ICloud mail server - Unable To Send With Apple Mail client

OS X 10.10.2
Mail v 8.2
iCloud mail
I am still able to receive messages but suddenly unable to send. Messages stay stuck in Outbox.
Mail Connection Doctor reports no problems:
If I setup MS Outlook for Mac 2011 with this iCloud account, I am able to send and receive like a champ.
Once it starts working, is there a way to change the outgoing mail server to use SSL, i.e., turn SSL to "ON" ?

Yes, I did. It doesn't show up in the logs because, I'm unable to send a message - it goes to the outbox immediately. And this led me to the conclusion below.
And by the way, I did get in touch with Apple Support who went through a number of troubleshooting scripts (including trying to use GMail's mail servers) and ultimately had me reinstall OS X from scratch. None of this worked.
Now this problem of being unable to send mail via my iCloud account, from the Apple Mail client, started only around the end of Feb. What I finally figured was that iCloud mail was using random ports on my machine to invoke its SMTP port. Everytime I would disable the firewall on my router completely, iCloud mail was able to send just fine. Recall that incoming was (and still is) working fine. Anyway, I installed wireshark to ID the ports that were being used when the firewall was down. I set up triggers on my router to open these up, turned on the firewall, but it just isn't working. I will have to play around with wireshark and see if I can figure out what ports need to be opened. Unless you or someone else knows. If I figure it out, I will post it here. Mind you, that I need to figure out not only the source ports that need to access port 587 but also what the real target port is (because I don't think it is just 587 as Apple claims).
By the by, when I asked the Apple Technician (some guy who I was transferred to after 3 other people - the one who asked me to reinstall Yosemite) if there was a way to change the outgoing mail server to use SSL, i.e., turn SSL to "ON", he said no there wasn't and why would one need to secure the traffic to Apple's SMTP server anyway? Seriously?

Similar Messages

Unable to send with Apple Mail

I have two accounts set up on my Apple Mail, one is a Microsoft Exchange Server account and the other is a gmail account. Both have worked fine, sending and receiving since I set them up months ago. As of two days ago, neither will send, though both receive. Both will send through their respective web sites, mail.university.edu and mail.google.com. When I attempt to send a message, mail takes a while trying to send, and then I receive the message: Cannot Send Message Using Server (fill in either gmail or exchange server). Also, I haven't changed any settings in my mail preferences. I'm out of ideas, so any help or ideas is appreciated.
thomas

Yes, I did. It doesn't show up in the logs because, I'm unable to send a message - it goes to the outbox immediately. And this led me to the conclusion below.
And by the way, I did get in touch with Apple Support who went through a number of troubleshooting scripts (including trying to use GMail's mail servers) and ultimately had me reinstall OS X from scratch. None of this worked.
Now this problem of being unable to send mail via my iCloud account, from the Apple Mail client, started only around the end of Feb. What I finally figured was that iCloud mail was using random ports on my machine to invoke its SMTP port. Everytime I would disable the firewall on my router completely, iCloud mail was able to send just fine. Recall that incoming was (and still is) working fine. Anyway, I installed wireshark to ID the ports that were being used when the firewall was down. I set up triggers on my router to open these up, turned on the firewall, but it just isn't working. I will have to play around with wireshark and see if I can figure out what ports need to be opened. Unless you or someone else knows. If I figure it out, I will post it here. Mind you, that I need to figure out not only the source ports that need to access port 587 but also what the real target port is (because I don't think it is just 587 as Apple claims).
By the by, when I asked the Apple Technician (some guy who I was transferred to after 3 other people - the one who asked me to reinstall Yosemite) if there was a way to change the outgoing mail server to use SSL, i.e., turn SSL to "ON", he said no there wasn't and why would one need to secure the traffic to Apple's SMTP server anyway? Seriously?

Exchange Server 2003 with Apple Mail Setup Issues

Hi everyone,
I've been trying my hardest to setup my designer's Mac on our Exchange 2003 Server with Apple Mail with little success. I was able to setup the Exchange account as the Outlook Web Access server is setup for IMAP. However, I seem to have trouble with the incoming and outgoing mail servers. Running through the Connection Doctor says that the account is connected, however the outgoing mail server is not responding. I am using the mail server info from my MIS guy. For examples:
I setup the Outlook Web Access Sever as: "OWA-XX/exchange"
- This seems to connect the account
I setup the Outgoing Mail Server as: "mail-xxx2", with password enabled. This server address was provided to me by my MIS guy
- The Mac claims is cannot access this server.
Any suggestions here? My buddy is running the latest 10.4 on a old PowerMac G4 QuickSilver.

