ICloud Mail no longer working

When upgrading to Mountain Lion, I got this message "enter the Apple ID password for [email protected] to use Back to Mac". I put in my password and it said it wasn't valid. So I clicked to change the password. After changing the password successfully, I tried entering it for the Back to Mac thing, and it still said it was invalid. Now, my iCloud email is no longer working through Mail. I tried updating the password to the new one and it still will not work (also when I do this I get a message that the "incoming Mail Server" field cannot be empty, but this field is grayed out so I can't change it). I tried setting the iCloud email up as a new account in Mail and it doesn't work. I am getting this error message:
The server returned the error: The iCloud IMAP server “(null)” doesn’t support Apple Token authentication. Verify your account settings and try again.
My iCloud email is also no longer working on my phone. I tried changing the password on my phone and it still does not work. Now when I try to change my password back from within the Settings, a message pops up that says "iCloud Terms of Service have changed". I tap the OK button and it just goes to a blank screen so I can't get to my settings. Argh!
I can login online at iCloud.com using my old password and it opens for me. Weird.
Any ideas to what I can do to get it all working again? I'm wondering if I should try changing my password a third time since the new password isn't being accepted in the Back to My Mac thing? I really don't care about Back to My Mac, just want me email working from my phone and from Mail.

I figured it out...the upgrade must have tried using [email protected] So you got a blueish icon in the Mail app, in the accounts window.
Remove it and add [email protected] you will instead get an icon like this:
Its a greyish iCloud icon (its just blue because its highligthed).
This should work.

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Hi,
I want to delete my old icloud account because my icloud mail no longer exist. ([email protected])
On the other hand, my apple id account and icloud account are not the same.
If possible, I want to use my current apple id account as the same with icloud account.
I also forgot my icloud account password so I cannot login to my icloud account to delete.
I also cannot answer security question because my cousin filled icloud account incorrectly and he also forgot.
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Su Htwe Aung

ytemplar200 wrote:
Hi there,
Checked mail yeseterday evening and woke up today and mail no longer sending or receiving either on my iMac, iPhone or via the iCloud web portal. I have checked and double checked password and account information and everything is fine and all other iCloud applications (calendar, address book etc) seem fine. I have also checked account settings based on the Help page (to check server all OK). Server smtpme.com was green and Can anyone please advise what to do asap as mail completely not functional on any of my devices.
smtp.me.com is not an iCloud server address, here are the correct settings for you.
IMAP (Incoming Mail Server) information:
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SSL Required: Yes
Port: 993
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SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

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Hi skippy2012trev,
Welcome to the Apple Support Communities!
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Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

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The following Knowledge Base article provides some great steps to follow for troubleshooting your issue:
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i too also have this problem. i never had problems with it until today. then all of a sudden icloud email doesn't work on any of my ios devices. 2 iphones and an ipad.
i can send from the devices just fine and get the email on my gmail and any other account i send it to except to itself. so it appears only incoming mail is having a problem. i have tried resetting all settings, reset network settings, normal shut off, hard reset, changed my password to my appleID. nothing seemed to have worked. the only thing i haven't tried is to wipe the device to factory. i just don't think that would help considering the problem is happening on all my devices and seems to have occurred at the same time.
email works fine when logging in through icloud.com so it doesn't appear to be an account issue. also checked the cloud system status website and all it says is "all services are online".
any help out there? gmail and exchange have no issues.

ICloud Mail no longer working

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