ICloud Mail full even though I've emptied it...

I received an email saying my icloud storage is almost full. So I went in and deleted pretty much everything. My iPod tells me that I have 36 MB in my iCloud mail - but I deleted it ALL!!!!! Both on my device an on iCloud.com. What is up with that? Is there somewhere else I have to go to delete mail? I really don't want to pay for more storage.

You've turned on "Show Hidden Files". Launch terminal, copy or paste the following command, then hit enter:
defaults write com.apple.finder AppleShowAllFiles -bool false
Reboot your computer.

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"Startup Disk is Full" even though I have 3.5 GB free

I just upgraded my RAM from 2 GB to 4 GB yesterday (2 x 2GB Kingston DDR2), and today I'm getting a message that my "startup disk is full," even though I have 3.5 GB of space on my hard drive.
I've gotten this message in the past when I only have 100 or 50 MB left on my hard drive, but 3.5 GB of space seems like a lot of room to be getting the "startup disk is full" error.
I know I'm supposed to have 10% of my hard drive free for optimal usage, but I'm wondering whether this error message is an indication that the RAM isn't working the way it's supposed to.
Also, the other thing I noticed acting funny since the RAM got installed was shutdown problems. Today I had to hold down the power button to shut down, since doing it via the finder window was not working.
Thanks in advance for any ideas and tips!
Mark

Hi Markus,
The sleepimage file is from Safe Sleep. This saves the contents of RAM to the HD each time Mac is put to sleep in case of a "mishap" so that data would be saved. As you've discovered, it can take up a bit of HD space (as much RAM as you have installed). Thus, I've disabled Safe Sleep and trashed that file. Sleep is now faster too. If you care to do this, here are my directions:
Safe Sleep: How to Disable
Safe sleep copies the content of RAM onto the HD prior to sleep, so it can cause very slow go-to-sleep performance (slow), and sometimes additional issues.
To disable Safe Sleep:
Open Terminal.
Copy and paste in the following two commands:
sudo pmset -a hibernatemode 0  
sudo nvram "use-nvramrc?"=false  
Hit return.
When Terminal is finished doing its thing, type in
Exit
hit return, and quit Terminal.
If you do decide to disable Safe Sleep, there’s also a file you can get rid of to save some space on your HD (this file can be as large as the amount of RAM you have installed, probably 2-4GB for the average Mac).
From the Finder (just click once anywhere on a bare Desktop area to make the correct menu bar appear).
Click on the Go menu and select Go to Folder.
Copy and paste or enter the following in the “Go to the Folder:” field.
/var/vm
Trash the file named “sleepimage.” (Do NOT trash the file named “swapfiles.”)
Close the windows, empty the trash, and you should have faster sleeping and a bit more free HD space.

My hardrive is full even though I've deleted loads of things, how do I clean it up/ free up space?

My hard drive is full even though I've deleted loads of things, how do I go about cleaning it up/ free up space?

An obvious question... but... have you emptied the Trash and performed a Restart...
See here > Freeing Up Disc Space
what-to-do-when-your-hard-drive-is-full.html
More info here > http://www.thexlab.com/faqs/freeingspace.htm

I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this?

I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this? Not all of the users in our environment have this issue. If the users having this issue, install a secondary email account, Gmail, Hotmail, etc, then they can send through those accounts. Why would the exchange account not be seen to send photos?

Sounds like it worked until the policies associated with the account that are creating the problem were fully pushed down.
Try setting up a new (test) Exhange account and see if it behaves the same way on the phone (after removing the problem account from the phone, of course).

Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. How can I increase the storage space?

Question
Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. I delete emails from the Inbox and the Sent and Trash boxes to overcome this. How can I increase the storage space to stop this happening?

Hi terrybohle1938,
Firefox is a web browser. It provides access to online content. Things like your email are handled by the content provider. Who is your email provider? You'll have better luck consulting their documentation.
That being said, deleting only email is a great way to free up space. Another option would be to purchase a "Premium" account if your email provider offers this service. Many times more storage space is offered as part of paid subscription.
Hopefully this helps!

When sending e-mail, a message says that the sent folder is full,-- even though it is not-- however the mail still gets sent. No problem sending mail to myself

I am running Thunderbird version 33.1 Recently, when sending e-mail, I get an error message indicating that the sent folder is full and that I should empty or compress it to fix the problem-- so I emptied it-- problem remains. Also, there is no record of sending the e-mail in the sent folder, even though the mail has been sent. No such problems occur when I send mail to myself.
Any suggestions ???

