ICloud mail not working on iOS "Cannot Get Mail"

After I moved my MobileMe to iCloud I cannot get mail on my iPhone or iPad. iCloud syncs everything else and works on my MacBook Pro running latest Lion.
Gives me a badge that says:
Cannot Get Mail
The user name or password for "iCloud" is incorrect.

For some, but by no means all, this did not work. Apple has been working internally on my account and appears to have the issue totally resolved. If resetting your password does not work, you should contact MobileMe / iCloud support via e-mail and give them an accurate and complete description of the steps taken to cure the issue. They will be happy to take it from there.

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3 Out Of 4 STBs Do Not Work And I Cannot Get Any Help At All.

Last night at 10:30 the 3 7100s stopped working, they are stuck at Starting Up One Moment Please. My 7232 is working just fine, so is my Phone and Internet. So I call in and I am prompted through the exact same steps I have already taken, unplug box, unplug coax, turn on, turn off. Nothing, same result. She then states there isn't a signal from the boxes I need to locate the splitters in the house and disconnect them. I say it is after midnight and pouring, as they are all outside. Repeated this sequence 3 times before I had to raise my voice, "They are all outside where it is pouring." Her reply is there is nothing she can do until I disconnect them and reconnect, NOTHING, click.
So after work today I come home, disconnect every coax lead there is, unplug the boxes, unplug their coaxes, hook everything up and still Stuck on the Starting Up Screen. I tried 2 chats and each one is exactly the same, unplug, plug in..... Then it is the whole house reset, that drops connection and the chat and rep are gone. Now, mind you, they have my cell number because they ask for it in case of a disconnect, but they never use it. Nothing has changed, only the 7232 works and I am getting ready for another phone call, to go over the exact same script again and again.
You wonder why a customer is already angry when we finally talk to someone, why do you think? You want your payment for services not rendered, a service call is out of the question and your phone reps. don't have a clue. All they can do is read the script and repeat the same steps that have been done already. Isn't there a record of every call and chat and can't they see it and then use their common sense and try to deal with a problem?
So we are stuck with 3 boxes that aren't working, apparently they are not getting a signal so sending another one won't fix this either. Seems something is seriously wrong but no one can help.
Dave
Solved!
Go to Solution.

I was having the same problem.. TV went out on wednesday, called verizon and was on the phone until midnight doing the stupid little unplug **bleep**, but the TV just kept on that red fios screen. They said they would send out a new DVR box to replace the one I have (mind you I just started with verizon on the 18th of July). I get the new DVR on Friday and at last I plug it in, get all excited to watch the NFL preseason games and of course, the **bleep** doesn't work, just a black screen. I call verizon again and on hold for an hour before I had to leave. Come back, screen is still on black and call them and wait another thirty minutes before its answered, they did everything on their end for trying to manually activate the box, and still nothing..... he then gave me a reference number for the technician scheduled to come the next day (Saturday) from 8am to 9pm, of course i wasn't happy with the open schedule but I sucked it up and dealt with it, canceled my plans for Saturday so I can be home when the verizon tech shows up and find myself calling verizon at 930pm asking where the hell this tech was, they told me the office is closed and they open at 8am tomorrow. Well its tomorrow and I call them back, just to find out that its not open until MONDAY at 8am......................................................................................................................................................................................................... and so now I have to wait yet another day to try and get my **bleep** fixed that I'm paying for and havent even had a month.... yea good luck getting me to pay verizon

My Ipad indicates that it should save my data over the last 2 weeks. A message tells me to connect the Ipad to wifi to enable this saving, however although I did as requested, it does not work and I cannot get rid of that message and I am blocked. Many th

My Ipad is blocked with a message indicating that my data of the last 2 weeks were not saved, and to allow such saving I need to connect the ipad to a wifi. I did so but it does not work. What should I do? Many thanks for your help

I unblocked my ipad thanks to the solution offered by spritof.
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Why is my iMessage and FaceTime not working with ios 7?

I just updated my iphone 5 to ios 7 and it's not letting me use FaceTime or iMessage. It's saying it's still activating. I'm afraid if I reset I will lose everything, but is there any other way to fix it?

Hi there,
both services send a silent SMS (one that is not listed anywhere on your device) containing a configuration request to an Apple server. This server then responds with the needed configuration details. It can take some (from a few minutes to several hours) time for this answer to come. Also if for whatever reason text send/receive is not working properly, iOS can get stuck on the "waiting for activation" message.
Hope this helps,
Chris

Have Adobe's Digital Edition, now I wanted per bookcase the books in a list printing, but printing can not activate. I cannot get it working to someway to print lists. Please tell me what the cause is that this fails or what should I change to get the lis