My buddy upgraded to Office 2004 with Entourage which did the trick!

Send html mail with apple mail

I used to send a html newsletter with apple mail. I opened the html file in safari pressed cmd + i and a html mail was created. On Yosemite there seems to be a bug with this feature. After pressing cmd + i it creates a mail and html website is selected in this mail, but the mail body is empty. Now I have no ideo how to send the newsletter. Apple mail was the only way to achive a correctly displayed newsletter on most common mail clients.
Does anyone have the same problem or a solution?

Seems to be a bug in Safari under Yosemite. Occurs only with HTML pages which are stored locally on the Mac and then opened with Safari.
Two options for a work around:
(1)
When Apple Mail shows a blank page, choose PDF instead of WEB PAGE in the mail header.
Thereafter, the contents will appear as a PDF attachment.
(2)
Publish the HTML page. Surf with Safari to the published page. Use the command "File : Send : Email this page".
Now it should work.

I get "mail server does not recognize your Apple ID and password" when I try to share a picture via email in iPhoto. My iCloud email works ok otherwise. I have check all mail settings for ID and password.

I get "mail server does not recognize your Apple ID and password" when I try to share a picture via email in iPhoto. My iCloud email works ok otherwise. I have checked all mail settings for ID and password.

In the iPhoto preferences ==> accounts delete the account and re-enter it - sometimes that resolves this
Or IMHO the best long term solution is to set Apple Mail as the iPhoto e-mail client in the iPhoto preferences and use it - it has a number of advatages and has fewer problems
LN

I am unable to send emails using mail from my btinternet and yahoo accounts similar problem to others with mobile me accounts on lion any suggestions?

I am unable to send emails using mail from my btinternet and yahoo accounts similar problem to others with mobile me accounts on lion any suggestions?

Do I need to delete all my email accounts and start again?

TWO PROBLEMS:( BLACKBERRY CURVE 9300) 1) Unable to send/receive e-mails 2) black square with a minute hand whizzing round

Hello,
I have a BLACKBERRY CURVE 9300
i would be most grateful if someone could help me with persistent problems, which ive previously enlisted the help of T-mobile to resolve but to no avail.
1) I am unable to send/ receive e-mails, this has been an ongoing problem which seems to sort itself out for a short while then returns, i have been asked to remove e-mail accounts from device and re-boot, and as i say works for a short time then starts again.
2) I have this annoying black square in the middle of the screen with like a second hand whizzing round which can sometimes last ages. I was told by t-mobile this was due to not doing regular device updates, i have since done this and as i type continue to see this symbol.
Any advice/suggestions would be gratefully received.
Thankyou.
Andrew Goodall

The spinning clock is usually an indicator of low memory. Make sure you are completely closing apps your aren't using by using the close or exit option in the menu instead of just backing out of the app with the escape key. Also check your memory after you have rebooted your device. If it is still low then you may have to delete apps you absolutely don't need or use to get memory back.
As for the email issue I am assuming you have a data plan since you have tried to fix the problem with Tmobile. If you haven't done so you may have to re-register your phone on the network and or log into Tmobile's BIS site to resend your service books.