If you deleted some of the messages you have done one half of the process. Deleting a message just marks it for deletion and hides it from view. You have to COMPACT the folder to actually delete the messages and free up the space.
I agree that Thunderbird did a poor job naming this process because it is the subject of much misunderstanding.
Read about compacting here.
http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders
I suggest that you also read this article about maintaining your email system to help prevent problems.
http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

IPod seems to be full even though I emptied everything...

Hi,
I have deleted all the songs in my iPod Shuffle and deleted all the files in it as well. However it only gives 1.2 MB available space and I can not move anything to it anymore. This happened after I stuffed it with loads of files until it was full. I moved all of them to the trash (and it does not seem to have anymore data in it) but iPod still seems to be full. I tried to restore it to factory settings but my iPod software updater does not recognize my iPod, no matter how many times I tried to "reset" it as shown on the iPod support homepage. This is even though iTunes can see my iPod and I can access it on the finder as well. It is the updater software only that seem to be unable to see the iPod. (I tried all the versions from 1.3 to 2.0.1.)
Please help...
g3 laptop no-firewire Mac OS X (10.2.x)
g3 laptop no-firewire Mac OS X (10.2.x)

Thanks,
Emptying the trash solved the problem of space.
Now I am happily listening to my music again.
The iPod Software Updater is still not seeing the iPod though.
The version numbers I gave refered to the updater software.
I will try it on another computer.
Thanks again...
pturk
g3 laptop no-firewire Mac OS X (10.2.x)

Repeated Full GC even though heap is empty

Hi,
These are the options specified to the VM. The box has 16gigs of memory on it.
XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:+PrintGCDetails -XX:+PrintHeapAtGC -XX:+PrintTenuringDistribution -XX:MaxPermSize=500m -XX:PermSize=500m -XX:MaxNewSize=4120m -XX:NewSize=4120m -Dcom.sun.xml.namespace.QName.useCompatibleSerialVersionUID=1.0 -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=8688 -Dcom.sun.management.jmxremote.authenticate=false
-server -verbosegc -Dsun.net.inetaddr.ttl=600 -Dsun.net.inetaddr.negative.ttl=1
our application is loads a lot of data into the server cache from a DB ( ~ 6.5 Gigs). I am seeing a lot of Full GC's happening even though none of the spaces are shown as full in the GC output. Below is the sample output that I have from the GC, and its outputted virtually all over the logs, including right after I start the server.
Can anyone recommend tweaking any settings that can help me avoid this?
Much appreciated.
[Full GC {Heap before gc invocations=786:
par new generation   total 4214784K, used 749836K [0x0000002a9c6f0000, 0x0000002b9def0000, 0x0000002b9def0000)
eden space 4210688K, 17% used [0x0000002a9c6f0000, 0x0000002aca333278, 0x0000002b9d6f0000)
from space 4096K,   0% used [0x0000002b9d6f0000, 0x0000002b9d6f0000, 0x0000002b9daf0000)
to   space 4096K,   0% used [0x0000002b9daf0000, 0x0000002b9daf0000, 0x0000002b9def0000)
concurrent mark-sweep generation total 8167424K, used 116027K [0x0000002b9def0000, 0x0000002d906f0000, 0x0000002d906f0000)
concurrent-mark-sweep perm gen total 512000K, used 80871K [0x0000002d906f0000, 0x0000002dafaf0000, 0x0000002dafaf0000)
[CMS: 116027K->127094K(8167424K), 1.0926490 secs] 865864K->127094K(12382208K), [CMS Perm : 80871K->80871K(512000K)]Heap after gc invocations=787:
par new generation total 4214784K, used 0K [0x0000002a9c6f0000, 0x0000002b9def0000, 0x0000002b9def0000)
eden space 4210688K, 0% used [0x0000002a9c6f0000, 0x0000002a9c6f0000, 0x0000002b9d6f0000)
from space 4096K, 0% used [0x0000002b9d6f0000, 0x0000002b9d6f0000, 0x0000002b9daf0000)
to space 4096K, 0% used [0x0000002b9daf0000, 0x0000002b9daf0000, 0x0000002b9def0000)
concurrent mark-sweep generation total 8167424K, used 127094K [0x0000002b9def0000, 0x0000002d906f0000, 0x0000002d906f0000)
concurrent-mark-sweep perm gen total 512000K, used 80871K [0x0000002d906f0000, 0x0000002dafaf0000, 0x0000002dafaf0000)
, 1.0928710 secs]
[Full GC {Heap before gc invocations=787:
par new generation   total 4214784K, used 46964K [0x0000002a9c6f0000, 0x0000002b9def0000, 0x0000002b9def0000)
eden space 4210688K,   1% used [0x0000002a9c6f0000, 0x0000002a9f4cd2a0, 0x0000002b9d6f0000)
from space 4096K,   0% used [0x0000002b9d6f0000, 0x0000002b9d6f0000, 0x0000002b9daf0000)
to   space 4096K,   0% used [0x0000002b9daf0000, 0x0000002b9daf0000, 0x0000002b9def0000)
concurrent mark-sweep generation total 8167424K, used 127094K [0x0000002b9def0000, 0x0000002d906f0000, 0x0000002d906f0000)
concurrent-mark-sweep perm gen total 512000K, used 80871K [0x0000002d906f0000, 0x0000002dafaf0000, 0x0000002dafaf0000)
[CMS: 127094K->127093K(8167424K), 0.8199480 secs] 174059K->127093K(12382208K), [CMS Perm : 80871K->80871K(512000K)]Heap after gc invocations=788:
par new generation total 4214784K, used 0K [0x0000002a9c6f0000, 0x0000002b9def0000, 0x0000002b9def0000)
eden space 4210688K, 0% used [0x0000002a9c6f0000, 0x0000002a9c6f0000, 0x0000002b9d6f0000)
from space 4096K, 0% used [0x0000002b9d6f0000, 0x0000002b9d6f0000, 0x0000002b9daf0000)
to space 4096K, 0% used [0x0000002b9daf0000, 0x0000002b9daf0000, 0x0000002b9def0000)
concurrent mark-sweep generation total 8167424K, used 127093K [0x0000002b9def0000, 0x0000002d906f0000, 0x0000002d906f0000)
concurrent-mark-sweep perm gen total 512000K, used 80871K [0x0000002d906f0000, 0x0000002dafaf0000, 0x0000002dafaf0000)
}

