ICloud mail not receiving
I'm not receiving emails through iCloud. I can send emails to my other email accounts from the iCloud and these are received in the appropriate mail accounts. Any mail sent to my iCloud addresses from any of other mail accounts are not arriving. I was curious when I'd not received any new emails on my iCloud account for a day (this is unknown).
I looked into contacting Apple support for help only to find they'll only assist for £25. As I consider this an insult, I'd really appreciate help from anyone who can advise what the problem might be.
Thank you
Andrew
Hello Andy Marlow
I would recommend taking a look at the troubleshooting steps found in the article below if you are unable to receive iCloud mail.
iCloud: Troubleshooting iCloud Mail
If you can't receive mail in OS X Mail
Locate the name of your iCloud account on the left side of the main Mail window. If your iCloud account name is dimmed and has a lightning-bolt symbol next to it, your account is offline. To bring your account online, make sure that your computer is connected to the Internet, then choose Mailbox > Take All Accounts Online. If that doesn't resolve the issue, follow these steps:
Choose Preferences from the Mail menu.
Click Accounts in the Preferences window.
Select your iCloud account from the list of accounts.
Click the Advanced tab and verify these settings:
Port: 993
Use SSL: (selected)
Authentication: either "Password" or "Apple Token"
-Griff W.
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hello,
i have this new problem which i can not figure out so i am asking for your help.
the situation is as follows:
i own a .mac account since day 1. and moved to icloud. so did my wife. all worked fine till i decided to update her iphone to ios6 i think.
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ICloud / Mail / cannot receive SOME emails
For the past few weeks, I haven't been able to receive SOME (but not all) of the messages that have been sent to my @me.com address.
I do receive SOME messages.
When the same message is sent to both my @me.com address and another address at the same time, I receive the message on the latter, but not on the iCloud account.
The messages that are lost come from different mail services (so this is not just a problem with one email service provider).
The writers of the messages that do not come through receive no notification.
Theses messages do not appear in the spam folder either.
Any tips on why some of these messages are lost ?
Thank you very much in advance for your help !
PS / the lost messages do not appear on any of my apple devices (iCloud Mail, iPhone, MacBook)Just to add further info: I check the Cloud Mail from a PC at work.
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