ICloud Mail issues: "Cannot Load Mail" and "Cannot Get Mail"

I'm currently experiencing issues when trying to access iCloud Mail which is visible in two places:
  - on a iOS device (iPad and iPhone): when opening Mail.app and trying to check my iCloud Inbox:
      "Cannot Get Mail" "The user name or password for 'iCloud' is incorrect."
   - on http://www.icloud.com: when clicking the Mail icon:
     "Cannot Load Mail" "Help Apple improve iCloud by reporting this problem." [Reload] [Report to Apple] [Close Mail]
Oddly enough synching Contacts and Calendar items works fine on the iOS device (so username and password are obviously correct), and logging onto http://www.icloud.com using these credentials with use of all other application icons (Contacts, Calendar, Find my iPhone) seems to work also.
I created a "free" me.com account to enable "Find my iPhone" when iOS 4 was released (which doesn't include mail), and already had a Apple ID. Presumably these got merged now, maybe contributing to the issue?
iCloud is only available to me through the web or my iOS devices, I currently don't have Lion installed.
Suggestions?

I am in the exact same boat:
I was a MobileMe subsciber who migrated to iCloud
MobileMe ID was [email protected]; Apple ID [email protected]
All iCloud services work as intended EXCEPT mail
I can access iCloud Mail by:
Mail.app in Lion
When I access my iCloud mail on my iOS devices, I get "The user name or password for 'iCloud' is incorrect."  I know for a fact the password is correct, and all other services work.
When I access iCloud online, again all services EXCEPT mail work.  Here, I get the "Cannot Load Mail." message
Has anyone resolved this; or is this an Apple issue?  This is driving me crazy.

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    Translated with the help of Google Translate.
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