Someone is calling System.gc() for you. And ordinary CMS cycle looks like [GC [ParNew: 263K->107K(14784K), 0.0289244 secs] 263K->107K(63936K), 0.0292115 secs]
[GC [1 CMS-initial-mark: 0K(49152K)] 107K(63936K), 0.0047868 secs]
[CMS-concurrent-mark: 0.031/0.032 secs]
[CMS-concurrent-preclean: 0.002/0.002 secs]
[GC[YG occupancy: 107 K (14784 K)][Rescan (parallel) , 0.0004983 secs][weak refs processing, 0.0000093 secs] [1 CMS-remark: 0K(49152K)] 107K(63936K), 0.0065329 secs]
[CMS-concurrent-sweep: 0.000/0.000 secs]
[CMS-concurrent-reset: 0.002/0.002 secs]In contrast, you've shown what CMS prints out if someone calls System.gc(). An explicit call to System.gc() runs a serial (one-thread) stop-the-world mark-compact collector. Almost certainly not what you want if you are using the concurrent mark-sweep collector and tuning your heap to try to get short garbage collection pauses. The only good news is that your collections don't take that long.
You should track down whoever is calling System.gc() and tell them to stop. If you can't do that, there are two workarounds. If you are running JDK-1.6.0, you can use the -XX:+ExplicitGCInvokesConcurrent flag to have calls to System.gc() just start a regular CMS cycle. That will block the thread that calls System.gc() until the cycle is complete, but allow the other threads to run concurrently with the collection. The larger hammer is -XX:+DisableExplicitGC, which turns calls to System.gc() into a no-op. If someone thought they needed garbage collection to happen promptly (e.g., under the impression that they needed finalize() method to run, etc.), then using that flag will disappoint them.
Your log doesn't show how often these full collections are happening. If you add the -XX:+PrintGCTimeStamps flag you will be able to see when they happen, in seconds since the launch of the VM. That may help you coordinate these collections with actions in your program to identify actions that cause System.gc() calls.
For example, RMI uses full collections at regular intervals to implement their distributed garbage collection algorithm. In JDK-1.5.0 (and earlier) the default interval was once a minute. In JDK-1.6.0 (and later) the default interval has been changed to once an hour. You can change the RMI distributed garbage collection interval with the properties -Dsun.rmi.dgc.server.gcInterval= and -Dsun.rmi.dgc.client.gcInterval=. That's a third possible workaround.

HELP. iPod space = full, even though it's not.

Hey. Yesterday my iPod Nano 4 GB (not really, it's only 3,62 GB) turned weird, so I clicked on Reset and I thought that it would be all normal again. ..No. First of all, 1/2 of my music disappeared (on my iPod) so I added all the missing music again. Now it says that 1,6 GB = music, and 2,1 GB = other stuff. I've only got the three basic games, and i've got no podcasts/movies or anything. I don't know what's the problem because I can't seem to find an answer here in the forums. It also says that I haven't got enough space. I'm apparently missing 0,06 GB..
The second problem is that I added some new music but somehow, it won't show up in my iPod, even though it shows up in iTunes. This is really irritating. :/
I got my iPod Nano on December 24th '08 (maybe '07, i'm not sure), in case anybody wonders.
Thanks in advance.

