ICloud Mail has stopped working (iPhone, website, and desktop)

Starting from yesterday, 1 Dec 2011, my iCloud mail no longer works. At first I thought it was a new update to the desktop SMTP and IMAP settings to my software (I use Postbox 3.0, which is based on Thunderbird), but upon further investigation, I see that mail no longer works on the iPhone or on the iCloud.com website. Mail just doesn't work.
I suspect this has something to do with the fact that I have a legacy account ending with @mac.com. I've posted before about my inability to drop the @mac.com from my Apple ID, but that's another story.
It's incredibly frustrating not to have access to this email account. The Calendar and Contacts are still active and accessible, but email is kaput. Has anyone else had this problem? Any help you can offer is appreciated.

Ok, after chatting with an Apple support rep (as in using a chat room and typing back and forth like a bunch of teenage girls) I was able to fix the mail issue.
In the end, all we did was reset the password. Can you believe that?!
Try to change your password first on your own terms, and if that doesn't work, look for the link for a hard reset, perhaps under "Forgot My Password". Unfortunatley, I don't have the links handy. I'm really frustrated and I just wanna go home (after 3 hours).
Let me know if this is helpful for you.

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