Mail server Offline\Slow sending

General Information
Okay so I have a mail account through my website's hosting company. For the sake of this post we'll say my site is FearMyRage.com making my email [email protected] I send mail over SSL, and all ports and settings are correct in the Mac mail client (this has been verified 3 times including by my mail provider). I’m currently running 10.7.5
I have been having issues as of late connecting to my host's mail server and or sending slowly but this only seems to happen in Mac Mail (on my Work Mac). I have no issues connecting or sending on my iphone, and on my home computer (pc). And the webmail appears to also work quickly. So I know it's not my host company's email server.
The Actual Issue
Generally what happens is mail will get stuck in my outbox regardless of its size. I've sent test messages with less than 1KB in size that will sit in my outbox for 2 minutes. And they will either send, or get stuck and I will be prompted with Mail server is offline message. I will click the "Bring all servers online" button but nothing happens. The only way to get rid of this error temporarily is to actually close Mac Mail and re-open it. This will usually fix the issue 50% of time. The other 50% of the time it just continues to prompt me with the server offline message.
Steps I Have Taken
I wanted to verify if this was an issue with just my machine or Mac Mail, so I tried installing Thunderbird. Interestingly I was unable to verify my credentials and could never actually set up a mail account in thunderbird. What I found significant about this was when thunderbird tried to probe the server for the correct information it would immediately stop after hitting test. I would hit test and I would receive an immediate rejection saying a connection could not be made. Now I've set up my fair share of email accounts and usually probing the server should take at least 5- 20 seconds. The instant rejection has me thinking that there's a security setting somewhere in the Mac that is denying connections to unknown/untrusted domains. And it's causing issues when I try to send out. And re-connect to the server.
Question:
Any ideas?

Who is the e-mail provider and is the account(s) IMAP or POP?
Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages

Can receive mail, but unable to send mail

am able to receive mail, but unable to send any whether through Mail or Entourage.
didn't have this problem yesterday. Strangely enough, i am still able to send mail through my yahoo.com account. so there's nothing wrong with my connection.
is there any fix to the problem encountered in my Mail.app?

Did you accidently change the port through which you send mail?
What smtp server do you use to send mail out? and please check the port number of that outgoing mail. It should be 25 for your own internet provider.
Peter
also look at: http://discussions.apple.com/thread.jspa?messageID=2599274&#2599274

I just updated to 10.9.4 and all my mail accounts are now offline. Unable to send or receive mail. nothing else was done except for updating to 10.9.4

I just updated to 10.9.4 and all my mail accounts are now offline. Unable to send or receive mail. nothing else was done except for updating to 10.9.4

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
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☞ Copy a line of text in this window to the Clipboard.
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☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
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com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

What is the best mail account to use with Apple Mail?

Hi All, I am a recent convert to Mac from a PC and I am on a sharp learning curve. At present I am trying to use mail on Leapord. I have a Googlemail account which I have tried linking to Apple mail but I seem to get the same issue many others have with send e-mails. What is more, googlmail's All Mail facility is doing my nut in at the moment.
Therefore I was wondering what is the best mail account to use with Apple Mail? I only have a Mackbook and an i-pod nano so subscribing to mobile me at £58/yr just to get the @mac.com account (which I assume would be perfect) seems a little extreme for me.
Are their any other account that work correctly and don't have this All Mail option.
Thanking you in advance.
Matthew

Hi,
I have 2 issues.
1) I have mail 3.6 and when I set up the mail account via IMAP and STMP I recieve mails ok, but I can not send them. If I do I get the following window pop up.
"can not send message using smtp.googlemail.com server" it tells me my address was rejected by the server.
2) I have 2500 e-mails in my All Mails folder on googlemail. Nearly all of these I delete from my inbox years ago (my bad mailbox management). Google seems to store all my mails. I want to delete these permentaly as they also get downloaded into Apple Mail.
Hope you can help.
Matt

Problem with Apple Mail since OSX Mavericks

Hello Folks,
since i've updated my mid-2012 iMac to OSX Mavericks, i have a problem with Apple Mail: When i start the Apple Mail, the program says that it could not connect to the icloud mail server, and that i should enter my icloud passwort. When i do this, everything works fine. But that annoys me, because it worked without any problem under OSX Mountain Lion.
Has anyone an idea what i can do to fix this?
Regards,
Alex

In the iCloud pane of System Preferences, uncheck the box marked Mail and check it again.

I HAVE BEEN UNABLE TO SEND AN E MAIL FOR 3 WEEKS NOW ON RECENTLY INSTALLED FIREFOX

I RECENTLY BOUGHT AN APPLE MAC AIR, and was using Safari as a browser. I had problems with Hotmail loading and was unable to play my Zynga game, which I use as I am disabled and partially housebound.
I called my Internet Service Provider (Plusnet) who advised me to install Firefox as my browser, which I did, with great success. Everything worked perfectly including Hotmail and my game.
However, for the last 2 - 3 weeks I have been unable to send an e-mail on Hotmail at all, although I can read my Inbox.
My friend has a similar problem, as he installed Firefox at my recommendation, although he is able to send an e-mail, he cannot make any attachments.
Please try to fix this problem as soon as possible.
Thank you.
Rosemary Fraser
P.S. I AM ABLE TO SEND E MAILS ON HOTMAIL USING SAFARI, BUT CANNOT PLAY MY GAME, WHICH IS WHY I SWITCHED TO FIREFOX.
I DO NOT WANT TO KEEP SWITCHING BROWSERS FOR DIFFERENT FACILITIES - WOULD PREFER TO STAY WITH FIREFOX AS I CAN PLAY MY GAME.

