if anyone has any advice it would be gratefully received.
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Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
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Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

Icloud mail cannot connect to server

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