ICloud Mail on my MacBook Pro incorrectly displays number of unread messages

The iCloud account in Mail displays 1 unread message when all are read. I am unable to "mark all messages as read" to remove the 1 unread message icon. When I send multiple test emails to the iCloud account, it still only displays 1 unread message when there are more. The iCloud account on my iOS devices correctly displays the number of unread email messages.

This is an addition to my earlier statement...
This anomoly with Mail displaying 1 unread message regardless of the fact all messages are read is only occurring in Mail. I set up iCloud email in Outlook for Mac 2011 and it correctly displays the number of unread messages.

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ICloud Mail on My MacBook Pro

For some reason, my iCloud e-mail on my MacBook Pro goes crazy! I can send and receive mail, but no matter how I set the blue tab and up/down "Date Received" arrow, sometimes my mail goes back to 2002 back when I first set up my mail on an old Titanium MacBook! So I have to spend wasted time scrolling through all my messages from 2002!
This just started happening with my new MacBook Pro that I purchased last summer.
Any clue as to why this is happening?
Thanks in advance!
Tom

Since this is a question regarding Mail you need to be asking it in the Mail thread. It is not an issue with the hardware of your Macbook Pro. Sorry.

Why "Bulk Mail" foder does not display number of unread messages unless I click the folder (Yahoo mail through IMAP)?

Yahoo mail account's "Spam" folder (as viewed through "Yahoo mail" web interface) is displayed in Thunderbird as "Bulk Mail" (IMAP). Looking at the account's foders in Thunderbird I see the number of unread messages in each folder. "Bulk Mail" appears always to be empty. If I click the "Bulk Mail" folder, then magically messages appear in message list, and the number of unread messages is displayed next to folder name, like in all other folders of this account.
Why I need to touch the "Bulk Mail" folder in order to see the number of messages in it?
Yahoo deletes messages from this folder at certain periods. I'm in danger of loosing messages unless I remember to touch all of my Yahoo account's Bulk Mail folders in Thunderbird.
How I can get "Bulk Mail" folder to show the number of unread messages like all other folders of the same account do?
Thunderbird 24.6.0, Windows 7 Enterprise (Sp1)
pekka

I don't use IMAP in Thunderbird, so I can't provide step-by-step instructions, however, other e-mail programs have settings for whether or not to synchronize each individual folder on a schedule or using push IMAP (vs when clicked). If Thunderbird has those settings, I would expect them to appear in the folder properties or account settings. Perhaps this will be helpful, but I don't know if you've already done some digging like this or not.
FYI, a quick search brought me to this page:
https://support.mozilla.org/en-US/kb/configuration-options-folders
One item listed in that page is this:
Configure IMAP folders, connections and namespaces
Menu location: Tools | Account Settings | <account name> | Server Settings | Advanced
Perhaps that would be a good place to start since it does mention IMAP folder connections, but folder properties still might be an easier place to peek first, just in case. For that, the site lists this:
Configure folder properties (IMAP folders only)
Menu location: Edit | Folder Properties | General Information
However, I think you could right-click on the "Bulk Mail" folder and hit properties in the pop-up menu.

Why can't I setup iCloud mail on my MacBook Pro?

Context: I had two accounts configured in my Mail.app - an Exchange account for work, and a personal iCloud account. I've had the iCloud account since it was .me, and it has worked fine until recently. It also continues to work fine on my iPad and iPhone and on the iCloud website. So here is what I have experienced...
In August, this account stopped working on my mid-2010 MacBook Pro. I started getting errors telling me my password was not accepted by the account anymore, and no matter what I tried, I could never get the account working on that MacBook after that. I didn't really care that much at the time because I knew I was getting a new one soon, and sure enough I did. I received my MacBook Pro with Retina sometime in September.
On day one, I configured all of my account settings through iCloud and the Mail app, and everything was great. Emails coming in and going out, notes being perfectly synced... it was great. This lasted until Thursday or Friday of last week. I powered up my MacBook and saw my iCloud account was offline in Mail. When I tried to take it online, I received (and still receive when I try to set it up) this error:
"The iCloud IMAP server “p01-imap.mail.me.com” is not responding. Try checking the network connection, and that the server name is correct. Otherwise, the server might be temporarily unavailable. If you continue, you might not be able to receive messages."
I know the credentials are accurate, I know my Internet is fine (and I've done this at multiple locations, home/work/Beaners), and I know I've tried every troubleshooting step I can find for this. I did the signing out of iCloud and rebooting thing, that did not work. I also cannot enable mail or notes through the iCloud preference pane. I know this because when I try, I receive the following error:
"iCloud Mail couldn't be enabled from the iCloud Preference Pane."
It then suggests for me to set it up through the Mail app.
Here we are.