I had a similar issue with a 180 or 160 GB (or whatever the largest memory config was, I got rid of it so I forget) iPod. Turns out the drive went bad and as soon as it reached the 1/2 way point it would say "Memory Full" or give me some other error and crash. Worked for months after that as long as I was careful to not sync to fill more than 1/2 the drive.
You may still have all your music on there but it may be curropted and unreadable so it's taking up space but the software can't address it or delete/sync to it, etc.
Try a complete system reset first. If that fails you may have a failing unit.

Hard drive full even though it's not.

Don't have much on my mac but in the HD info it says i have 616 kb left which is obviously nothing. Even when i delete files and empty trash it returns to 616kb even though I've deleted stuff. Seems something is returning the remaining space to 616kb no matter what i delete off the hard drive.
Any ideas?

Hi Jim.
First of all disconnect any external drives/ memory sticks etc. and restart your computer.
Now, in the Finder go to the "Go" menu and select "Go to folder"
Type in "/Volumes" (with the slash but without the quotes).
This should take you to the "Volumes" folder.
In this you should find only aliases . If you find a folder or other item in there which is not an alias then it is likely to be the explanation for your missing space.
See http://forums.bombich.com/viewtopic.php?t=3852 for a discussion of the issue and how to deal with it.
Be careful, though. DON'T delete any alias which you find in there, and DO ask here first if you have any doubts about what you are doing.
Cheers
Rod

I can't install app anymore on my ipad2 (ios 7) even though there is empty space?, I can't install app anymore on my ipad2 (ios 7) even though there is empty space?

it's running ios 7.0.2 or something like that. I can't install new apps anymore, updates work fine. the 32gb real estate are only used for apps, I have no stored movies, photos, music. So there is room. There is also room on the screen itself. I know there is max number of apps you can install right? But even though I delete an existing app to replace with a new different one, it still won't install. I reset, turned on/off, everything but no luck. Please help.

Hook it up to the computer that you normally sync with and, if necessary, fire up iTunes. Look at the usage chart at the bottom of any screen. If it appears to be unreasonable, a "Restore" may be in order. Go to the summary screen and follow the on-screen instructions.

ICloud account is always full even though I have a storage of 55 GB and only 2,1 GB used !!! HELP Please !!!!

Hi, I got a serious problem with my iCloud account. Beside the fact that I bought extra storage up to 55 GB my account is always full and I deleted everything except my photos 2,1 GB, That's all I got and if I want to take photo or anything it would say memory full !!! Please help me solve this problem asap

Hello mate ! Thanks for your reply. However if you take a look at this screen shot you'll see I have nothing more then a few photos (2.1 GB) and 2 tiny little apps but the memory still looks filled up... with air in my opinion. Maybe you got another suggestion . Thanks a lot my friend

My iPhone 6 is full even though my photos are being uploaded to iCloud Photo Library. Any recent photos are no longer being uploaded.

My iPhone 6 is full. I have iCloud Photo Library enabled. Any recent photos are no longer being uploaded and are just drawing down my storage. I have "Optimize Phone Storage" enabled.

Open Activity monitor in Utilities, go to the CPU tab>All Processes, and note any process that would appear to be related to importing photos, such as iPhoto, and use Force Quit. This may only be a temporary fix, as it may start all over again when you reboot. If that happens, we need to do some more investigating.
Also, close all open Applications, then open Terminal in Utilities and copy/paste and hit return, then post the output of this command.
lsof -l +L -R -V | grep /

TS3899 Mail usage, 570mb even though it's empty??

Trying to save some space, have deleted all old messages and restarted, under usage, mail is biggest file : 570mb?? but nothing in there, any help to reduce it, thanks

I attempted a reset, but to no avail. My last sentence basically means I only check my email on my Apple devices or from the Hotmail site. I don't use Outlook or any other program to check messages. I just wasn't sure if that would make a difference or not.

HT201210 iphone 4 software update issue because disk using is full even though saving to iCloud

Trying to update an iphone 4 from 5.1.1 to 6.1.3 and keep getting an error message at the end saying the disk you are attempting to use is full. The phone has been synced and has room available but for some reason the software won't update. Suggestions?

Is this an over-the-air update, or are you updating through iTunes? If you are using iTunes on your computer you need about 3 GB free on your C: drive (Windows) or your Macintosh HD (Mac). If you are updating over the air the iPhone also needs about 3 GB free. All of this memory is not needed after the update is complete, but it is "working storage" during the update process.

ICloud Mail full even though I've emptied it...

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