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Hello, Edward and thank you for your note.
I read through the thread you mentioned and it seems that people are having a lot of problems with the iCloud clients, so we're not alone, but the unique issue in my case is the failing email address vs. the working perfectly email address.
After reading your message tonight, I tried my setup again with the preferred Apple ID (the one without the "." between the names), and for the first time ever, IT WORKS. Mail app configured the servers both send and receive as p01-smtp.mail.me.com and p01-imap.mail.me.com. For the first time, I'm able to send and receive into the Mail app, create mailboxes, move messages into and out of mailboxes, keep Sent messages, etc.
I had a 50-minute support chat with MobileMe support via ExpressLane on Monday afternoon. They couldn't resolve my issue but passed me on to escalation. I was told to expect to get an email from advanced support by this afternoon, but none has arrived. However, so far tonight -- and I will check again tomorrow several times before declaring victory -- it looks like something has been fixed on the Apple end to make things work.
I will report back after I do some additional testing tomorrow to make sure the fix is real and is solid...and before I let my friend, the new Mac user, know the good news.
Regards,
Mike

I noticed that Find My iPhone on iCloud hasn't worked since iOS 8 came out. My device uses iOS 7. My question is: do I need to upgrade my device? If not, what should I do? I do not wish to upgrade my device.

I noticed that Find My iPhone on iCloud hasn't worked since iOS 8 came out. Whenever I try to use it, it always says "All Devices Offline." This is regardless of whether I am in a good Wi-Fi zone or not. I like to use Find My iPhone to remotely track my battery charging status whenever my phone is charging in a different room. That's been really handy, which is why I really need to get this fixed. No matter what computer I use, the problem is always the same.
My device uses iOS 7. My question is: do I need to upgrade my device? If not, what should I do? I do not wish to upgrade my device, especially considering the bad things I've heard about iOS 8.
Feedback would be welcome ASAP.

You don't need to update to iOS 8 to use Find My iPhone. If you haven't already tried, go to Settings>iCloud>Find My iPhone and turn it off, then reset your phone (hold the sleep/wake and home buttons at the same time until you see the Apple logo, then release). After it restarts, turn Find My iPhone back on and see if it works properly now.

HT4759 i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

An update.
From iCloud Control Panel 2.1.1 for Windows
"iCloud Control Panel 2.1 and later includes support for Windows 8"
but you still need to set it up on a Mac or iOS device, "Note: To create an iCloud account you need an iPhone, iPad, or iPod touch with iOS 5 or later, or a Mac with OS X Lion v10.7.5 or later."

The email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

the email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441)

How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?

How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?

You should copy everything from your old comptuer to your new one.

I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

Use the web chat:
Contact Customer Care
Mylenium

After upgrading iOS 7 on my iPhone 5, the wifi is not working . It cannot detect any wifi nor am I able to enable wifi under settings. Is there a way for me to fix this?

After upgrading iOS 7 on my iPhone 5, the wifi is not working . It cannot detect any wifi nor am I able to enable wifi under settings. Is there a way for me to fix this?

Hi samer almasri,
If you are having issues with enabling Wifi on your iPhone you may want to try a couple of things to troubleshoot. First of all I would quit all open applications on the phone and try again. See this previous thread for how -
How do I close apps on my iPhone with iOS 7?
https://discussions.apple.com/thread/5581063
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks for using Apple Support Communities.
Best,
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I have deleted my iCloud app from my iPad and cannot get it back. I've reset the home screen, everything else appears but not that

Not sure if I had to submit my question:
I have deleted the iCloud app from my iPad and cannot get it back. I've reset the home screen, everything else appears but not that

There isn't an iCloud app, I'm not sure what it is that you have deleted, but it isn't iCloud.

TS2621 why my outgoing mail server not working after ios 6 upgraded

why my outgoing mail server not working after ios 6 upgraded

Ask your carrier to send you the settings over wifi and then install them that way.
I'm on giffgaff and I used the giffgaff app from the store to sort this out.
Overall though I must say Apple has let itself down on this as why isn't something written in the ios script that keeps the original settings??
Very Poor indeed and I held off using Apple products for years for this very reason!!

HT4623 Hi, After updating my phone to the iOS 7, it looks like its keypad is not working properly like It gets a little hanged. What would I do solve this?

Hi, After updating my phone to the iOS 7, it looks like its keypad is not working properly like It gets a little hanged. What would I do solve this?

Thanks
it really works.

My name for my icloud is not correct, how do I get it corrected?

My name for my icloud is not correct, how do I get it corrected?

The address you create when you sign into icloud for the first time, and checked off "mail" in the icloud preferences cannot be changed.
As for setting up an alias, did you setup icloud before Sept 19th? If so, you should receive an email from apple when your @icloud address is officially activated and working. If you have not yet received this email, that would explain why you can't create an alias (there was an article for this, which I can't seem to locate at the moment). I, myself, have just received this email a few days ago.
If you setup your icloud account on/after Sept. 19th and still can't create an alias, I would contact apple and see if there's something wrong with your account.

ICloud mail not working on iOS "Cannot Get Mail"

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