I still continue to see no answer to this. I have icloud enabled and working on my iphone and ipad but it just will not work in mail on the Mac
All I ever get is the same message:
The iCloud IMAP server “p01-imap.mail.me.com” is not responding. Try checking the network connection, and that the server name is correct. Otherwise, the server might be temporarily unavailable. If you continue, you might not be able to receive messages.
Trust me, I've followed all the instructions here: http://support.apple.com/kb/HT4864viewlocale=en_US&locale=en_US
and here
http://support.apple.com/kb/PH2621
and absolutely NOTHING works!! What is freaking going ON??

Can't get iCloud mail on my MacBook Pro. I used to, but not now.

I have been traveling, and using all sorts of servers to get my mail through the mail program on my MacBook Pro (Blue stamp icon). But now I am home, and the problem that started while over the road is continuing.
Under iCloud, the mail icon is checked. Under accounts, the only place blank is the IMAP Path Prefix. Port is 143, and SSL is checked. Authentication is Apple Token. Checked are also "include when automatically checking for new messages" and "compact mailboxes automatically"
Any help to get my mail up and running again?
Thanks in advance.

You're going to have to give us more info than "I can't get net flix to work."
What have you done to try to get it to work?
Have you installed Silverlight?
Have you activated you Mac with NetFlix?
How are you accessing NetFlix? (Browser, Boxee....)
Exactly what is happening?

Macbook Pro Retina display Garageband update error message.

I recently purchased a new Macbook Pro with retina display, and after the initial setup it prompted me to update the iLife applications,specifically Garageband to the new 10.0.2 . I only updated Garageband, but on opening the app after the update installed, it displayed an error saying the downloaded file was corrupt and asked me to delete Garageband and try again. My question is,how do i delete Garageband considering its a native app,moreover why was there an error displayed and how do i correct it?

Open the Mac App Store and click on the "Purchases" pane.
You should see a list of all the stuff you are entitled to re-download whenever you please.
Knowing that you can re-download, do not worry about deleting things.
Click on the Updates pane, and see if the Update is still available, if it is, try re-applying the Update.

TS4002 I delete an icloud email from my MacBook Pro but when I open mail again the email is still there. What's up with that?

I delete an icloud email from my MacBook Pro but when I open mail again the email is still there. What's up with that?

exxronin wrote:
At least I understand, but the functionality does not match what the manual says. When functionality does not match the manual it is a BUG.
What if I do not want to use IMAP or Exchange? I do not like being forced to use technology I do not trust.
No, it is not a bug. It is working as designed. And there is noting in the manual that staes you can create folders for a POP account.
You do know that any email sent through a POP account stays on the provider's server (often for years) even if you delete it from your inboxes, right? Completely beyond your control. Refusing to use an IMAP service doesn't protect you from anything.

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

Go to: Apple > Force Quit
and select Mail > Force Ouit.

