ICloud on my iPad 2 defaults to incorrect email address

I'm still having issues with iCloud on my iPad 2.
My inactive MobileMe account was moved to iCloud with no problems when I went to iCloud, but for some reason my iPad 2 defaults my mail address to <name>@mac.com rather than the one that works - <name>@me.com. There does not appear to be any way to change this as the email address is greyed out in the Settings/iCloud/Account/Mail section. In my Apple Id I have listed the <name>@me.com address as being the default mail address, but for some reason iCloud is ignoring the default.
I have tested both mail addresses postng to iCloud - when posting to <name>@me.com the mail comes through fine. When posting to <name>@mac.com the server returns a transmission error: "Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 unknown or illegal alias: <name>@mac.com (state 14)."
The consequence of all this is, of course, that I cannot get mail from my iCloud account on my iPad. This is not a good thing.
Any thoughts please anyone?
PS: Obviously the "<name>" above is a placeholder for my real name...

Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com

Similar Messages

After I converted to OS5, the iCloud user name on my iPad is set to my email address, not my iCloud User ID. How can I change it. It's correct on my iPhone and MacBook.

After I converted to iOS5, the iCloud user name on my iPad is set to my email address, not my iCloud User ID. How can I change it. It's correct on my iPhone and MacBook.

You'll need to save the documents first from the incorrect iCloud account, sign out then sign in to the correct iCloud account and upload the documents to that account.

After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
You can manage your Apple ID here:
https://appleid.apple.com

Can I set a default Reply-From email address on my iPad/iPhone?

In Mail for the Mac, there is an option under the Compose settings to set a default Reply-From email address for all your emails, so that, regardless of which account any email came from, you will always reply by default from one specific address. Is there a way to set a default Reply-From address on the iPad/iPhone?

[EDIT: Sorry, mis-read question. Ignore me.]

I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore.

I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore so I can't have the password sent there. To sum it up, iCloud has an old email for the account log-in. I don't remember the password for the old email. I have Find My iPad activated so the iCloud account cannot be deleted. And I am already logged out of iTunes & App Store.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Is it possible to download iOS 5 from one iMac and not get them totally wiped of apps and stuff. We have an iPad each and a communal email address and an iCloud address each. One iPad now is totally screwed up.

Is it possible to download iOS 5 from one iMac on two ipads and not get them totally wiped of apps and stuff. We have an iPad each and a communal email address and an iCloud address each. One iPad now is totally screwed up.

Thank you for your reply.
I am somewhat new to iOS and OS having grown up with DOS and Windows. I am not familiar with IMAP and iCloud and I am not even sure which types of servers my various emails use.
The problem I would anticipate with iCloud is that (I assume) it would limit my access to data (including mail) on the iCloud to when I happen to be logged onto the internet. I also assume(?) that large files (photos etc.) would require some time to download whenever I wish to access them from whichever device I happen to be using (I hope I am wrong about this).
I have kept my devices to 500gb - 1TB for OS and 32gb - 128gb for iOS but since I have pretty slow WiFi (shared with DirecTV Whole Home and Netflix streaming) it is my impression that iCloud might be quite limited due to data transfer times.
Perhaps a factor would be that I have 2 DSL lines and my main DSL line is connected to two wireless routers (to also provide WiFi in a metal building that blocks WiFi and Cellular signals)
I may be totally wrong in my assumptions regarding iCloud. My mail is not so urgent that I need access to it instantly and I could wait until I had internet access or I can get it on my iPhone. My main concern with iCloud would be my data files (Word, Pages, Excel, Numbers etc.).
On the other hand, if I wanted to keep my 10,000 emails that would take up a lot of iCloud memory and I don't know how to measure how much storage it would take or how to move Hotmail or even iCloud mail to iCloud.
It may take me some time to figure this out.

Trying to d/l Kindle ap to new iPad w/retina display. User ID is pre-populated with incorrect email address. How can I change this to my Apple User ID?

Trying to d/l Kindle and Amazon aps to new iPad w/Retina Display. User ID is pre-populated with the incorrect email address for my Apple account. How can I change this to my correct Apple User ID?

You should setup as new.
Settings>General>Reset>Erase all content and settings

HT1267 HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default

I HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default??

Thank you for your help, much appreciated
Regards
Geoff

I have accidently out in an incorrect email address as my icloud ID.

I have accidently out in an incorrect email address as my icloud ID.
It is asking me to verify each time I sign in, but because the email address was incorrect, I cannot verify. I am going round in loops-
HELP!

In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

HT201356 I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist?

I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
I have alternate icloud email attached to my iPad and I accidentally delete it from appleid.apple.com. And now I can't log out that iCloud account because it doesn't exist and it can't recognize my password.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I have an incorrect Email address on my iCloud

I have an incorrect email address on my Icloud so my calendars don't synch

If your Mac is signed into the wrong iCloud account ("email address"), go to System Preferences>iCloud, sign out, then sign in with the correct ID ("email address").

Incorrect email address on iPhone iCloud

I have changed my email address. I changed it online and on my MacBook Pro but iCloud on my iPhone keeps using my old email address. I tried deleting the account on iCloud on my phone but it shows my old Apple ID and asks for the password which of course doesn't work. I simply want my iPhone to have the new email address.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Incorrect email address for user name

My wife bought her own ipad mini yesterday.,unfortunately the user name had an incorrect email address
We have as yet been unable to change this
We are able to use safari but unable to create email account or iCloud account therefore not able to purchase from App Store,when details are entered either wrong user account or password come up
How can I reset this mistake. Many thanks Den

Go here to manage your Apple ID: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

How do I delete a incorrect email address I typed in a sent email from the suggested email list when I start typing again?

How do I delete a incorrect email address I typed in a sent email from the suggested email address list when I start typing again?

You can't. There is no way to eliminate those remembered addresses in the mail app. Eventually if you keep ignoring that address it will go away, but it can take some time before it disappears. The only way that you can eliminate now, is by restoring the iPad to factory settings and that's pretty radical just to get rid of a mistyped email address - IMO anyway.

How do I change the default apple id (email address) that is prompted on my iPhone? It prompts me with an id that I do not have and cannot access.

How do I change the default apple id (email address) that is prompted on my iPhone? It prompts me with an id that I do not have and cannot access.

When do you get prompted for this ID? If you are asked for an AppleID
you do not know during Activation, contact the seller for assistance. Only
the person who set the Activation Lock can remove it. If the seller refuses
or does not know the requested AppleID and passcode, return the iPhone
for a full refund as it is useless. There is no work around for Activation Lock,
The person who set the lock needs to follow the actions in this link:
Prepare your device to sell or give away
You can check if Activation Lock is the problem here:
https://www.icloud.com/activationlock/
That link will only tell you if the iPhone is Activation Locked - it will not provide
any information about the source of the lock, nor can you get any information
from any source other than the original owner of the iPhone/person who set
the lock.
iCloud: Find My iPhone Activation Lock in iOS 7 & later
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515

ICloud on my iPad 2 defaults to incorrect email address

Similar Messages

Maybe you are looking for