ICloud mail not working, lost all mail.

hello,
i have this new problem which i can not figure out so i am asking for your help.
the situation is as follows:
i own a .mac account since day 1. and moved to icloud. so did my wife. all worked fine till i decided to update her iphone to ios6 i think.
today she send me an email which i received on my ipad. the notification on my ipad said an email was received from my name. checked the email and the email was my wifes email, but with my name.
went to iclouds on ther prefs pane and saw that it was under my name but i could not change it.
went to apple id and change the name under her apple id to her name and everything changed under hers.
but mail app got all srewed up.
i have lost all her emails and the only thing i get is an inbox and the sent folder.
her web mail and iphone have all folders and emails so they are not lost from the server.
i can not seem to be able to connect the macbook to the icloud server.
i log out from her apple id, and icloud. relog but mail will not sync with icloud and give an error in the pref pane window of icloud. it sais that icloud would not be enabled and go to mail and add the account from there.
i try to do it and when i go to add the account the account is already there. the icon on the left in the accounts list shows the icloud icon with mobile me title and icloud imap description.
the details in the account are correct and already filled in and locked. the server is p01-imap.mail.me.com
i send an email from my account to my wifes email. her iphone received the email from my name to my name (yes my name) but under her email address since she received it. on the macbook the email never arrived.
if i delete the account in the mail app i will get all fields locked but only the alias pull down menu with her email address with the @mac, @ me and @icloud alias.
enabling and disabling the acount will not add an icon to the left. enabling will fill in the locked fields. but do not really make mail work.
quiting mail and reopoening will create an icloud account like before....all in a loop and it gts me really mad!
i can not describe the problem any better since i do not understand what is going on.
macbook is on lion.
pleasseeeeee heeeellllpppp
or to put things on simpler note, mail will not enable/sync with iclouds.
Message was edited by: nassosc

I have the same problem with my iPhone 5 iOS 6. Message reads "The latest backup could not be completed." I have tried about 10 times, both auto and manual syncs. The progress bar progresses about 1%, stays there for about 5-10 minutes then the message appears. To rule out the possibility of a wireless signal problem, I did an iCloud backup on my wife's iPad (iOS 5.1.1) and my iPad II (iOS 6) and had no problems. I can't understand why my iPhone 5 has the problem and not my other devices. Apple phone support was unable to resolve this and the support person said he has not heard of this problem and would contact the engineering department.

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