ICloud does not update emails in Mail on my MacBook Pro unless Mail app is open

Hi, looking for some advice
Up to a few days ago whenever I started up Mail in my MacBook Pro the e-mails I had received on my iPhone/iPad were pushed through and were visible as read.
Only now unless I have the MacBook runnig with the Mail app open they don't come through.
I can force them to synce if I move the emails on my iphone into a different folder, then back to inbox, but only while the Mail app is running.
It's annoying as one thing I like is being able to read the emails on my mobile devices then reply later from the MacBook when I get home.
I did change my iCloud password recently but it is the same across all devices, I removed the iCloud account from mail and system prefs then added them back but no joy.
I'm fairly sure it all started when I updated to iOS7 on the iPhone & iPad but cant be certain as I dont use the MacBook every day,
Any suggestions??
Thanks

OK, I persevered and used the Rebuild mailbox option on Mail, actually had to do it twice, but now when I boot up and Mail opens all the previously received iCloud messages I've read on iPhone/iPad are pushed through.
Back to normal...

HT1338 What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.

What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.

The single download means that you won't be able to redownload it from the store without paying, either on a computer's iTunes or an iOS device - it doesn't stop you from copying the audiobook to your other computers or syncing it to your iOS devices, you just can't redownload it. (I believe that they are all supplied to Apple by audible.com, so I assume that it's them requiring the one-time download.)
You can download audiobooks on your computer's iTunes and sync them to iOS devices, you do not have to buy them directly on the device (if you do then you can copy them back to your computer's iTunes library by connecting the device and using the File > Devices > Transfer Purchases menu option on your computer's iTunes).
What you are doing to sync them should work i.e.
- connecting the iPad to your Mac
- selecting the iPad on your Mac's iTunes
- selecting its Books tab and selecting the audiobooks that you want to sync to the iPad and syncing/applying that selection.
You should then get an audiobooks option in the Music app on your iPad. If they aren't appearing there then do they show in Settings > General > Usage > Music on the device - if you have audiobooks on the iPad then they should be listed there under an 'audiobooks' heading.
By 'restart the iPad' do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing its Music app via the iPad's taskbar : Force an app to close in iOS.
And do a soft-reset and retry syncing.
I assume that music and other items sync ok ?

ICloud mail does not reconnect in Mail application on MacBook Pro after disconnecting and reconnecting iPhone or after sleep

iCloud mail does not reconnect in Mail on my MacBook Pro after sleep or after disconnecting and reconnecting my iPhone. This only happens when I use my iPhone as a 3G-modem and not when I am on Wi-Fi. The only solution seems to be to quit the Mail-application and restart it again. Then Mail reconnects to iCloud.

Hi horstp,
Given your description of the issue (works on other Macs), it may be worth trying to set up that account by itself in a new test user on the iMac to see if it can be isolated to a user-specific file. You may find the following article helpful:
Apple Support: Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Regards,
- Brenden

My e-mails do not appear in Mail on my MacBook Pro

For the last week my incoming mails on my iCloud account does not appear in Mail on my MacBook Pro. E-mails appear as normal on my iCloud and iPhone.
I have logged out of iCloud on my Mac and logged on again, still the same problem.
Any advice anyone?

Hi ritalim!
I have an article here for you that should help you troubleshoot this issue further to determine the source of the issue. That article can be found right here:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Thanks for using the Apple Support Communities!
Cheers,
Braden

Macbook pro redina display keeps on telling me that the hard drive is full from Videos, and yet their is no videos, what can i do?

Macbook pro redina display keeps on telling me that the hard drive is full from Videos, and yet their is no videos, what can i do?

If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

HT6030 I no longer have my notes in mail on my MacBook Pro

I no longer have my notes in 'mail' on my MacBook Pro, but they are in my IPhone and IPad. They used to be in my MacBook Pro and they did synch with the other two devices with ICloud. I think that it may have something to do with upgrading Maverick on November 17.

I am running 10.9 and the app "notes" is totally empty.

I can't send or get iCloud email on my macbook pro.

I can't send or get iCloud email on my macbook pro.

If you migrated from MobileMe, try deleting the e-mail account in your mail preferences and adding it back again. You will only be required to enter your password and the ID, the setup should add the correct settings and hopefully this will resolve your problem.

ICloud Mail on my MacBook Pro incorrectly displays number of unread messages

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