Duplicate of https://support.mozilla.com/en-US/questions/836851
I posted a link to this post there - please continue reading responses there.

Secure Emailing with Apple Mail/OS X

Greetings everyone.
I've been tangled in an email mess for a month now, and I need to resolve it before a hoard of friends and business contacts lose faith in me. All ideas are welcome!
The story so far. Our family has multiple email accounts with a local ISP, vallnet.com. A month ago we finally got satellite internet access through HughesNet.com. We want to keep a cheap account with vallnet, though, and continue using our vallnet email addresses. Vallnet has a procedure for accessing their email servers through another ISP. I followed their instructions, imported their authentication certificate, and was able to download emails.
Sending emails is another matter. I tried every possible configuration for my Mail account smtp settings, and eventually took a MacBook Pro over to vallnet for them to configure. After a few days they returned it. They say that it is impossible to access their secure smtp server using Mail. They say that their system is entirely standard complient, but that Mail or OS X is making some assumptions about protocols that will not work with their server. IS THIS LIKELY? If so, WHAT CAN BE DONE ABOUT IT???
They suggested relaying our outgoing emails through HughesNet's server. Hughesnet does not allow this.
Vallnet suggested getting a static IP from HughesNet which they could tell their server to accept. I checked and this would require us to upgrade our service plan with HughesNet, plus pay a monthly fee. This totals around $300/year, so is not an appealing solution.
Vallnet, of course, also points out that most of their clients are using Outlook Express, and if we just used it...... Nope! I love Macs and I'd really prefer to stay with Apple Mail. Is there any hope of this?
I've spent a month wrestling with this mess. I keep calling various company's tech support lines, but there seems to be a universal rule that forbids techs from two companies from consulting with each other. They keep telling me that the problem is not on their end, and spouting technical Jibberish that I try to relay to the next tech on the next call. I'm afraid they all realize I haven't got a clue, and my sanity and sense of humor have just about evaporated.
Okay, Folks, any ideas?
Many thanks!
Kim
PowerMac G5, 17" MacBook Pro, 17" PowerBook, 15" PowerBook Mac OS X (10.4.8)

Hello and thanks.
Yes, at vallnet's suggestion I tried using port 587 and later port 425. No luck. They say that other mail programs are not having difficulties.
They said they had found some articles on the web about how other small ISPs had also had difficulties with secure connections and Apple Mail. I have not found any such articles yet, and they have not forwarded any links to me.
Yes, I have been wondering which set of tech support folks was giving me the biggest runaround. You're probably correct, though I suspect both have been less than enthusiastic about trying.
Yep, we've considered switching email addresses. With several businesses and some personal accounts, this would be a major headache. It seems like a good last resort, but not something that we are happy to do. If we can figure out secure emails, this would be far preferable.
I do appreciate the feedback. I will keep your suggestion in reserve.
Many thanks!

HT1277 i can receive mail but unable to send mail

i can receive mail but unable to send mail

I'm yet another person who upgraded to Maverick OSX. I'm now thinking, "BIG mistake". Mail was working perfectly. Then, last night, Mail stopped sending.
I've checked everything. Comcast servers are set up correctly. Mail works fine on my ipad, but will not send. It gives me a SMPT error of "Cannot send message using the server comcast.net--authentication rejected" Comcast.net (Offline). I can not get it back online. I've also tried the fixes here, but there is no info.plist by those names in my library!
Anyone have any other ideas how to get this working again? Apple's OS's have been pretty decently stable in the past. I had no thought that the upgrade would be so problematic. Live and Learn.
Thanks for any suggestions.
-Rachel

ICloud mail server - Unable To Send With Apple Mail client

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